Störungsverlauf von Timeclock Plus

TimeClock Plus Anwendungsstörung

Beginn 26. August 2026 um 16:11 UTC 4h 50m

Pending

Betroffene Komponenten

Prod07.tcplusondemand.comSandbox-Prod50.tcplusondemand.comProd62.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comProd66.tcplusondemand.comPHR4.tcplusondemand.comProd65.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comProd64.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd63.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.comProd67.tcplusondemand.com

26. August 2026 um 16:11 UTCinvestigating
Kunden haben Fehler bei der Verwendung der Period Export-Funktion. Wir untersuchen derzeit die Ursache und werden Updates bereitstellen, sobald neue Informationen verfügbar werden.
26. August 2026 um 16:30 UTCidentified
Das Problem wurde identifiziert und ein Fix wird implementiert.
26. August 2026 um 17:02 UTCmonitoring
Ein Fix wurde implementiert und wir überwachen die Ergebnisse.
26. August 2026 um 21:01 UTCresolved
Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

TimeClock Plus Application Performance Degradation

Beginn 22. Juni 2026 um 14:24 UTC 1d 0h

Pending

Betroffene Komponenten

Prod07.tcplusondemand.comProd62.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comProd66.tcplusondemand.comPHR4.tcplusondemand.comProd65.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comProd64.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingHumanity SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comWhenToWorkGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd63.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comHumanity TimeProd35.tcplusondemand.comProd02.tcplusondemand.comProd67.tcplusondemand.com

22. Juni 2026 um 14:24 UTCinvestigating
We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users. The disruption is related to our network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this. We will provide more details as soon as more information becomes available.
22. Juni 2026 um 14:29 UTCidentified
The issue has been identified and a fix is being implemented.
22. Juni 2026 um 17:00 UTCmonitoring
A fix has been implemented and we are monitoring the results.
23. Juni 2026 um 15:07 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

Beginn 26. Mai 2026 um 18:48 UTC 31m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Prod61.tcplusondemand.com

26. Mai 2026 um 18:48 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
26. Mai 2026 um 19:18 UTCmonitoring
A fix has been implemented and we are monitoring the results.
26. Mai 2026 um 19:18 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

Beginn 18. Mai 2026 um 13:05 UTC 4h 53m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Prod63.tcplusondemand.com

18. Mai 2026 um 13:05 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
18. Mai 2026 um 14:17 UTCinvestigating
We are continuing to investigate this issue.
18. Mai 2026 um 14:55 UTCinvestigating
We will be performing urgent maintenance between 10:15AM CDT and 10:45AM CDT. During this time, customers will experience a brief period of downtime.
18. Mai 2026 um 15:35 UTCinvestigating
Maintenance has been completed. We are verifying application performance.
18. Mai 2026 um 15:41 UTCidentified
The issue has been identified and a fix is being implemented.
18. Mai 2026 um 15:58 UTCmonitoring
A fix has been implemented and we are monitoring the results.
18. Mai 2026 um 17:58 UTCresolved
This incident has been resolved.

Application Performance Degradation/Outage

Beginn 8. Mai 2026 um 00:47 UTC 3d 12h

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Prod25.tcplusondemand.com

8. Mai 2026 um 00:47 UTCinvestigating
We are aware of reports of elevated response times and intermittent errors affecting some users. We have identified the issue as stemming from our infrastructure provider and are actively monitoring while they work toward resolution. Updates to follow.
8. Mai 2026 um 01:52 UTCinvestigating
We are continuing to investigate this issue.
8. Mai 2026 um 13:55 UTCidentified
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back. We sincerely apologize for the disruption and thank you for your continued patience.
8. Mai 2026 um 17:08 UTCidentified
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.
8. Mai 2026 um 19:01 UTCidentified
Access has been restored for customers on Prod60. Some customers may experience 1-3 hours of data loss depending on working hours. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.
8. Mai 2026 um 20:54 UTCidentified
Access has been restored for most customers on Prod25. We are still working to restore access for a subset of customers. Some customers will be subject to data loss due to the outage. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.
8. Mai 2026 um 22:58 UTCmonitoring
All systems are working normally. We will continue to monitor performance over the weekend. Additional information will posted as it becomes available.
9. Mai 2026 um 21:18 UTCmonitoring
We will be performing additional maintenance on Prod25 that will result in a short period of downtime (10-15 minutes). This will be completed in the next 1-2 hours. A follow-up message will be posted when the maintenance begins and when the maintenance is completed.
11. Mai 2026 um 13:33 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

