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    Ιστορικό διακοπών του Endicia

    52 Endicia incidents · Μάρτιος 2024 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    Σημαντική αλλαγή: Αποστολές DDU στη Γερμανία

    Έναρξη 27 Οκτωβρίου 2026 στις 9:58 μ.μ. UTC · Σε εξέλιξη

    Pending
    1. 27 Οκτωβρίου 2026 στις 9:58 μ.μ. UTCmonitoring

      Από τις 23 Οκτωβρίου 2026, οι γερμανικές τελωνειακές αρχές δεν δέχονται πλέον εισαγωγές DDU (μη καταβληθέντος δασμός). Οι υπηρεσίες GlobalPost και GAP DDU δεν μπορούν πλέον να χρησιμοποιηθούν για αποστολές στη Γερμανία, και οι ετικέτες που δημιουργούνται με αυτές τις υπηρεσίες θα επιστρέψουν ένα σφάλμα. Το GlobalPost Plus και το GlobalPost Plus (συμπεριλαμβάνονται και οι φόροι) παραμένουν διαθέσιμα για τη Γερμανία.

    Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

    Endicia Label Server Technical Issue

    Έναρξη 19 Ιουνίου 2026 στις 3:30 μ.μ. UTC · 3h 30m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Endicia API (Endicia Label Server)
    1. 19 Ιουνίου 2026 στις 3:30 μ.μ. UTCinvestigating

      We are currently aware of an issue impacting Endicia Label Server. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 19 Ιουνίου 2026 στις 3:32 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 Ιουνίου 2026 στις 7:01 μ.μ. UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    Έναρξη 20 Απριλίου 2026 στις 6:47 μ.μ. UTC · 10m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Endicia Online (Printing postage using a Web Browser)
    1. 20 Απριλίου 2026 στις 6:47 μ.μ. UTCinvestigating

      Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 20 Απριλίου 2026 στις 6:57 μ.μ. UTCresolved

      Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.

    Middle East Service Disruptions

    Έναρξη 5 Μαρτίου 2026 στις 5:11 μ.μ. UTC · 110d 22h

    Pending
    1. 5 Μαρτίου 2026 στις 5:11 μ.μ. UTCmonitoring

      Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so.  Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.

    Password Reset Issues

    Έναρξη 11 Φεβρουαρίου 2026 στις 10:03 μ.μ. UTC · 14m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Endicia Online (Printing postage using a Web Browser)
    1. 11 Φεβρουαρίου 2026 στις 10:03 μ.μ. UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 11 Φεβρουαρίου 2026 στις 10:17 μ.μ. UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Έναρξη 7 Ιανουαρίου 2026 στις 12:51 π.μ. UTC · 27m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 7 Ιανουαρίου 2026 στις 12:51 π.μ. UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 7 Ιανουαρίου 2026 στις 1:18 π.μ. UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Customers are currently unable to add new payment methods.

    Έναρξη 6 Νοεμβρίου 2025 στις 5:35 μ.μ. UTC · 37m

    Pending
    1. 6 Νοεμβρίου 2025 στις 5:35 μ.μ. UTCinvestigating

      We are aware of an issue impacting the ability to add a new payment method to your Endicia account. Our engineers are currently investigating and an update will be provided as soon as one is available.

    2. 6 Νοεμβρίου 2025 στις 6:12 μ.μ. UTCresolved

      This incident has been resolved.

    Endicia/AWS Service Disruption

    Έναρξη 20 Οκτωβρίου 2025 στις 5:47 μ.μ. UTC · 7h 34m

    Pending
    Επηρεαζόμενα στοιχεία
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia API (Endicia Label Server)
    1. 20 Οκτωβρίου 2025 στις 5:47 μ.μ. UTCmonitoring

      Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

    2. 21 Οκτωβρίου 2025 στις 1:03 π.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 21 Οκτωβρίου 2025 στις 1:21 π.μ. UTCresolved

      The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.

    Transaction Print History Delays

    Έναρξη 10 Οκτωβρίου 2025 στις 5:32 μ.μ. UTC · 38m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 10 Οκτωβρίου 2025 στις 5:32 μ.μ. UTCinvestigating

      Endicia Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.

