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    Ιστορικό διακοπών του Fieldd

    21 Fieldd incidents · Μάρτιος 2021 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    Σφάλμα επικύρωσης Cloudflare

    Έναρξη 5 Οκτωβρίου 2026 στις 1:01 μ.μ. UTC · 45m

    Pending
    Επηρεαζόμενα στοιχεία
    fieldd Online Bookings
    1. 5 Οκτωβρίου 2026 στις 1:01 μ.μ. UTCinvestigating

      Μια γνωστή διακοπή βιώνεται με Cloudflare η οποία έχει αντίκτυπο σε σελίδες Online Booking.

    2. 5 Οκτωβρίου 2026 στις 1:30 μ.μ. UTCmonitoring

      Εφαρμόστηκε μια ρύθμιση και παρακολουθούμε τα αποτελέσματα.

    3. 5 Οκτωβρίου 2026 στις 1:30 μ.μ. UTCmonitoring

      Συνεχίζουμε να παρακολουθούμε για τυχόν περαιτέρω ζητήματα.

    4. 5 Οκτωβρίου 2026 στις 1:46 μ.μ. UTCresolved

      Το περιστατικό λύθηκε.

    Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

    Cloudflare Connectivity Issue

    Έναρξη 12 Αυγούστου 2026 στις 11:15 π.μ. UTC · 1h 14m

    Pending
    Επηρεαζόμενα στοιχεία
    fieldd Online Bookings
    1. 12 Αυγούστου 2026 στις 12:20 μ.μ. UTCidentified

      Overnight, Cloudflare developed a connectivity issue with our online booking servers. Some regions are affected. We are investigating now and will share an update soon.

    2. 12 Αυγούστου 2026 στις 12:21 μ.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    3. 12 Αυγούστου 2026 στις 12:29 μ.μ. UTCresolved

      This incident has been resolved.

    Partial Outage

    Έναρξη 17 Μαρτίου 2026 στις 10:31 μ.μ. UTC · 1h 36m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    fieldd API
    1. 17 Μαρτίου 2026 στις 10:31 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18 Μαρτίου 2026 στις 12:03 π.μ. UTCidentified

      Thank you for your continued patience whilst we look into this issue.

    3. 18 Μαρτίου 2026 στις 12:07 π.μ. UTCresolved

      This incident has been resolved.

    Cloudflare & Google Outage

    Έναρξη 12 Ιουνίου 2025 στις 6:49 μ.μ. UTC · 1h 29m

    Pending
    1. 12 Ιουνίου 2025 στις 6:49 μ.μ. UTCmonitoring

      Cloudflare and Google is experiencing outages https://www.cloudflarestatus.com/

    2. 12 Ιουνίου 2025 στις 8:17 μ.μ. UTCresolved

      Cloudflare and Google is experiencing outages https://www.cloudflarestatus.com/ They have appeared to have restored services.

    We are currently investigating an unexpected outage

    Έναρξη 18 Απριλίου 2025 στις 9:39 μ.μ. UTC · 21m

    Pending
    Επηρεαζόμενα στοιχεία
    fieldd Online CRMfieldd Online Bookings
    1. 18 Απριλίου 2025 στις 9:39 μ.μ. UTCinvestigating

      We are currently investigating an unexpected outage. Our team is working hard to identify the issue & rectify it as soon as possible.

    2. 18 Απριλίου 2025 στις 10:00 μ.μ. UTCresolved

      This incident has been resolved.

    Server Outage

    Έναρξη 13 Μαρτίου 2025 στις 8:40 μ.μ. UTC · 2h 15m

    Pending
    Επηρεαζόμενα στοιχεία
    Service Appfieldd Online CRMfieldd Online Bookings
    1. 13 Μαρτίου 2025 στις 8:40 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 13 Μαρτίου 2025 στις 8:59 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 Μαρτίου 2025 στις 8:59 μ.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 13 Μαρτίου 2025 στις 10:55 μ.μ. UTCresolved

      This incident has been resolved.

    CRM Disruption

    Έναρξη 16 Αυγούστου 2024 στις 2:20 μ.μ. UTC · 4m

    Pending
    Επηρεαζόμενα στοιχεία
    fieldd Online CRM
    1. 16 Αυγούστου 2024 στις 2:20 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 16 Αυγούστου 2024 στις 2:24 μ.μ. UTCresolved

      This incident has been resolved.

    Server Outage

    Έναρξη 5 Μαΐου 2024 στις 2:00 μ.μ. UTC · 0m

    Pending
    1. 10 Μαΐου 2024 στις 3:12 μ.μ. UTCresolved

      Our team has implemented a fix to restore functionality, and everything is operating normally. We apologize for any disruption this may have caused and appreciate your patience.

