Störungsverlauf von Splice

Sign up and login failing for some users

This incident has been resolved.

An issue with the Splice Desktop app is causing it to report that it is out of date to some users. We are creating a new version users can download that will not pop up this error.

This has been resolved. An updated version of Splice Desktop can be downloaded from https://splice.com/download.

Currently investigating root causes and looking to begin mitigation steps.

Root cause has been discovered and we're beginning mitigation steps.

All search functionality restored.

We are currently experiencing an issue with our authentication provider that is preventing users from logging in to Splice.

Signup/Login functionality has been restored. We are monitoring the situation.

The incident is fully resolved.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are investigating reports of users experiencing errors when downloading sounds

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We are currently working on a fix for users experiencing download issues

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating an issue where login on Splice.com is not functional. We are investigating the issue and will provide updates as they occur.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are experiencing issues with login due to a third party outage

We are seeing our systems recover and are continuing to monitor.

This incident has been resolved.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

Root cause has been found and the issue is now resolved.

The problem change has been identified and is being rolled back.

The incident is resolved--plugin description pages are again accessible to all users.

Several pages and experiences across the Splice.com site are experiencing degraded performance due to the AWS outages affecting downstream services including LaunchDarkly.

We're continuing to see and address issues related to AWS outages, we will provide another update in 1 hour

We're continuing to see degraded load times due to ongoing issues with LaunchDarkly. We'll continue to monitor and provide updates as we get them.

This incident has been resolved.

We have identified the issue and are working on a fix

A fix has been implemented and we are monitoring results

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

Latency already appears to be dropping back down to normal levels. We are currently investigating the cause of the spike.

Latency for pages on Splice.com has dropped back to normal levels, however we are still seeing a high error rate on Splice Mobile. The incident may be related to a spike in Cloudflare outages.

The incident has been resolved.

Navigating to some plugins presets pages results in an error. We are investigating

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

The issue is also affecting the charts page.

This incident has been resolved.

We have restored service for the moment but are still investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.