Störungsverlauf von Toast

1. 15. August 2026 um 05:11 UTCinvestigating

   Wir wurden über eine Störung der Mastercard-Zahlungen informiert. Möglicherweise treten längere Bearbeitungszeiten, Fehlermeldungen oder Ablehnungen bei Mastercard-Transaktionen auf. Wir arbeiten aktiv daran, das Problem mit unseren Partnern zu lösen und werden diese Seite aktualisieren, wenn wir weitere Informationen erhalten. Bitte empfehlen Sie allen Servern und Gästen, eine andere Karte oder alternative Zahlungsmethode auszuprobieren. https://support.toasttab.com/en/article/Taking-Payments

2. 15. August 2026 um 05:34 UTCinvestigating

   Wir werden dieses Problem weiter untersuchen.

3. 15. August 2026 um 06:21 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 14. August 2026 um 00:02 UTCinvestigating

   Wir sind uns eines Problems bewusst, das Toast Retail betrifft, und untersuchen es. Möglicherweise treten Probleme mit neu erstellten Einzelhandelsartikeln auf, die nicht in Ihrer Artikelbibliothek angezeigt werden. Updates werden hier bereitgestellt, da sie verfügbar sind.

2. 14. August 2026 um 01:04 UTCresolved

   This incident has been resolved.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 31. Juli 2026 um 21:15 UTCinvestigating

   Wir wurden über eine Störung der Visa-Zahlungen informiert. Möglicherweise treten längere Bearbeitungszeiten, Fehlermeldungen oder Ablehnungen von Visa-Transaktionen auf. Wir arbeiten aktiv daran, das Problem mit unseren Partnern zu lösen und werden diese Seite aktualisieren, wenn wir weitere Informationen erhalten. Bitte empfehlen Sie allen Servern und Gästen, eine andere Karte oder alternative Zahlungsmethode auszuprobieren. https://support.toasttab.com/en/article/Taking-Payments

2. 1. August 2026 um 00:43 UTCinvestigating

   Wir werden dieses Problem weiter untersuchen.

3. 1. August 2026 um 17:37 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 30. Juli 2026 um 13:04 UTCinvestigating

   Wir untersuchen derzeit dieses Problem.

2. 30. Juli 2026 um 13:12 UTCinvestigating

   Wir werden dieses Problem weiter untersuchen.

3. 30. Juli 2026 um 13:23 UTCinvestigating

   Wir wurden über Serviceunterbrechungen informiert und arbeiten fleißig daran, das Problem anzugehen. Sie können längere Bearbeitungszeiten haben oder Fehlermeldungen bei Kartentransaktionen erhalten. Unsere Untersuchung läuft weiter und wir werden mehr Informationen teilen, wenn wir Updates erhalten. Bitte empfehlen Sie allen Servern und Mitarbeitern, bei jeder Bestellung Background Processing zu verwenden. Dadurch wird sichergestellt, dass alle Bestellungen bearbeitet werden, sobald wir wieder online sind. https://toast.help/offline

4. 30. Juli 2026 um 13:26 UTCidentified

   Das Problem wurde identifiziert und ein Fix wird implementiert.

5. 30. Juli 2026 um 13:44 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

6. 30. Juli 2026 um 13:58 UTCmonitoring

   Wir werden weiterhin auf weitere Probleme achten.

7. 30. Juli 2026 um 14:08 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 15. Juli 2026 um 22:50 UTCidentified

   Wir sind uns einer anhaltenden UberEats-Störung bewusst, die die UberEats-Integration und die Toast Delivery Services für einige Kunden betrifft. Für weitere Informationen zu Serviceunterbrechungen durch Drittpartner wenden Sie sich bitte direkt an den Partner.

2. 15. Juli 2026 um 22:50 UTCidentified

   Wir arbeiten weiter an einer Lösung für dieses Problem.

3. 15. Juli 2026 um 23:25 UTCmonitoring

   Wir beobachten weiterhin von unserem Ende aus.

4. 15. Juli 2026 um 23:40 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 28. Juni 2026 um 22:51 UTCidentified

   We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.

2. 29. Juni 2026 um 00:29 UTCresolved

   This incident has been resolved.

1. 22. Juni 2026 um 14:13 UTCinvestigating

   We are currently investigating this issue.

2. 22. Juni 2026 um 14:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 22. Juni 2026 um 14:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22. Juni 2026 um 14:51 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 22. Juni 2026 um 17:36 UTCresolved

   This incident has been resolved.

1. 16. Juni 2026 um 14:49 UTCidentified

   We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.

2. 16. Juni 2026 um 15:39 UTCresolved

   This incident has been resolved.

1. 12. Mai 2026 um 20:46 UTCinvestigating

   We are currently investigating this issue.

2. 12. Mai 2026 um 21:02 UTCinvestigating

   We are continuing to investigate this issue.

