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    Ιστορικό διακοπών του Appspace

    50 Appspace incidents · Σεπτέμβριος 2023 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    Θέματα απόδοσης που Επηρεάζουν το Δημόσιο Σύννεφο

    Έναρξη 14 Ιουλίου 2026 στις 11:14 π.μ. UTC · 1m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 14 Ιουλίου 2026 στις 11:14 π.μ. UTCinvestigating

      Έρευνα — 14 Ιουλ 00:45 CDT Εξετάζουμε αναφορές για λάθη και αργές επιδόσεις στο Δημόσιο Σύννεφο. Ορισμένες συσκευές μπορεί να αποτύχουν να φορτώσουν το περιεχόμενο, και μερικές εγγραφές ή αιτήσεις μπορεί να είναι αργές ή χρονοβόρες. Θα μοιραστούμε μια ενημέρωση σύντομα.

    2. 14 Ιουλίου 2026 στις 11:15 π.μ. UTCinvestigating

      Συνεχίζουμε να ερευνούμε αυτό το ζήτημα. Παρακολούθηση — Ιουλ 14, 02:40 CDT Βρήκαμε την αιτία και εφαρμόσαμε μια διόρθωση. Οι υπηρεσίες αναρρώνουν και παρακολουθούμε προσεκτικά για να βεβαιωθούμε ότι όλα θα παραμείνουν σταθερά.

    3. 14 Ιουλίου 2026 στις 11:15 π.μ. UTCresolved

      Επίλυση — 14 Ιουλ 03:05 CDT Αυτό το περιστατικό έχει πλέον επιλυθεί. Οι δημόσιες υπηρεσίες Cloud λειτουργούν κανονικά και πάλι. Σας ευχαριστώ για την υπομονή σας.

    Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

    Login and Performance Issues Affecting Public Cloud Servers

    Έναρξη 1 Ιουλίου 2026 στις 1:41 μ.μ. UTC · 6d 3h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 1 Ιουλίου 2026 στις 1:41 μ.μ. UTCinvestigating

      We are currently investigating reports of users being unable to log in to public cloud servers, along with reports of slow performance. Some customers may experience authentication failures, timeouts, or degraded response times. We will update once we have identified the issue.

    2. 1 Ιουλίου 2026 στις 7:48 μ.μ. UTCmonitoring

      A fix has been deployed and we're seeing positive performance improvements.

    3. 7 Ιουλίου 2026 στις 5:37 μ.μ. UTCresolved

      This incident has been resolved.

    Delay in Weekly Release Deployment

    Έναρξη 9 Ιουνίου 2026 στις 1:06 μ.μ. UTC · 28d 4h

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Private CloudsPublic Cloud EnvironmentPrivate CloudsPrivate Clouds
    1. 9 Ιουνίου 2026 στις 1:06 μ.μ. UTCinvestigating

      Our team is currently investigating an issue with today's scheduled Weekly Release. Out of an abundance of caution, we are pausing the rollout until this is resolved. We appreciate your patience and will share updates here as they become available.

    2. 9 Ιουνίου 2026 στις 6:35 μ.μ. UTCidentified

      We have successfully identified the root cause of the issue have halted any further impact. While the issue is fully contained, implementing the full recovery and fix will take some additional time. We are actively working through the resolution steps and will provide our next update as soon as we have a clearer timeline for completion.

    3. 7 Ιουλίου 2026 στις 5:37 μ.μ. UTCresolved

      Weekly deploys have been pushed out and everything is now following the regular release schedules.

    Issue viewing channels and devices on a limited number of Public Cloud environments.

    Έναρξη 13 Μαΐου 2026 στις 3:38 μ.μ. UTC · 5h 48m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 13 Μαΐου 2026 στις 3:38 μ.μ. UTCinvestigating

      We are currently investigating an issue in our Public Cloud environment that is causing error when trying to view or create channels, registering new devices, and viewing devices and their previews.

    2. 13 Μαΐου 2026 στις 4:10 μ.μ. UTCidentified

      The issue has been identified and our engineering team is currently working on a fix. We will continue to update as we have more information.

    3. 13 Μαΐου 2026 στις 4:13 μ.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    4. 13 Μαΐου 2026 στις 7:38 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 13 Μαΐου 2026 στις 9:27 μ.μ. UTCresolved

      This incident has been resolved.

