Ιστορικό διακοπών του Goto Apis

1. 4 Σεπτεμβρίου 2026 στις 12:31 μ.μ. UTCinvestigating

   Ερευνούμε ενεργά αναφορές ότι ορισμένοι πελάτες μπορεί να αντιμετωπίζουν προβλήματα στη λήψη μηνυμάτων ηλεκτρονικού ταχυδρομείου από το GoTo, συμπεριλαμβανομένων κυρίως 2FA επιβεβαιώσεις για την επίλυση, διάσωσης και GoToMyPC. Οι μηχανικοί μας εργάζονται για να εντοπίσουν το θέμα και θα παρέχουν νέα ενημέρωση σύντομα.

2. 4 Σεπτεμβρίου 2026 στις 12:47 μ.μ. UTCidentified

   Οι μηχανικοί μας έχουν εντοπίσει ότι το ποσοστό παράδοσης ηλεκτρονικού ταχυδρομείου βελτιώνεται και εργάζονται συνεχώς προς την κατεύθυνση της επίλυσης με τον συνεργάτη παράδοσης αλληλογραφίας μας. Θα σας ενημερώσουμε σύντομα.

3. 4 Σεπτεμβρίου 2026 στις 12:59 μ.μ. UTCmonitoring

   Ο συνεργάτης μας έχει διορθώσει το ζήτημα και βλέπουμε διαρκή σταθερότητα στις υπηρεσίες ηλεκτρονικού ταχυδρομείου. Θα συνεχίσουμε να παρακολουθούμε την κατάσταση και να παρέχουμε μια τελική ενημέρωση σύντομα.

4. 4 Σεπτεμβρίου 2026 στις 1:31 μ.μ. UTCresolved

   Επιβεβαιώσαμε ότι το ζήτημα έχει επιλυθεί και ότι όλα τα συστήματα είναι 100% λειτουργικά. Θα διεξάγουμε μια εσωτερική αναθεώρηση αυτού του θέματος και θα κάνουμε τις κατάλληλες βελτιώσεις στο σύστημά μας για να βοηθήσουμε στην πρόληψη ή την ελαχιστοποίηση της μελλοντικής επανάληψης.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 27 Αυγούστου 2026 στις 3:55 μ.μ. UTCidentified

   Οι μηχανικοί μας ερευνούν θέματα με την υπογραφή κώδικα για Διάσωση, GoToAssist v5, Pro και Central, η οποία μπορεί να οδηγήσει σε διαλείπουσες αποτυχίες κατά την έναρξη των συνεδριών. Θα σας ενημερώσουμε σύντομα.

2. 27 Αυγούστου 2026 στις 4:38 μ.μ. UTCidentified

   Οι μηχανικοί μας συνεχίζουν να ερευνούν τα θέματα υπογραφής κώδικα που αναφέρθηκαν για την Διάσωση, GoTo Assist v5, Pro, και Central. Θα σας ενημερώσουμε σύντομα.

3. 27 Αυγούστου 2026 στις 5:40 μ.μ. UTCmonitoring

   Οι μηχανικοί μας βλέπουν μια βελτίωση της κατάστασης και επιβεβαιώνουμε ότι όλες οι υπηρεσίες είναι λειτουργικές. Θα συνεχίσουμε να παρακολουθούμε την κατάσταση και να παρέχουμε μια τελική ενημέρωση σύντομα.

4. 28 Αυγούστου 2026 στις 4:24 μ.μ. UTCresolved

   Επιβεβαιώσαμε ότι το ζήτημα έχει επιλυθεί και ότι όλα τα συστήματα είναι 100% λειτουργικά. Θα διεξάγουμε μια εσωτερική αναθεώρηση αυτού του θέματος και θα κάνουμε τις κατάλληλες βελτιώσεις στο σύστημά μας για να βοηθήσουμε στην πρόληψη ή την ελαχιστοποίηση της μελλοντικής επανάληψης.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 15 Αυγούστου 2026 στις 3:02 μ.μ. UTCidentified

   Οι μηχανικοί μας γνωρίζουν ένα ζήτημα που επηρεάζει την επαναφορά κωδικού πρόσβασης και τα ηλεκτρονικά μηνύματα OTP που επηρεάζουν τους χρήστες Microsoft365 και Outlook. Έχουμε εντοπίσει το ζήτημα ως θέμα πωλητή, και έχουμε ασχοληθεί μαζί τους για να εργαστούμε προς την επίλυση. Θα σας ενημερώσουμε σύντομα.

