Ιστορικό διακοπών του Infoblox

1. 31 Ιουλίου 2026 στις 5:29 μ.μ. UTCinvestigating

   Αυτή τη στιγμή βιώνουμε μια αναδρομή DNS κυκλοφορίας για την υπηρεσία Defence Cloud Infoblox στην ιστοσελίδα μας Mumbai. Αντίκτυπος: Οι πελάτες που προσπαθούν να συνδεθούν με τις διευθύνσεις IP του Global Anycast 52.119.40.100 και 103.80.4.100 ενδέχεται να βιώσουν την κίνηση να επαναδρομολογηθεί στις επόμενες πλησιέστερες τοποθεσίες. Δεν αναμένεται διακοπή της υπηρεσίας. Σημείωση: Το Global Anycast IP διευθύνει 52.119.41.100 και 103.80.6.100 συνεχίζουν να λειτουργούν κανονικά και δεν επηρεάζονται από αυτή την αναδρομή κυκλοφορίας.

2. 31 Ιουλίου 2026 στις 7:36 μ.μ. UTCmonitoring

   Εφαρμόστηκε μια ρύθμιση και παρακολουθούμε τα αποτελέσματα.

3. 31 Ιουλίου 2026 στις 7:51 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 14 Ιουλίου 2026 στις 4:21 μ.μ. UTCinvestigating

   Ερευνούμε επί του παρόντος ένα θέμα που αφορά την Universal DDI στην Ευρώπη https://portal.eu.infoblox.com. Αντίκτυπος: Μπορεί να εμφανιστούν καθυστερήσεις για αλλαγές αρχείων DNS που έγιναν στην πύλη Infoblox. Αυτό περιλαμβάνει τη δημιουργία, ενημέρωση και διαγραφή λειτουργιών που μπορεί να μην διαδοθούν στους διακομιστές NIOS-X και NIOS-X ως υπηρεσία. Δεν υπάρχει καμία επίπτωση στις υπηρεσίες πρωτοκόλλου DNS αυτή τη στιγμή. Εργαζόμαστε ενεργά για τον εντοπισμό της βασικής αιτίας και την εφαρμογή ενός ψηφίσματος. Θα συνεχίσουμε να παρέχουμε ενημερώσεις καθώς θα γίνονται διαθέσιμες περισσότερες πληροφορίες. Εάν αντιμετωπίζετε οποιαδήποτε επίπτωση στην παραγωγή που σχετίζεται με αυτό το θέμα, παρακαλούμε επικοινωνήστε με την Υποστήριξη Infoblox.

2. 14 Ιουλίου 2026 στις 5:31 μ.μ. UTCmonitoring

   Εφαρμόστηκε μια ρύθμιση και παρακολουθούμε τα αποτελέσματα.

3. 14 Ιουλίου 2026 στις 5:57 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 9 Ιουλίου 2026 στις 6:43 π.μ. UTCinvestigating

   Ερευνούμε ένα διακοπτόμενο ζήτημα που επηρεάζει την πρόσβαση στην Πύλη Infoblox και API στην περιοχή της ΕΕ (portal.eu.infoblox.com). Ορισμένοι πελάτες μπορεί να αντιμετωπίσουν δυσκολίες πρόσβασης τόσο στην πύλη όσο και στο API. Η ομάδα μας εργάζεται ενεργά για τον εντοπισμό της βασικής αιτίας και την αποκατάσταση της κανονικής πρόσβασης το συντομότερο δυνατό.

2. 9 Ιουλίου 2026 στις 6:52 π.μ. UTCmonitoring

   Εφαρμόστηκε μια ρύθμιση και παρακολουθούμε τα αποτελέσματα.

3. 9 Ιουλίου 2026 στις 7:07 π.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 30 Ιουνίου 2026 στις 2:19 μ.μ. UTCinvestigating

   We are currently investigating an issue affecting the On-Prem and Cloud Discovery Sync jobs. Impact: Delay in populating newly discovered objects in the Infoblox Portal (North America: https://portal.infoblox.com). All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. 30 Ιουνίου 2026 στις 8:57 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 30 Ιουνίου 2026 στις 10:55 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

4. 30 Ιουνίου 2026 στις 11:28 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 30 Ιουνίου 2026 στις 11:52 μ.μ. UTCresolved

   This incident has been resolved.

1. 8 Ιουνίου 2026 στις 12:53 μ.μ. UTCinvestigating

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. 8 Ιουνίου 2026 στις 1:30 μ.μ. UTCinvestigating

   Some customers may encounter service disruptions on their NIOS and NIOS-X servers due to this issue. We are diligently investigating the root cause and working to restore full functionality as quickly as possible.

3. 8 Ιουνίου 2026 στις 2:31 μ.μ. UTCmonitoring

   A fix has been implemented in both NA Region "https://portal.infoblox.com" and EU Region "https://portal.eu.infoblox.com" and we are monitoring the results.

