Ιστορικό διακοπών του Betternow

1. 13 Αυγούστου 2026 στις 7:01 π.μ. UTCresolved

   Μια νέα έκδοση της υπηρεσίας πρόσθεσε αυστηρότερη επικύρωση των διαπιστευτηρίων API, η οποία αρνήθηκε καταχρηστικά την πρόσβαση για ορισμένους χρήστες με τον κωδικό απάντησης 401 HTTP. Είδαμε μια αύξηση σε 401 απαντήσεις από 2026-08-12 17:43 CEST έως ότου η επικύρωση επανήλθε στις 2026-08-13 08:41 CEST

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 19 Ιανουαρίου 2026 στις 10:45 π.μ. UTCinvestigating

   We are currently investigating this issue.

2. 19 Ιανουαρίου 2026 στις 10:54 π.μ. UTCmonitoring

   https://vipps.statuspage.io/incidents/0qmhyt9df92b according to Vipps a fix has been put into place. We are also seeing the error rate normalize.

3. 19 Ιανουαρίου 2026 στις 5:32 μ.μ. UTCresolved

   This incident has been resolved.

1. 17 Δεκεμβρίου 2025 στις 6:18 μ.μ. UTCinvestigating

   We're experiencing an elevated level errors and are currently looking into the issue.

2. 17 Δεκεμβρίου 2025 στις 6:27 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 Δεκεμβρίου 2025 στις 6:54 μ.μ. UTCresolved

   This incident has been resolved.

1. 16 Δεκεμβρίου 2025 στις 6:14 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 16 Δεκεμβρίου 2025 στις 6:23 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 16 Δεκεμβρίου 2025 στις 6:56 μ.μ. UTCresolved

   This incident has been resolved.

1. 22 Οκτωβρίου 2025 στις 8:43 π.μ. UTCidentified

   Some Swish payments are failing due to an issue with our upstream vendor. More information can be found at https://status.quickpay.net/cmh1pki2m04p95kv5jg6tkw0a

2. 22 Οκτωβρίου 2025 στις 1:12 μ.μ. UTCresolved

   This incident has been resolved.

1. 30 Σεπτεμβρίου 2025 στις 1:11 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 30 Σεπτεμβρίου 2025 στις 1:23 μ.μ. UTCidentified

   We have identified an issue at our upstream payment provider and have contacted them so that they can correct the issue. We have temporarily disabled Swish payments until the issue is resolved. Card, MobilePay, Vipps, and bank transfer payments are unaffected.

3. 30 Σεπτεμβρίου 2025 στις 2:01 μ.μ. UTCidentified

   We are continuing to work on a fix for this issue.

4. 30 Σεπτεμβρίου 2025 στις 2:04 μ.μ. UTCmonitoring

   Our upstream payment provider has corrected the issue. The error was live between 10:20 and 15:18. Swish payments have now been enabled again. Our upstream payment provider will contact affected merchants with details about the issue.

5. 30 Σεπτεμβρίου 2025 στις 2:41 μ.μ. UTCresolved

   This incident has been resolved.

1. 10 Ιουνίου 2025 στις 2:49 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 10 Ιουνίου 2025 στις 3:45 μ.μ. UTCidentified

   Our services are down due to a Heroku/Salesforce incident. https://status.salesforce.com/generalmessages/10001540 has more information on the outage.

3. 10 Ιουνίου 2025 στις 4:23 μ.μ. UTCmonitoring

   We are seeing service recovery, however the Heroku/Salesforce incident is not resolved. We continue to monitor the system.

4. 10 Ιουνίου 2025 στις 4:52 μ.μ. UTCmonitoring

   Heroku/Salesforce has updated their incident with the following: "Investigations are still ongoing. A permanent fix is in progress, and it will require disabling the configuration change that reintroduces impact." We take this to mean there is a possibility of more downtime before the incident is fully resolved. We will continue to monitor the system.

5. 10 Ιουνίου 2025 στις 8:36 μ.μ. UTCmonitoring

   Heroku/Salesforce continue to work towards resolving the incident. The latest information can be found at https://status.salesforce.com/generalmessages/10001540 We will leave this incident open until the issue is fully resolved on their side. Our services have been operational since 16:21 UTC.

6. 11 Ιουνίου 2025 στις 5:43 π.μ. UTCresolved

   This incident has been resolved.

1. 31 Μαρτίου 2025 στις 1:33 μ.μ. UTCresolved

   An error in a deploy caused an increased error rate for API requests to the fundraisers endpoint. The deploy has been rolled back as of 15:22 CEST

1. 30 Δεκεμβρίου 2024 στις 4:46 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 30 Δεκεμβρίου 2024 στις 4:54 μ.μ. UTCidentified

   Autoscaling has caught up to the increased traffic and it looks like services are recovering

3. 30 Δεκεμβρίου 2024 στις 4:59 μ.μ. UTCmonitoring

   Services are recovered, we continue to monitor traffic levels and error levels

4. 30 Δεκεμβρίου 2024 στις 5:30 μ.μ. UTCresolved

   This incident has been resolved.

1. 15 Νοεμβρίου 2024 στις 7:54 π.μ. UTCinvestigating

   We are currently investigating this issue.

2. 15 Νοεμβρίου 2024 στις 9:44 π.μ. UTCmonitoring

   Our autoscaling has caught up to a spike in requests and the error rate has normalized. We continue to monitor the health of the system.