    Public Cloud Performance Degradation

    Έναρξη 28 Απριλίου 2026 στις 5:11 μ.μ. UTC · 6d 21h

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 28 Απριλίου 2026 στις 5:11 μ.μ. UTCinvestigating

      We are currently experiencing an outage affecting our public clouds. Some or all services may be unavailable or responding slowly. Our team is actively investigating.

    2. 28 Απριλίου 2026 στις 7:05 μ.μ. UTCmonitoring

      We have implemented a fix and are continuing to monitor

    3. 29 Απριλίου 2026 στις 1:27 μ.μ. UTCinvestigating

      We have noticed this issue reoccurring with intermittent login failures. We are continuing to investigate

    4. 29 Απριλίου 2026 στις 4:10 μ.μ. UTCinvestigating

      We are still activity investigating this issue.

    5. 29 Απριλίου 2026 στις 5:13 μ.μ. UTCmonitoring

      We have deployed a fix that has improved overall performance. Some slowness may still be observed, and our team continues to monitor and investigate.

    6. 30 Απριλίου 2026 στις 3:01 μ.μ. UTCmonitoring

      Our team is continuing to implement fixes to address the ongoing performance issues. Some slowness may still be observed during this time.

    7. 1 Μαΐου 2026 στις 2:14 μ.μ. UTCmonitoring

      We are continuing to work on resolving the ongoing performance issues. Some slowness may still be observed. We will share another update as soon as more progress has been made.

    8. 1 Μαΐου 2026 στις 4:12 μ.μ. UTCidentified

      Our Engineering team is continuing to work to solve the underlying performance issue that is impacting Public Cloud. We will continue to provide updates and once we have an ETA for resolution, we will update accordingly.

    9. 1 Μαΐου 2026 στις 5:19 μ.μ. UTCmonitoring

      The Public Cloud Platform performance is improving, and our Engineering team is continuing to work to further improve performance.

    10. 1 Μαΐου 2026 στις 6:04 μ.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    11. 1 Μαΐου 2026 στις 6:05 μ.μ. UTCmonitoring

      Performance has returned for Public Cloud. Both the Cloud Platform and Engineering team are monitoring to ensure performance continues.

    12. 5 Μαΐου 2026 στις 2:44 μ.μ. UTCresolved

      The changes applied over the weekend have remained stable and performance is back to normal.

    Public Cloud Performance Degradation

    Έναρξη 30 Μαρτίου 2026 στις 1:00 μ.μ. UTC · 7d 8h

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 1 Απριλίου 2026 στις 6:33 μ.μ. UTCinvestigating

      We are currently investigating reports of intermittent issues and slow performance within the Appspace platform. Our engineering team is looking into the root cause, and we will provide an update as soon as more information is available.

    2. 3 Απριλίου 2026 στις 6:42 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring improvements

    3. 6 Απριλίου 2026 στις 9:09 μ.μ. UTCmonitoring

      After implementing the fix the Appspace platform is no longer experiencing degraded performance and is fully operational.

    4. 6 Απριλίου 2026 στις 9:09 μ.μ. UTCresolved

      This incident has been resolved.

    Intermittent Login Issues and Degraded Performance on Public Cloud

    Έναρξη 10 Μαρτίου 2026 στις 1:36 μ.μ. UTC · 5h 4m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 10 Μαρτίου 2026 στις 1:36 μ.μ. UTCinvestigating

      We are currently investigating reports of intermittent login failures and performance degradation affecting our Public Cloud environments.

    2. 10 Μαρτίου 2026 στις 6:40 μ.μ. UTCresolved

      The issue was identified and remediated. The Public Cloud environment is operational.

    Issues Accessing Preview and Public Cloud Download Packages

    Έναρξη 28 Ιανουαρίου 2026 στις 10:16 μ.μ. UTC · 3h 7m

    Pending
    Επηρεαζόμενα στοιχεία
    Preview CloudPublic Cloud Environment
    1. 28 Ιανουαρίου 2026 στις 10:16 μ.μ. UTCinvestigating

      We are currently investigating an issue where some users may find the Preview and Public Cloud downloads page is not displaying the full list of available download packages.

    2. 29 Ιανουαρίου 2026 στις 1:24 π.μ. UTCresolved

      This incident has been resolved.

