Ιστορικό διακοπών του Egnyte

1. 3 Σεπτεμβρίου 2026 στις 10:06 π.μ. UTCinvestigating

   Αυτή τη στιγμή ερευνούμε θέματα με την υπηρεσία μας Secure & Government στην περιοχή των ΗΠΑ. Η ομάδα μας εργάζεται ενεργά πάνω σε ένα ψήφισμα, και θα δώσουμε μια ενημέρωση στα επόμενα 30 λεπτά. Ζητάμε συγνώμη για οποιαδήποτε αναστάτωση που μπορεί να προκαλέσει και να εκτιμήσει την υπομονή σας καθώς εργαζόμαστε για την αποκατάσταση της κανονικής υπηρεσίας.

2. 3 Σεπτεμβρίου 2026 στις 10:07 π.μ. UTCinvestigating

   Συνεχίζουμε να ερευνούμε αυτό το ζήτημα.

3. 3 Σεπτεμβρίου 2026 στις 10:33 π.μ. UTCmonitoring

   Εφαρμόσαμε μια ρύθμιση για το θέμα και παρακολουθούμε επί του παρόντος τα αποτελέσματα. Εάν εξακολουθείτε να αντιμετωπίζετε προβλήματα, παρακαλούμε επικοινωνήστε με την ομάδα υποστήριξης μας.

4. 3 Σεπτεμβρίου 2026 στις 10:37 π.μ. UTCresolved

   Η ομάδα μας επιβεβαίωσε ότι όλα πρέπει να επανέλθουν στο φυσιολογικό τώρα. Εάν συνεχίσετε να αντιμετωπίζετε οποιαδήποτε προβλήματα, παρακαλούμε επικοινωνήστε με την ομάδα υποστήριξης μας για περαιτέρω βοήθεια. Ζητάμε συγγνώμη για κάθε ενόχληση που μπορεί να προκάλεσε και να εκτιμήσει την υπομονή σας κατά τη διάρκεια αυτής της περιόδου.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 18 Ιουλίου 2026 στις 8:44 π.μ. UTCinvestigating

   Ερευνούμε επί του παρόντος θέματα με την υπηρεσία SFTP στην ευρωπαϊκή περιοχή. Η ομάδα μας εργάζεται ενεργά πάνω σε ένα ψήφισμα, και θα δώσουμε μια ενημέρωση στα επόμενα 30 λεπτά. Ζητάμε συγνώμη για οποιαδήποτε αναστάτωση που μπορεί να προκαλέσει και να εκτιμήσει την υπομονή σας καθώς εργαζόμαστε για την αποκατάσταση της κανονικής υπηρεσίας.

2. 18 Ιουλίου 2026 στις 9:21 π.μ. UTCmonitoring

   Εφαρμόσαμε μια ρύθμιση για το θέμα και παρακολουθούμε επί του παρόντος τα αποτελέσματα. Εάν εξακολουθείτε να αντιμετωπίζετε προβλήματα, παρακαλούμε επικοινωνήστε με την ομάδα υποστήριξης μας.

3. 18 Ιουλίου 2026 στις 9:31 π.μ. UTCresolved

   Η ομάδα μας επιβεβαίωσε ότι όλα πρέπει να επανέλθουν στο φυσιολογικό τώρα. Εάν συνεχίσετε να αντιμετωπίζετε οποιαδήποτε προβλήματα, παρακαλούμε επικοινωνήστε με την ομάδα υποστήριξης μας για περαιτέρω βοήθεια. Ζητάμε συγγνώμη για κάθε ενόχληση που μπορεί να προκάλεσε και να εκτιμήσει την υπομονή σας κατά τη διάρκεια αυτής της περιόδου.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 16 Ιουνίου 2026 στις 1:38 μ.μ. UTCinvestigating

   We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 16 Ιουνίου 2026 στις 2:07 μ.μ. UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We are suspecting a degradation caused by an automatic failover in one of the services. We will provide an update on the situation within the next 30 minutes.

