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    Störungsverlauf von Thunkable

    32 Thunkable incidents · Dezember 2020 — official updates, affected components, duration and resolution details.

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    Thunkable Platform Service Disruption

    Beginn 18. November 2025 um 12:10 UTC · 3h 0m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Mobile Web App HostingThunkable DesignerThunakble Website
    1. 18. November 2025 um 12:10 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Cloudflare Global Network. You can follow the official Cloudflare Global Network status here: https://www.cloudflarestatus.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    2. 18. November 2025 um 15:10 UTCresolved

      Cloudflare has resolved the issue. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Platform and Live App Outage

    Beginn 7. August 2025 um 23:40 UTC · 12h 31m

    Pending
    Betroffene Komponenten
    iOS Live AppAndroid Live AppThunkable Designer
    1. 7. August 2025 um 23:40 UTCinvestigating

      We are currently experiencing an outage affecting both the Thunkable platform and published live apps. Our engineering team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates here as soon as more information is available. Thank you for your patience and understanding.

    2. 7. August 2025 um 23:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8. August 2025 um 04:52 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8. August 2025 um 12:11 UTCresolved

      This incident has been resolved.

    Thunkable Platform Service Disruption

    Beginn 12. Juni 2025 um 18:51 UTC · 1h 57m

    Pending
    Betroffene Komponenten
    iOS Build ServersAndroid Build ServersDatabaseServer InfrastructureiOS Live AppAndroid Live AppThunkable Designer
    1. 12. Juni 2025 um 18:51 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Google Cloud Platform. We're actively monitoring the situation and will provide updates as we learn more. Thank you for your patience.

    2. 12. Juni 2025 um 20:26 UTCmonitoring

      Our platform is recovering from an earlier issue related to an ongoing incident with Google Cloud Platform. Some services may still experience degraded performance as systems stabilize. You can follow the official GCP status here: https://status.cloud.google.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    3. 12. Juni 2025 um 20:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 12. Juni 2025 um 20:48 UTCresolved

      This incident has been resolved.

    Technical Support System Experiencing High Latency

    Beginn 29. Mai 2024 um 15:13 UTC · 2h 4m

    IssuesGeringfügiger Vorfall
    1. 29. Mai 2024 um 15:13 UTCinvestigating

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 29. Mai 2024 um 15:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29. Mai 2024 um 17:17 UTCresolved

      This incident has been resolved.

    Android Publishing Issue

    Beginn 22. Februar 2024 um 22:05 UTC · 2h 15m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Android Build Servers
    1. 22. Februar 2024 um 22:05 UTCidentified

      We have identified an issue preventing users from publishing to the Google Play Store (Android). We are working on a fix and will share an update as soon as it is tested and deployed.

    2. 23. Februar 2024 um 00:20 UTCresolved

      The Google Play Store (Android) publishing issue has been resolved, and you can now resume publishing your app as normal.

    iOS Publishing - Apple Rejecting Builds made with latest XCode

    Beginn 3. November 2023 um 15:51 UTC · 1h 10m

    Pending
    Betroffene Komponenten
    iOS Build Servers
    1. 3. November 2023 um 15:51 UTCidentified

      Thunkable iOS apps are built with the latest version of XCode, XCode 15.0.1. As of November 2, 2023, Apple has been showing the following message to Apple developers building apps with XCode 15.0.1: "New apps and app updates must be built with the public (GM) versions of Xcode 11 or later" There is an ongoing thread in the Apple forums about this issue: https://developer.apple.com/forums/thread/740853 See the Thunkable Community's discussion at: https://community.thunkable.com/t/apple-publishing-issue/2679204/4

    2. 3. November 2023 um 17:01 UTCresolved

      This incident has been resolved. Update in the Apple Community thread: https://developer.apple.com/forums/thread/740853?page=12 Update in the Thunkable Community thread: https://community.thunkable.com/t/apple-publishing-issue/2679204/8

    Downloading Android Projects Temporarily Unavailable

    Beginn 30. Oktober 2023 um 15:44 UTC · 1h 12m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Android Build Servers
    1. 30. Oktober 2023 um 15:44 UTCmonitoring

      A third party service (Maven Central - https://status.maven.org/) is experiencing an outage, which is causing Android project downloads to be temporarily unavailable on Thunkable. We apologize for the inconvenience, and will share updates as we monitor this third party service outage and learn more.

    2. 30. Oktober 2023 um 16:54 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 30. Oktober 2023 um 16:55 UTCresolved

      Our third party provider is back up, and Thunkable users can resume downloading Android projects.

    Technical Support System Experiencing High Latency

    Beginn 12. Oktober 2023 um 14:55 UTC · 1h 1m

    Pending
    1. 12. Oktober 2023 um 14:55 UTCidentified

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 12. Oktober 2023 um 15:57 UTCresolved

      Our 3rd party technical support solution provider, Intercom, has resolved the issue that was causing high latency, and Thunkable users on Pro, Business, and Teams plans can now contact our Support team as normal. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Project Settings Issue in Snap-to-Place Projects

    Beginn 13. Juni 2023 um 14:13 UTC · 26m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Thunkable Designer
    1. 13. Juni 2023 um 14:13 UTCidentified

      We identified an issue where users cannot open the Project Settings page on snap-to-place projects. We have investigated to find the source of the issue, and are working to deploy a fix as quickly as possible. We will share additional updates shortly.