    Public Cloud Slowness

    Έναρξη 6 Ιανουαρίου 2026 στις 4:21 μ.μ. UTC · 3d 0h

    Pending
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 6 Ιανουαρίου 2026 στις 4:21 μ.μ. UTCinvestigating

      We are currently investigating reports of degraded performance affecting some public cloud instances. The issue does not impact all environments. Our teams are actively working to assess the scope and restore normal performance as quickly as possible.

    2. 6 Ιανουαρίου 2026 στις 10:37 μ.μ. UTCmonitoring

      We have identified the issue and applied temporary remediation steps to restore service. Our engineers are actively working on a permanent solution. We will continue to monitor the situation closely and provide updates on our status page as new information becomes available.

    3. 6 Ιανουαρίου 2026 στις 10:42 μ.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 9 Ιανουαρίου 2026 στις 5:00 μ.μ. UTCresolved

      This incident has been resolved.

    Private Cloud Slowness

    Έναρξη 15 Δεκεμβρίου 2025 στις 4:02 μ.μ. UTC · 13h 54m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Private Cloud Environments
    1. 15 Δεκεμβρίου 2025 στις 4:02 μ.μ. UTCinvestigating

      We are currently investigating reports of degraded performance affecting some private cloud instances. The issue does not impact all environments. Our teams are actively working to assess the scope and restore normal performance as quickly as possible.

    2. 15 Δεκεμβρίου 2025 στις 7:50 μ.μ. UTCidentified

      We have identified a solution and working on rolling this out to the private cloud customers

    3. 15 Δεκεμβρίου 2025 στις 8:28 μ.μ. UTCmonitoring

      A fix has been implemented

    4. 16 Δεκεμβρίου 2025 στις 5:56 π.μ. UTCresolved

      This incident has been resolved.

    Public Cloud Download Page Currently Unavailable

    Έναρξη 25 Νοεμβρίου 2025 στις 8:41 μ.μ. UTC · 22m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 25 Νοεμβρίου 2025 στις 8:41 μ.μ. UTCinvestigating

      We're currently investigating reports that the Public Cloud Download Page is inaccessible. Users cannot access any app packages when trying to access the page or download resources.

    2. 25 Νοεμβρίου 2025 στις 8:42 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 25 Νοεμβρίου 2025 στις 9:03 μ.μ. UTCresolved

      This underlying issues has been Identified and resolved. App packages can be accessed and downloaded.

    Login Failures and Slow Authentication on Public Cloud

    Έναρξη 27 Οκτωβρίου 2025 στις 3:52 μ.μ. UTC · 5h 40m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 27 Οκτωβρίου 2025 στις 3:52 μ.μ. UTCinvestigating

      We are currently investigating reports of slow or failed login attempts impacting users on the Public Cloud environment. Affected users may experience delays during authentication or receive timeout errors when attempting to sign in.

    2. 27 Οκτωβρίου 2025 στις 4:18 μ.μ. UTCmonitoring

      The issue has been identified and a fix has been applied. We will continue to monitor to ensure platform stability.

    3. 27 Οκτωβρίου 2025 στις 9:32 μ.μ. UTCresolved

      The fix that was applied has resolved the issue.

    Elevated Latency on Public Cloud

    Έναρξη 14 Οκτωβρίου 2025 στις 2:12 μ.μ. UTC · 7h 6m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 14 Οκτωβρίου 2025 στις 2:12 μ.μ. UTCinvestigating

      We’re currently investigating reports of increased latency affecting some services hosted on the Public Cloud. Users may experience slower response times or brief delays when accessing certain parts of the platform. Our teams are actively monitoring the issue and working to identify the cause. We’ll provide an update as soon as more information becomes available.

    2. 14 Οκτωβρίου 2025 στις 6:29 μ.μ. UTCinvestigating

      The issue has been identified and mitigated. We will continue to monitor to ensure platform stability.

    3. 14 Οκτωβρίου 2025 στις 9:18 μ.μ. UTCresolved

      The issue affecting Public Cloud services has been fully resolved. Platform performance has returned to normal and all systems are operating as expected.

    Public Cloud Service Outage

    Έναρξη 9 Οκτωβρίου 2025 στις 9:31 μ.μ. UTC · 3h 23m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 9 Οκτωβρίου 2025 στις 9:31 μ.μ. UTCinvestigating

      We are currently investigating an issue impacting the Appspace Public Cloud environment. Users may experience inability to access the platform, load content, or perform publishing actions.

