Ιστορικό διακοπών του Coingate

1. 1 Σεπτεμβρίου 2026 στις 12:20 μ.μ. UTCinvestigating

   Το API έπεσε.

2. 1 Σεπτεμβρίου 2026 στις 12:22 μ.μ. UTCresolved

   API ανακτήθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 31 Αυγούστου 2026 στις 8:04 π.μ. UTCinvestigating

   Ο Ενσωματωμένος έπεσε.

2. 31 Αυγούστου 2026 στις 8:06 π.μ. UTCresolved

   Ενσωματώθηκε ανακτήθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 27 Νοεμβρίου 2023 στις 10:53 π.μ. UTCinvestigating

   Some clients have reported API timeouts. We are investigating these reports.

2. 27 Νοεμβρίου 2023 στις 2:14 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

3. 28 Νοεμβρίου 2023 στις 7:22 π.μ. UTCresolved

   This incident was resolved.

1. 22 Νοεμβρίου 2023 στις 8:30 π.μ. UTCinvestigating

   Some clients have reported occasional API timeouts. We are investigating these reports and will provide updates as soon as we have them.

2. 22 Νοεμβρίου 2023 στις 3:02 μ.μ. UTCmonitoring

   On 2023-11-21 evening we received several notifications about our core system's downgraded performance. Immediate investigation was initiated and shortly the issue causing performance issues was found and later that evening a fix was deployed. The next day on 2023-11-22 we received performance issues notifications again, some clients were still getting request timeouts. After further investigation, we identified that the fix deployed earlier required some modifications to solve performance issues completely.

3. 22 Νοεμβρίου 2023 στις 3:02 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

4. 23 Νοεμβρίου 2023 στις 8:14 π.μ. UTCresolved

   Incident has been resolved and no new complaints were received since the fix was deployed.

1. 24 Αυγούστου 2023 στις 3:22 μ.μ. UTCresolved

   Due to our infrastructure failure, we were unable to send API callbacks from 09:28 UTC till 13:27 UTC. Issue was identified and resolved. All stuck callbacks were sent 14:30 UTC. Everything is working as expected now.

1. 29 Ιουνίου 2023 στις 7:11 π.μ. UTCresolved

   From 1 AM to 6 AM UTC CoinGate has experienced a major outage of its core infrastructure. During that time most of CoinGate services were not reachable.

1. 1 Φεβρουαρίου 2023 στις 6:07 μ.μ. UTCinvestigating

   Ethereum network is experiencing a partial outage

2. 1 Φεβρουαρίου 2023 στις 6:14 μ.μ. UTCinvestigating

   Same issue is experienced with Binance Chain. We are working to identify the issue

3. 1 Φεβρουαρίου 2023 στις 7:53 μ.μ. UTCresolved

   This incident has been resolved.

1. 6 Ιανουαρίου 2023 στις 10:12 π.μ. UTCinvestigating

   The application is experiencing major outage, we are investigating the issue.

2. 6 Ιανουαρίου 2023 στις 10:19 π.μ. UTCmonitoring

   We've located the malfunction with the server and the services now are working at optimal levels. We will continue to monitor the situation for the rest of the day.

3. 6 Ιανουαρίου 2023 στις 12:47 μ.μ. UTCresolved

   The issue has been resolved.

1. 7 Δεκεμβρίου 2022 στις 4:17 μ.μ. UTCidentified

   The issue is located and we are currently working on a fix

2. 7 Δεκεμβρίου 2022 στις 8:25 μ.μ. UTCmonitoring

   We've fixed the issue and both networks are back to normal. We will continue to monitor the situation for the time being.

3. 8 Δεκεμβρίου 2022 στις 8:21 π.μ. UTCresolved

   The systems are operational and working as expected

1. 17 Αυγούστου 2022 στις 1:10 μ.μ. UTCidentified

   The issue has been identified and a fix is being deployed.

2. 17 Αυγούστου 2022 στις 1:30 μ.μ. UTCidentified

   The deployment is taking longer than expected. Current ETA to full operation ±10 mins.

3. 17 Αυγούστου 2022 στις 1:44 μ.μ. UTCmonitoring

   A fix has been successfully applied, all services are operational and back to full capacity. We will continue monitoring the situation for the time being.

4. 17 Αυγούστου 2022 στις 7:50 μ.μ. UTCresolved

   This incident has been resolved.

1. 19 Οκτωβρίου 2021 στις 9:45 π.μ. UTCinvestigating

   We are investigating reports of degraded performance for Merchant Orders.

2. 19 Οκτωβρίου 2021 στις 11:39 π.μ. UTCinvestigating

   The issue has been resolved - all services are working at full capacity.

3. 19 Οκτωβρίου 2021 στις 11:39 π.μ. UTCresolved

   This incident has been resolved.

1. 7 Ιανουαρίου 2021 στις 6:27 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 7 Ιανουαρίου 2021 στις 6:59 μ.μ. UTCresolved

   This incident has been resolved.

1. 16 Νοεμβρίου 2020 στις 3:57 μ.μ. UTCinvestigating

   We are currently experiencing issues with one of the hosting providers and our homepage is not accessible as a result. Users also won't be able to sign in to their accounts during this time. All other systems, including API and payments processing, are functioning as expected.

2. 16 Νοεμβρίου 2020 στις 4:38 μ.μ. UTCmonitoring

   Homepage is now accessible. We will keep monitoring the performance.

3. 16 Νοεμβρίου 2020 στις 7:56 μ.μ. UTCresolved

   This incident has been resolved.

1. 23 Οκτωβρίου 2020 στις 12:28 μ.μ. UTCidentified

   We're experiencing an issue with Bitcoin payments, thus some clients might experience a degraded performance. All the other currency payments are working as intended. The situation is being solved at this moment.

2. 23 Οκτωβρίου 2020 στις 12:46 μ.μ. UTCidentified

   We are continuing to work on a fix for this issue.

3. 23 Οκτωβρίου 2020 στις 3:56 μ.μ. UTCresolved

   This incident has been resolved.

1. 30 Ιουλίου 2020 στις 10:14 π.μ. UTCinvestigating

   When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

2. 30 Ιουλίου 2020 στις 10:14 π.μ. UTCidentified

   As you continue to work through the incident, update your customers frequently.

3. 30 Ιουλίου 2020 στις 10:14 π.μ. UTCmonitoring

   Let your users know once a fix is in place, and keep communication clear and precise.

4. 30 Ιουλίου 2020 στις 10:14 π.μ. UTCresolved

   Empathize with those affected and let them know everything is operating as normal.