    Online Scheduling TimeSlots Incident

    Έναρξη 3 Απριλίου 2024 στις 11:00 μ.μ. UTC · 0m

    Pending
    1. 4 Απριλίου 2024 στις 3:48 μ.μ. UTCresolved

      This incident has been resolved, some users may have experienced issues with incorrect times being offered online to clients.

    AWS Server Issue

    Έναρξη 26 Οκτωβρίου 2023 στις 2:59 π.μ. UTC · 1h 4m

    Pending
    Επηρεαζόμενα στοιχεία
    fieldd APIService Appfieldd Online CRMCustomer App-Branded
    1. 26 Οκτωβρίου 2023 στις 2:59 π.μ. UTCinvestigating

      We are currently investigating this issue to resolve it as soon as possible.

    2. 26 Οκτωβρίου 2023 στις 3:28 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 Οκτωβρίου 2023 στις 4:03 π.μ. UTCresolved

      This incident has been resolved.

    Twilio SMS

    Έναρξη 25 Σεπτεμβρίου 2023 στις 2:23 π.μ. UTC · 11h 0m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Twilio SMS
    1. 25 Σεπτεμβρίου 2023 στις 2:23 π.μ. UTCidentified

      There is a known incident with Twilio SMS delivery. Customers may experience delivery issues for transactional SMS messages.

    2. 25 Σεπτεμβρίου 2023 στις 5:53 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 Σεπτεμβρίου 2023 στις 1:23 μ.μ. UTCresolved

      This incident has been resolved.

    Temporary outage

    Έναρξη 12 Ιουνίου 2023 στις 10:17 μ.μ. UTC · 2h 41m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Service Appfieldd Online CRMCustomer App-Brandedfieldd Online Invoicesfieldd Online BookingsService App-Branded
    1. 12 Ιουνίου 2023 στις 10:17 μ.μ. UTCidentified

      We have identified an outage with our server and doing our best to resolve the issue as quickly as possible. We appreciate your patience

    2. 13 Ιουνίου 2023 στις 12:58 π.μ. UTCresolved

      This incident has been resolved.

    Amazon Web Server Issue

    Έναρξη 5 Μαρτίου 2023 στις 8:39 μ.μ. UTC · 6h 47m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    fieldd Online CRMfieldd Online Bookings
    1. 5 Μαρτίου 2023 στις 8:39 μ.μ. UTCinvestigating

      Unfortunately, we have experienced yet another instance of Amazon disrupting fieldd’s system without prior notice. As a result of this continued unreliability, our team is now urgently working on moving our servers away from Amazon to ensure a more stable and dependable service for our valued clients like yourself. We apologize for any inconvenience caused by Amazon’s disruptive behavior.

    2. 5 Μαρτίου 2023 στις 9:05 μ.μ. UTCidentified

      The issue has been identified, and we are actively implementing a fix

    3. 5 Μαρτίου 2023 στις 10:01 μ.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    4. 5 Μαρτίου 2023 στις 10:45 μ.μ. UTCidentified

      The team have opted for a permanent fix rather than a temporary one. This fix will increase long term performance and reliability. We anticipate things will be back to normal in a few hours. Thank you for your continued patience.

    5. 6 Μαρτίου 2023 στις 1:18 π.μ. UTCidentified

      We are finalizing the fix for this issue. Thank you for your patience.

    6. 6 Μαρτίου 2023 στις 2:51 π.μ. UTCidentified

      We are within 30 mins of a permanent fix. Unfortunately, we are at the mercy of large third party services such as Amazon and Google. When these companies have internal issues, that trickle down to us, without notice. Fieldd’s product itself is unaffected. The entire team have worked tirelessly on a Sunday to permanently solve this. We thank you for your patience.

    7. 6 Μαρτίου 2023 στις 3:21 π.μ. UTCmonitoring

      Everything is back to normal. We are monitoring the new fix.

    8. 6 Μαρτίου 2023 στις 3:27 π.μ. UTCresolved

      This incident has been resolved.

    An unexpected outage

    Έναρξη 27 Φεβρουαρίου 2023 στις 9:11 μ.μ. UTC · 4h 27m

    Pending
    Επηρεαζόμενα στοιχεία
    fieldd Online CRMfieldd Online Bookings
    1. 27 Φεβρουαρίου 2023 στις 9:11 μ.μ. UTCidentified

      Our team is actively working on resolving the issue as soon as possible, and we will keep you updated on the progress. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal system operations

    2. 27 Φεβρουαρίου 2023 στις 11:40 μ.μ. UTCidentified

      We have identified the cause of the error and are working as fast as we can to resolve the matter. Thank you for your continued patience. We understand the impact this has on your business.

