Ιστορικό διακοπών του Cradlepoint

1. 21 Αυγούστου 2026 στις 8:58 μ.μ. UTCmonitoring

   Η επεξεργασία δεδομένων NetCloud Manager βρίσκεται πίσω για το Geoview (τόσο μέσω NCM UI όσο και API) το οποίο προκαλεί ανακρίβειες στα αναφερόμενα δεδομένα. Εφαρμόστηκε μια ρύθμιση και παρακολουθούμε τα αποτελέσματα. Δεν έχουν χαθεί δεδομένα και αναμένουμε ότι το σύστημα θα ενημερωθεί σύντομα.

2. 22 Αυγούστου 2026 στις 4:25 π.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 24 Ιουλίου 2026 στις 11:28 π.μ. UTCinvestigating

   Το NetCloud Manager δεν είναι προς το παρόν διακοπτόμενα διαθέσιμο. Βιώνουμε μια απροσδόκητη διακοπή του δικτύου λόγω μιας διακοπής με έναν από τους τρίτους παρόχους υπηρεσιών μας. Η ομάδα μας εξετάζει το θέμα.

2. 24 Ιουλίου 2026 στις 11:59 π.μ. UTCinvestigating

   Συνεχίζουμε να ερευνούμε αυτό το ζήτημα.

3. 24 Ιουλίου 2026 στις 12:35 μ.μ. UTCmonitoring

   Εφαρμόστηκε μια ρύθμιση και παρακολουθούμε τα αποτελέσματα.

4. 24 Ιουλίου 2026 στις 12:48 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 8 Ιουλίου 2026 στις 10:49 μ.μ. UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Configuration Editors. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 8 Ιουλίου 2026 στις 11:14 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8 Ιουλίου 2026 στις 11:55 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 Ιουλίου 2026 στις 12:30 π.μ. UTCresolved

   This incident has been resolved.

1. 16 Ιουνίου 2026 στις 3:15 μ.μ. UTCinvestigating

   The NetCloud SASE service is currently experiencing a partial outage. This is impacting a limited number of SASE customers and temporarily preventing the provisioning of new networks. Our team is actively monitoring the situation and collaborating with OCI to restore full service.

2. 16 Ιουνίου 2026 στις 3:37 μ.μ. UTCresolved

   This incident has been resolved.

1. 27 Μαΐου 2026 στις 7:40 μ.μ. UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team have identified the root cause of the issue and are implementing the fix now.

2. 27 Μαΐου 2026 στις 8:11 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 27 Μαΐου 2026 στις 8:33 μ.μ. UTCresolved

   This incident has been resolved.

1. 26 Μαρτίου 2026 στις 9:06 μ.μ. UTCinvestigating

   NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.

2. 26 Μαρτίου 2026 στις 9:35 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 26 Μαρτίου 2026 στις 10:04 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

4. 26 Μαρτίου 2026 στις 11:56 μ.μ. UTCidentified

   We are continuing to work on a fix for this issue.

5. 27 Μαρτίου 2026 στις 12:50 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 27 Μαρτίου 2026 στις 1:00 π.μ. UTCresolved

   This incident has been resolved.

1. 13 Μαρτίου 2026 στις 10:13 μ.μ. UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with management of LAN Solutions devices. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 13 Μαρτίου 2026 στις 10:30 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 Μαρτίου 2026 στις 10:45 μ.μ. UTCresolved

   This incident has been resolved.

1. 3 Μαρτίου 2026 στις 12:34 π.μ. UTCinvestigating

   Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC. NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.

2. 3 Μαρτίου 2026 στις 12:38 π.μ. UTCinvestigating

   We are currently investigating this issue.

3. 3 Μαρτίου 2026 στις 6:00 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 Μαρτίου 2026 στις 4:32 μ.μ. UTCresolved

   Oracle has confirmed that issue has been resolved.

