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    Störungsverlauf von Wileyplus

    53 Wileyplus incidents · September 2019 — official updates, affected components, duration and resolution details.

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    Servicealarm - WileyPLUS-Ausfall

    Beginn 24. September 2026 um 11:23 UTC · 11m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 24. September 2026 um 11:23 UTCinvestigating

      Wir erhalten derzeit Berichte über mehrere fehlgeschlagene Anmeldeversuche auf wileyplus.com. Wir untersuchen und werden weitere Updates veröffentlichen, sobald zusätzliche Informationen verfügbar sind. Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursachen könnte.

    2. 24. September 2026 um 11:34 UTCresolved

      Ein Problem mit der Anmeldung wurde von unserem internen IT-Team gemeldet, identifiziert und schnell behoben. Wir entschuldigen uns für jegliche Unannehmlichkeiten.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Servicealarm - WileyPLUS Login-Ausfall

    Beginn 17. September 2026 um 13:49 UTC · 27m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 17. September 2026 um 13:49 UTCinvestigating

      Wir entschuldigen uns für diese Unannehmlichkeiten, aber die WileyPLUS-Anmeldeumleitung ist derzeit aufgrund technischer Probleme nicht verfügbar. Wir arbeiten daran, dieses Problem so schnell wie möglich zu lösen. In der Zwischenzeit können Sie sich unter https://www.wileyplus.com/go/login anmelden. Bitte überprüfen Sie zurück für Updates.

    2. 17. September 2026 um 14:17 UTCresolved

      Wir freuen uns, Ihnen mitteilen zu können, dass die vorherigen Probleme von WileyPLUS gelöst wurden. Wir entschuldigen uns für alle Unannehmlichkeiten, die Sie dadurch erlebt haben. Wenn Sie technische Unterstützung benötigen, wenden Sie sich bitte an unseren technischen Support. Bitte beachten Sie, dass Sie für spätere Aktualisierungen des Plattformstatus unseren SMS-Nachrichtendienst abonnieren. Um den Status der WileyPLUS-Plattform jederzeit zu überprüfen, besuchen Sie bitte http://status.wileyplus.com.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Servicealarm - WileyPLUS-Ausfall

    Beginn 18. August 2026 um 15:58 UTC · 54m

    Pending
    Betroffene Komponenten
    WileyPLUS
    1. 18. August 2026 um 15:58 UTCidentified

      WileyPLUS hat derzeit technische Probleme und ist für Kunden nicht verfügbar. Wir arbeiten daran, das Problem zu lösen. Vielen Dank für Ihre Geduld. Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursachen könnte. Bitte überprüfen Sie zurück für Updates.

    2. 18. August 2026 um 16:24 UTCidentified

      WileyPLUS hat weiterhin technische Probleme und ist für Kunden nicht verfügbar. Wir arbeiten daran, das Problem zu lösen. Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursachen könnte.

    3. 18. August 2026 um 16:52 UTCresolved

      Wir freuen uns, Ihnen mitteilen zu können, dass die vorherigen Probleme von WileyPLUS gelöst wurden. Wir entschuldigen uns für alle Unannehmlichkeiten, die Sie dadurch erlebt haben. Bitte beachten Sie, dass Sie Ihren Browser möglicherweise aktualisieren müssen, um eine Verbindung herzustellen, aber wenn Sie weiterhin Probleme haben oder technische Unterstützung benötigen, wenden Sie sich bitte an unseren technischen Support unter https://support.wileyplus.com/s/ Bitte beachten Sie, dass Sie für spätere Aktualisierungen des Plattformstatus unseren SMS-Nachrichtendienst abonnieren. Um den Status der WileyPLUS-Plattform jederzeit zu überprüfen, besuchen Sie bitte https://status.wileyplus.com.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Service Alert – WileyPLUS Outage

    Beginn 7. Mai 2026 um 20:27 UTC · 15h 11m

    OutageKritischer Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 7. Mai 2026 um 20:27 UTCinvestigating

      We continue to investigate a service interruption. We will provide additional updates as they become available. We apologize for this inconvenience.

    2. 7. Mai 2026 um 21:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7. Mai 2026 um 23:06 UTCinvestigating

      Due to an ongoing incident with Canvas, we are currently experiencing an issue affecting WileyPLUS access through Canvas and direct (non-LMS) access. Users accessing WileyPLUS through any other LMS are not affected and can now use the platform as normal.