    3. 28 Φεβρουαρίου 2023 στις 12:23 π.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    4. 28 Φεβρουαρίου 2023 στις 1:35 π.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 28 Φεβρουαρίου 2023 στις 1:38 π.μ. UTCmonitoring

      Fieldd experienced a disruption due to a server outage with Amazon AWS. Our team worked tirelessly to identify and resolve the issue. We are happy to report that AWS has now resolved the issue, and our system is now operating normally. We apologize for any inconvenience caused and appreciate your patience during this time.

    6. 28 Φεβρουαρίου 2023 στις 1:38 π.μ. UTCresolved

      This incident has been resolved.

    Twilio SMS - Australia

    Έναρξη 3 Σεπτεμβρίου 2022 στις 2:46 π.μ. UTC · 37m

    Pending
    Επηρεαζόμενα στοιχεία
    Twilio SMS
    1. 3 Σεπτεμβρίου 2022 στις 2:46 π.μ. UTCinvestigating

      We are investigating an issue with SMS messages in Australia

    2. 3 Σεπτεμβρίου 2022 στις 2:51 π.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 Σεπτεμβρίου 2022 στις 3:23 π.μ. UTCresolved

      This incident for Australian users has been resolved.

    Square Outage

    Έναρξη 10 Φεβρουαρίου 2022 στις 6:29 μ.μ. UTC · 13m

    OutageΣοβαρό περιστατικό
    1. 10 Φεβρουαρίου 2022 στις 6:29 μ.μ. UTCinvestigating

      Square is currently down, users using Square for payments may temporarily experience issues. Please contact Square for more information.

    2. 10 Φεβρουαρίου 2022 στις 6:32 μ.μ. UTCmonitoring

      We are monitoring Square for updates

    3. 10 Φεβρουαρίου 2022 στις 6:32 μ.μ. UTCidentified

      Waiting for Square for more information on the matter

    4. 10 Φεβρουαρίου 2022 στις 6:42 μ.μ. UTCresolved

      Square seems to be back operational. Please contact Square if issues persist with POS payments.

    Server Update

    Έναρξη 30 Ιουνίου 2021 στις 4:10 μ.μ. UTC · 4h 24m

    Pending
    Επηρεαζόμενα στοιχεία
    fieldd Online Bookings
    1. 30 Ιουνίου 2021 στις 4:10 μ.μ. UTCmonitoring

      Degraded performance to some Online Booking Portal Extras for some regions whilst this server is being upgraded. We apologise for any inconvenience & are ensuring minimal disruption. More updates to come shortly.

    2. 30 Ιουνίου 2021 στις 8:32 μ.μ. UTCmonitoring

      The issue has been resolved and Online Portal is now fully operational. We thank you for your patience.

    3. 30 Ιουνίου 2021 στις 8:33 μ.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 30 Ιουνίου 2021 στις 8:34 μ.μ. UTCresolved

      This incident has been resolved.

    Brief Maintenance Update

    Έναρξη 29 Ιουνίου 2021 στις 11:24 μ.μ. UTC · 5m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    fieldd APIService Appfieldd Online CRM
    1. 29 Ιουνίου 2021 στις 11:24 μ.μ. UTCinvestigating

      We are launching a performance update & will be back live in the next few minutes

    2. 29 Ιουνίου 2021 στις 11:25 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 Ιουνίου 2021 στις 11:29 μ.μ. UTCresolved

      This incident has been resolved.

    Stripe Payment Issue

    Έναρξη 21 Μαΐου 2021 στις 6:37 μ.μ. UTC · 5h 33m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Stripe APIService Appfieldd Online Bookings
    1. 21 Μαΐου 2021 στις 6:37 μ.μ. UTCinvestigating

      We are currently investigating an issue that affects companies who use Stripe as their payment gateway. The ability to take payments and store cards is currently under investigation

    2. 21 Μαΐου 2021 στις 7:35 μ.μ. UTCidentified

      We have found the error and currently resolving the matter. Pre-payments are now fully functional, and the Online Portal is fully operational. Further updates to come shortly

    3. 22 Μαΐου 2021 στις 12:10 π.μ. UTCresolved

      Service App Stripe issue has been resolved, please look out for Service App update 3.0.8.

    Booking Iframe Incident

    Έναρξη 19 Μαΐου 2021 στις 5:00 π.μ. UTC · 0m

    Pending
    1. 19 Μαΐου 2021 στις 9:46 μ.μ. UTCresolved

      Booking iframe latency issue was displaying a 404 not found to some of our users