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    Ιστορικό διακοπών του Gitbook

    13 Gitbook incidents · Σεπτέμβριος 2025 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    GitBook webapp is returning 500

    Έναρξη 25 Ιουνίου 2026 στις 11:34 π.μ. UTC · Σε εξέλιξη

    OutageΚρίσιμο περιστατικό
    1. 25 Ιουνίου 2026 στις 11:34 π.μ. UTCidentified

      A faulty SQL migration caused a corrupted deployment. Our team is working on a fix.

    2. 25 Ιουνίου 2026 στις 12:29 μ.μ. UTCidentified

      A fix is being deployed, we are monitoring the change.

    Sites are failing intermittently with 500 Internal Server Error

    Έναρξη 22 Ιουνίου 2026 στις 2:58 μ.μ. UTC · 1h 17m

    OutageΣοβαρό περιστατικό
    1. 22 Ιουνίου 2026 στις 2:58 μ.μ. UTCidentified

      The issue affects some sites, resulting in Internal Server Error when visiting a site. We have identified a cause and expect to have a fix in near future. Not all sites are affected due to caching.

    2. 22 Ιουνίου 2026 στις 3:21 μ.μ. UTCmonitoring

      As part of the reorderable page actions last week we migrated `pageActions` into a new shape and removed old values. Our published content wasn't properly updated to no longer check the old values, and thus errored out because it was checking data that wasn't there (depending on what version of the customization object you were served, some sites were still using the old shape and thus functioned). We're mitigating by properly checking both data shapes for the foreseeable future, until all sites are completely using the new format.

    3. 22 Ιουνίου 2026 στις 4:14 μ.μ. UTCresolved

      The fix released has solved the issue, all systems should be operational now.

    Increased API error rate

    Έναρξη 2 Ιουνίου 2026 στις 2:40 μ.μ. UTC · 1h 29m

    OutageΣοβαρό περιστατικό
    1. 2 Ιουνίου 2026 στις 2:40 μ.μ. UTCinvestigating

      We are investigating an increased error rate in our API. This only affects the GitBook app, and public content is working as expected.

    2. 2 Ιουνίου 2026 στις 3:32 μ.μ. UTCmonitoring

      A fix has been deployed and the app and the API are responding normally. We are continuing to monitor the performance.

    3. 2 Ιουνίου 2026 στις 4:09 μ.μ. UTCresolved

      The incident has been resolved, all systems have returned to normal.

    Degraded database performance

    Έναρξη 8 Μαΐου 2026 στις 3:52 μ.μ. UTC · 2h 23m

    OutageΣοβαρό περιστατικό
    1. 8 Μαΐου 2026 στις 3:52 μ.μ. UTCinvestigating

      We are seeing a decrease in our database performance causing various actions in the app to hang. Our engineering team is investigating the root cause.

    2. 8 Μαΐου 2026 στις 4:39 μ.μ. UTCmonitoring

      A fix has been deployed, we are monitoring the performance.

    3. 8 Μαΐου 2026 στις 6:15 μ.μ. UTCresolved

      The fix has improved the performance back to their normal levels.

    500 errors on some *.gitbook.io published sites

    Έναρξη 4 Μαΐου 2026 στις 11:55 π.μ. UTC · 2h 5m

    OutageΣοβαρό περιστατικό
    1. 4 Μαΐου 2026 στις 11:55 π.μ. UTCinvestigating

      We’re currently investigating an issue affecting some published sites on `*.gitbook.io`

    2. 4 Μαΐου 2026 στις 3:00 μ.μ. UTCresolved

      We issued a fix and have monitored the results of that fix. Pages are now loading at normal rates and our logs are looking healthy.

    Git Sync executions are delayed due to third-party outage

    Έναρξη 15 Απριλίου 2026 στις 3:34 μ.μ. UTC · 13h 23m

    OutageΣοβαρό περιστατικό
    1. 15 Απριλίου 2026 στις 3:34 μ.μ. UTCidentified

      Due to an outage in Inngest, Git Sync operations are being affected and are being delayed. We are monitoring changes closely. Inngest outage:

    2. 16 Απριλίου 2026 στις 4:56 π.μ. UTCresolved

      The Inngest incident causing Git Sync delays has been resolved. Everything should be back to normal! Please note that any syncs that didn't go through during the incident won't be retried automatically, so you'll need to push again to trigger a new sync. If you're still seeing any issues, reach out and we'll take a look!

    Degraded API performance

    Έναρξη 27 Μαρτίου 2026 στις 2:43 μ.μ. UTC · 4h 4m

    OutageΣοβαρό περιστατικό
    1. 27 Μαρτίου 2026 στις 2:43 μ.μ. UTCinvestigating

      We are currently experiencing a degradation in API performance causing various endpoints to hang.

    2. 27 Μαρτίου 2026 στις 2:55 μ.μ. UTCmonitoring

      We have identified the issue and have mitigated it. We are currently monitoring the API and working on a root-cause fix.