    4. 8. Mai 2026 um 11:38 UTCresolved

      This incident has been resolved.

    Intermittent eBook Errors

    Beginn 30. April 2026 um 15:44 UTC · 2d 4h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 30. April 2026 um 15:44 UTCinvestigating

      Some customers are reporting intermittent errors when accessing their WileyPLUS eBook.  We are investigating the issue as our top priority and working to resolve it as soon as possible.  If you are experiencing these problems, you can attempt to work around it by clearing your browser cache. If the issue still persists, we kindly ask you to try again later and/or subscribe to this alert for status updates. We sincerely apologize for any inconvenience that this is causing you. The WileyPLUS Team

    2. 1. Mai 2026 um 13:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2. Mai 2026 um 20:00 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    Beginn 20. Februar 2026 um 18:37 UTC · 1h 14m

    OutageKritischer Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 20. Februar 2026 um 18:37 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 20. Februar 2026 um 19:32 UTCidentified

      We are currently experiencing a service interruption. The root cause has been identified as an outage with a major internet content delivery service (Cloudflare: https://www.cloudflarestatus.com). We will provide additional updates as they become available. We apologize for this inconvenience.

    3. 20. Februar 2026 um 19:46 UTCidentified

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    4. 20. Februar 2026 um 19:51 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Assessments

    Beginn 19. Februar 2026 um 15:57 UTC · 15m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 19. Februar 2026 um 15:57 UTCinvestigating

      We are currently experiencing a problem with the WileyPLUS Assessment Service. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 19. Februar 2026 um 16:12 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Beginn 4. Februar 2026 um 18:30 UTC · 0m

    Pending
    1. 4. Februar 2026 um 19:07 UTCresolved

      Please be aware that our vendor (Learnosity) experienced an outage between 1:30 PM and 1:50 PM US Eastern Time, which effected some WileyPLUS customers: (https://status.learnosity.com/incidents/cv84bt5xll2f) As a result, some questions did not load for students or were not viewable by instructors. We apologize for any troubles you may have faced during this time.

    Service Alert - WileyPLUS Registration Issues (Microsoft Outage)

    Beginn 22. Januar 2026 um 23:58 UTC · 13h 14m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 22. Januar 2026 um 23:58 UTCidentified

      Please be aware that Microsoft is currently experiencing an outage which is effecting both the delivery and receipt of email messages: (https://status.cloud.microsoft/) As a result, customers attempting to verify their accounts may face delays in receiving their verification codes. For additional updates, as they become available, please check https://status.wileyplus.com.

    2. 23. Januar 2026 um 01:07 UTCidentified

      Microsoft continues to experience intermittent issues with incoming and outgoing messages at this time. If you are experiencing issues receiving messages from WileyPLUS, please continue to check back for updates on a resolution and when you can expect to receive them. We apologize for any inconvenience this is causing.

    3. 23. Januar 2026 um 02:21 UTCidentified

      Microsoft is continues to experience issues and is still working to fully recover the services. We continue to be impacted at this time. For those looking for additional information on the service interruption, please check https://status.cloud.microsoft/

    4. 23. Januar 2026 um 02:33 UTCmonitoring

      At this time, we are beginning to see our emails both sent and received successfully. As our systems work through the backlog, we will continue to monitor for any issues. We apologize for any inconvenience that this issue has caused.

    5. 23. Januar 2026 um 13:12 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Cloudflare Outage - November 18th 2025

    Beginn 18. November 2025 um 14:30 UTC · 46m

    Pending
    Betroffene Komponenten
    WileyPLUS
    1. 18. November 2025 um 14:30 UTCidentified

      We are currently experiencing a service interruption. Some customers are unable to access the platform, and all are unable to access our eBook content. This is due to an outage with a major internet content delivery service (Cloudflare). We apologize for this inconvenience. Please check back for updates.

    2. 18. November 2025 um 15:01 UTCmonitoring

      The issue previously reported appears to be resolved by Cloudflare and all sites are returning to normal. They and we continue to monitor and will update this page with any change in status.

    3. 18. November 2025 um 15:16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - Standalone WileyPLUS Latency

    Beginn 23. Oktober 2025 um 12:27 UTC · 1h 36m

    Pending
    Betroffene Komponenten
    WileyPLUS
    1. 23. Oktober 2025 um 12:27 UTCidentified

      Standalone WileyPLUS is experiencing latency due to degraded performance with our vendor: Instructure (https://status.instructure.com). We apologize for this inconvenience. Please check back for updates.