    2. 10 Οκτωβρίου 2025 στις 5:36 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 Οκτωβρίου 2025 στις 6:11 μ.μ. UTCresolved

      The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Issues Printing Postage

    Έναρξη 8 Οκτωβρίου 2025 στις 3:12 μ.μ. UTC · 1d 1h

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Endicia Online (Printing postage using a Web Browser)
    1. 8 Οκτωβρίου 2025 στις 3:12 μ.μ. UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 8 Οκτωβρίου 2025 στις 7:58 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 Οκτωβρίου 2025 στις 4:48 μ.μ. UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Έναρξη 8 Οκτωβρίου 2025 στις 1:12 π.μ. UTC · 13h 55m

    Pending
    Επηρεαζόμενα στοιχεία
    Endicia Online (Printing postage using a Web Browser)
    1. 8 Οκτωβρίου 2025 στις 1:12 π.μ. UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 8 Οκτωβρίου 2025 στις 2:08 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 Οκτωβρίου 2025 στις 3:07 μ.μ. UTCresolved

      This incident has been resolved.

    Login Issues

    Έναρξη 29 Σεπτεμβρίου 2025 στις 5:18 μ.μ. UTC · 2h 15m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 29 Σεπτεμβρίου 2025 στις 5:18 μ.μ. UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 29 Σεπτεμβρίου 2025 στις 7:32 μ.μ. UTCresolved

      This incident has been resolved.

    Login Issues

    Έναρξη 23 Σεπτεμβρίου 2025 στις 6:16 μ.μ. UTC · 21h 25m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 23 Σεπτεμβρίου 2025 στις 6:16 μ.μ. UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 24 Σεπτεμβρίου 2025 στις 12:44 π.μ. UTCinvestigating

      Endicia Engineers have resolved the login issues with the web and downloadable clients, however, the history page will be temporarily unavailable for a brief period. We are working to quickly restore this functionality and will provide an update when it's available.  We apologize for the inconvenience.

    3. 24 Σεπτεμβρίου 2025 στις 3:41 μ.μ. UTCresolved

      This incident has been resolved.

    Login Issues

    Έναρξη 27 Αυγούστου 2025 στις 6:57 μ.μ. UTC · 6h 7m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Endicia Online (Printing postage using a Web Browser)
    1. 27 Αυγούστου 2025 στις 6:57 μ.μ. UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 28 Αυγούστου 2025 στις 1:03 π.μ. UTCresolved

      Endicia Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    UPS Rates

    Έναρξη 14 Αυγούστου 2025 στις 3:24 μ.μ. UTC · 1h 32m

    Pending
    1. 14 Αυγούστου 2025 στις 3:24 μ.μ. UTCmonitoring

      Endicia is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

    2. 14 Αυγούστου 2025 στις 4:56 μ.μ. UTCresolved

      This incident has been resolved.

    Login Issues

    Έναρξη 12 Αυγούστου 2025 στις 3:16 μ.μ. UTC · 1h 14m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)
    1. 12 Αυγούστου 2025 στις 3:16 μ.μ. UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 12 Αυγούστου 2025 στις 4:30 μ.μ. UTCresolved

      This incident has been resolved.

    Login Issues

    Έναρξη 29 Ιουλίου 2025 στις 7:21 μ.μ. UTC · 5m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Endicia Online (Printing postage using a Web Browser)
    1. 29 Ιουλίου 2025 στις 7:21 μ.μ. UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 29 Ιουλίου 2025 στις 7:26 μ.μ. UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    Έναρξη 7 Ιουλίου 2025 στις 1:48 μ.μ. UTC · 3h 24m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)Endicia API (Endicia Label Server)
    1. 7 Ιουλίου 2025 στις 1:48 μ.μ. UTCinvestigating

      Endicia is currently experiencing a technical issue that impacts the creation of Scan Forms. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 7 Ιουλίου 2025 στις 1:59 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 Ιουλίου 2025 στις 5:12 μ.μ. UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Έναρξη 18 Ιουνίου 2025 στις 8:08 μ.μ. UTC · 4h 46m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Endicia Online (Printing postage using a Web Browser)
    1. 18 Ιουνίου 2025 στις 8:08 μ.μ. UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 19 Ιουνίου 2025 στις 12:54 π.μ. UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    DHL Express Canada Updates

    Έναρξη 9 Ιουνίου 2025 στις 10:47 μ.μ. UTC · 76d 23h

    Pending
    1. 9 Ιουνίου 2025 στις 10:47 μ.μ. UTCmonitoring

      Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

    2. 25 Αυγούστου 2025 στις 9:50 μ.μ. UTCresolved

      This incident has been resolved.