1. 2 Μαρτίου 2026 στις 1:46 π.μ. UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 2 Μαρτίου 2026 στις 2:30 π.μ. UTCinvestigating

   We are continuing to investigate the issue. NetCloud Manager is accessible and we are investigating the issue with Visibility, Analytics and Insights.

3. 2 Μαρτίου 2026 στις 3:16 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 Μαρτίου 2026 στις 3:23 π.μ. UTCresolved

   This incident has been resolved.

1. 13 Φεβρουαρίου 2026 στις 5:58 μ.μ. UTCinvestigating

   Access to Ericsson Enterprise Wireless University through NetCloud Manager is currently unavailable. We are actively investigating this issue.

2. 13 Φεβρουαρίου 2026 στις 7:37 μ.μ. UTCidentified

   We have identified the issue and are working with our third party provider to resolve as quickly as possible.

3. 17 Φεβρουαρίου 2026 στις 4:01 μ.μ. UTCidentified

   We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.

4. 18 Φεβρουαρίου 2026 στις 5:26 μ.μ. UTCresolved

   This issue has been resolved, and access to Ericsson Enterprise Wireless University is now accessible via NetCloud Manager.

1. 25 Ιανουαρίου 2026 στις 10:08 μ.μ. UTCinvestigating

   We are currently experiencing a partial outage affecting NCX services. This issue may impact NCC client connectivity and new NCX configuration pushes. Our teams are working with the highest priority to resolve the issue and restore full system functionality as quickly as possible. During this period, we kindly request that customers do not restart NCX Service Gateways, as doing so may potentially impact live traffic. We will continue to provide updates as progress is made.

2. 26 Ιανουαρίου 2026 στις 1:55 π.μ. UTCidentified

   The NCX configuration push issue has been resolved, and customers can restart NCX Service Gateways if needed. NCC client connectivity has already been restored for some networks, and our teams are actively working to restore service for all remaining affected networks as quickly as possible.

3. 26 Ιανουαρίου 2026 στις 7:46 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

4. 26 Ιανουαρίου 2026 στις 7:55 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 27 Ιανουαρίου 2026 στις 4:38 π.μ. UTCresolved

   This incident has been resolved.

1. 18 Νοεμβρίου 2025 στις 11:53 π.μ. UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 18 Νοεμβρίου 2025 στις 11:59 π.μ. UTCidentified

   The issue has been identified and appears to be related to an network outage with third party cloud service provider. Our engineering teams continue to triage and monitor the issue.

3. 18 Νοεμβρίου 2025 στις 2:11 μ.μ. UTCidentified

   We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

4. 18 Νοεμβρίου 2025 στις 2:50 μ.μ. UTCmonitoring

   Our third party service provider has started to apply changes that are improving the usability of the NetCloud service, but issues are still intermittent. We continue to monitor and wait for further updates from our third party service provider for full resolution.

5. 18 Νοεμβρίου 2025 στις 4:09 μ.μ. UTCmonitoring

   We are continuing to monitor for further issues. Intermittent issues may still arise until services with our third party service provider are fully restored.

6. 18 Νοεμβρίου 2025 στις 5:12 μ.μ. UTCmonitoring

   The NetCloud service continues to be operational with potential intermittent issues while our third party service provider's services fully restore. Our engineering teams continue to monitor.

7. 18 Νοεμβρίου 2025 στις 5:30 μ.μ. UTCresolved

   The incident with our third party service provider has been resolved and the NetCloud Manager service is operational. We will continue to monitor in case further issues arise.

1. 2 Σεπτεμβρίου 2025 στις 8:02 μ.μ. UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with our device and group configuration management. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 2 Σεπτεμβρίου 2025 στις 8:22 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 Σεπτεμβρίου 2025 στις 9:40 μ.μ. UTCidentified

   We are continuing to work on a fix for this issue.

4. 2 Σεπτεμβρίου 2025 στις 10:33 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 Σεπτεμβρίου 2025 στις 10:57 μ.μ. UTCresolved

   This incident has been resolved.

