Ιστορικό διακοπών του Exosite

1. 3 Αυγούστου 2026 στις 7:07 μ.μ. UTCinvestigating

   Αυτή τη στιγμή ερευνούμε αυτό το ζήτημα.

2. 3 Αυγούστου 2026 στις 7:36 μ.μ. UTCmonitoring

   Εφαρμόστηκε μια ρύθμιση και παρακολουθούμε τα αποτελέσματα.

3. 3 Αυγούστου 2026 στις 7:55 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 23 Ιουλίου 2026 στις 10:04 μ.μ. UTCinvestigating

   Αυτή τη στιγμή ερευνούμε αυτό το ζήτημα.

2. 23 Ιουλίου 2026 στις 10:46 μ.μ. UTCmonitoring

   Εφαρμόστηκε μια ρύθμιση και παρακολουθούμε τα αποτελέσματα.

3. 23 Ιουλίου 2026 στις 11:53 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 22 Ιουλίου 2026 στις 4:54 μ.μ. UTCinvestigating

   Ερευνούμε ενεργά ένα θέμα με τον Μουράνο

2. 22 Ιουλίου 2026 στις 5:02 μ.μ. UTCmonitoring

   Αποκαταστήσαμε τις υπηρεσίες της πλατφόρμας και συνεχίζουμε να παρακολουθούμε.

3. 22 Ιουλίου 2026 στις 5:32 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 14 Μαΐου 2026 στις 11:00 μ.μ. UTCinvestigating

   We are currently investigating an issue with the Murano User service impacting service requests.

2. 14 Μαΐου 2026 στις 11:14 μ.μ. UTCmonitoring

   The issue has been mitigated and is being monitored.

3. 15 Μαΐου 2026 στις 12:24 π.μ. UTCresolved

   This incident has been resolved.

1. 2 Απριλίου 2026 στις 3:34 μ.μ. UTCinvestigating

   We are investigating an issue affecting One Platform availability

2. 2 Απριλίου 2026 στις 5:40 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 Απριλίου 2026 στις 6:02 μ.μ. UTCresolved

   This incident has been resolved.

1. 10 Δεκεμβρίου 2025 στις 8:58 μ.μ. UTCinvestigating

   We are currently investigating an issue with the Exosense data pipeline.

2. 10 Δεκεμβρίου 2025 στις 9:15 μ.μ. UTCmonitoring

   We've taken action to resolve the issue and will continue to monitor.

3. 10 Δεκεμβρίου 2025 στις 9:25 μ.μ. UTCresolved

   This issue has been resolved.

1. 8 Ιουνίου 2025 στις 7:15 μ.μ. UTCidentified

   We've identified an issue with our upstream billing provider that is currently impacting availability of Account & Billing Management. Device connectivity and IoT application processing are not impacted.

2. 8 Ιουνίου 2025 στις 11:12 μ.μ. UTCmonitoring

   We are seeing improved availability from our systems to our upstream provider at this time.

3. 8 Ιουνίου 2025 στις 11:52 μ.μ. UTCresolved

   This incident has been resolved.

1. 7 Ιουνίου 2025 στις 9:31 μ.μ. UTCidentified

   We've identified an issue with our upstream billing provider that is currently impacting availability of Account & Billing Management. Device connectivity and IoT application processing are not impacted.

2. 7 Ιουνίου 2025 στις 10:06 μ.μ. UTCmonitoring

   Our upstream provider has identified a networking issue and has begun to mitigate. We are seeing improved availability to our systems at this time.

3. 7 Ιουνίου 2025 στις 10:24 μ.μ. UTCresolved

   This incident has been resolved.

1. 18 Νοεμβρίου 2024 στις 9:59 μ.μ. UTCidentified

   We've identified an issue with our upstream billing provider that is resulting in longer load times and billing information being temporarily unavailable.

2. 18 Νοεμβρίου 2024 στις 10:37 μ.μ. UTCresolved

   This incident has been resolved.

1. 12 Νοεμβρίου 2024 στις 5:03 μ.μ. UTCidentified

   We have identified an issue with our upstream billing provider resulting in billing information being temporarily unavailable.

2. 12 Νοεμβρίου 2024 στις 5:17 μ.μ. UTCmonitoring

   Upstream has addressed the issue. Billing information continues to load successfully at this time.

3. 12 Νοεμβρίου 2024 στις 5:59 μ.μ. UTCresolved

   This incident has been resolved.

1. 17 Ιουνίου 2024 στις 6:48 π.μ. UTCinvestigating

   We are investigating issues with device connections to Murano.

2. 17 Ιουνίου 2024 στις 8:46 π.μ. UTCidentified

   We have isolated an issue to an upstream provider maintenance activity. We are working with them to resolve this issue.

3. 17 Ιουνίου 2024 στις 11:24 π.μ. UTCmonitoring

   We have mitigated the upstream providers maintenance activity. There will be a sustained period of latency as device behavior stabilizes.

