Ιστορικό διακοπών του Greenhouse

1. 5 Αυγούστου 2026 στις 2:18 π.μ. UTCinvestigating

   Αυτή τη στιγμή βιώνουμε μια μερική διαταραχή που επηρεάζει την αναζήτηση για έναν χρήστη, την επεξεργασία υποψήφια unhire δράσεις, αποστολή emails και αιτήματα διαθεσιμότητας, υποβολή παραπομπών, δημιουργία επιστολών προσφορά, υποβολή scorecards, προσθήκη υποψηφίων σημειώσεις, και επεξεργασία σχεδίων συνέντευξης στο Greenhouse. Η ομάδα μας ερευνά το θέμα και εργάζεται για την αποκατάσταση της πλήρους λειτουργικότητας. Ζητάμε συγγνώμη για κάθε ενόχληση και θα παρέχουμε ενημερώσεις καθώς έχουμε περισσότερες πληροφορίες.

2. 5 Αυγούστου 2026 στις 2:40 π.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 Αυγούστου 2026 στις 3:56 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 Αυγούστου 2026 στις 1:29 μ.μ. UTCresolved

   This incident has been resolved.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 22 Ιουλίου 2026 στις 6:58 μ.μ. UTCinvestigating

   Αυτή τη στιγμή βιώνουμε ένα θέμα με την ενσωμάτωση των ομάδων της Microsoft που επηρεάζει τον προγραμματισμό συνεντεύξεων σε κοινά ημερολόγια. Η ομάδα μας ερευνά ενεργά τη βασική αιτία. Θα συνεχίσουμε να παρέχουμε ενημερώσεις καθώς θα γίνονται διαθέσιμες περισσότερες πληροφορίες.

2. 7 Αυγούστου 2026 στις 2:30 μ.μ. UTCidentified

   Φαίνεται ότι το θέμα σχετίζεται με το γράφημα API. Η ομάδα μας είναι σε επαφή με την Υποστήριξη της Microsoft για να τους βοηθήσει να διαγνώσουν το πρόβλημα.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 10 Ιουλίου 2026 στις 8:29 μ.μ. UTCinvestigating

   We are currently experiencing a partial disruption affecting Take Home Tests in Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 10 Ιουλίου 2026 στις 9:07 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 Ιουλίου 2026 στις 9:25 μ.μ. UTCresolved

   This incident has been resolved.

1. 6 Ιουλίου 2026 στις 10:13 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 6 Ιουλίου 2026 στις 10:22 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 Ιουλίου 2026 στις 10:28 μ.μ. UTCresolved

   The token refresh server has been repaired.

1. 2 Ιουλίου 2026 στις 5:00 μ.μ. UTCinvestigating

   We are currently experiencing a partial disruption affecting Sterling background checks. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 6 Ιουλίου 2026 στις 8:35 μ.μ. UTCresolved

   We appreciate your patients. Sterling background checks are now fully functional.

1. 29 Ιουνίου 2026 στις 5:16 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 29 Ιουνίου 2026 στις 5:28 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 Ιουνίου 2026 στις 8:16 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 29 Ιουνίου 2026 στις 8:44 μ.μ. UTCresolved

   This incident has been resolved.

1. 26 Ιουνίου 2026 στις 1:24 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 26 Ιουνίου 2026 στις 1:30 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 Ιουνίου 2026 στις 2:58 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 Ιουνίου 2026 στις 3:25 μ.μ. UTCresolved

   This incident has been resolved.

1. 19 Ιουνίου 2026 στις 5:24 μ.μ. UTCinvestigating

   We are currently investigating an issue where emails may not be sent for customers using custom SMTP routes with Microsoft 365.

2. 19 Ιουνίου 2026 στις 6:39 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 Ιουνίου 2026 στις 9:49 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 19 Ιουνίου 2026 στις 10:23 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

5. 19 Ιουνίου 2026 στις 10:24 μ.μ. UTCresolved

   This incident has been resolved.

1. 18 Ιουνίου 2026 στις 12:35 μ.μ. UTCinvestigating

   We are currently experiencing a delay for Silo 1 in BIC data delivery.

2. 18 Ιουνίου 2026 στις 1:02 μ.μ. UTCresolved

   This incident has been resolved.

1. 17 Ιουνίου 2026 στις 12:55 μ.μ. UTCinvestigating

   We are currently experiencing a delay across all silos in BIC data delivery.

2. 17 Ιουνίου 2026 στις 2:10 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 Ιουνίου 2026 στις 7:57 π.μ. UTCidentified

   We are continuing to work on a fix for this issue.

4. 18 Ιουνίου 2026 στις 7:57 π.μ. UTCresolved

   This incident has been resolved.