Beginn 23. Februar 2026 um 23:05 UTC 15h 43m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Prod61.tcplusondemand.com

23. Februar 2026 um 23:05 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
24. Februar 2026 um 03:10 UTCidentified
The issue has been identified and a fix is being implemented.
24. Februar 2026 um 03:46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
24. Februar 2026 um 14:48 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Beginn 17. Februar 2026 um 12:39 UTC 4d 6h

OutageKritischer Vorfall

Betroffene Komponenten

Prod64.tcplusondemand.com

17. Februar 2026 um 12:39 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
17. Februar 2026 um 13:58 UTCinvestigating
We are continuing to investigate this issue.
17. Februar 2026 um 14:41 UTCinvestigating
The TimeClock Plus application performance has stabilized. We are continuing to investigate the root cause and will provide further updates as information becomes available.
17. Februar 2026 um 23:08 UTCinvestigating
The TimeClock Plus application performance remains stable. We are continuing to investigate the root cause and will provide further updates as information becomes available.
18. Februar 2026 um 14:32 UTCidentified
The issue has been identified and a fix is being implemented.
19. Februar 2026 um 14:19 UTCmonitoring
A fix has been implemented and we are monitoring the results.
21. Februar 2026 um 19:14 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Beginn 3. Februar 2026 um 15:42 UTC 3h 23m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Prod63.tcplusondemand.com

3. Februar 2026 um 15:42 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
3. Februar 2026 um 15:42 UTCidentified
The issue has been identified and a fix is being implemented.
3. Februar 2026 um 16:01 UTCmonitoring
A fix has been implemented and we are monitoring the results.
3. Februar 2026 um 16:41 UTCmonitoring
We are continuing to monitor for any further issues.
3. Februar 2026 um 19:05 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Beginn 21. Dezember 2025 um 19:19 UTC 1h 37m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Aladtec Scheduling

21. Dezember 2025 um 19:19 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
21. Dezember 2025 um 19:43 UTCidentified
The issue has been identified and a fix is being implemented.
21. Dezember 2025 um 20:39 UTCidentified
We are continuing to work on a fix for this issue.
21. Dezember 2025 um 20:48 UTCmonitoring
A fix has been implemented and we are monitoring the results.
21. Dezember 2025 um 20:56 UTCresolved
This incident has been resolved.

TimeClock Plus PrismHR2 Application Disruption

Beginn 8. Oktober 2025 um 16:32 UTC 41m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

PHR2.tcplusondemand.com

8. Oktober 2025 um 16:32 UTCidentified
The issue has been identified and a fix is being implemented.
8. Oktober 2025 um 17:08 UTCmonitoring
A fix has been implemented and we are monitoring the results.
8. Oktober 2025 um 17:13 UTCresolved
This incident has been resolved.

Degraded Application Performance

Beginn 2. Oktober 2025 um 14:42 UTC 1h 57m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Prod07.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comPHR4.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingHumanity SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.com

2. Oktober 2025 um 14:42 UTCinvestigating
We are currently experiencing degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible.
2. Oktober 2025 um 15:02 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2. Oktober 2025 um 16:39 UTCresolved
This incident has been resolved. Degraded performance was due to an issue with our Web Application Firewall provider. More information can be found here: https://www.cloudflarestatus.com/incidents/nz9nlcyz4qy4

Aladtec Outage

Beginn 2. September 2025 um 00:08 UTC 24m

Pending

Betroffene Komponenten

Aladtec Scheduling

2. September 2025 um 00:08 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2. September 2025 um 00:32 UTCresolved
This incident has been resolved.