4. 8 Ιουνίου 2026 στις 2:32 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

5. 8 Ιουνίου 2026 στις 3:29 μ.μ. UTCresolved

   This incident has been resolved.

1. 2 Ιουνίου 2026 στις 3:15 μ.μ. UTCinvestigating

   We are currently investigating an issue affecting the Asset Discovery Sync job, which is causing delays in populating newly discovered objects in the Infoblox Portal (North America): https://portal.infoblox.com. All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. 2 Ιουνίου 2026 στις 5:09 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 Ιουνίου 2026 στις 8:28 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 Ιουνίου 2026 στις 10:49 μ.μ. UTCresolved

   This incident has been resolved.

1. 20 Μαΐου 2026 στις 9:02 π.μ. UTCinvestigating

   We are currently investigating an issue affecting the NIOS‑X server Metrics API. Customers may observe delayed or stale metric data being returned through Metrics API calls. We are actively working to mitigate the issue. We will provide further updates as the investigation and resolution progress.

2. 20 Μαΐου 2026 στις 11:41 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 Μαΐου 2026 στις 1:04 μ.μ. UTCresolved

   This incident has been resolved.

1. 15 Μαΐου 2026 στις 8:05 μ.μ. UTCinvestigating

   We observed that multiple NIOS-X servers briefly entered a degraded state. There was no service impact, and all services continued to operate normally. The issue was caused by a temporary health-check failure on the hosts. All servers have now fully recovered, and services continue to operate normally. If you experience any issues, please contact Infoblox Support.

2. 15 Μαΐου 2026 στις 8:05 μ.μ. UTCresolved

   This incident has been resolved.

1. 12 Μαΐου 2026 στις 4:33 μ.μ. UTCinvestigating

   We are investigating an intermittent issue affecting access to the Infoblox Portal in the EU region (portal.eu.infoblox.com) Some customers may experience difficulties accessing the portal. Our team is actively working to identify the root cause and restore normal access as quickly as possible.

2. 12 Μαΐου 2026 στις 5:14 μ.μ. UTCmonitoring

   The Infoblox Portal (csp.eu.infoblox.com) is operating normally, and the issue appears to be related to external network connectivity outside the Infoblox infrastructure. We are continuing to investigate and monitor the situation closely.

3. 12 Μαΐου 2026 στις 6:11 μ.μ. UTCresolved

   The issue has been resolved, and the affected URLs are now accessible.

1. 23 Απριλίου 2026 στις 7:06 π.μ. UTCresolved

   Between April 29 and May 6 (UTC) 2026, phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Portals North America (https://portal.infoblox.com) and Europe (https://portal.eu.infoblox.com) may intermittently report an unhealthy status, with each occurrence lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 22 Απριλίου 2026 στις 2:25 μ.μ. UTCinvestigating

   We are investigating a partial traffic rerouting issue in Singapore. We apologize for any inconvenience this may cause and assure you that our team is actively working to resolve it as quickly as possible. Impact: Customers attempting to connect to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience traffic being rerouted to the nearest locations. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. 22 Απριλίου 2026 στις 2:27 μ.μ. UTCresolved

   This incident has been resolved.

1. 11 Μαρτίου 2026 στις 1:09 π.μ. UTCinvestigating

   We are investigating an issue with delay in accessing the Infoblox Portal in North America Region (portal.infoblox.com). We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress.

2. 11 Μαρτίου 2026 στις 1:30 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 Μαρτίου 2026 στις 1:56 π.μ. UTCmonitoring

   We also observed an increase in the number of NIOS‑X servers entering a degraded state during the incident window.

4. 11 Μαρτίου 2026 στις 2:14 π.μ. UTCresolved

   This incident has been resolved.

1. 2 Μαρτίου 2026 στις 5:43 π.μ. UTCinvestigating

   We will be rerouting the DNS traffic from Bahrain site to the nearest sites due to ongoing AWS issue. We apologize for any inconvenience this may cause and traffic will be moved back as soon as the AWS issue is resolved. Impact: Customers attempting to connect to our Global and Regional Anycast IP addresses (52.119.41.100, 52.119.41.61, 103.80.6.100 & 103.80.6.61) may experience traffic being rerouted to the nearest sites. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. 2 Μαρτίου 2026 στις 10:54 μ.μ. UTCinvestigating

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available PoPs to avoid any service interruption until AWS restores services in the affected region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

3. 4 Μαρτίου 2026 στις 5:46 μ.μ. UTCinvestigating

   AWS is still working to restore services in the affected Bahrain region. In the meantime, we will continue rerouting DNS traffic from Bahrain to the nearest available PoPs to prevent any service interruption until AWS has fully recovered the region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

4. 19 Μαρτίου 2026 στις 1:10 π.μ. UTCresolved

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available sites to avoid any service interruption until AWS restores services in the affected region. Please follow the KB article - https://support.infoblox.com/s/article/DNS-Traffic-Rerouting-Due-to-AWS-Issue-in-Bahrain-Region for latest details. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

1. 23 Φεβρουαρίου 2026 στις 3:42 μ.μ. UTCinvestigating

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. There will be no impact on services enabled on the NIOS-X servers. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. 23 Φεβρουαρίου 2026 στις 4:01 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 23 Φεβρουαρίου 2026 στις 5:41 μ.μ. UTCresolved

   This incident has been resolved.