4. 17 Ιουνίου 2024 στις 1:16 μ.μ. UTCresolved

   Device latency has normalized.

1. 15 Μαΐου 2024 στις 4:44 μ.μ. UTCinvestigating

   We are working on an issue affecting delayed UI instances of ExoSense.

2. 15 Μαΐου 2024 στις 5:01 μ.μ. UTCmonitoring

   A fix has been implemented to resolve this issue. We are continuing to monitor.

3. 15 Μαΐου 2024 στις 5:08 μ.μ. UTCresolved

   This incident has been resolved.

1. 7 Νοεμβρίου 2023 στις 10:02 μ.μ. UTCinvestigating

   We are currently investigating an issue where the ExoSense device simulator UI is not loading the list of simulated devices.

2. 7 Νοεμβρίου 2023 στις 11:36 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 Νοεμβρίου 2023 στις 11:43 μ.μ. UTCresolved

   This incident has been resolved.

1. 1 Αυγούστου 2023 στις 9:55 μ.μ. UTCidentified

   We are actively working on an issue that is degrading performance of loading historical data. This impacts loading historical data in ExoSense in some cases.

2. 2 Αυγούστου 2023 στις 1:26 π.μ. UTCresolved

   Mitigation work was completed.

1. 24 Μαρτίου 2023 στις 1:19 μ.μ. UTCinvestigating

   We are actively working on an issue that is impacting performance of Murano and Exosense

2. 24 Μαρτίου 2023 στις 1:40 μ.μ. UTCidentified

   The issue has been identified and we are working on a fix.

3. 24 Μαρτίου 2023 στις 2:18 μ.μ. UTCidentified

   We have been working to restore full operations and performance. The incident is the result of a security related change by an infrastructure provider with no early warning or notification.

4. 24 Μαρτίου 2023 στις 2:32 μ.μ. UTCmonitoring

   We have restored system operations and will continue to monitor.

5. 24 Μαρτίου 2023 στις 3:13 μ.μ. UTCresolved

   This incident has been resolved.

1. 14 Μαρτίου 2023 στις 7:28 μ.μ. UTCidentified

   We have identified an issue affecting a portion of requests to the One Platform. We have mitigated the issue and are continuing to fully resolve.

2. 14 Μαρτίου 2023 στις 7:43 μ.μ. UTCresolved

   Between 19:02 - 19:30 a minority of requests to the One Platform experienced intermittent availability. This has been resolved.

1. 31 Δεκεμβρίου 2022 στις 4:03 μ.μ. UTCresolved

   We have identified and resolved an issue affecting a minority of requests over a period of 30 minutes.

1. 15 Νοεμβρίου 2022 στις 5:23 μ.μ. UTCidentified

   We have investigated and identified an issue affecting some customers ability to view their billing and usage information within their Exosite account. A resolution is in progress.

2. 15 Νοεμβρίου 2022 στις 8:34 μ.μ. UTCidentified

   We have addressed the issue and are deploying the fix.

3. 15 Νοεμβρίου 2022 στις 8:54 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 15 Νοεμβρίου 2022 στις 9:03 μ.μ. UTCresolved

   This incident has been resolved.

1. 1 Σεπτεμβρίου 2022 στις 10:50 μ.μ. UTCinvestigating

   We are currently investigating availability of Portals domains. Murano is not affected.

2. 2 Σεπτεμβρίου 2022 στις 1:24 π.μ. UTCinvestigating

   We are continuing to investigate an issue impacting Portals availability. One Platform, Murano, and ExoSense are not affected.

3. 2 Σεπτεμβρίου 2022 στις 2:35 π.μ. UTCidentified

   We have mitigated the issue for most customers. We will continue to monitor and provide updates.

4. 2 Σεπτεμβρίου 2022 στις 3:16 π.μ. UTCmonitoring

   All customer domains are now operational. We will continue to closely monitor the status.

5. 2 Σεπτεμβρίου 2022 στις 3:47 π.μ. UTCresolved

   This incident has been resolved.

1. 16 Ιουνίου 2022 στις 5:13 μ.μ. UTCinvestigating

   We are experiencing an issue with our default Murano email service provider. This applies to ExoSense instances and Murano solutions using the email service with default settings, emails are not being successfully sent. ExoSense instances and other Murano solutions that have configured their own SMTP server will continue to work normally and are not affected.

2. 16 Ιουνίου 2022 στις 7:29 μ.μ. UTCidentified

   We've identified the conflict and are working to reestablish email notifications sent from Murano solutions / ExoSense instances using Exosite's default email service.

3. 16 Ιουνίου 2022 στις 8:00 μ.μ. UTCmonitoring

   We have partially restored email service although emails may be delayed for a time period.

4. 16 Ιουνίου 2022 στις 8:31 μ.μ. UTCresolved

   Murano and ExoSense email service has been restored