    2. 23. Oktober 2025 um 14:03 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    Beginn 20. Oktober 2025 um 13:53 UTC · 13h 58m

    Pending
    Betroffene Komponenten
    WileyPLUS
    1. 20. Oktober 2025 um 13:53 UTCidentified

      Due to a major service interruption with AWS (Amazon Web Services), WileyPLUS is currently unavailable to users who log in at wileyplus.com (standalone). Our vendor is working to resolve this issue as soon as possible. Please check back for updates. https://health.aws.amazon.com/health/status

    2. 20. Oktober 2025 um 15:09 UTCidentified

      WileyPLUS continues to experience technical issues and some content is still unavailable to some customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 20. Oktober 2025 um 17:43 UTCidentified

      WileyPLUS continues to experience technical issues as a result of the AWS outage. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 21. Oktober 2025 um 02:04 UTCidentified

      WileyPLUS continues to experience technical issues and is unavailable to customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    5. 21. Oktober 2025 um 03:51 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved, but we continue to closely monitor our systems. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Chat is down

    Beginn 14. Juni 2025 um 22:26 UTC · 3h 8m

    OutageKritischer Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 14. Juni 2025 um 22:26 UTCinvestigating

      We are currently experiencing a problem with our chats. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 15. Juni 2025 um 01:34 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Service Interruption

    Beginn 12. Juni 2025 um 20:09 UTC · 44m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 12. Juni 2025 um 20:09 UTCidentified

      We apologize for the inconvenience, but due to an ongoing issue with Cloudflare, users of WileyPLUS may not be able to see all image or video content. We are working to resolve the issue as soon as possible. Please check back for updates.

    2. 12. Juni 2025 um 20:53 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 12. Juni 2025 um 20:53 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    Beginn 9. Mai 2025 um 22:10 UTC · 1h 1m

    Pending
    Betroffene Komponenten
    WileyPLUS
    1. 9. Mai 2025 um 22:10 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 9. Mai 2025 um 23:10 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9. Mai 2025 um 23:11 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Beginn 3. März 2025 um 15:12 UTC · 12m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 3. März 2025 um 15:12 UTCidentified

      Please be advised that some customers are experiencing issues submitting answers to certain questions. This is due to an outage being experienced by our vendor. We expect the issue to be resolved soon. We will post an update when the issue is resolved. Thank you for your patience. We apologize for any inconvenience. The WileyPLUS Team.

    2. 3. März 2025 um 15:24 UTCresolved

      The previous issue with submitting answers to questions has been resolved. All customers continuing to face issues submitting answers should contact technical support. https://support.wileyplus.com

    Service Alert - WileyPLUS outage

    Beginn 30. September 2024 um 12:46 UTC · 30m

    OutageKritischer Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 30. September 2024 um 12:46 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 30. September 2024 um 13:16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Beginn 30. April 2024 um 14:10 UTC · 1h 36m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 30. April 2024 um 14:10 UTCinvestigating

      Some customers are currently experiencing a problem with Learnosity questions in WileyPLUS. Our vendor is currently working to completely restore services. https://status.learnosity.com/. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 30. April 2024 um 14:10 UTCinvestigating

      We are continuing to monitor this issue.

    3. 30. April 2024 um 15:46 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    Beginn 13. Februar 2024 um 17:16 UTC · 20m

    OutageKritischer Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 13. Februar 2024 um 17:16 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 13. Februar 2024 um 17:35 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS assignments

    Beginn 13. Dezember 2023 um 15:54 UTC · 3h 49m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    WileyPLUS
    1. 13. Dezember 2023 um 15:54 UTCidentified

      We are currently experiencing a problem with some WileyPLUS Assignments. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 13. Dezember 2023 um 17:03 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 13. Dezember 2023 um 17:58 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity have identified a possible cause for the current incident and are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 13. Dezember 2023 um 18:31 UTCmonitoring

      Our partners at Learnosity have verified the cause of the current incident and recovery of services is in progress.

    5. 13. Dezember 2023 um 18:43 UTCmonitoring

      We apologize for the issues with WileyPLUS Assignments. Our partners at Learnosity have identified and corrected the root issue. All services should now be restored. We will continue to monitor for a period before resolving the incident.

    6. 13. Dezember 2023 um 19:44 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.