Störungsverlauf von Statuscake

1. 20. Oktober 2026 um 08:08 UTCinvestigating

   Wir sehen derzeit, dass die meisten öffentlichen Berichtsseiten einen schlechten Gateway-Fehler geben, dies wird untersucht und wir werden es so schnell wie möglich gelöst haben.

2. 20. Oktober 2026 um 08:08 UTCinvestigating

   Ein laufender Google Cloud-Vorfall in der Region Europa-West2 wirkt sich auf unsere öffentlichen Berichtsseiten aus, wodurch die betroffenen Seiten „Bad Gateway-Fehler anzeigen. Sie können die Updates von Google auf der Google Cloud-Statusseite verfolgen. Alle Überwachungs-, Alarmierungs- und anderen StatusCake-Funktionen bleiben funktionsfähig und bleiben von diesem Vorfall unberührt. Wir haben eine temporäre Wartungsseite bereitgestellt, obwohl diese möglicherweise nicht auf Seiten mit einem benutzerdefinierten Hostnamen erscheint. Wir überwachen den Vorfall und untersuchen Optionen zur Wiederherstellung des Dienstes. Wir haben noch keine bestätigte Wiederherstellungszeit und werden weitere Updates bereitstellen, sobald weitere Informationen verfügbar sind.

3. 20. Oktober 2026 um 08:53 UTCinvestigating

   Wir werden dieses Problem weiter untersuchen.

4. 20. Oktober 2026 um 11:23 UTCidentified

   Aufgrund eines Stromproblems hat Google Cloud einen Ausfall in der Zone europe-west2-b erlitten, was dieses Ereignis verursacht hat. Das Machtproblem wird gemildert. Eine teilweise Minderung wird innerhalb von 30 Minuten erwartet und wir hoffen, den vollen Service so schnell wie möglich wiederherzustellen.

5. 20. Oktober 2026 um 11:58 UTCresolved

   Dieser Vorfall wurde behoben, der Anbieter bestätigt ein Ende der Probleme und wir sehen den Service wieder in einem gesunden Zustand. Vielen Dank für Ihre Geduld.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 18. November 2025 um 12:02 UTCinvestigating

   We are currently experiencing access issues for users trying to log in to app, this has been identified as an issue with Cloudflare. Monitoring and API access are unaffected and continue to work correctly. users are covered for outages and alerts. Many Cloudflare users are affected, and users will see their Cloudflare managed sites generating downtimes through StatusCake, these are valid and will be related to Cloudflare's inability to serve the pages at current.

2. 18. November 2025 um 12:34 UTCmonitoring

   Cloudflare have updated their status page indicating that the problem is partially resolved. From a StatusCake perspective, users will be able to log in to the app once more, but may experience increased load times and intermittent page load failures while Cloudflare finalises the fixes.

3. 18. November 2025 um 14:58 UTCresolved

   Cloudflare have communicated that a fix has been implemented. They believe the incident is now resolved. On the StatusCake side we are no longer seeing disruption. We can conclude that our alerting, API and reporting were unaffected by this event.

1. 3. März 2025 um 17:09 UTCinvestigating

   We are currently investigating, we suspect that this is a temporary routing issue affecting customers in select regions. Affected users may see their tests showing as down if they are monitoring a website outside of Canada using this region. There may also be limited effects on other NA regions.

2. 3. März 2025 um 17:12 UTCidentified

   We have temporarily disabled monitoring from this region while it recovers, this should cease disruption to users

3. 3. März 2025 um 18:19 UTCmonitoring

   Available information points to a failure with a large comms provider in NA, we have disabled New York and Canada testing regions until the error is resolved on their side. Additionally there is a wide-scale issue with Microsoft & Azure services in Canada which may be related - https://azure.status.microsoft/en-gb/status

4. 3. März 2025 um 20:20 UTCresolved

   The impacted parties have reported resolution and from our side we have re-enabled affected regions

1. 12. November 2024 um 21:33 UTCinvestigating

   We have received reports from users that some Uptime type tests are failing to run, we are currently investigating this on our side.

2. 12. November 2024 um 21:38 UTCinvestigating

   We expect some short app outages as we attempt to apply possible fixes, it may not be possible to access the app for 1-2 minutes while these fixes are applied.

3. 12. November 2024 um 22:12 UTCinvestigating

   We are continuing to investigate the issue, users will now see some periods where it is not possible to access the app. We will keep these as short of possible while we seek a fix.

