Störungsverlauf von Ubiquiti

1. 26. Oktober 2026 um 21:00 UTCinvestigating

   Bei einer teilmenge von unifi talk-installationen können telefonieprobleme auftreten, die eingehende und ausgehende anrufe betreffen. Installationen mit Advanced Call Routing sind betroffen.

2. 26. Oktober 2026 um 21:20 UTCmonitoring

   Wir überwachen, um zu bestätigen, dass der Service vollständig wiederhergestellt ist. Wenn Sie immer noch Probleme mit eingehenden oder ausgehenden Anrufen haben, wenden Sie sich bitte an den UniFi-Support.

3. 27. Oktober 2026 um 00:10 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 24. Juli 2026 um 11:32 UTCinvestigating

   Wir untersuchen derzeit dieses Problem.

2. 24. Juli 2026 um 11:39 UTCinvestigating

   Wir werden dieses Problem weiter untersuchen.

3. 24. Juli 2026 um 12:03 UTCidentified

   Das Problem wurde identifiziert, und wir sehen eine allmähliche Erholung.

4. 24. Juli 2026 um 12:16 UTCidentified

   Wir arbeiten weiter an einer Lösung für dieses Problem.

5. 24. Juli 2026 um 12:23 UTCmonitoring

   Die Wiederherstellung ist im Gange und wir überwachen die Serviceleistung.

6. 24. Juli 2026 um 13:48 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 16. Juli 2026 um 09:05 UTCinvestigating

   Wir untersuchen erhöhte 5xx-Fehler, die sich auf alle UI-Cloud-Dienste auswirken können, einschließlich Webportale, APIs, Authentifizierung und Cloud-verwaltete Anwendungen. Das Problem scheint mit einem laufenden AWS CloudFront-Vorfall zu zusammenhängen, der Kunden betrifft, die CloudFront VPC Origins verwenden. Wir beobachten die Situation aktiv, bewerten die Auswirkungen auf unsere Plattform und arbeiten mit AWS bei der Untersuchung zusammen. Wir werden Updates bereitstellen, sobald weitere Informationen verfügbar sind.

2. 16. Juli 2026 um 11:32 UTCresolved

   Die erhöhten 5xx-Fehler, die die UI-Cloud-Dienste betreffen, wurden behoben und der Dienst ist in den normalen Betrieb zurückgekehrt. Wir werden zusätzliche Informationen weitergeben, wenn weitere Maßnahmen oder Folgemaßnahmen erforderlich sind.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 26. Februar 2026 um 17:41 UTCidentified

   The issue has been identified.

2. 26. Februar 2026 um 17:41 UTCidentified

   We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.

3. 26. Februar 2026 um 17:42 UTCidentified

   We are continuing to monitor this issue.

4. 27. Februar 2026 um 02:23 UTCresolved

   This incident has been resolved.

1. 20. Oktober 2025 um 09:51 UTCidentified

   An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk. Our teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.

2. 20. Oktober 2025 um 12:17 UTCmonitoring

   We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com

3. 21. Oktober 2025 um 07:14 UTCresolved

   This incident has been resolved.

1. 24. September 2025 um 10:25 UTCidentified

   We are aware of a degraded performance for some customers and are investigating with the highest priority.

2. 24. September 2025 um 12:37 UTCmonitoring

   We are continuing to monitor for any further issues

3. 24. September 2025 um 13:56 UTCresolved

   This incident has been resolved.

1. 6. März 2025 um 17:15 UTCinvestigating

   An issue has been identified where users may be unable to make and/or receive calls to/from their UniFi Talk numbers. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 6. März 2025 um 17:17 UTCinvestigating

   In some cases, disabling the Advanced Call Routing option and restarting the Talk application may help users.

3. 6. März 2025 um 17:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6. März 2025 um 20:16 UTCresolved

   This incident has been resolved.

1. 10. Dezember 2024 um 10:26 UTCidentified

   A small number of UISP Cloud Hosting instances are offline and unable to start. The issue has been identified and a fix is being implemented.

2. 10. Dezember 2024 um 19:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10. Dezember 2024 um 22:54 UTCresolved

   This incident has been resolved.

1. 1. November 2024 um 09:54 UTCidentified

   UISP Console users may experience issues with remote connection. The root cause has been identified and we are working on a fix.

2. 2. November 2024 um 09:33 UTCinvestigating

   A small percentage of UISP consoles still experience issues with remote connection.

3. 2. November 2024 um 10:04 UTCidentified

   An issue has been identified and we are implementing a fix.

4. 2. November 2024 um 10:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2. November 2024 um 11:22 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 3. November 2024 um 12:15 UTCresolved

   This incident has been resolved.

1. 20. September 2024 um 11:21 UTCidentified

   An issue has been identified where users may be unable to access their number lists and subscription data within UniFi Talk. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20. September 2024 um 12:32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20. September 2024 um 12:59 UTCresolved

   This incident has been resolved.

1. 29. August 2024 um 09:28 UTCinvestigating

   An issue has been identified, and some users may be unable to log in to account.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 29. August 2024 um 10:32 UTCresolved

   This incident has been resolved.

1. 16. April 2024 um 00:48 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16. April 2024 um 02:50 UTCresolved

   This incident has been resolved.

1. 16. Februar 2024 um 08:59 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16. Februar 2024 um 11:15 UTCmonitoring

   We are continuing to monitor for any further issues

3. 16. Februar 2024 um 12:05 UTCresolved

   This incident has been resolved.

1. 31. Januar 2024 um 20:40 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 31. Januar 2024 um 21:30 UTCresolved

   This incident has been resolved.

1. 26. Januar 2024 um 08:46 UTCinvestigating

   UniFi Network application on a small number of Official UniFi Hosting instances is currently inaccessible.

2. 26. Januar 2024 um 09:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26. Januar 2024 um 09:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26. Januar 2024 um 11:28 UTCresolved

   This incident has been resolved.

1. 20. Dezember 2023 um 13:09 UTCinvestigating

   We are aware of a degraded performance and are investigating with the highest priority.

2. 20. Dezember 2023 um 14:10 UTCresolved

   This incident has been resolved.

1. 18. September 2023 um 21:15 UTCinvestigating

   We are continuing to investigate and will provide an update as soon as possible.

2. 19. September 2023 um 06:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 19. September 2023 um 06:40 UTCresolved

   This incident has been resolved.

1. 18. September 2023 um 18:56 UTCinvestigating

   We are currently investigating and will provide an update as soon as possible.

2. 18. September 2023 um 20:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 18. September 2023 um 20:24 UTCresolved

   This incident has been resolved.

1. 24. April 2023 um 20:32 UTCinvestigating

   We are aware of an outage and are investigating with the highest priority. We appreciate your patience and hope to get systems online as soon as possible.

2. 24. April 2023 um 21:11 UTCmonitoring

   Our services are once again operational and we are continuing to monitor for any lingering effects.

3. 24. April 2023 um 21:16 UTCresolved

   This incident has been resolved.

1. 20. April 2023 um 17:21 UTCinvestigating

   An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20. April 2023 um 17:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 20. April 2023 um 18:13 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 20. April 2023 um 18:31 UTCresolved

   This incident has been resolved.