Ιστορικό διακοπών του Certify

1. 26 Οκτωβρίου 2026 στις 7:59 μ.μ. UTCinvestigating

   Λόγω μιας καθυστερημένης μετάβασης datacenter με τον πάροχο SFTP μας, ShareTru, το SFTP host sftp.certify.com είναι προς το παρόν εκτός σύνδεσης. Οποιαδήποτε αυτοματοποιημένη μεταφορά δεδομένων, όπως συγχρονισμούς χρηστών, συγχρονισμούς έργων, ή εξαγωγές αναφοράς εξόδων, η χρήση sftp.certify.com δεν θα εκτελείται όπως έχει προγραμματιστεί μέχρι η υπηρεσία να επανέλθει σε απευθείας σύνδεση από τον πάροχο μας. Παρακαλείστε να σημειώσετε ότι όλες οι μεταφορές δεδομένων συναλλαγών με εταιρική πιστωτική κάρτα έχουν μεταφερθεί σε μια νέα υπηρεσία SFTP στο sftp.expense.certify.com, και δεν επηρεάζονται από αυτό το θέμα. Επιπλέον, ορισμένοι οργανισμοί μπορεί να εκμεταλλεύονται τη νέα υπηρεσία SFTP (sftp.expense.certify.com) για τη μεταφορά δεδομένων. sftp.expense.certify.com δεν επηρεάζεται από αυτό το θέμα.

2. 27 Οκτωβρίου 2026 στις 12:31 μ.μ. UTCresolved

   Η υπηρεσία sftp.certify.com έχει αποκατασταθεί από τον πάροχο φιλοξενίας μας.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 29 Μαΐου 2026 στις 3:41 μ.μ. UTCinvestigating

   We are currently investigating an issue impacting receipt OCR processing times.

2. 29 Μαΐου 2026 στις 5:14 μ.μ. UTCresolved

   The issue has been resolved and OCR receipt processing has returned to normal. Thank you for your patience while we addressed this issue.

1. 8 Μαΐου 2026 στις 12:04 π.μ. UTCinvestigating

   We are currently investigating an issue which is preventing users from logging in to the application.

2. 8 Μαΐου 2026 στις 12:18 π.μ. UTCresolved

   The issue has been resolved and users are now able to log in.

1. 22 Δεκεμβρίου 2025 στις 12:54 π.μ. UTCinvestigating

   We are currently investigating an issue which is preventing users from logging in to the Emburse Professional and Certify AP applications.

2. 22 Δεκεμβρίου 2025 στις 1:25 π.μ. UTCresolved

   We have identified and corrected the authentication issue and all users are now able to log in.

1. 30 Οκτωβρίου 2025 στις 1:13 μ.μ. UTCinvestigating

   We are aware of and investigating an issue which is preventing some corporate/commercial credit card files from importing transactions to user Wallets. We will provide an update on our investigation no later than 1:00pm US Eastern time today.

2. 30 Οκτωβρίου 2025 στις 5:35 μ.μ. UTCidentified

   We have identified the issue and continue to investigate the root cause. We will provide additional updates as soon as the impacted credit card files resume processing.

3. 30 Οκτωβρίου 2025 στις 8:58 μ.μ. UTCmonitoring

   This issue preventing credit card files from importing transactions has been resolved and new credit card files are processing. We are working to process the backlog of files which failed to import transactions during the incident and will provide a final update once all files have been processed.

4. 31 Οκτωβρίου 2025 στις 10:06 μ.μ. UTCmonitoring

   New commercial credit card files continue to import successfully. We are continuing to process the backlog of credit card files which failed to import between October 24th and October 30th. Work to process the backlog will continue through the weekend and we will provide further updates as soon as the backlog has been fully processed.

5. 3 Νοεμβρίου 2025 στις 4:52 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

6. 3 Νοεμβρίου 2025 στις 4:55 μ.μ. UTCresolved

   All pending credit card files have been processed and transactions have been imported to users' Wallets. All new credit card files continue to import successfully and the core issue has been resolved. We thank you for your patience while we addressed this matter.

1. 22 Αυγούστου 2025 στις 2:49 μ.μ. UTCinvestigating

   We are aware of an issue impacting email notifications and are investigating. Please note that email notifications for password recovery and multi-factor authentication remain operational.

2. 22 Αυγούστου 2025 στις 4:52 μ.μ. UTCidentified

   This issue impacting email notifications has been identified and a fix is being deployed. We will notify all customers once the issue has been fully resolved.

3. 22 Αυγούστου 2025 στις 6:45 μ.μ. UTCresolved

   The fix has been deployed and should no longer be impacting users. We will continue to monitor and provide additional updates if necessary.

1. 24 Απριλίου 2025 στις 1:59 μ.μ. UTCidentified

   We have identified an issue which may impact a customer's custom export file when attempting to manually download the file from the Accounts Payable Report. A fix for this issue is currently in testing and we anticipate this matter will be resolved by the end of the day, April 24th.

2. 25 Απριλίου 2025 στις 12:48 μ.μ. UTCresolved

   This issue has been resolved and impacted customers may resume downloading export files from the Accounts Payable Report. Thank you for your patience.

1. 15 Απριλίου 2025 στις 3:22 μ.μ. UTCinvestigating

   We are currently investigating an issue which is preventing some users from emailing receipts to their Wallets. While we investigate this issue, users are encouraged to leverage direct receipt upload or use our mobile app to add receipts to their Wallets.