1. 21 Αυγούστου 2025 στις 6:34 μ.μ. UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 21 Αυγούστου 2025 στις 7:14 μ.μ. UTCinvestigating

   Our engineering team is continuing to work on addressing the issue

3. 21 Αυγούστου 2025 στις 8:16 μ.μ. UTCidentified

   We have a fix for the issue in progress and are preparing to deploy the change.

4. 21 Αυγούστου 2025 στις 10:35 μ.μ. UTCidentified

   We have a fix for the issue in progress and are continuing preparations to deploy the change.

5. 22 Αυγούστου 2025 στις 12:35 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 22 Αυγούστου 2025 στις 1:02 π.μ. UTCresolved

   This incident has been resolved.

1. 22 Μαρτίου 2025 στις 1:07 π.μ. UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Subscription Management and Device registration. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 22 Μαρτίου 2025 στις 1:51 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 Μαρτίου 2025 στις 1:58 π.μ. UTCresolved

   This incident has been resolved.

1. 4 Φεβρουαρίου 2025 στις 9:37 μ.μ. UTCinvestigating

   NetCloud Manager is currently experiencing issues with subscription and license management. Subscription management through the user interface and through the API is impacted. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 4 Φεβρουαρίου 2025 στις 10:12 μ.μ. UTCinvestigating

   We are continuing to investigate this issue. We apologize for any inconvenience.

3. 4 Φεβρουαρίου 2025 στις 11:10 μ.μ. UTCidentified

   We have identified the root cause and we are continuing to work on addressing the issue.

4. 4 Φεβρουαρίου 2025 στις 11:44 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 5 Φεβρουαρίου 2025 στις 12:49 π.μ. UTCresolved

   This incident has been resolved.

1. 21 Ιανουαρίου 2025 στις 6:32 μ.μ. UTCinvestigating

   NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.

2. 21 Ιανουαρίου 2025 στις 6:49 μ.μ. UTCidentified

   The issue has been identified and we are working to address and restore service as soon as possible.

3. 21 Ιανουαρίου 2025 στις 7:15 μ.μ. UTCidentified

   We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.

4. 21 Ιανουαρίου 2025 στις 7:53 μ.μ. UTCidentified

   We continue to actively work on a fix for this issue to restore services as soon as possible.

5. 21 Ιανουαρίου 2025 στις 8:15 μ.μ. UTCmonitoring

   A fix has been applied and we are closely monitoring while the services are recovering.

6. 21 Ιανουαρίου 2025 στις 8:57 μ.μ. UTCmonitoring

   We have confirmed most services have recovered and are continuing to closely monitor until all services are fully operational.

7. 21 Ιανουαρίου 2025 στις 9:35 μ.μ. UTCmonitoring

   We are continuing to closely monitor until all services fully recover.

8. 21 Ιανουαρίου 2025 στις 10:44 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

9. 22 Ιανουαρίου 2025 στις 1:39 π.μ. UTCresolved

   This incident is resolved. We apologize for any inconvenience

1. 7 Οκτωβρίου 2024 στις 10:46 μ.μ. UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Device Configuration and Device online state. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 7 Οκτωβρίου 2024 στις 11:51 μ.μ. UTCidentified

   We have identified the issue and are implementing the fix now.

3. 8 Οκτωβρίου 2024 στις 1:55 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 Οκτωβρίου 2024 στις 3:22 π.μ. UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. 12 Ιουνίου 2024 στις 1:19 μ.μ. UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect features. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 12 Ιουνίου 2024 στις 1:55 μ.μ. UTCidentified

   We have identified the issue and are implementing the fix now.

3. 12 Ιουνίου 2024 στις 2:40 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12 Ιουνίου 2024 στις 3:05 μ.μ. UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. 25 Απριλίου 2024 στις 4:42 μ.μ. UTCinvestigating

   We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 26 Απριλίου 2024 στις 3:34 π.μ. UTCresolved

   This incident is resolved. We apologize for any inconvenience.