Ιστορικό διακοπών του Clearsale

1. 14 Αυγούστου 2026 στις 4:25 μ.μ. UTCinvestigating

   We are currently experiencing instability affecting WooCommerce/BigCommerce order status updates. Our technical team is actively working to analyze and resolve the issue in order to restore normal operations as soon as possible.

2. 14 Αυγούστου 2026 στις 4:54 μ.μ. UTCresolved

   We are pleased to inform you that our technical team has addressed the issue, and the application is now functioning normally. If the problem occurs again, please contact our support team via email at [email protected]

1. 13 Αυγούστου 2026 στις 6:17 μ.μ. UTCinvestigating

   We would like to inform you that we are experiencing a period of instability with the analyzer, and our technical team is actively working to analyze and resolve the issue in order to restore normal operations as soon as possible.

2. 13 Αυγούστου 2026 στις 6:35 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 13 Αυγούστου 2026 στις 7:16 μ.μ. UTCresolved

   We would like to inform you that our team has worked to normalize and correct this incident scenario. If you notice anything unusual, please contact our support team at [email protected].

1. 28 Ιουλίου 2026 στις 2:46 μ.μ. UTCinvestigating

   Αυτή τη στιγμή βιώνουμε αστάθεια όσον αφορά τις ενημερώσεις κατάστασης παραγγελίας Shopify. Η τεχνική μας ομάδα εργάζεται ενεργά για να αναλύσει και να επιλύσει το ζήτημα, προκειμένου να αποκαταστήσει τις κανονικές λειτουργίες το συντομότερο δυνατόν.

2. 28 Ιουλίου 2026 στις 4:05 μ.μ. UTCresolved

   Είμαστε στην ευχάριστη θέση να σας ενημερώσουμε ότι η τεχνική ομάδα μας έχει ασχοληθεί με το θέμα, και η εφαρμογή λειτουργεί πλέον κανονικά. Εάν το πρόβλημα εμφανιστεί ξανά, παρακαλούμε επικοινωνήστε με την ομάδα υποστήριξης μας μέσω email στο [email protected]

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 17 Ιουνίου 2026 στις 2:10 μ.μ. UTCinvestigating

   We've identified a degradation in the analysis of orders originating from the Shopify plugin. Our technical team is already working to restore service as quickly as possible.

2. 17 Ιουνίου 2026 στις 2:13 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 17 Ιουνίου 2026 στις 2:39 μ.μ. UTCmonitoring

   Our teams worked on the analysis and resolution of the incident. At the moment, the service has been normalized and remains under monitoring.

4. 17 Ιουνίου 2026 στις 6:06 μ.μ. UTCresolved

   This incident has been resolved.

1. 15 Ιανουαρίου 2026 στις 5:45 μ.μ. UTCinvestigating

   We are investigating an issue affecting our customers connecting to the Client Portal tool. As soon as we have news, we will communicate.

2. 15 Ιανουαρίου 2026 στις 8:33 μ.μ. UTCinvestigating

   This incident has been resolved.

3. 15 Ιανουαρίου 2026 στις 8:33 μ.μ. UTCresolved

   This incident has been resolved.

1. 18 Δεκεμβρίου 2025 στις 7:12 μ.μ. UTCresolved

   Our Shopify app experienced an instability in the integration of some orders late yesterday afternoon (December 17, 2025). Our team acted promptly and the integration was normalized yesterday.

1. 29 Οκτωβρίου 2025 στις 6:04 μ.μ. UTCinvestigating

   The Client Portal is currently down due to a Global Front Door issue with Microsoft Azure. We are closely monitoring the situation and waiting for Azure services to be restored so the portal can come back online. Azure status page: https://azure.status.microsoft/pt-br/status

2. 29 Οκτωβρίου 2025 στις 9:55 μ.μ. UTCresolved

   The Client Portal is back online.

1. 14 Οκτωβρίου 2025 στις 11:04 μ.μ. UTCinvestigating

   We are investigating an issue affecting our customers connecting to the Client Portal tool. As soon as we have news, we will communicate.

2. 15 Οκτωβρίου 2025 στις 1:19 π.μ. UTCresolved

   This incident has been resolved.

1. 16 Ιουνίου 2025 στις 2:23 μ.μ. UTCidentified

   We are currently experiencing an outage with our Shopify plugin, in which the ClearSale fraud diagnostic status of the orders is not being updated on Shopify. The responsible team is already working to fix the issue.

2. 16 Ιουνίου 2025 στις 3:48 μ.μ. UTCresolved

   The responsible team worked to normalize the update of ClearSale's fraud diagnosis status

1. 9 Μαΐου 2025 στις 1:11 μ.μ. UTCinvestigating

   We are currently experiencing a technical issue with our Shopify application. Our team is already working to solve it

2. 9 Μαΐου 2025 στις 1:18 μ.μ. UTCinvestigating

   The problem was solved.

3. 9 Μαΐου 2025 στις 1:18 μ.μ. UTCresolved

   This incident has been resolved.

1. 31 Μαρτίου 2025 στις 1:58 μ.μ. UTCidentified

   We currently are experiencing an issue with Shopify's status update, we are investigating and a solution should be implemented very soon.

2. 31 Μαρτίου 2025 στις 3:39 μ.μ. UTCresolved

   This incident has been resolved.

1. 13 Μαρτίου 2025 στις 8:24 μ.μ. UTCresolved

   We had an outage in one of our technology park resources that affected the receipt of some orders related to customers using Shopify.

1. 12 Φεβρουαρίου 2025 στις 6:23 μ.μ. UTCidentified

   Our technical team has identified an issue affecting our webhook component. We are working to resolve the issue

2. 12 Φεβρουαρίου 2025 στις 6:24 μ.μ. UTCidentified

   We are continuing to work on a fix for this issue.

3. 12 Φεβρουαρίου 2025 στις 7:15 μ.μ. UTCresolved

   This incident has been resolved.

1. 11 Φεβρουαρίου 2025 στις 4:59 μ.μ. UTCinvestigating

   We are investigating an issue affecting our customers connecting to the Client Portal tool. As soon as we have news, we will communicate.

2. 11 Φεβρουαρίου 2025 στις 5:30 μ.μ. UTCresolved

   Our technical team has already normalized the problem accessing the Client Portal tool