Störungsverlauf von Wise

1. 1. September 2026 um 12:26 UTCinvestigating

   Wir sind uns eines technischen Problems bewusst, das unsere Plattform betrifft. Infolgedessen erhalten einige Kunden eine Fehlermeldung, wenn sie eine Zahlung einrichten oder ihre Wise-Karte verwenden. Unser Team arbeitet bereits an einem Fix. Dieses Problem betrifft auch die Kunden von Wise Platform.

2. 1. September 2026 um 12:43 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 24. August 2026 um 10:26 UTCinvestigating

   Wir sind uns eines Problems bewusst und untersuchen derzeit.

2. 24. August 2026 um 10:47 UTCresolved

   Einige Kunden hatten Probleme, sich für ein neues Wise-Konto auf unserer Website und mobilen App anzumelden. Das Problem ist jetzt gelöst und die Anmeldung funktioniert wie gewohnt.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 24. August 2026 um 10:05 UTCidentified

   Wir sind uns eines Problems bewusst, das Kunden betrifft, die AED senden. Infolgedessen können sich einige Zahlungen verzögern. Dies betrifft auch Wise Platform-Partner. Unser Team arbeitet bereits an einer Lösung. Wir entschuldigen uns für jegliche Unannehmlichkeiten.

2. 2. September 2026 um 06:26 UTCidentified

   Wir haben die Ursache identifiziert und arbeiten an einer Lösung. Kunden werden weiterhin Verzögerungen sehen, die sich auf ausstehende Überweisungen auswirken. Wir aktualisieren Sie als nächstes um 16:00 Uhr MEZ am 2. September spätestens.

3. 2. September 2026 um 11:47 UTCidentified

   Wir arbeiten weiter an einer Lösung. Kunden werden weiterhin einige Verzögerungen bei AED-Transfers sehen. Wir aktualisieren Sie als nächstes um 16:00 Uhr MEZ am 3. September spätestens.

4. 3. September 2026 um 11:11 UTCidentified

   Wir arbeiten weiter an einer Lösung. Kunden werden weiterhin einige Verzögerungen bei AED-Transfers sehen. Wir werden Sie als nächstes um 16:00 Uhr MEZ spätestens am 4. September aktualisieren.

5. 4. September 2026 um 13:57 UTCidentified

   Wir arbeiten weiter an einer Lösung. Kunden werden weiterhin einige Verzögerungen bei AED-Transfers sehen. Wir aktualisieren Sie als nächstes um 17:00 Uhr MEZ am 7. September spätestens.

6. 7. September 2026 um 13:57 UTCidentified

   Wir arbeiten weiter an einer Lösung. Kunden werden weiterhin einige Verzögerungen bei AED-Transfers sehen. Wir werden Sie als nächstes um 17:00 Uhr MEZ spätestens am 8. September aktualisieren.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 10. Juli 2026 um 10:32 UTCidentified

   Some incoming payments to Wise are taking longer than usual to appear in our systems. Payments already sent are safe and don’t need to be resent, but related transfers may be delayed. We’re working to fix this as soon as possible.

2. 10. Juli 2026 um 16:27 UTCresolved

   This incident has been resolved.

1. 17. Juni 2026 um 12:20 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 17. Juni 2026 um 12:39 UTCresolved

   This incident has been resolved.

1. 29. Mai 2026 um 12:56 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 29. Mai 2026 um 14:04 UTCresolved

   This incident has been resolved.

1. 21. Mai 2026 um 05:23 UTCidentified

   Payments are currently taking longer than usual, impacting Wise customers and Wise Platform partners. We are monitoring the situation and working towards a fix.

2. 21. Mai 2026 um 06:33 UTCresolved

   This incident has been resolved.

1. 19. Mai 2026 um 10:59 UTCidentified

   Euro payments are currently taking longer than usual and we are monitoring the situation closely.

2. 19. Mai 2026 um 11:04 UTCidentified

   We are continuing to work on a fix for this issue.

