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    Störungsverlauf von Xander

    53 Xander incidents · Mai 2025 — official updates, affected components, duration and resolution details.

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    Bieter können auf Statusfehler 429 stoßen, wenn sie Creatives for Audit über API hochladen

    Beginn 13. Juli 2026 um 23:30 UTC · 15h 59m

    Pending
    1. 13. Juli 2026 um 23:30 UTCinvestigating

      Wir sind uns eines Problems bewusst, das verhindert, dass kreative Audits einiger Bieter verarbeitet werden. Unser Engineering-Team arbeitet derzeit an einem Fix und wir werden so schnell wie möglich ein Update bereitstellen. Vielen Dank für Ihre Geduld! Komponente(n): API Auswirkungen: - Bieter, die Creatives hochladen, können durch den Statusfehler 429 (ZU VIELE ANTRÄGE) unterbrochen werden Nicht betroffen: - Ad Serving - Bieten - Berichterstattung Geolocation(s): Global (Global) Status: Wir werden ein Update bereitstellen, sobald weitere Informationen verfügbar sind. Vielen Dank für Ihre Geduld.

    2. 14. Juli 2026 um 01:29 UTCidentified

      Das Problem wurde identifiziert und ein Fix wird implementiert.

    3. 14. Juli 2026 um 15:29 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Monetarisieren und Investieren von UI und API Issue Saving Line Item Objects

    Beginn 1. Juli 2026 um 10:38 UTC · 4h 5m

    Pending
    1. 1. Juli 2026 um 10:38 UTCinvestigating

      Derzeit untersuchen wir folgendes Problem: Komponente(n): Benutzeroberfläche, API Auswirkungen: Erstellen und Bearbeiten von Line Item Objekten Nicht betroffen: - Ad Serving - Bieten - Berichterstattung Geolocation(s): Global (Global) Status: Wir werden ein Update bereitstellen, sobald weitere Informationen verfügbar sind. Vielen Dank für Ihre Geduld.

    2. 1. Juli 2026 um 14:43 UTCresolved

      Gelöst - Unser Engineering-Team hat die Ursache identifiziert und die für das Problem verantwortliche Änderung zurückgenommen. Der Dienst wurde nun vollständig wiederhergestellt und die normale Funktionalität wurde wieder aufgenommen. Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursacht haben könnte.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Zeilenelemente in der Benutzeroberfläche können nicht erstellt oder bearbeitet werden

    Beginn 23. Juni 2026 um 21:43 UTC · 0m

    IssuesGeringfügiger Vorfall
    1. 23. Juni 2026 um 21:43 UTCresolved

      Am 23. Juni 2026, zwischen etwa 16:16 Uhr und 17:38 Uhr EST, haben Benutzer möglicherweise einen 404-Fehler beim Versuch, Linienelemente über die Benutzeroberfläche zu erstellen oder zu bearbeiten. Unser Engineering-Team hat die Ursache identifiziert und die für das Problem verantwortliche Änderung zurückgenommen. Der Dienst wurde nun vollständig wiederhergestellt und die normale Funktionalität wurde wieder aufgenommen. Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursacht haben könnte.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Stale Reporting Data

    Beginn 12. Juni 2026 um 09:13 UTC · 8h 50m

    Pending
    1. 12. Juni 2026 um 09:13 UTCinvestigating

      We are aware of an issue causing delays in several reports in Monetize and Curate. When running a report, users may find that the most recent data are over 6 hours old. Our engineering team is aware of the issue and working on a fix. Thank you for your patience! In the meantime, please try different reports such as Network Analytics Report, as this will have all the data.

    2. 12. Juni 2026 um 12:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12. Juni 2026 um 18:03 UTCresolved

      This incident has been resolved

    Prebid Services in Frankfurt data center is experiencing connectivity issues

    Beginn 12. Mai 2026 um 09:25 UTC · 6h 7m

    Pending
    1. 12. Mai 2026 um 09:25 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Decrease in requests sent to Bidder customers Not Impacted: UI API Geolocation(s): Central Europe (FRA1) Status: We will provide an update as soon as more information is available

    2. 12. Mai 2026 um 09:39 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 12. Mai 2026 um 15:32 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting Data Experiencing Delays

    Beginn 5. Mai 2026 um 12:34 UTC · 23h 17m

    Pending
    1. 5. Mai 2026 um 12:34 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Reporting pages, API Impact(s): Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding UI Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 5. Mai 2026 um 16:52 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 5. Mai 2026 um 20:09 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 6. Mai 2026 um 11:51 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Retroactive: Platform outage impacting UIs, APIs, and adserving

    Beginn 1. Mai 2026 um 20:58 UTC · 0m

    Pending
    1. 1. Mai 2026 um 20:58 UTCresolved

      The incident has been fully resolved.: Component(s): Ad Serving, API, UI Impact(s): Monetize and Curate Not Impacted: . Geolocation(s): Global (Global) Status: Event occurred between 18:40 UTC to 19:35 UTC. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting data is stale

