Ιστορικό διακοπών του Datarobot

1. 18 Αυγούστου 2026 στις 12:20 μ.μ. UTCidentified

   Η συνεδρία codespace στο Generative AI Playground αποτυγχάνει λόγω σφάλματος επικύρωσης. Το μηχανοστάσιο προσπαθεί να δημιουργήσει μια λύση.

2. 18 Αυγούστου 2026 στις 1:56 μ.μ. UTCidentified

   Η μηχανολογία έχει εφαρμόσει μια επιδιόρθωση και εργάζεται επί του παρόντος για την ανάπτυξη της σε όλη την παραγωγή συστάδων.

3. 18 Αυγούστου 2026 στις 2:44 μ.μ. UTCresolved

   Η επιδιόρθωση έχει πλέον αναπτυχθεί σε όλα τα περιβάλλοντα Prod και Γενετική AI Playground τώρα λειτουργεί όπως αναμενόταν.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 24 Ιουλίου 2026 στις 5:32 μ.μ. UTCinvestigating

   Η ομάδα Μηχανικών DataRobot παρατήρησε θέματα ενώ δημιούργησε ένα DataRobot φιλοξένησε Vector Database. Επί του παρόντος, αυτό επηρεάζει όλα τα περιβάλλοντα DataRobot MTS και η μηχανική ερευνά τη βασική αιτία.

2. 24 Ιουλίου 2026 στις 5:44 μ.μ. UTCmonitoring

   Η ομάδα μηχανικών εφάρμοσε τη βάση δεδομένων και η δημιουργία της Vector είναι λειτουργική τώρα. Η ομάδα παρακολουθεί την κατάσταση.

3. 24 Ιουλίου 2026 στις 6:42 μ.μ. UTCresolved

   Ομάδα μηχανικών παρατήρησε ότι η δημιουργία Vector Database είναι λειτουργική σε όλα τα περιβάλλοντα DataRobot MTS. Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 2 Ιουλίου 2026 στις 1:03 μ.μ. UTCinvestigating

   We are investigating issues in MTSaaS within EU region impacting prediction requests against Custom Models deployments.

2. 2 Ιουλίου 2026 στις 1:20 μ.μ. UTCidentified

   The team root caused the issue causing HTTP 403 responses for Custom Model deployments in EU region.  Mitigations were applied and the team is verifying the fix stabilized the service.

3. 2 Ιουλίου 2026 στις 1:37 μ.μ. UTCresolved

   The issue is contained and the team has verified that predictions against Custom Models in all MTSaaS environments are healthy.

1. 29 Μαΐου 2026 στις 8:37 π.μ. UTCidentified

   Batch jobs that are currently in the queue are completed successfully; however, their completion status is not being updated correctly. As a temporary workaround, we are manually marking these jobs as completed while we work on implementing a solution.

2. 29 Μαΐου 2026 στις 10:22 π.μ. UTCidentified

   The affected jobs have been resolved and the issue is mitigated. Engineering is actively working on a permanent fix and testing is currently underway

3. 29 Μαΐου 2026 στις 2:38 μ.μ. UTCmonitoring

   The remediation script has been deployed and Engineering is actively monitoring the situation. Batch jobs may take longer than usual to show as completed until a permanent fix is rolled out in the next production deployment.

4. 29 Μαΐου 2026 στις 3:20 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

5. 3 Ιουνίου 2026 στις 9:29 π.μ. UTCresolved

   A fix has been deployed to production and the issue is now resolved. All systems are operating normally.

1. 28 Μαΐου 2026 στις 9:09 π.μ. UTCidentified

   Feature drift statistics are currently experiencing a processing delay of approximately 1 hour. No data has been lost, and all metrics will reflect accurate values once processing catches up. Our team is actively working to resolve this.

2. 28 Μαΐου 2026 στις 9:47 π.μ. UTCresolved

   Feature drift statistics processing has been restored to normal. All metrics are now up to date. No data was lost.