3. 15 Νοεμβρίου 2024 στις 10:18 π.μ. UTCresolved

   This incident has been resolved.

1. 8 Νοεμβρίου 2024 στις 8:06 π.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

2. 8 Νοεμβρίου 2024 στις 8:06 π.μ. UTCinvestigating

   We are currently investigating this issue.

3. 8 Νοεμβρίου 2024 στις 8:08 π.μ. UTCinvestigating

   We see an elevated error rate for Swish payments for many merchants. More information can be found on the Swish status page at https://status.swish.nu/incidents/1fwn9ny2lsh3

4. 8 Νοεμβρίου 2024 στις 9:45 π.μ. UTCresolved

   Swish has resolved their incident. We continue to monitor the error rate for Swish payments. https://status.swish.nu/incidents/1fwn9ny2lsh3

1. 29 Οκτωβρίου 2024 στις 5:29 π.μ. UTCresolved

   Our monitoring shows a period of downtime between 19:53 and 20:42 CET yesterday, October 28th. This was due to an issue with our upstream provider, the details are here: https://status.heroku.com/incidents/2721

1. 9 Οκτωβρίου 2024 στις 1:21 μ.μ. UTCinvestigating

   We're seeing longer response times than normal from some regions.

2. 9 Οκτωβρίου 2024 στις 1:33 μ.μ. UTCinvestigating

   For now it seems our monitoring from North America and South America are seeing the worst response times, while Europe and Asia-Pacific are only slightly elevated.

3. 9 Οκτωβρίου 2024 στις 1:58 μ.μ. UTCidentified

   This looks to be a repeat of yesterday's incident: https://status.heroku.com/incidents/2685

4. 9 Οκτωβρίου 2024 στις 4:44 μ.μ. UTCmonitoring

   We are seeing response times improve in all regions.

5. 9 Οκτωβρίου 2024 στις 6:35 μ.μ. UTCresolved

   This incident has been resolved.

1. 8 Οκτωβρίου 2024 στις 5:10 μ.μ. UTCinvestigating

   We're seeing much longer response times than normal from some regions.

2. 8 Οκτωβρίου 2024 στις 5:37 μ.μ. UTCinvestigating

   We continue to see excessive response times and we're still trying to determine the cause.

3. 8 Οκτωβρίου 2024 στις 6:13 μ.μ. UTCidentified

   Our upstream provider Heroku is reporting problems. Details are at https://status.heroku.com/incidents/2684

4. 9 Οκτωβρίου 2024 στις 4:15 π.μ. UTCresolved

   This incident has been resolved.

1. 7 Οκτωβρίου 2024 στις 7:53 π.μ. UTCinvestigating

   We are currently investigating this issue.

2. 7 Οκτωβρίου 2024 στις 8:09 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 Οκτωβρίου 2024 στις 9:59 π.μ. UTCresolved

   This incident has been resolved.

1. 26 Σεπτεμβρίου 2024 στις 11:49 π.μ. UTCinvestigating

   We are currently investigating this issue.

2. 26 Σεπτεμβρίου 2024 στις 12:11 μ.μ. UTCmonitoring

   The error rate has returned to normal levels. We continue to monitor the system.

3. 26 Σεπτεμβρίου 2024 στις 4:27 μ.μ. UTCresolved

   This incident has been resolved.

1. 12 Σεπτεμβρίου 2024 στις 5:12 π.μ. UTCidentified

   Clearhaus is reporting issues with an upstream provider https://status.clearhaus.com/incidents/hp85pwr0m3yp

2. 12 Σεπτεμβρίου 2024 στις 5:13 π.μ. UTCidentified

   From Clearhaus: "Our upstream provider has confirmed and is aware of a connectivity issue. Currently almost all authorizations, voids and Mastercard credits are impacted"

3. 12 Σεπτεμβρίου 2024 στις 12:18 μ.μ. UTCmonitoring

   An update from Clearhaus: "We have seen a significant increase in approval rates and the connectivity is now back to normal. Due to the severity of this issue and the previous sudden change in approval rate we are still actively monitoring this situation." We will continue to monitor this as well.

4. 12 Σεπτεμβρίου 2024 στις 5:49 μ.μ. UTCresolved

   This incident has been resolved.

1. 5 Ιουλίου 2024 στις 7:10 π.μ. UTCinvestigating

   We are currently investigating this issue.

2. 5 Ιουλίου 2024 στις 7:11 π.μ. UTCinvestigating

   Swish has an incident open for this at https://status.swish.nu/incidents/6xqpkqcsy8bb

3. 5 Ιουλίου 2024 στις 7:23 π.μ. UTCmonitoring

   We are seeing a reduction in error rates and will continue to monitor the system and Swish's incident until it is resolved.

4. 5 Ιουλίου 2024 στις 9:36 π.μ. UTCresolved

   This incident has been resolved.

1. 25 Απριλίου 2024 στις 10:15 π.μ. UTCinvestigating

   We are currently investigating this issue.

2. 25 Απριλίου 2024 στις 10:21 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 Απριλίου 2024 στις 11:48 π.μ. UTCresolved

   This incident has been resolved.

1. 13 Μαρτίου 2024 στις 3:31 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 13 Μαρτίου 2024 στις 3:36 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 Μαρτίου 2024 στις 4:05 μ.μ. UTCresolved

   This incident has been resolved.