Mixed Content Errors with picker.js and filestack.js versions 3.x.x reported by customers in the region of India
Έναρξη 6 Μαΐου 2026 στις 3:28 μ.μ. UTC · 1h 12m
OutageΣοβαρό περιστατικό
Επηρεαζόμενα στοιχεία
Filestack Client/Picker
investigating
We are currently investigating this issue.
investigating
We continue to research this issue. As a temporary solution, we recommend using the 4.x.x picker versions.
resolved
This incident has been resolved.
Issue affecting Filestack Antivirus service
Έναρξη 23 Οκτωβρίου 2025 στις 7:23 μ.μ. UTC · 1h 13m
IssuesΜικρό περιστατικό
Επηρεαζόμενα στοιχεία
Uploads
investigating
We have identified an issue affecting the Filestack Antivirus service. Users may experience intermittent errors and increased response times when processing workflow requests for virus detection. Our engineering team is actively working to resolve the issue and restore normal performance. Updates will be provided as more information becomes available
resolved
The issue with the degradation of the Virus scan has been resolved. All queued items have been processed, and the service performance is now back to normal.
Webhook performance is degraded
Έναρξη 1 Οκτωβρίου 2025 στις 2:31 μ.μ. UTC · 1h 5m
Pending
Επηρεαζόμενα στοιχεία
Uploads
investigating
We are currently investigating this issue.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Webhook Outage
Έναρξη 13 Σεπτεμβρίου 2025 στις 7:17 μ.μ. UTC · 1d 1h
OutageΚρίσιμο περιστατικό
Επηρεαζόμενα στοιχεία
Uploads
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Resize options in Filestack Conversions may experience issues.
Έναρξη 19 Αυγούστου 2025 στις 10:35 μ.μ. UTC · 13h 57m
IssuesΜικρό περιστατικό
Επηρεαζόμενα στοιχεία
Conversions
identified
The issue has been identified and a fix is being implemented.
resolved
This incident has been resolved.
Dev Portal Digital Asset Manager may cause high CPU utilization
Έναρξη 19 Ιουλίου 2025 στις 12:13 π.μ. UTC · 1d 3h
IssuesΜικρό περιστατικό
Επηρεαζόμενα στοιχεία
Developer Portal
identified
Some may experience high CPU utilization when using the Digital Asset Manager in the Filestack Dev Portal. The issue has been identified and our teams are working to release a fix as soon as possible.
resolved
This incident has been resolved.
Degraded performance and intermittent issues with uploads
Έναρξη 5 Ιουλίου 2025 στις 10:42 μ.μ. UTC · 1d 8h
IssuesΜικρό περιστατικό
Επηρεαζόμενα στοιχεία
Filestack Client/PickerUploads
investigating
We are currently investigating this issue.
resolved
This incident has been resolved.
PDF Info returns a 503 error with the message: "Cannot connect to the PDF provider."
Έναρξη 9 Ιουνίου 2025 στις 3:06 μ.μ. UTC · 50m
IssuesΜικρό περιστατικό
Επηρεαζόμενα στοιχεία
Conversions
identified
The issue has been identified and a fix is being implemented.
resolved
This incident has been resolved.
Filestack Converse service partial degradation
Έναρξη 8 Απριλίου 2025 στις 2:30 μ.μ. UTC · 0m
IssuesΜικρό περιστατικό
resolved
Filestack experienced a partial degradation with the conversion service for less than 2 hours. The issue has been resolved. We apologize for the inconvenience.
SSL Related Errors on cdn.filestackcontent.com
Έναρξη 2 Δεκεμβρίου 2024 στις 6:14 μ.μ. UTC · 3d 3h
Pending
Επηρεαζόμενα στοιχεία
Uploads
investigating
Some customers have reported SSL related errors on cdn.filestackcontent.com. At this time, the issue appears to be regional. We are urgently investigating and will follow up as soon as more information is available.
investigating
We are continuing to investigate this issue.
identified
The issue has been identified and our teams are working urgently to correct it. CDN service continues to be degraded for some customers. As a temporary workaround, you may use cdn.filepicker.io instead of cdn.filestackcontent.com. We apologize for the inconvenience.
identified
We are continuing to work on a resolution for this issue. We apologize for the inconvenience.
identified
A limited number of customers have been impacted by a misclassification of the Filestack domain by a phishing information provider. Filestack has not in fact been impacted by any phishing scheme and this misclassification is in error. We are actively working to remove Filestack from this list. Until that is done, certain services may be impacted for certain customers. Although our efforts to correct the issue will eventually propagate out, you may achieve a faster solution by contacting your ISP or security application provider to request that https://cdn.filestackcontent.com be unblocked.
As soon as we confirm that the Filestack domain has been removed from the reporting services' list, we will inform you. Thank you for your patience. We apologize for the inconvenience.
resolved
We are in contact with the few customers who are still experiencing this issue and working with them directly on a resolution. At this time, over 99.9% of customers are NOT affected. As always, we are committed to our customer’s success with Filestack. Please don't hesitate to reach out to Filestack Technical Support if we can help in any way.