3. 20. Mai 2026 um 10:58 UTCresolved

   This incident has now been resolved

1. 15. Mai 2026 um 12:27 UTCinvestigating

   We're aware of an issue that's affecting customers. As a result, some customers may not be able to see their card transactions in the app, see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 15. Mai 2026 um 13:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15. Mai 2026 um 16:48 UTCresolved

   This incident has been resolved now.

1. 8. Mai 2026 um 12:25 UTCinvestigating

   We are currently investigating an issue affecting customers in Brazil attempting to add their Wise cards to Apple Pay via the Wise app. Our partners and our team are working to resolve the issue as swiftly as possible. In the meantime, customers can still add their card manually by entering the card details directly into the Apple Wallet app.

2. 8. Mai 2026 um 12:26 UTCinvestigating

   We are continuing to investigate this issue.

3. 8. Mai 2026 um 17:28 UTCresolved

   This incident has been resolved.

1. 29. April 2026 um 13:25 UTCinvestigating

   We're aware of an issue with transfers that's affecting customers and Wise Platform partners. Our team is investigating the situation.

2. 29. April 2026 um 13:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29. April 2026 um 13:46 UTCresolved

   This incident has been resolved.

1. 19. März 2026 um 09:49 UTCinvestigating

   We are currently investigating this issue.

2. 19. März 2026 um 09:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 19. März 2026 um 10:15 UTCidentified

   We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.

4. 19. März 2026 um 10:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19. März 2026 um 10:54 UTCresolved

   This incident has been resolved.

1. 9. März 2026 um 11:00 UTCinvestigating

   We are currently investigating an issue.

2. 9. März 2026 um 11:25 UTCmonitoring

   We are experiencing degraded performance affecting our transfer processing engine and balance synchronization. Users may see delays in transaction times and real-time account updates. Our team is working on a fix, and we will continue to provide status updates here.

3. 9. März 2026 um 11:36 UTCresolved

   Performance has been restored. Transfers and account balances are now processing normally.

1. 5. März 2026 um 12:25 UTCidentified

   We're aware of an issue that's affecting customers. As a result, some customers are experiencing delays when adding money to their Wise accounts or when they move money between balances in their Wise account. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 5. März 2026 um 13:39 UTCmonitoring

   Our team has implemented a fix and are monitoring the results. During that time, some customers may still experience delays when adding money to their Wise accounts or when they move money between balances in their Wise account. We appreciate your patience while our team works to resolve this.

3. 5. März 2026 um 14:27 UTCresolved

   This incident has been resolved.

1. 27. Januar 2026 um 07:03 UTCinvestigating

   We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.

2. 27. Januar 2026 um 07:23 UTCidentified

   Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.

3. 27. Januar 2026 um 08:11 UTCmonitoring

   A fix has been implemented, affected transfers and payouts are almost back to normal.

4. 27. Januar 2026 um 08:20 UTCresolved

   This incident has been resolved.

1. 22. Januar 2026 um 13:47 UTCidentified

   We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.

2. 22. Januar 2026 um 19:47 UTCidentified

   Our teams continue to work on a fix for this issue. We will continue to provide status updates here.

3. 23. Januar 2026 um 10:18 UTCidentified

   We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.

4. 23. Januar 2026 um 11:07 UTCresolved

   This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.

1. 15. Januar 2026 um 11:21 UTCmonitoring

   We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.

2. 15. Januar 2026 um 11:28 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 15. Januar 2026 um 11:35 UTCresolved

   The incident has been resolved.

1. 10. Januar 2026 um 00:34 UTCinvestigating

   We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.

2. 10. Januar 2026 um 02:35 UTCresolved

   This incident has been resolved.

1. 7. Januar 2026 um 16:06 UTCidentified

   We are currently experiencing an issue which affects all card, GooglePay and Apple Pay payments to Wise accounts. Our team is working to fix this as soon as possible.

2. 7. Januar 2026 um 18:09 UTCresolved

   This incident has been resolved.

1. 15. Dezember 2025 um 15:22 UTCidentified

   We have identified an error in Sandbox impacting transfer flows for Sandbox users. A fix is being implemented.

2. 15. Dezember 2025 um 15:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15. Dezember 2025 um 18:48 UTCresolved

   This incident has been resolved.