1. 27 Ιανουαρίου 2026 στις 7:55 μ.μ. UTCinvestigating

   We are currently investigating an issue affecting Infoblox endpoint connectivity. Our team is working to identify the root cause and implement a fix as quickly as possible. Impact: Some customers may experience issues accessing Infoblox endpoints page and observe their Infoblox endpoints entering an Unprotected state. However, DNS resolution is expected to continue functioning normally. We will provide further updates as the investigation and resolution progress.

2. 27 Ιανουαρίου 2026 στις 8:23 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results. The issues with accessing the Infoblox Endpoints page and endpoints showing an Unprotected state have been resolved.

3. 27 Ιανουαρίου 2026 στις 8:49 μ.μ. UTCresolved

   This incident has been resolved.

1. 27 Ιανουαρίου 2026 στις 3:19 μ.μ. UTCinvestigating

   We are currently investigating an issue affecting Infoblox endpoint connectivity. Our team is working to identify the root cause and implement a fix as quickly as possible. Impact: Some customers may experience issues accessing Infoblox endpoints page and observe their Infoblox endpoints entering an Unprotected state. However, DNS resolution is expected to continue functioning normally. We will provide further updates as the investigation and resolution progress.

2. 27 Ιανουαρίου 2026 στις 3:57 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results. The issues with accessing the Infoblox Endpoints page and endpoints showing an Unprotected state have been resolved.

3. 27 Ιανουαρίου 2026 στις 5:29 μ.μ. UTCresolved

   This incident has been resolved.

1. 26 Ιανουαρίου 2026 στις 3:48 π.μ. UTCinvestigating

   We are experiencing an issue with Universal DDI in the North America region, where customers may encounter problems with Create, Update, or Delete operations for DNS resource records. As a result, these changes may not propagate correctly to NIOS-X servers.

2. 26 Ιανουαρίου 2026 στις 4:39 π.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 26 Ιανουαρίου 2026 στις 5:47 π.μ. UTCinvestigating

   We are continuing to investigate the issue. If you are experiencing any production impact related to this issue, please contact Infoblox Support.

4. 26 Ιανουαρίου 2026 στις 7:19 π.μ. UTCmonitoring

   A fix has been deployed, and new DNS record Create, Update, and Delete operations are now propagating correctly to NIOS-X servers. We are continuing to monitor the service. If you are experiencing any production impact, please contact Infoblox Support.

5. 26 Ιανουαρίου 2026 στις 8:09 π.μ. UTCresolved

   This incident has been resolved.

1. 23 Ιανουαρίου 2026 στις 2:31 μ.μ. UTCresolved

   This scheduled maintenance is a continuation of the previously announced NIOS-X server platform upgrades from January 19 to January 23 (UTC). For more details, refer to the earlier notification: https://status.infoblox.com/incidents/yzmr4l8wf8f0. To complete the remaining phases of the maintenance, the upgrades will continue during an extended maintenance window between January 27 and January 30 (UTC). The updates will follow the “Schedule Software Updates” configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Cloud (https://portal.infoblox.com) may report an unhealthy status a couple of times, each lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 14 Ιανουαρίου 2026 στις 5:25 π.μ. UTCresolved

   Between January 19 and 23 (UTC), phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Cloud [https://portal.infoblox.com & https://portal.eu.infoblox.com] may report an unhealthy status a couple of times, each lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 4 Δεκεμβρίου 2025 στις 5:44 μ.μ. UTCinvestigating

   We are currently investigating an issue where certain domains are not resolving as expected. Initial analysis indicates that this behavior occurred because the domains were included in the security feed, which temporarily impacted their resolution. The domain a01.azurefd.net was present in the feed and has now been removed. If you continue to experience resolution issues for any domain, please follow the steps in the article below to add the affected domains to a custom allow list: https://support.infoblox.com/s/article/4005 We will continue monitoring to ensure stability.

2. 4 Δεκεμβρίου 2025 στις 6:15 μ.μ. UTCmonitoring

   With no further anomalies detected, we are moving the case into a monitoring phase.

3. 4 Δεκεμβρίου 2025 στις 6:46 μ.μ. UTCresolved

   This incident has been resolved.