2. 15 Αυγούστου 2026 στις 3:52 μ.μ. UTCmonitoring

   Οι μηχανικοί μας αρχίζουν να βλέπουν σημάδια ανάκαμψης μετά από ένα εσωτερικό μετριασμό, καθώς συνεχίζουν να εμπλέκονται με τον πωλητή για τελική ανάλυση. Βλέπουμε ότι οι οπισθοδρομίες είναι επιτυχείς, έτσι ώστε οι επηρεαζόμενοι χρήστες να έχουν τη δυνατότητα να λαμβάνουν κωδικό πρόσβασης και την κίνηση ταυτοποίησης. Θα συνεχίσουμε να παρακολουθούμε την κατάσταση και να παρέχουμε μια τελική ενημέρωση σύντομα.

3. 15 Αυγούστου 2026 στις 4:33 μ.μ. UTCresolved

   Επιβεβαιώσαμε ότι το ζήτημα έχει επιλυθεί και ότι όλα τα συστήματα είναι 100% λειτουργικά. Θα διεξάγουμε μια εσωτερική αναθεώρηση αυτού του θέματος και θα κάνουμε τις κατάλληλες βελτιώσεις στο σύστημά μας για να βοηθήσουμε στην πρόληψη ή την ελαχιστοποίηση της μελλοντικής επανάληψης.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 4 Αυγούστου 2026 στις 6:11 μ.μ. UTCidentified

   Our team is working on an issue regarding WhatsApp campaigns. Until this is resolved, we have temporarily disabled the following features and added an in-app notification for the affected customers. - Customers cannot send campaigns or initiate outbound conversations - Customers cannot onboard new WhatsApp numbers SMS campaigns are unaffected by this and remain functional. We are working with Meta to resolve this situation and will post an update as soon as possible.

2. 7 Αυγούστου 2026 στις 7:44 μ.μ. UTCidentified

   We are still fully engaged in the incident's resolution and are escalating the matter with Meta on all means available. We will post another update as soon as the situation progresses.

3. 13 Αυγούστου 2026 στις 5:48 μ.μ. UTCidentified

   Our engineers have made progress on the escalation with Meta and we are working to re-enable the Whatsapp 1-to-1 template features for all affected customers. WhatsApp campaigns are being addressed separately and remain unavailable for now. We will update this page as soon as we have a restoration estimate for this feature.

4. 14 Αυγούστου 2026 στις 3:11 μ.μ. UTCmonitoring

   Following the re-enablement of 1-to-1 templates yesterday, our engineers have re-enabled WhatAapp campaigns for all affected customers. A reload of the GoTo App will be necessary to access this feature again.

5. 14 Αυγούστου 2026 στις 4:09 μ.μ. UTCresolved

   We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 3 Ιουλίου 2026 στις 12:03 μ.μ. UTCinvestigating

   We are actively investigating reports that some Pro and Central customers may be experiencing issues when trying to login. Our engineers are working to identify the issue and will provide another update shortly.

2. 3 Ιουλίου 2026 στις 12:39 μ.μ. UTCinvestigating

   Our engineers are still working to identify the source of this issue and will provide another update shortly.

3. 3 Ιουλίου 2026 στις 1:23 μ.μ. UTCidentified

   Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

4. 3 Ιουλίου 2026 στις 2:05 μ.μ. UTCidentified

   Our engineers have performed a change which will help restore functionality. However, it can take up to 4 hours to take full effect. In the meantime, login can be intermittently working. The team is also looking at other options to get to a faster recovery. We will provide another update shortly.

5. 3 Ιουλίου 2026 στις 3:08 μ.μ. UTCidentified

   Our engineers have performed a change to restore functionality. It is still in progress to take full effect. In the meantime, login can be intermittently working. The team is also still looking at other options to get to a faster recovery. We will provide another update when new information is available.

6. 3 Ιουλίου 2026 στις 4:02 μ.μ. UTCidentified

   Our engineers follow closely the change's progression towards resolution while investigating a faster option. Login can still be intermittently working. We will provide another update soon.

7. 3 Ιουλίου 2026 στις 6:21 μ.μ. UTCidentified

   Our engineers have identified that change did not produce the expected outcome and are now working on an alternate solution. We will provide another update shortly.

8. 3 Ιουλίου 2026 στις 7:21 μ.μ. UTCidentified

   Our engineers are seeing signs of improvements for Join.me, Pro and Central and still working on resolution for GoToMyPC. We will provide another update shortly.