TimeClock Plus Group10-2 Application Disruption

Beginn 22. August 2025 um 05:04 UTC 18m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Group10-2.tcplusondemand.com

22. August 2025 um 05:04 UTCinvestigating
We are currently investigating this issue.
22. August 2025 um 05:10 UTCidentified
The issue has been identified and a fix is being implemented.
22. August 2025 um 05:16 UTCmonitoring
A fix has been implemented and we are monitoring the results.
22. August 2025 um 05:21 UTCresolved
This incident has been resolved.

Service Provider Degradation

Beginn 21. August 2025 um 18:07 UTC 2h 2m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Prod07.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comPHR4.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.com

21. August 2025 um 18:07 UTCinvestigating
We are currently experiencing service degradation and elevated error rates impacting multiple services. This is due to a reported issue with our web application firewall provider. We apologize for any disruption this may be causing to your workflow. We will provide our next update as new information becomes available.
21. August 2025 um 18:35 UTCidentified
Our Web Application Firewall provider has identified the issue and is working to implement a fix.
21. August 2025 um 19:46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
21. August 2025 um 20:09 UTCresolved
This incident has been resolved.

TimeClock Plus Automation Service Disruption

Beginn 11. August 2025 um 22:07 UTC 1h 24m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Prod07.tcplusondemand.comProd34.tcplusondemand.comProd25.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comProd28.tcplusondemand.com

11. August 2025 um 22:07 UTCinvestigating
We are investigating reports of customers experiencing automation service disruption. We are working to identify the issue and the impact across our server fleet.
11. August 2025 um 22:28 UTCidentified
The issue has been identified and a fix is being implemented.
11. August 2025 um 23:26 UTCmonitoring
A fix has been implemented and we are monitoring the results.
11. August 2025 um 23:31 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Beginn 1. August 2025 um 15:37 UTC 3h 23m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Aladtec Scheduling

1. August 2025 um 15:37 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
1. August 2025 um 17:02 UTCidentified
The issue has been identified and a fix is being implemented.
1. August 2025 um 17:09 UTCmonitoring
A fix has been implemented and we are monitoring the results.
1. August 2025 um 19:00 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Beginn 29. Juli 2025 um 17:31 UTC 56m

OutageKritischer Vorfall

Betroffene Komponenten

Prod60.tcplusondemand.com

29. Juli 2025 um 17:31 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
29. Juli 2025 um 17:44 UTCidentified
The issue has been identified and a fix is being implemented.
29. Juli 2025 um 17:54 UTCmonitoring
A fix has been implemented and we are monitoring the results.
29. Juli 2025 um 18:27 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Beginn 24. Juni 2025 um 11:38 UTC 1h 21m

Pending

Betroffene Komponenten

Aladtec Scheduling

24. Juni 2025 um 11:38 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available. Components affected: secure15.aladtec.com
24. Juni 2025 um 12:10 UTCidentified
The issue has been identified and a fix is being implemented.
24. Juni 2025 um 12:12 UTCmonitoring
A fix has been implemented and we are monitoring the results.
24. Juni 2025 um 13:00 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Beginn 18. Juni 2025 um 16:40 UTC 3h 44m

OutageKritischer Vorfall

Betroffene Komponenten

Group1.tcplusondemand.com

18. Juni 2025 um 16:40 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
18. Juni 2025 um 16:55 UTCidentified
The issue has been identified and a fix is being implemented.
18. Juni 2025 um 17:39 UTCmonitoring
A fix has been implemented and we are monitoring the results.
18. Juni 2025 um 20:24 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Beginn 13. Juni 2025 um 14:01 UTC 31m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Aladtec Scheduling

13. Juni 2025 um 14:01 UTCinvestigating
We’re experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
13. Juni 2025 um 14:10 UTCidentified
The issue has been identified and a fix is being implemented.
13. Juni 2025 um 14:22 UTCmonitoring
A fix has been implemented and we are monitoring the results.
13. Juni 2025 um 14:24 UTCmonitoring
We are continuing to monitor for any further issues.
13. Juni 2025 um 14:32 UTCresolved
This incident has been resolved.