Webhook Responses Delayed or Missing
Έναρξη 8 Νοεμβρίου 2024 στις 10:00 μ.μ. UTC · 0m
OutageΣοβαρό περιστατικό
resolved
We are aware of an issue with Filestack Webhooks. Our Development Team is making every effort to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience.
Internal Server Error with Status code 500 is affecting file uploads performed by workflows
Έναρξη 3 Απριλίου 2024 στις 9:26 μ.μ. UTC · 15h 27m
Pending
Επηρεαζόμενα στοιχεία
Uploads
investigating
Investigation: The Filestack team is investigating a 500 internal server error pertaining to file uploads with Filestack workflows.
resolved
The issue has been resolved. Thank you for your patience.
Filestack Dev Portal Dashboard Storage metric is temporarily unavailable
Έναρξη 14 Νοεμβρίου 2023 στις 10:42 μ.μ. UTC · 1d 17h
Pending
Επηρεαζόμενα στοιχεία
Developer Portal
investigating
Filestack is aware that customers may find that Storage is blank when reviewing the Dev Portal Dashboard. This is in error, all assets are in storage and no action is required. The Filestack team is actively investigating the cause and will implement a fix as soon as possible. We will post an update as soon as possible.
monitoring
A fix has been implemented and we are monitoring results.
resolved
This incident has been resolved.
500 Server Errors & General Filestack Access Issues
Έναρξη 30 Αυγούστου 2023 στις 1:48 π.μ. UTC · 42m
OutageΣοβαρό περιστατικό
Επηρεαζόμενα στοιχεία
Developer PortalSupportUploadsAPIConversions
investigating
We are aware of issues impacting customers with 500 errors and general Filestack access and are actively working on a solution.
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and we are monitoring the results.
monitoring
We are continuing to monitor for any further issues.
resolved
This incident has been resolved.
Uploads from Instagram are temporarily experiencing problems.
Έναρξη 5 Ιουλίου 2023 στις 3:32 μ.μ. UTC · 20d 22h
IssuesΜικρό περιστατικό
Επηρεαζόμενα στοιχεία
Uploads
identified
This issue has been identified and a fix is in process. We will update with an ETA as soon as possible. We apologize for the inconvenience.
resolved
This incident has been resolved.
Uploads from Instagram are temporarily experiencing problems.
Έναρξη 30 Ιουνίου 2023 στις 2:55 μ.μ. UTC · 3d 23h
IssuesΜικρό περιστατικό
Επηρεαζόμενα στοιχεία
Uploads
identified
We have identified the issue and anticipate resolution in less than 24 hours.
identified
We continue with efforts to implement the solution. We apologize for the inconvenience.
identified
Uploads from Facebook have been restored. We continue to implement the solution to restore Instagram uploads.
resolved
This issue has been resolved.
Facebook upload outage
Έναρξη 1 Μαρτίου 2023 στις 2:45 μ.μ. UTC · 12d 22h
IssuesΜικρό περιστατικό
Επηρεαζόμενα στοιχεία
Uploads
investigating
We are currently investigating this issue.
investigating
We are continuing to investigate this issue.
identified
The issue has been identified. Please note that this issue only affects attempts to upload from a Facebook source.
identified
We are continuing to work on a fix for this issue.
resolved
This incident has been resolved.
503 Errors
Έναρξη 20 Φεβρουαρίου 2023 στις 3:46 μ.μ. UTC · 1h 37m
IssuesΜικρό περιστατικό
Επηρεαζόμενα στοιχεία
UploadsAPIConversions
investigating
We’re experiencing an intermittent service outage with Filestack. Our team is currently working to resolve the issue. We apologize for any inconvenience. Next update in 1 hour.
monitoring
A fix has been implemented. We expect to return to normal performance within the next 30 minutes.
resolved
The service outage has been resolved. Thank you for your patience.
Workloads Service Outage
Έναρξη 31 Ιανουαρίου 2023 στις 5:45 μ.μ. UTC · 2h 38m
OutageΣοβαρό περιστατικό
Επηρεαζόμενα στοιχεία
Uploads
identified
We're experiencing a service outage with the workflows feature. Our team is currently working to resolve the issue. We apologize for any inconvenience.
resolved
The workflow service outage has been resolved. Thank you for your patience.
503 Errors
Έναρξη 20 Ιανουαρίου 2023 στις 4:37 μ.μ. UTC · 4h 43m
OutageΣοβαρό περιστατικό
Επηρεαζόμενα στοιχεία
API
investigating
We’re experiencing an intermittent service outage with Filestack. Our team is currently working to resolve the issue. We apologize for any inconvenience. Next update in 1 hour.
investigating
We are continuing to investigate this issue.
investigating
The root cause of the issue has been identified. We are now testing solutions.
investigating
We've resolved the issue, and all impacted customers should now be able to use Filestack. Thanks for bearing with us and we apologize for the disruption to your work day!