9. 3 Ιουλίου 2026 στις 7:55 μ.μ. UTCmonitoring

   Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update.

10. 3 Ιουλίου 2026 στις 8:25 μ.μ. UTCresolved

    We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 2 Ιουλίου 2026 στις 11:49 π.μ. UTCinvestigating

   We are actively investigating reports that a subset of GoTo Connect customers may be experiencing issues with inbound and outbound calls. Our engineers are working to identify the issue and will provide another update shortly.

2. 2 Ιουλίου 2026 στις 11:54 π.μ. UTCidentified

   Our engineers have identified the issue and are now actively working toward a resolution. We will provide another update shortly.

3. 2 Ιουλίου 2026 στις 1:43 μ.μ. UTCidentified

   Our engineers continue to investigate the issue and are actively working to determine the best path toward resolution. We will provide another update shortly.

4. 2 Ιουλίου 2026 στις 2:12 μ.μ. UTCidentified

   Our engineers are currently working on a plan to mitigate the issues and continue working toward resolution. We will provide another update shortly.

5. 2 Ιουλίου 2026 στις 3:14 μ.μ. UTCidentified

   Our engineers are continuing to implement a fix for the issue. We will provide another update shortly.

6. 2 Ιουλίου 2026 στις 4:06 μ.μ. UTCidentified

   Our engineers are continuing to investigate several underlying causes that result in the known issue. This includes identifying and following patterns, as well as understanding the full customer impact is. At this time, the investigation is ongoing. We will provide additional updates shortly.

7. 2 Ιουλίου 2026 στις 4:36 μ.μ. UTCmonitoring

   Our engineers have implemented a fix that has addressed the inbound/outbound call issues that were reported, and we are now monitoring for continued stability. We will provide a final update shortly.

8. 2 Ιουλίου 2026 στις 6:27 μ.μ. UTCresolved

   Our engineers are now seeing that all services are functional. We will conduct an internal review of this issue and will make appropriate improvements to ensure that this issue does not reoccur.

1. 1 Ιουλίου 2026 στις 9:43 π.μ. UTCinvestigating

   We are actively investigating reports that a subset of GoTo Connect customers may be experiencing issues with inbound and outbound calls. Our engineers are working to identify the issue and will provide another update shortly.

2. 1 Ιουλίου 2026 στις 10:08 π.μ. UTCidentified

   Our engineers have identified the issue and are now actively working toward a resolution. We will provide another update shortly.

3. 1 Ιουλίου 2026 στις 10:40 π.μ. UTCmonitoring

   Our engineers have corrected the issue, and we are confirming that all services are functional. We will continue monitoring the situation and will provide a final update shortly.

4. 1 Ιουλίου 2026 στις 10:43 π.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

5. 1 Ιουλίου 2026 στις 10:50 π.μ. UTCresolved

   We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 19 Ιουνίου 2026 στις 8:33 π.μ. UTCinvestigating

   We are actively investigating reports of an impact affecting GoTo Connect, including Call History, Virtual Receptionist Reporting, Voicemail Deletion, and Call-Report Ingestion. Our engineers are working to identify the issue and will provide another update shortly.

2. 19 Ιουνίου 2026 στις 8:38 π.μ. UTCidentified

   Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

3. 19 Ιουνίου 2026 στις 10:08 π.μ. UTCidentified

   Our engineers continue to investigate the issue. We will provide another update as soon as it is available.

4. 19 Ιουνίου 2026 στις 12:39 μ.μ. UTCmonitoring

   Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

5. 19 Ιουνίου 2026 στις 1:11 μ.μ. UTCresolved

   We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 28 Μαΐου 2026 στις 2:17 μ.μ. UTCinvestigating

   We are actively investigating reports that some GoTo Connect customers may be experiencing authentication issues accessing the GoTo app or GoTo Admin or Analytics portals. Our engineers are working to identify the issue and will provide another update shortly.

2. 28 Μαΐου 2026 στις 2:28 μ.μ. UTCidentified

   Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

3. 28 Μαΐου 2026 στις 2:49 μ.μ. UTCmonitoring

   Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

4. 28 Μαΐου 2026 στις 2:57 μ.μ. UTCresolved

   We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 27 Μαΐου 2026 στις 3:17 μ.μ. UTCinvestigating

   We are actively investigating an issue with Logmein Rescue may have issues starting or joining remote sessions. Our engineers are working to identify the issue and will provide another update shortly.