1. 26 Μαΐου 2026 στις 5:09 π.μ. UTCinvestigating

   We are experiencing a service interruption with Custom Models functionality in US SAAS environment. Predictions to existing deployments are working fine, but users cannot create new custom models. Engineering is investigating the issue and will provide updates as we make further progress.

2. 26 Μαΐου 2026 στις 6:01 π.μ. UTCmonitoring

   Engineering has applied a fix in the US SAAS environment which resolved the issue. At the time of issue, some users might have experienced issues with Custom Apps, Data upload and custom model creation. The issue is contained.

3. 26 Μαΐου 2026 στις 6:04 π.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

4. 26 Μαΐου 2026 στις 6:18 π.μ. UTCresolved

   Custom Models, Custom Applications & Data upload services are back to Operational state in US SAAS Environment. Issue is Resolved.

1. 8 Μαΐου 2026 στις 3:53 π.μ. UTCmonitoring

   We are currently experiencing intermittent service issues in US Production, which are primarily affecting the launch of new workloads for Notebooks, Custom models, and Custom Applications. This issue does not impact existing workloads. This disruption is strongly correlated with an ongoing AWS Availability Zone outage (https://health.aws.amazon.com/health/status), causing resource allocation failures. The team is actively monitoring the situation and tracking updates from AWS.

2. 8 Μαΐου 2026 στις 6:13 π.μ. UTCidentified

   We are continuing to experience issues launching new workloads for Custom Models and Custom Applications in US Production. This is connected to an ongoing AWS outage. Our team is exploring multiple mitigation options.

3. 8 Μαΐου 2026 στις 1:40 μ.μ. UTCmonitoring

   Engineering resolved the underlying issue with workload scheduling and is monitoring the cluster.

4. 8 Μαΐου 2026 στις 8:21 μ.μ. UTCresolved

   Engineering confirmed the issue is resolved and all services are restored.

1. 10 Απριλίου 2026 στις 10:24 π.μ. UTCmonitoring

   Processing actual messages on JP MTS is delayed due to autoscaling malfunction. Engineering scaled up the deployment to alleviate the issue. Root cause mitigation in progress

2. 10 Απριλίου 2026 στις 11:01 π.μ. UTCresolved

   Engineering has applied the required infrastructure configuration changes. The service is operating normally and no further user impact is observed. Engineering will continue monitoring cluster health to ensure stability. The incident is now marked as Contained.

1. 9 Απριλίου 2026 στις 9:56 μ.μ. UTCinvestigating

   We're experiencing an elevated level of errors and are currently looking into the issue.

2. 9 Απριλίου 2026 στις 10:56 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 Απριλίου 2026 στις 11:31 π.μ. UTCmonitoring

   Engineering has applied changes to mitigate the elevated error rates. Services are now operating normally. We are continuing to monitor the system while investigating the cause of the issue.

4. 10 Απριλίου 2026 στις 1:04 μ.μ. UTCresolved

   Engineering has implemented the required fixes to resolve the elevated error rates. Services are now operating normally, and no further user impact has been observed. The team will continue to monitor the system to ensure stability. The incident is now considered contained.

1. 30 Μαρτίου 2026 στις 8:43 μ.μ. UTCidentified

   Our engineering team has found the the Quay outage currently happening is causing degraded performance across the DataRobot platform. Engineering is currently monitoring the situation.

2. 30 Μαρτίου 2026 στις 8:44 μ.μ. UTCidentified

   We are continuing to work on a fix for this issue.

3. 31 Μαρτίου 2026 στις 8:53 π.μ. UTCresolved

   Quay.io functionality has been restored and DataRobot environments are fully stabilized.

1. 13 Μαρτίου 2026 στις 5:49 μ.μ. UTCinvestigating

   We are experiencing performance degradation on Managed AI Cloud.

2. 13 Μαρτίου 2026 στις 6:31 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 Μαρτίου 2026 στις 6:43 μ.μ. UTCresolved

   This incident has been resolved.