3. 16 Ιουνίου 2026 στις 2:35 μ.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 16 Ιουνίου 2026 στις 2:50 μ.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 9 Ιουνίου 2026 στις 11:59 π.μ. UTCinvestigating

   We are currently investigating login issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 9 Ιουνίου 2026 στις 12:20 μ.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

3. 9 Ιουνίου 2026 στις 12:26 μ.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 1 Ιουνίου 2026 στις 12:35 μ.μ. UTCinvestigating

   We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 1 Ιουνίου 2026 στις 12:42 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 1 Ιουνίου 2026 στις 12:59 μ.μ. UTCidentified

   Our team has identified the issue as related to change in internal configuration mechanism that was rolled out to production environment. We’re actively working on a fix and will provide an update within the next 30 minutes.

4. 1 Ιουνίου 2026 στις 1:28 μ.μ. UTCidentified

   We continue to work on the in-place fix for the identified issue. While we are seeing improvement, we are also preparing alternative extended rollback solution in parallel. We will provide an update in the next 30 minutes.

5. 1 Ιουνίου 2026 στις 1:54 μ.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

6. 1 Ιουνίου 2026 στις 2:02 μ.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 13 Μαΐου 2026 στις 9:15 μ.μ. UTCinvestigating

   We are currently investigating issues with our Desktop App service in the US and EU regions. Desktop App logins for SSO users may fail to authenticate. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 13 Μαΐου 2026 στις 9:27 μ.μ. UTCidentified

   Our team has identified the root cause of the issue and is actively working on a resolution. We will provide another update within the next 30 minutes.

3. 13 Μαΐου 2026 στις 9:32 μ.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 13 Μαΐου 2026 στις 9:32 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 13 Μαΐου 2026 στις 9:36 μ.μ. UTCresolved

   Our team has confirmed that the authentication issue affecting SSO users on the Desktop App has been fully resolved. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 6 Μαΐου 2026 στις 8:01 π.μ. UTCinvestigating

   We are currently investigating issues in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 6 Μαΐου 2026 στις 8:32 π.μ. UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

3. 6 Μαΐου 2026 στις 9:04 π.μ. UTCidentified

   We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.

4. 6 Μαΐου 2026 στις 9:34 π.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 6 Μαΐου 2026 στις 9:39 π.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 4 Μαΐου 2026 στις 1:16 μ.μ. UTCinvestigating

   We are currently investigating performance issues in the US-East and US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 4 Μαΐου 2026 στις 1:42 μ.μ. UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 4 Μαΐου 2026 στις 2:10 μ.μ. UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 4 Μαΐου 2026 στις 3:01 μ.μ. UTCinvestigating

   We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.

5. 4 Μαΐου 2026 στις 3:11 μ.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

6. 4 Μαΐου 2026 στις 3:22 μ.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 29 Απριλίου 2026 στις 3:53 μ.μ. UTCinvestigating

   We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 29 Απριλίου 2026 στις 4:19 μ.μ. UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 29 Απριλίου 2026 στις 4:32 μ.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 29 Απριλίου 2026 στις 4:43 μ.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 29 Απριλίου 2026 στις 2:15 μ.μ. UTCinvestigating

   We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 29 Απριλίου 2026 στις 2:41 μ.μ. UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 29 Απριλίου 2026 στις 3:07 μ.μ. UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 29 Απριλίου 2026 στις 3:33 μ.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 29 Απριλίου 2026 στις 3:45 μ.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 14 Απριλίου 2026 στις 10:29 μ.μ. UTCinvestigating

   We are currently investigating issues with our Secure & Govern Web UI service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 14 Απριλίου 2026 στις 11:04 μ.μ. UTCidentified

   Our team has identified the issue, and we're actively working on a fix. We will provide an update within the next 60 minutes.

3. 14 Απριλίου 2026 στις 11:34 μ.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 14 Απριλίου 2026 στις 11:40 μ.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 7 Απριλίου 2026 στις 10:31 μ.μ. UTCinvestigating

   Some customers on trial domains may receive multiple email notifications after mapping a drive using the Desktop App. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 7 Απριλίου 2026 στις 11:01 μ.μ. UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 7 Απριλίου 2026 στις 11:33 μ.μ. UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 60 minutes.

4. 8 Απριλίου 2026 στις 12:18 π.μ. UTCmonitoring

   We are closely monitoring the situation. If you are still experiencing any problems, please contact our support team.