2. 15 Απριλίου 2025 στις 3:49 μ.μ. UTCmonitoring

   We've identified and corrected the issue preventing receipts from importing via email. Receipts emailed during the incident will import within the next 30 minutes as we work to clear the backlog of pending receipt imports.

3. 15 Απριλίου 2025 στις 3:57 μ.μ. UTCresolved

   All receipts emailed during the incident have been successfully imported to the impacted users' Wallets. We apologize for this inconvenience and thank you for your patience while we addressed this issue.

1. 11 Μαρτίου 2025 στις 4:39 μ.μ. UTCinvestigating

   We are currently investigating an issue which is delaying the import of receipts emailed to [email protected]. In the interim, customers are encouraged to upload the receipts directly to their Wallet via desktop upload, or use the Mobile App.

2. 11 Μαρτίου 2025 στις 5:23 μ.μ. UTCmonitoring

   The issue impacting receipts emailed to [email protected] has been remediated and we are continuing to monitor the situation closely

3. 11 Μαρτίου 2025 στις 8:19 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11 Μαρτίου 2025 στις 8:20 μ.μ. UTCresolved

   This issue has been resolved and all emailed receipt functionality has resumed normal processing.

1. 21 Φεβρουαρίου 2025 στις 12:20 μ.μ. UTCinvestigating

   We are currently investigating an issue which is preventing all users from logging in to the Emburse Professional application. We will provide updates as soon as they become available. We apologize for this inconvenience.

2. 21 Φεβρουαρίου 2025 στις 1:00 μ.μ. UTCmonitoring

   The issue has been remediated and users are able to log in. We are continuing to monitor the situation.

3. 21 Φεβρουαρίου 2025 στις 1:36 μ.μ. UTCresolved

   This incident has been resolved. All users can access the application without issue.

1. 19 Νοεμβρίου 2024 στις 3:47 μ.μ. UTCinvestigating

   End users submitting out-of-pocket expenses in a non-native currency are currently unable to retrieve FX rates. We are working diligently with our FX provider to restore this service as quickly as possible. Please note that any expenses incurred in a non-native currency and imported from an integrated credit card program will not be affected

2. 19 Νοεμβρίου 2024 στις 3:48 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 Νοεμβρίου 2024 στις 5:14 μ.μ. UTCresolved

   Our FX provider has restored our service and expense conversions are functioning as expected.

1. 19 Ιουλίου 2024 στις 3:37 μ.μ. UTCidentified

   We are continuing to assess the impact caused by a defect in a third party cybersecurity service, which is impacting applications worldwide. As a result, Certify users may be experiencing increased latency while navigating our application.

2. 20 Ιουλίου 2024 στις 1:06 μ.μ. UTCmonitoring

   The incident has been resolved, however we are continuing to monitor closely.

3. 22 Ιουλίου 2024 στις 1:33 μ.μ. UTCresolved

   This incident has been resolved.

1. 31 Μαΐου 2024 στις 6:58 μ.μ. UTCinvestigating

   Emburse are aware of a present Certify Expense site outage and are investigating.

2. 31 Μαΐου 2024 στις 7:18 μ.μ. UTCidentified

   The issue has been identified and we are working on a resolution.

3. 31 Μαΐου 2024 στις 8:38 μ.μ. UTCmonitoring

   A fix has been applied, and we are monitoring results.

4. 31 Μαΐου 2024 στις 8:39 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

5. 31 Μαΐου 2024 στις 10:14 μ.μ. UTCresolved

   The incident has been resolved. Thank you for your patience.

1. 7 Σεπτεμβρίου 2023 στις 2:46 μ.μ. UTCinvestigating

   We are investigating the issue.

2. 7 Σεπτεμβρίου 2023 στις 7:32 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 7 Σεπτεμβρίου 2023 στις 7:32 μ.μ. UTCresolved

   This incident has been resolved.

1. 7 Αυγούστου 2023 στις 4:14 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 7 Αυγούστου 2023 στις 9:33 μ.μ. UTCresolved

   This incident has been resolved.

1. 7 Ιουλίου 2023 στις 8:12 μ.μ. UTCinvestigating

   We are currently investigating an issue which is preventing some users from accessing Certify.

2. 10 Ιουλίου 2023 στις 2:12 μ.μ. UTCresolved

   This incident is resolved.

1. 7 Ιουλίου 2023 στις 8:07 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 7 Ιουλίου 2023 στις 8:09 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 7 Ιουλίου 2023 στις 8:12 μ.μ. UTCresolved

   This incident has been resolved.

1. 7 Ιουνίου 2023 στις 9:00 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 7 Ιουνίου 2023 στις 9:45 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 7 Ιουνίου 2023 στις 9:50 μ.μ. UTCresolved

   This incident has been resolved.

1. 30 Μαΐου 2023 στις 5:11 μ.μ. UTCidentified

   The issue has been identified and a fix is being issued.

2. 30 Μαΐου 2023 στις 5:56 μ.μ. UTCresolved

   The incident has been resolved.

1. 22 Απριλίου 2023 στις 2:06 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 22 Απριλίου 2023 στις 6:45 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 22 Απριλίου 2023 στις 6:46 μ.μ. UTCresolved

   This incident has been resolved.