    2. 9 Οκτωβρίου 2025 στις 11:03 μ.μ. UTCmonitoring

      We have identified and resolved the issue affecting service. Our team will continue to monitor the environment to ensure the resolution remains stable.

    3. 10 Οκτωβρίου 2025 στις 12:54 π.μ. UTCresolved

      This incident has been resolved.

    Public Cloud Outage

    Έναρξη 24 Σεπτεμβρίου 2025 στις 5:00 μ.μ. UTC · 0m

    Pending
    1. 29 Σεπτεμβρίου 2025 στις 2:10 μ.μ. UTCresolved

      Public cloud is experiencing issues and the team is looking into the issue. This has been resolved and all functions should be handling as normal.

    Preview Cloud Unable to Login

    Έναρξη 8 Σεπτεμβρίου 2025 στις 2:17 μ.μ. UTC · 2h 40m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Preview Cloud
    1. 8 Σεπτεμβρίου 2025 στις 2:17 μ.μ. UTCinvestigating

      We are currently investigating errors while logging in to cloud.preview.appspace.com

    2. 8 Σεπτεμβρίου 2025 στις 4:13 μ.μ. UTCmonitoring

      We have implemented a fix and monitoring.

    3. 8 Σεπτεμβρίου 2025 στις 4:58 μ.μ. UTCresolved

      This incident has been resolved.

    Public Cloud Slowness

    Έναρξη 2 Σεπτεμβρίου 2025 στις 3:00 μ.μ. UTC · 3h 51m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 2 Σεπτεμβρίου 2025 στις 3:00 μ.μ. UTCinvestigating

      Some customers have experienced some slow logins, we are investigating the issue.

    2. 2 Σεπτεμβρίου 2025 στις 5:03 μ.μ. UTCmonitoring

      We have implemented a fix and things are acting as normal

    3. 2 Σεπτεμβρίου 2025 στις 6:51 μ.μ. UTCresolved

      This incident has been resolved.

    Degradation on Device Communication

    Έναρξη 28 Αυγούστου 2025 στις 3:36 μ.μ. UTC · 2h 45m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 28 Αυγούστου 2025 στις 3:36 μ.μ. UTCinvestigating

      We are seeing some loss of communication for devices showing loss of connection for public cloud customers. Currently investigating scale of impact and fix.

    2. 28 Αυγούστου 2025 στις 4:32 μ.μ. UTCidentified

      We have identified the issue and are applying a fix. We will update again once fix has been fully implemented.

    3. 28 Αυγούστου 2025 στις 5:02 μ.μ. UTCmonitoring

      The fix has been fully implemented and communication to devices has been restored. We will continue to monitor the situation to verify device communication status.

    4. 28 Αυγούστου 2025 στις 6:21 μ.μ. UTCresolved

      The fix has continued to hold, the issue is resolved.

    Degradation on Device Registration Code service

    Έναρξη 21 Αυγούστου 2025 στις 5:33 μ.μ. UTC · 4d 22h

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 21 Αυγούστου 2025 στις 5:33 μ.μ. UTCinvestigating

      We are currently investigation an issue where codes are sometimes not generating. Investigating and will provide updates when we have them.

    2. 22 Αυγούστου 2025 στις 3:10 μ.μ. UTCidentified

      We have identified a fix that significantly reduces the impact of the issue. Our development team is currently testing these changes to ensure they do not cause further disruption to the service.

    3. 26 Αυγούστου 2025 στις 4:02 μ.μ. UTCidentified

      We have implemented a fix and the system has remained stable.

    4. 26 Αυγούστου 2025 στις 4:02 μ.μ. UTCresolved

      This incident has been resolved.

    Intermittent Login Issues – Public Cloud

    Έναρξη 14 Αυγούστου 2025 στις 9:48 μ.μ. UTC · 3d 23h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Public Cloud Environment
    1. 14 Αυγούστου 2025 στις 9:48 μ.μ. UTCinvestigating

      We are currently investigating intermittent login failures affecting some users on all Public Cloud environments. Users may experience occasional errors or delays when attempting to log in. Our engineering team is actively working to identify the root cause and implement a fix. Further updates will be provided as they become available.

    2. 18 Αυγούστου 2025 στις 9:16 μ.μ. UTCresolved

      All login functionality has been verified as working as expected, and users should no longer experience errors or delays when accessing Public Cloud environments.