1. 11 Μαρτίου 2026 στις 8:05 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 11 Μαρτίου 2026 στις 8:22 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 Μαρτίου 2026 στις 6:31 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

4. 17 Μαρτίου 2026 στις 6:32 μ.μ. UTCresolved

   This incident has been resolved.

1. 11 Μαρτίου 2026 στις 2:36 μ.μ. UTCinvestigating

   DataRobot is experiencing network issue related to Kubernetes in US Cluster. This will have impact on model deployment and predictions. Engineering is investigating the root cause.

2. 11 Μαρτίου 2026 στις 3:06 μ.μ. UTCidentified

   Engineering has identified the root cause of the problem and a mitigation is put in place.

3. 11 Μαρτίου 2026 στις 3:19 μ.μ. UTCmonitoring

   The mitigation implemented by Engineering has improved the network issue. The team is continuing to monitor the environment to ensure full recovery.

4. 11 Μαρτίου 2026 στις 4:41 μ.μ. UTCresolved

   The mitigation implemented by Engineering has resolved the Kubernetes network issue, and the incident is now contained.

1. 18 Φεβρουαρίου 2026 στις 9:04 μ.μ. UTCinvestigating

   Our engineering team has found the the Quay outage currently happening is causing degraded performance across the DataRobot platform.

2. 18 Φεβρουαρίου 2026 στις 9:19 μ.μ. UTCresolved

   This incident is now resolved.

1. 17 Φεβρουαρίου 2026 στις 3:48 μ.μ. UTCidentified

   LLM blueprints deployments can not be created in JP MTS environment. Engineering is rolling back JP cluster to previous version to mitigate the issue.

2. 17 Φεβρουαρίου 2026 στις 3:55 μ.μ. UTCresolved

   Rollback of the JP cluster to the previous version is complete and the problem has been mitigated.

1. 16 Φεβρουαρίου 2026 στις 11:35 π.μ. UTCidentified

   Agent application template is affected with the recent moderations library upgrade, fix is identified and mitigation is in progress.

2. 16 Φεβρουαρίου 2026 στις 12:49 μ.μ. UTCresolved

   New version of Agentic application template is released, the issue is resolved

1. 13 Φεβρουαρίου 2026 στις 8:39 μ.μ. UTCinvestigating

   We are observing issues on DataRobot US MTS environment. Users may experience degraded performance using APIs and data ingest services. The engineering team is currently investigating the root cause.

2. 13 Φεβρουαρίου 2026 στις 9:31 μ.μ. UTCresolved

   The incident has now been resolved. All services are now operational.

1. 8 Ιανουαρίου 2026 στις 6:15 μ.μ. UTCmonitoring

   Some customers have reported issue connecting to DataRobot. Please do a hard refresh of your browser by clearing the cache and this should fix the problem. As always let us know if it continue to have issue connecting to DataRobot after clearing the cache.

2. 8 Ιανουαρίου 2026 στις 6:16 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

3. 22 Ιανουαρίου 2026 στις 2:19 μ.μ. UTCresolved

   This incident has been resolved.

1. 17 Δεκεμβρίου 2025 στις 5:41 μ.μ. UTCresolved

   Between 16:50 UTC and 17:09 UTC, one of external providers(DockerHub) had an outage that might have caused temporary delays in starting platform workloads. The issue has been resolved and normal operations have resumed. Engineering is continuing to monitor the system.

1. 5 Δεκεμβρίου 2025 στις 11:09 π.μ. UTCmonitoring

   Between 09:04 UTC and 09:17 UTC, one of external providers(DockerHub) had an outage that might have caused temporary delays in starting platform workloads. The issue has been resolved and normal operations have resumed. Engineering is continuing to monitor the system.

2. 5 Δεκεμβρίου 2025 στις 11:35 π.μ. UTCresolved

   The engineering team has confirmed recovery across all MTS and STS environments. No further updates are expected.