4. 13. November 2024 um 01:14 UTCinvestigating

   We apologise for the continued disruption, we continue to investigate this and hope for a resolution shortly.

5. 13. November 2024 um 05:02 UTCmonitoring

   We've identified and remediated the issue and are monitoring the infrastructure

6. 14. November 2024 um 18:59 UTCresolved

   This incident has been resolved.

1. 1. November 2024 um 13:30 UTCidentified

   The issue has been identified with one of our hosting providers and we're currently working with them to resolve the issue.

2. 1. November 2024 um 13:31 UTCidentified

   Our monitoring location in Stockholm, Sweden (IP: 13.48.238.157) is currently unavailable due to an external block on our outbound connections. As a result, any uptime tests previously assigned to this location will temporarily be run from alternative locations outside of Sweden. We apologise for any inconvenience this may cause to customers relying on Swedish-based monitoring. Our team is actively working to resolve this issue, and we appreciate your understanding and patience during this time. Further updates will be provided as they become available.

3. 1. November 2024 um 15:59 UTCresolved

   The issue with the hosting provider has been resolved and the Stockholm region is now operational.

1. 7. Oktober 2024 um 20:49 UTCinvestigating

   One of our database providers is currently conducting emergency maintenance due to a critical hardware failure earlier today. We now have an estimated time to resolution of approximately 2 hours. We understand the impact this may have on your services and apologize for the inconvenience. Our team is in close contact with the provider and monitoring the situation closely. We will continue to provide updates as more information becomes available. Thank you for your patience.

2. 7. Oktober 2024 um 21:31 UTCidentified

   Thanks for your patience, the migration is progressing & we expect a resolution in around an hours time.

3. 7. Oktober 2024 um 22:52 UTCmonitoring

   The migration has been completed and we are seeing systems restored. We are monitoring the situation.

4. 7. Oktober 2024 um 22:54 UTCresolved

   The incident is now resolved, we see all systems returned to full performance. Thanks for bearing with us!

1. 7. Oktober 2024 um 15:13 UTCinvestigating

   We are currently experiencing an issue affecting some users' ability to access our application. This is due to emergency maintenance being performed by one of our server providers. This may impact accessibility during the migration period. Our team is closely monitoring the situation and working with our provider to resolve the issue as soon as possible. We expect this to be a short disruption.

2. 7. Oktober 2024 um 15:16 UTCinvestigating

   We are continuing to investigate this issue.

3. 7. Oktober 2024 um 15:26 UTCresolved

   The incident has been resolved, our apologies for the disruption

1. 7. September 2023 um 10:07 UTCinvestigating

   A networking fault with a provider is causing some customers to receive alerts late, or not at all. We are currently investigating and seeking a resolution.

2. 7. September 2023 um 10:11 UTCresolved

   The issue is resolved. Alerts are now running as normal.

1. 9. August 2023 um 10:06 UTCinvestigating

   We are currently investigating this issue following reports that some users are unable to access the web app, we hope to have this resolved quickly.

2. 9. August 2023 um 10:16 UTCresolved

   We have identified and resolved the issue, this was related to a temporary networking error, all users will be able to log in to the app successfully once more.

1. 21. Juli 2023 um 11:15 UTCinvestigating

   We are investigating an issue where new public reporting pages are not properly applying the CNAME configuration, no existing public reports would be affected, and we will have this resolved asap.

2. 24. Juli 2023 um 11:42 UTCresolved

   The issue has now been fully resolved

1. 11. April 2023 um 07:43 UTCinvestigating

   We are currently investigating an issue affecting the creation functions for Uptime & Domain type testing, which may be causing some users to experience difficulties. Additionally, we are aware of availability issues with the StatusCake API. Our team is actively working on resolving these issues and we apologize for any inconvenience this may be causing. We will provide updates as soon as possible.

2. 11. April 2023 um 09:42 UTCidentified

   The issue has been identified and a fix is being implemented

3. 11. April 2023 um 13:53 UTCresolved

   This incident has now been resolved, our apologies for the disruption

1. 20. März 2023 um 10:12 UTCresolved

   We had an incident with a main server provider, which caused the app and some uptime testing reports to trigger false alerts. After commicating with the server provider the issue was found to be routing issues within their London datacentre that caused the app to become inaccessible for a period of time. This then also impacted the systems ability to run uptime tests appropriately. The issue lasted for 1 hour 8 Minutes. The issue has now been resolved.