2. 27 Μαΐου 2026 στις 3:45 μ.μ. UTCidentified

   Our engineers have identified the issue and are now actively working towards a resolution. We are seeing gradual improvement and continuing to monitor the progress. We will provide another update shortly.

3. 27 Μαΐου 2026 στις 3:48 μ.μ. UTCmonitoring

   Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

4. 27 Μαΐου 2026 στις 3:57 μ.μ. UTCresolved

   We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 13 Μαΐου 2026 στις 6:58 μ.μ. UTCinvestigating

   We are actively investigating reports that some LogMeIn Rescue and Central customers may be experiencing issues downloading the applet to start or join remote sessions. Our engineers are working to identify the issue and will provide another update shortly.

2. 13 Μαΐου 2026 στις 7:22 μ.μ. UTCidentified

   Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

3. 13 Μαΐου 2026 στις 8:04 μ.μ. UTCidentified

   Our engineers are continuing to work on this issue and continue to work towards a resolution. We will provide another update shortly.

4. 13 Μαΐου 2026 στις 9:13 μ.μ. UTCidentified

   Our engineers are continuing to work on isolating the source of this issue. Due to its intermittent nature, trying again can allow to establish a proper connection. We will provide another update shortly.

5. 13 Μαΐου 2026 στις 10:28 μ.μ. UTCmonitoring

   A potential fix was applied to resolve the issue, and we are continuing to monitor for stability. We will continue monitoring the situation and provide a final update shortly.

6. 13 Μαΐου 2026 στις 10:40 μ.μ. UTCidentified

   Our engineers are still seeing some intermittent issues after the fix and are continuing to investigate those. We will provide a status update once we have further information. We will provide another update shortly.

7. 14 Μαΐου 2026 στις 12:37 π.μ. UTCidentified

   We are continuing to work towards a resolution to ensure stability in starting and joining sessions. We will provide another update shortly.

8. 14 Μαΐου 2026 στις 1:12 π.μ. UTCidentified

   Our engineers have identified a plan to get back the system to stustained stability and are starting to execute on it. We will provide another update shortly.

9. 14 Μαΐου 2026 στις 2:03 π.μ. UTCidentified

   Our engineers are executing on the established plan to get back the system to prolonged stability We will provide another update shortly.

10. 14 Μαΐου 2026 στις 2:12 π.μ. UTCmonitoring

    Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

11. 14 Μαΐου 2026 στις 2:22 π.μ. UTCresolved

    We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 8 Μαΐου 2026 στις 1:22 π.μ. UTCinvestigating

   We are actively investigating reports that some Grasshopper customers may be experiencing login issues on apps. Our engineers are working to identify the issue and will provide another update shortly.

2. 8 Μαΐου 2026 στις 2:09 π.μ. UTCinvestigating

   Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

3. 8 Μαΐου 2026 στις 4:10 π.μ. UTCmonitoring

   Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

4. 8 Μαΐου 2026 στις 5:11 μ.μ. UTCresolved

   We have confirmed that the issue has been resolved and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 7 Μαΐου 2026 στις 6:31 μ.μ. UTCidentified

   Our engineers have identified the issue with call recordings and transcripts availability delay and are now actively working towards a resolution. We will provide another update shortly.

2. 8 Μαΐου 2026 στις 1:54 π.μ. UTCmonitoring

   Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

3. 8 Μαΐου 2026 στις 2:01 π.μ. UTCresolved

   We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 6 Μαΐου 2026 στις 4:55 μ.μ. UTCinvestigating

   We are actively investigating reports that some GoTo Connect customers may be experiencing issue opening the app. Our engineers are working to identify the issue and will provide another update shortly.

2. 6 Μαΐου 2026 στις 4:57 μ.μ. UTCidentified

   Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

3. 6 Μαΐου 2026 στις 5:06 μ.μ. UTCmonitoring

   Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

4. 6 Μαΐου 2026 στις 5:23 μ.μ. UTCresolved

   We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 20 Απριλίου 2026 στις 2:14 μ.μ. UTCinvestigating

   We are actively investigating reports that some GoTo Meeting and GoTo Admin customers may be experiencing timeouts when performing operations in GoTo Admin and GoTo Meeting components. Our engineers are working to identify the issue and will provide another update shortly.

2. 20 Απριλίου 2026 στις 2:34 μ.μ. UTCidentified

   Our engineers have identified the issue and are actively working to correct the underlying cause. This issue appears to have impacted functionality with GoTo Admin, GoTo Connect, Contact Center, Analytics, Resolve, and other related services. We will provide another update shortly.