1. 11 Ιουνίου 2026 στις 7:47 μ.μ. UTCmonitoring

   We are currently investigating an issue affecting offer workflows that rely on DocuSign. This appears to be related to an outage reported by DocuSign. Customers may experience delays or errors when completing DocuSign-backed offer signing workflows. We are monitoring the vendor incident and will share updates as we learn more.

2. 12 Ιουνίου 2026 στις 12:40 π.μ. UTCresolved

   DocuSign has marked the incident as resolved. If you experienced issues with DocuSign-related workflows earlier, please retry the affected action.

1. 5 Ιουνίου 2026 στις 9:57 μ.μ. UTCmonitoring

   ADP added some additional validation logic around the State Tax / State Unemployment Insurance (SUI) Tax Code field for New Hire Exports from Greenhouse Onboarding. Exports without this field may be rejected by ADP. They are working on reverting the change.

2. 5 Ιουνίου 2026 στις 10:00 μ.μ. UTCresolved

   ADP has reverted their change. All exports should now work as normal.

1. 28 Μαΐου 2026 στις 4:23 μ.μ. UTCinvestigating

   Some customers are experiencing errors while trying to send offers for signature. Adobe is currently experiencing an issue and they are investigating. We will continue to monitor the situation from our side.

2. 28 Μαΐου 2026 στις 6:29 μ.μ. UTCresolved

   This incident has been resolved.

1. 27 Μαΐου 2026 στις 3:08 μ.μ. UTCinvestigating

   Harvest API documentation site is currently experiencing an outage. Our documentation vendor is currently working to fix the issue.

2. 27 Μαΐου 2026 στις 9:16 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 28 Μαΐου 2026 στις 11:34 π.μ. UTCresolved

   Their outage has been resolved

1. 22 Μαΐου 2026 στις 3:49 μ.μ. UTCinvestigating

   We are currently experiencing an outage affecting Greenhouse Recruiting on silos 7, 8, and 9. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

2. 22 Μαΐου 2026 στις 4:25 μ.μ. UTCresolved

   An issue was identified in testing a new ingress configuration to route traffic into Greenhouse. We have restored the previous configuration and the issue appears to have been resolved.

3. 27 Μαΐου 2026 στις 2:39 μ.μ. UTCpostmortem

   **What happened:** During a planned migration process, we hit a scaling limit on a core infrastructure component which impacted certain customer traffic. **Impact:** A portion of customer traffic was dropped causing a full outage for customers on Silos 7, 8, and 9. **Fix:** The migration was rolled back in all customer environments. **Prevention:** The migration has not been reapplied and is on hold, pending further investigation by the team to establish a safe migration path.

1. 20 Μαΐου 2026 στις 3:05 μ.μ. UTCinvestigating

   Some customers are experiencing timeouts and errors when making requests to Harvest v3 on Silo 1. We are currently investigating this issue.

2. 20 Μαΐου 2026 στις 3:41 μ.μ. UTCresolved

   This incident has been resolved.

1. 19 Μαΐου 2026 στις 7:18 μ.μ. UTCinvestigating

   We are currently experiencing a partial disruption affecting Calendly interviews within Greenhouse Recruiting where the "Reschedule" and "Cancel" buttons are not appearing. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 19 Μαΐου 2026 στις 9:22 μ.μ. UTCinvestigating

   Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix.

3. 19 Μαΐου 2026 στις 9:23 μ.μ. UTCidentified

   Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix.

4. 19 Μαΐου 2026 στις 10:43 μ.μ. UTCmonitoring

   A fix was released and we are confirming that customer-reported issues have been resolved.

5. 19 Μαΐου 2026 στις 10:57 μ.μ. UTCresolved

   This incident has been resolved.

1. 15 Μαΐου 2026 στις 7:08 μ.μ. UTCresolved

   This morning, some third-party vendors received task reminder emails for tasks they had already been notified about. This was a one-time occurrence — we expect no additional emails to be sent as a result of this issue.

1. 11 Μαΐου 2026 στις 7:03 μ.μ. UTCidentified

   We are currently experiencing a partial disruption affecting job creation with approval custom fields in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 11 Μαΐου 2026 στις 9:20 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 Μαΐου 2026 στις 9:26 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11 Μαΐου 2026 στις 9:42 μ.μ. UTCresolved

   This incident has been resolved.

1. 11 Μαΐου 2026 στις 7:01 μ.μ. UTCinvestigating

   We are currently experiencing a partial disruption affecting offer creation. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 11 Μαΐου 2026 στις 7:01 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11 Μαΐου 2026 στις 8:23 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 11 Μαΐου 2026 στις 8:50 μ.μ. UTCresolved

   This incident has been resolved.