1. 23. Januar 2023 um 13:10 UTCresolved

   A primary server provider had unexpected downtime over the weekend, which went unnoticed on their side. As we were not notified about the issues we were unaware that the maintenance windows service had stopped performing correctly for some customers for a period of 2 days. We have now inserted failovers to prevent this happening again, and maintenance windows are back running as normal.

1. 9. Januar 2023 um 09:12 UTCinvestigating

   We're seeing some customers getting issues logging into the app, with a bad gateway error. We are currently investigating this and hope to have a resolution as soon as possible

2. 9. Januar 2023 um 09:21 UTCresolved

   This incident has been resolved, the problem occurred due to an unexpected configuration change with a core provider. We will be reviewing the relevant component for reliability going forwards.

1. 3. November 2022 um 07:52 UTCinvestigating

   We're facing issues with our primary server provider, which has a major networking issue that is currently being investigated.

2. 3. November 2022 um 10:33 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3. November 2022 um 11:40 UTCidentified

   We are continuing to work on a fix for this issue.

4. 3. November 2022 um 18:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 4. November 2022 um 09:10 UTCresolved

   This incident has been resolved.

1. 30. Oktober 2022 um 08:24 UTCinvestigating

   Our primary server provider has had a major networking breakage that is currently being investigated and fixed. The application and testing services are currently intermittently down.

2. 30. Oktober 2022 um 09:48 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30. Oktober 2022 um 13:03 UTCresolved

   This incident has been resolved.

1. 25. August 2022 um 22:34 UTCidentified

   We've identified an issue with our server provider that is currently facing mass power issues. We're in communication with them to understand the issue, and awaiting an immediate fix to the problem.

2. 25. August 2022 um 23:09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25. August 2022 um 23:27 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 25. August 2022 um 23:36 UTCresolved

   This incident has been resolved.

1. 2. August 2022 um 21:39 UTCidentified

   Our main server provider is implementing emergency maintenance to fix issues that occured 24 hours ago across their systems. We were told there would be no network downtime but unfortunately they are sufferring from high network loss. We are in communication with them in order to understand the situation and will update further here.

2. 2. August 2022 um 21:58 UTCidentified

   Identified - The server provider has identified the cause of this incident as a power issue and are working in London to restore normal connectivity as soon as possible.

3. 2. August 2022 um 22:19 UTCidentified

   We understand that the datacenter (hosting multiple server providers) has been hit with a power outage. They are currently working with the centre staff to get systems back up and running

4. 2. August 2022 um 22:25 UTCmonitoring

   The datacenter has restored power, and we are actively monitoring all services to ensure all systems are back up an running.

5. 2. August 2022 um 22:47 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 2. August 2022 um 23:02 UTCresolved

   This incident has been resolved.

1. 1. August 2022 um 21:53 UTCidentified

   Our main server provider has had a major networking breakage that is currently been investigated and fixed. The application, and testing services are currently down.

2. 1. August 2022 um 22:01 UTCidentified

   We are continuing to work on a fix for this issue.

3. 1. August 2022 um 23:28 UTCmonitoring

   The networking issue have been initially fixed. We're now monitoring all system to ensure all services are back to normal.

4. 1. August 2022 um 23:40 UTCresolved

   This incident has now been resolved but we will continue to keep monitoring the situation with network latency/degredation.

1. 21. Juni 2022 um 06:46 UTCinvestigating

   Due to a global outage with Cloudflare our app is inaccessible at the moment, however all testing capabilities are active. Status Pages will also be inaccessible until a fix is in place.

2. 21. Juni 2022 um 07:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21. Juni 2022 um 07:12 UTCmonitoring

   We are monitoring a fix in place for customers to access the app, and StatusCake Pages again. We will continue to monitor

4. 21. Juni 2022 um 07:27 UTCmonitoring

   The StatusCake App, and Pages are back up and operational. We will continue to monitor.

5. 21. Juni 2022 um 07:34 UTCresolved

   All services are running as expected.

6. 21. Juni 2022 um 07:35 UTCpostmortem

   Due to a global outage of Cloudflare, our services were hit with a number of failing connection, which led to downtime on the StatusCake app, and several StatusCake Pages. The outage did not effect any of our testing suite however, so all alerts, and monitoring remained operational through the event.