3. 12. Mai 2026 um 21:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12. Mai 2026 um 21:23 UTCresolved

   This incident has been resolved.

1. 29. April 2026 um 00:07 UTCinvestigating

   We are aware of an issue affecting Toast Online Ordering and Third-Party Ordering and are investigating. Updates will be provided here as they are available.

2. 29. April 2026 um 00:29 UTCidentified

   We have identified the issue and implemented a fix that has restored functionality of Toast Online Ordering and Third-Party Ordering. We are continuing to investigate issues with delayed publishing.

3. 29. April 2026 um 01:36 UTCresolved

   Publishing functionality has returned to normal. This incident has been resolved.

1. 24. April 2026 um 18:21 UTCinvestigating

   We are currently investigating an issue that may result in guests seeing the Payment Details section during Online Ordering checkout failing to load and showing a grey box. We will continue to update more information as it is available.

2. 24. April 2026 um 18:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24. April 2026 um 18:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24. April 2026 um 18:42 UTCresolved

   This incident has been resolved.

1. 22. April 2026 um 18:42 UTCinvestigating

   We are currently investigating an issue with ToastWeb not being able to be reached. We will continue to update as we move further in investigation.

2. 22. April 2026 um 18:57 UTCinvestigating

   Engineering is continuing to investigate this issue. We are seeing users intermittently able to access ToastWeb

3. 22. April 2026 um 19:03 UTCmonitoring

   We are seeing recovery and users able to access ToastWeb. We will continue to monitor

4. 22. April 2026 um 19:31 UTCresolved

   This incident has been resolved.

1. 21. April 2026 um 17:19 UTCmonitoring

   We were alerted of an issue that may have resulted in errors when logging in to some POS devices. Engineering has released a fix for this and we are monitoring for resolution.

2. 21. April 2026 um 17:25 UTCresolved

   This incident has been resolved.

1. 3. April 2026 um 13:18 UTCinvestigating

   We are currently investigating an issue affecting Publishing for both Toast Web and through POS workflows. Updates will be provided as we learn more.

2. 3. April 2026 um 13:35 UTCmonitoring

   We are monitoring a fix for the issue.

3. 3. April 2026 um 13:44 UTCresolved

   This incident has been resolved.

1. 27. März 2026 um 13:10 UTCinvestigating

   We are currently investigating a service disruption affecting digital ordering. While this is occurring, digital orders may not be able to be placed intermittently.

2. 27. März 2026 um 13:36 UTCinvestigating

   We have implemented a change and are seeing no signs of issues currently.

3. 27. März 2026 um 13:39 UTCmonitoring

   We have implemented a change and are seeing no signs of issues currently.

4. 27. März 2026 um 14:42 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 27. März 2026 um 15:07 UTCresolved

   This incident has been resolved.

1. 5. März 2026 um 18:41 UTCinvestigating

   We are currently investigating an issue that may result in Sling pages failing to load or loading slowly for some customers. Refreshing the pages seems to resolve this issue. We are working to resolve this issue as quickly as possibly.

2. 5. März 2026 um 19:22 UTCresolved

   This incident has been resolved.

1. 22. Februar 2026 um 22:20 UTCinvestigating

   We are currently investigating an issue related to a errors that could affect API Orders and Menu Configuration.

2. 22. Februar 2026 um 23:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22. Februar 2026 um 23:26 UTCresolved

   This incident has been resolved.

1. 19. Februar 2026 um 19:32 UTCinvestigating

   We are currently investigating an issue related to a very small subset of credit card denials relate to a specific debit card provider based out of the New Jersey area.  If you experience this issue we advise that the customer use a different credit card to process payment.

2. 20. Februar 2026 um 04:03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20. Februar 2026 um 08:37 UTCresolved

   This incident has been resolved. If you have any further issues please process a secondary card and operations will return to normal for the business day of Friday, 2/20/2026.

1. 18. Februar 2026 um 20:54 UTCinvestigating

   We are currently investigating an issue related to the inability to log into the Toast Backend.

2. 18. Februar 2026 um 21:13 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18. Februar 2026 um 23:06 UTCinvestigating

   We apologize for the earlier update, but we are still investigating the issue and will provide updates as we learn more.

4. 18. Februar 2026 um 23:21 UTCresolved

   This incident has been resolved. If you continue to experience issues logging into your account via Toast Backend, please call Toast Customer Care (617) 682-0225, or chat with Care, for additional help resolving the issue.

1. 17. Februar 2026 um 13:24 UTCidentified

   We’ve identified the issue affecting deposits for all US based customers and are working on a fix. Thank you for your patience.

2. 17. Februar 2026 um 17:38 UTCmonitoring

   We are seeing signs of deposits processing for US based customers and will continuing to monitor the issue until we can confirm all customer deposits have processed.

3. 17. Februar 2026 um 18:09 UTCresolved

   The issue impacting deposits has been resolved. We expect these funds to be deposited by the end of business today, 2/17/2026, so keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.