    Beginn 27. April 2026 um 14:30 UTC · 1d 2h

    Pending
    1. 27. April 2026 um 14:30 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Reporting Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 27. April 2026 um 16:26 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 27. April 2026 um 23:57 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 28. April 2026 um 17:07 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Some Ad Requests from Xbox to Monetize Member 280 being filtered

    Beginn 24. April 2026 um 17:59 UTC · 2h 44m

    Pending
    1. 24. April 2026 um 17:59 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Increase in filtered requests from Xbox is leading to drop in impressions Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 24. April 2026 um 18:24 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 24. April 2026 um 19:43 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 24. April 2026 um 20:43 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI Unavailable

    Beginn 27. März 2026 um 02:13 UTC · 2h 9m

    Pending
    1. 27. März 2026 um 02:13 UTCinvestigating

      We are currently investigating the following issue:: Component(s): UI Impact(s): Page load failures and errors in user interface Some users unable to log in Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 27. März 2026 um 04:22 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI Unavailable

    Beginn 9. März 2026 um 20:09 UTC · 1h 17m

    Pending
    1. 9. März 2026 um 20:09 UTCinvestigating

      We are currently investigating the following issue:: Component(s): UI, Monetize and Curate Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize and Curate Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 9. März 2026 um 21:21 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 9. März 2026 um 21:26 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Curate members may experience loss of source deals

    Beginn 27. Februar 2026 um 02:57 UTC · 21h 35m

    Pending
    1. 27. Februar 2026 um 02:57 UTCidentified

      We have identified the following issue:: Component(s): Partner/Deal pages, Curated deals Impact(s): Curate members may experience significant loss of source/publisher deals. Not Impacted: UI API Geolocation(s): North America - West Coast (LAX1), North America - East Coast (NYM2) Status: Our engineers are actively working towards the resolution of the identified issue, buyers will be unable to access source deals until resolved. We will provide an update as soon as possible. Thank you for your patience.

    2. 27. Februar 2026 um 17:10 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 28. Februar 2026 um 00:32 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Retroactive - UI instability between 1910 - 1940 UTC in LAX on 6 February 2026

    Beginn 6. Februar 2026 um 19:56 UTC · 0m

    Pending
    1. 6. Februar 2026 um 19:56 UTCresolved

      The incident has been fully resolved.: Component(s): UI Impact(s): Data unavailable through affected service(s) Slower report retrieval Page load failures and errors in user interface Not Impacted: Bidding Geolocation(s): North America - West Coast (LAX1) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Curator Analytics Report is unavailable

    Beginn 6. Februar 2026 um 11:09 UTC · 2h 38m

    Pending
    1. 6. Februar 2026 um 11:09 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Curator Analytics Report Impact(s): Unable to pull a Curator Analytics Report via UI and API Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 6. Februar 2026 um 13:47 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    DV360 Google bidder is currently unavailable

    Beginn 30. Januar 2026 um 18:17 UTC · 3h 47m

    Pending
    1. 30. Januar 2026 um 18:17 UTCidentified

      We have identified the following issue:: Component(s): Ad Serving Impact(s): Some campaigns using DV360 may experience limited delivery during this period Not Impacted: N/A Geolocation(s): Global (Global) Status: Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

    2. 30. Januar 2026 um 21:09 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 30. Januar 2026 um 22:05 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Delays in how quickly updates would be visible and take effect

    Beginn 16. Januar 2026 um 13:31 UTC · 0m

    Pending
    1. 16. Januar 2026 um 13:31 UTCresolved

      The incident has been fully resolved.: Component(s): Console Bidder, Impbus Impact(s): Any changes carried out between 11:43 UTC and 13:16 UTC would not have been reflected in the platform. Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting and LLD experiencing delays

    Beginn 15. Januar 2026 um 15:26 UTC · 23h 26m

    Pending
    1. 15. Januar 2026 um 15:26 UTCmonitoring

      We have patched the issue and are monitoring our systems closely.: Component(s): Forecasting, Reporting pages, Reporting, Log Level Data Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as the issue has been fully resolved.

    2. 16. Januar 2026 um 14:51 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI intermitent issues

    Beginn 15. Januar 2026 um 10:15 UTC · 1d 2h

    Pending
    1. 15. Januar 2026 um 10:15 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Partner/Deal pages, Sell-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 15. Januar 2026 um 22:47 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 15. Januar 2026 um 23:00 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 16. Januar 2026 um 12:18 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize UI Unavailable

    Beginn 14. Januar 2026 um 10:21 UTC · 8h 41m

    Pending
    1. 14. Januar 2026 um 10:21 UTCinvestigating

      We are currently investigating the following issue: Component(s): UI, Monetize Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize UI Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 14. Januar 2026 um 15:54 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 14. Januar 2026 um 19:01 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Some hosted video and audio creatives remain in asset processing status

    Beginn 24. Dezember 2025 um 15:33 UTC · 8h 30m

    Pending
    1. 24. Dezember 2025 um 15:33 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Creative uploads Impact(s): Already uploaded video/audio creatives are impacted, new uploads are currently not affected. Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 24. Dezember 2025 um 17:37 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 25. Dezember 2025 um 00:03 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.