    3. 27 Μαρτίου 2026 στις 4:48 μ.μ. UTCmonitoring

      We have issued the root-cause fix and are monitoring the results.

    4. 27 Μαρτίου 2026 στις 6:47 μ.μ. UTCresolved

      Indicators are pointing to a healthy state now after the fix. Everything should be operating well.

    Documentation sites with a custom domain returned a 404 error

    Έναρξη 6 Μαρτίου 2026 στις 2:36 μ.μ. UTC · 0m

    OutageΣοβαρό περιστατικό
    1. 6 Μαρτίου 2026 στις 4:56 μ.μ. UTCresolved

      Between 14:36 and 14:43 UTC, all GitBook documentation sites using a custom domain were returning a 404 "Not Found" error, making documentation unavailable to users. The issue was caused by a problem introduced by an upstream provider that affected our deployment. The incident was resolved by rolling back the deployment, after which all sites were confirmed to be fully operational.

    Site wide outage

    Έναρξη 26 Φεβρουαρίου 2026 στις 5:15 μ.μ. UTC · 21m

    OutageΚρίσιμο περιστατικό
    1. 26 Φεβρουαρίου 2026 στις 5:15 μ.μ. UTCidentified

      GitBook is experiencing a downtime site wide. Both the GitBook app and published documentation are affected. Our team is working to revert the situation at this time.

    2. 26 Φεβρουαρίου 2026 στις 5:19 μ.μ. UTCmonitoring

      A fix has been deployed, and we are observing the situation going back to normal.

    3. 26 Φεβρουαρίου 2026 στις 5:37 μ.μ. UTCresolved

      Both the application and published content have recovered fully after the fix was released and should be working as expected.

    App and Public content failures due to Cloudflare outage

    Έναρξη 5 Δεκεμβρίου 2025 στις 9:12 π.μ. UTC · 1h 0m

    OutageΚρίσιμο περιστατικό
    1. 5 Δεκεμβρίου 2025 στις 9:12 π.μ. UTCidentified

      We are aware of issues loading public content and the GitBook app. The issue is related to a Cloudflare outage. More information on the incident can be found [here](https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q).

    2. 5 Δεκεμβρίου 2025 στις 9:32 π.μ. UTCmonitoring

      Cloudflare has implemented a [fix for the issue](https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q). Public content and the GitBook app are back.

    3. 5 Δεκεμβρίου 2025 στις 10:12 π.μ. UTCresolved

      [Cloudflare have resolved](https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q) the incident and we have seen full recovery of public content and the app.

    Intermittent change request failures

    Έναρξη 18 Νοεμβρίου 2025 στις 12:55 μ.μ. UTC · 2h 51m

    IssuesΜικρό περιστατικό
    1. 18 Νοεμβρίου 2025 στις 12:55 μ.μ. UTCidentified

      We've identified an ongoing incident with Cloudflare, who have updated their status page [here](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). This is impacting change requests, where creating new requests or merging existing ones is working intermittently.

    2. 18 Νοεμβρίου 2025 στις 1:26 μ.μ. UTCmonitoring

      We are still monitoring the current incident. Cloudflare has identified and is resolving the issue, and has updated its status page [here](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).

    3. 18 Νοεμβρίου 2025 στις 3:46 μ.μ. UTCresolved

      Cloudflare has [confirmed](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) that the incident has now been resolved, and we are seeing that change requests are working as expected.

    Public content not loading or taking longer to load

    Έναρξη 20 Οκτωβρίου 2025 στις 9:16 π.μ. UTC · 22h 16m

    OutageΣοβαρό περιστατικό
    1. 20 Οκτωβρίου 2025 στις 9:16 π.μ. UTCidentified

      We are aware of issues in loading public content in GitBook. Our team has identified the issue, and it's related to an issue in AWS, currently affecting several upstream providers. More details on the AWS outage here: https://health.aws.amazon.com/health/status Our team is looking into mitigation options.

    2. 20 Οκτωβρίου 2025 στις 10:55 π.μ. UTCmonitoring

      We are seeing improvements in loading times and performance overall following updates on AWS' outage. We continue to monitor the performance.

    3. 21 Οκτωβρίου 2025 στις 7:31 π.μ. UTCresolved

      GitBook is back to normal and fully functional.

    All AI based features including GitBook Assistant or AI search are failing with "something went wrong"

    Έναρξη 16 Σεπτεμβρίου 2025 στις 7:07 π.μ. UTC · 1d 3h

    OutageΣοβαρό περιστατικό
    1. 16 Σεπτεμβρίου 2025 στις 7:07 π.μ. UTCinvestigating

      This means that you cannot use AI search, GitBook Assistant or any other AI based features at this moment. Our team is investigating.

    2. 16 Σεπτεμβρίου 2025 στις 12:36 μ.μ. UTCidentified

      We have issued a temporary fix, and the AI features should be working as expected. Our team is still investigating to fix the underlying issue.

    3. 17 Σεπτεμβρίου 2025 στις 10:09 π.μ. UTCresolved

      The issue was identified and fixed. All AI features are working as expected.