3. 20 Απριλίου 2026 στις 2:55 μ.μ. UTCidentified

   This issue affects authentication to the various GoTo applications, which also affects Resolve, Pro/Central, in addition to GoTo Admin, Connect and Meetings. We will provide another update shortly.

4. 20 Απριλίου 2026 στις 3:12 μ.μ. UTCidentified

   Our engineers are seeing signs of recovery for login to our applications. Our team is still engaged in ensuring prolonged stability of the applications. We will provide another update shortly.

5. 20 Απριλίου 2026 στις 3:16 μ.μ. UTCmonitoring

   Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

6. 20 Απριλίου 2026 στις 3:23 μ.μ. UTCresolved

   We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 15 Απριλίου 2026 στις 9:08 μ.μ. UTCinvestigating

   We are actively investigating reports that some GoTo Connect VoIP Phones Calls customers may be experiencing intermittent issues completing inbound calls. Our engineers are working to identify the issue and will provide another update shortly.

2. 15 Απριλίου 2026 στις 9:15 μ.μ. UTCidentified

   Our engineers have identified the issue as being caused by an ongoing incident with one of our underlying third-party service providers who are actively working towards a resolution. We will provide another update as soon as they become available.

3. 15 Απριλίου 2026 στις 9:38 μ.μ. UTCmonitoring

   Our underlying third-party service provider has corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

4. 15 Απριλίου 2026 στις 9:41 μ.μ. UTCresolved

   We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 6 Απριλίου 2026 στις 12:58 μ.μ. UTCinvestigating

   We are actively investigating reports that some GoTo Connect customers may be experiencing issues with call quality for GoToConnect Web, Desktop and Mobile. Our engineers are working to identify the issue and will provide another update shortly.

2. 6 Απριλίου 2026 στις 1:16 μ.μ. UTCidentified

   Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

3. 6 Απριλίου 2026 στις 1:43 μ.μ. UTCmonitoring

   Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

4. 6 Απριλίου 2026 στις 1:47 μ.μ. UTCresolved

   We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 25 Μαρτίου 2026 στις 4:08 μ.μ. UTCinvestigating

   We are actively investigating reports that some GoTo Connect customers may be experiencing audio issues on calls Our engineers are working to identify the issue and will provide another update shortly.

2. 25 Μαρτίου 2026 στις 4:15 μ.μ. UTCidentified

   Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

3. 25 Μαρτίου 2026 στις 4:20 μ.μ. UTCmonitoring

   Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

4. 25 Μαρτίου 2026 στις 4:35 μ.μ. UTCresolved

   We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

1. 18 Μαρτίου 2026 στις 3:37 μ.μ. UTCinvestigating

   We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions. Our engineers are working to identify the issue and will provide another update shortly.

2. 18 Μαρτίου 2026 στις 3:51 μ.μ. UTCidentified

   Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

3. 18 Μαρτίου 2026 στις 3:58 μ.μ. UTCidentified

   We are seeing improvements in GoTo Webinar, Training and Meeting as mitigating actions are being deployed. We will provide another update shortly.

4. 18 Μαρτίου 2026 στις 4:04 μ.μ. UTCmonitoring

   Our engineers have corrected the issue and we are monitoring recovery across all services which were affected. We will continue monitoring the situation and provide a final update shortly.

5. 18 Μαρτίου 2026 στις 6:19 μ.μ. UTCresolved

   We have confirmed that the issue has been resolved and that all systems are 100% operational.

1. 27 Φεβρουαρίου 2026 στις 3:52 μ.μ. UTCinvestigating

   We are actively investigating reports that some Contact Center – Call Queue customers may be experiencing issues with queue calls not being distributed to Contact Center agents. Our engineers are working to identify the issue and will provide another update shortly.

2. 27 Φεβρουαρίου 2026 στις 5:20 μ.μ. UTCinvestigating

   We are continuing to investigate the reports of call queue distribution issues. Our engineers are still fully engaged to identify the source of issue and will provide another update shortly.

3. 27 Φεβρουαρίου 2026 στις 6:00 μ.μ. UTCidentified

   Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

4. 27 Φεβρουαρίου 2026 στις 6:42 μ.μ. UTCmonitoring

   Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

5. 27 Φεβρουαρίου 2026 στις 7:15 μ.μ. UTCresolved

   We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.