    2. 13. Juni 2023 um 14:39 UTCresolved

      We have deployed a fix that was causing Project Settings not to display in Snap to Place projects. Please perform a hard refresh in your browser window before continuing to use Thunkable. Thanks for your patience and understanding while we worked to resolve this issue as quickly as possible, and please reach out to us through community.thunkable.com if you have any questions.

    iOS Build Servers are under maintenance

    Beginn 23. März 2023 um 15:33 UTC · 1h 45m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    iOS Build Servers
    1. 23. März 2023 um 15:33 UTCinvestigating

      An issue impacts the connections to Apple servers for iOS publishing.

    2. 23. März 2023 um 16:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23. März 2023 um 17:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23. März 2023 um 17:18 UTCresolved

      This incident has been resolved.

    Issues When Rendering Project Screen

    Beginn 10. Januar 2023 um 20:10 UTC · 3h 10m

    Pending
    Betroffene Komponenten
    Thunkable Designer
    1. 10. Januar 2023 um 20:10 UTCinvestigating

      We see project screen rendering issues.

    2. 10. Januar 2023 um 20:17 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10. Januar 2023 um 22:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 10. Januar 2023 um 22:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 10. Januar 2023 um 23:12 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 10. Januar 2023 um 23:20 UTCresolved

      This incident has been resolved.

    Issues When Opening The Project Page

    Beginn 17. November 2022 um 23:18 UTC · 46m

    Pending
    Betroffene Komponenten
    Thunkable Designer
    1. 17. November 2022 um 23:18 UTCidentified

      Users are experiencing issues when opening the project page.

    2. 17. November 2022 um 23:46 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18. November 2022 um 00:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18. November 2022 um 00:04 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Publish Servers

    Beginn 8. November 2022 um 14:22 UTC · 2h 10m

    Pending
    Betroffene Komponenten
    Android Build Servers
    1. 8. November 2022 um 14:22 UTCinvestigating

      We are currently investigating this issue.

    2. 8. November 2022 um 16:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8. November 2022 um 16:32 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8. November 2022 um 16:32 UTCresolved

      This incident has been resolved.

    Build Server upstream incident

    Beginn 4. November 2022 um 22:08 UTC · 4h 19m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    iOS Build ServersAndroid Build Servers
    1. 4. November 2022 um 22:08 UTCidentified

      An incident caused by the Expo service we use for builds is generating issues with our build servers. More information can be found at https://status.expo.dev/

    2. 4. November 2022 um 22:08 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 5. November 2022 um 02:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5. November 2022 um 02:24 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 5. November 2022 um 02:27 UTCresolved

      This incident has been resolved.

    Android Build Servers are under maintenance

    Beginn 1. November 2022 um 18:33 UTC · 23m

    Pending
    Betroffene Komponenten
    Android Build Servers
    1. 1. November 2022 um 18:33 UTCmonitoring

      Android Build Servers are under maintenance. We will finish it by 1 pm PST or sooner.

    2. 1. November 2022 um 18:56 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Build Servers

    Beginn 31. Oktober 2022 um 03:33 UTC · 1d 0h

    Pending
    Betroffene Komponenten
    iOS Build Servers
    1. 31. Oktober 2022 um 03:33 UTCinvestigating

      We're experiencing an elevated level of Android Build Server errors and are currently looking into the issue.

    2. 31. Oktober 2022 um 12:08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31. Oktober 2022 um 12:45 UTCidentified

      One of our Android Build Server dependencies is down. We are working on a fix. You can follow the Gradle status here: https://status.gradle.com

    4. 31. Oktober 2022 um 19:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 31. Oktober 2022 um 19:49 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 1. November 2022 um 03:43 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Beginn 29. September 2022 um 21:37 UTC · 26m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    iOS Build ServersAndroid Build Servers
    1. 29. September 2022 um 21:37 UTCmonitoring

      We will be back online around 3 pm PST.

    2. 29. September 2022 um 22:03 UTCresolved

      This incident has been resolved.

    iOS Build Servers are under maintenance

    Beginn 13. September 2022 um 17:36 UTC · 11m

    Pending
    Betroffene Komponenten
    iOS Build Servers
    1. 13. September 2022 um 17:36 UTCmonitoring

      We are deploying a new release to fix the default build number issue. All the build servers should be back online around 11 am PST.

    2. 13. September 2022 um 17:46 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Beginn 23. August 2022 um 20:38 UTC · 3h 6m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    iOS Build ServersAndroid Build Servers
    1. 23. August 2022 um 20:38 UTCmonitoring

      Android & iOS Build Servers are under maintenance. We expect to be fully operational by 4 PM pst today.

    2. 23. August 2022 um 23:44 UTCresolved

      This incident has been resolved.

    Android Build Servers - Partial Outage

    Beginn 17. Januar 2022 um 15:30 UTC · 6h 21m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Android Build Servers
    1. 17. Januar 2022 um 15:30 UTCidentified

      There is a partial outage in one of our build dependencies: Bintray (https://status.bintray.com/). Thunkable’s Android build servers will be on maintenance mode until the above issues are resolved.

    2. 17. Januar 2022 um 21:51 UTCresolved

      The dependencies are back online and the servers are running.