5. 8 Απριλίου 2026 στις 9:36 π.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 16 Μαρτίου 2026 στις 4:43 μ.μ. UTCinvestigating

   We are currently investigating intermittent issues with Azure SSO login in the All regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 16 Μαρτίου 2026 στις 5:12 μ.μ. UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 16 Μαρτίου 2026 στις 5:41 μ.μ. UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 16 Μαρτίου 2026 στις 8:04 μ.μ. UTCinvestigating

   We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.

5. 16 Μαρτίου 2026 στις 9:02 μ.μ. UTCinvestigating

   We are actively investigating the issue and will provide an update on the situation within the next 3 hours.

6. 17 Μαρτίου 2026 στις 1:31 π.μ. UTCinvestigating

   We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours.

7. 17 Μαρτίου 2026 στις 7:43 π.μ. UTCinvestigating

   We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours.

8. 17 Μαρτίου 2026 στις 10:44 π.μ. UTCinvestigating

   We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide an update as soon as we have more information.

9. 19 Μαρτίου 2026 στις 4:13 μ.μ. UTCresolved

   The vendor-side issue has not yet been resolved; however, remediation plans have been provided to all impacted customers. We apologize for any inconvenience and thank you for your patience.

1. 11 Μαρτίου 2026 στις 5:42 μ.μ. UTCinvestigating

   We are currently investigating issues with our WebUI and Desktop App services in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 11 Μαρτίου 2026 στις 5:56 μ.μ. UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 11 Μαρτίου 2026 στις 6:04 μ.μ. UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

4. 11 Μαρτίου 2026 στις 6:19 μ.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 11 Μαρτίου 2026 στις 6:25 μ.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 25 Φεβρουαρίου 2026 στις 7:44 μ.μ. UTCinvestigating

   We are currently investigating issues with our FTP/SFTP & Public APIs services in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 25 Φεβρουαρίου 2026 στις 8:16 μ.μ. UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 25 Φεβρουαρίου 2026 στις 8:30 μ.μ. UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

4. 25 Φεβρουαρίου 2026 στις 8:36 μ.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 25 Φεβρουαρίου 2026 στις 8:44 μ.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 11 Φεβρουαρίου 2026 στις 8:34 μ.μ. UTCinvestigating

   We are currently investigating issues with our WebUI and Desktop App services in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 11 Φεβρουαρίου 2026 στις 8:55 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 11 Φεβρουαρίου 2026 στις 9:35 μ.μ. UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 11 Φεβρουαρίου 2026 στις 9:40 μ.μ. UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

5. 11 Φεβρουαρίου 2026 στις 9:44 μ.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

6. 11 Φεβρουαρίου 2026 στις 9:53 μ.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 4 Φεβρουαρίου 2026 στις 8:42 μ.μ. UTCinvestigating

   We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 4 Φεβρουαρίου 2026 στις 9:13 μ.μ. UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 4 Φεβρουαρίου 2026 στις 9:37 μ.μ. UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

4. 4 Φεβρουαρίου 2026 στις 9:43 μ.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 4 Φεβρουαρίου 2026 στις 9:47 μ.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 3 Φεβρουαρίου 2026 στις 7:29 π.μ. UTCinvestigating

   We are currently investigating issues with our Public APIs and Integrations services in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 3 Φεβρουαρίου 2026 στις 8:00 π.μ. UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 3 Φεβρουαρίου 2026 στις 8:36 π.μ. UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 3 Φεβρουαρίου 2026 στις 9:09 π.μ. UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

5. 3 Φεβρουαρίου 2026 στις 9:39 π.μ. UTCidentified

   We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.

6. 3 Φεβρουαρίου 2026 στις 10:10 π.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

7. 3 Φεβρουαρίου 2026 στις 10:20 π.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 31 Ιανουαρίου 2026 στις 6:31 π.μ. UTCinvestigating

   We are currently investigating issues with our WebUI & Desktop App services in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 31 Ιανουαρίου 2026 στις 6:59 π.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 31 Ιανουαρίου 2026 στις 7:09 π.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 31 Ιανουαρίου 2026 στις 7:17 π.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 29 Ιανουαρίου 2026 στις 9:19 μ.μ. UTCinvestigating

   We are currently investigating issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 29 Ιανουαρίου 2026 στις 9:48 μ.μ. UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 29 Ιανουαρίου 2026 στις 9:55 μ.μ. UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 29 Ιανουαρίου 2026 στις 10:03 μ.μ. UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.