Ιστορικό διακοπών του Insightly

1. 26 Αυγούστου 2026 στις 9:58 μ.μ. UTCresolved

   Μεταξύ περίπου 1:51 μμ και 2:45 μμ PDT, ορισμένοι πελάτες παρουσίασαν σφάλματα και δεν μπόρεσαν να συνδεθούν. Το ζήτημα έχει επιλυθεί και η υπηρεσία έχει αποκατασταθεί πλήρως από τις 2:45 μμ PDT. Συνεχίζουμε να παρακολουθούμε και να απολογούμαστε για την αναστάτωση.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 28 Απριλίου 2026 στις 10:59 μ.μ. UTCidentified

   We have identified that a specific email domain is currently being flagged by some providers, affecting the delivery of marketing emails. Our team is actively working on restoring. We will provide updates as we progress toward full resolution.

2. 28 Απριλίου 2026 στις 11:56 μ.μ. UTCmonitoring

   We have implemented a fix for the domain reputation issues and are seeing marketing emails successfully reaching inboxes again. We are currently monitoring at this time.

3. 30 Απριλίου 2026 στις 6:50 μ.μ. UTCresolved

   The issue has been resolved since the 28th.

1. 24 Φεβρουαρίου 2026 στις 9:01 μ.μ. UTCidentified

   We have identified the underlying issue contributing to elevated new grant creation feature. Additional information: https://status-v3.nylas.com/incidents/5znbs35pn314

2. 24 Φεβρουαρίου 2026 στις 10:51 μ.μ. UTCresolved

   This incident has been resolved.

1. 28 Ιουλίου 2025 στις 11:28 μ.μ. UTCinvestigating

   Insightly is currently experiencing a delay in processing Webhook communication to external systems and triggering of AppConnect recipes of pp to 70 Min. We are working to reduce this delay back down to normal levels.

2. 29 Ιουλίου 2025 στις 3:04 μ.μ. UTCidentified

   We've identified the cause, have eliminated the delays, and will be implementing a longer-term solution shortly.

3. 29 Ιουλίου 2025 στις 11:37 μ.μ. UTCresolved

   We have implemented a fix for the issue and have had no delays over the past 18 hours.

1. 24 Ιουλίου 2025 στις 6:04 μ.μ. UTCresolved

   We experienced a service disruption between 5:00 PM and 6:10 PM, affecting both our API and application services. The issue was caused by a host failure within our infrastructure. Our team identified the root cause and restored service by 6:10 PM. We are continuing to monitor the system and will implement safeguards to prevent a recurrence. We apologize for the inconvenience and appreciate your patience.

1. 29 Μαΐου 2025 στις 9:40 μ.μ. UTCidentified

   We are currently experiencing a delay in processing Webhook communication to external systems, triggering of AppConnect recipes, and Workflows of up to 20 minutes. We are working to reduce this delay back down to normal levels.

2. 29 Μαΐου 2025 στις 10:50 μ.μ. UTCresolved

   We have resolved the delays in processing Webhook communication to external systems, triggering of AppConnect recipes, and Workflows.

1. 28 Μαΐου 2025 στις 9:05 μ.μ. UTCinvestigating

   Insightly is currently experiencing a delay in sending outbound email notifications. This is only affecting our CRM and Service applications; the Marketing application is not affected.

2. 28 Μαΐου 2025 στις 9:49 μ.μ. UTCmonitoring

   We've identified the reason for the delays, and have implemented a fix. We will continue to monitor the message flows.

3. 29 Μαΐου 2025 στις 2:33 π.μ. UTCresolved

   This incident has been resolved.

1. 19 Ιουλίου 2024 στις 6:36 π.μ. UTCidentified

   We've identified a problem & are working with the vendor towards a solution

2. 19 Ιουλίου 2024 στις 8:51 π.μ. UTCmonitoring

   We've implemented a fix & monitoring the platform stability

3. 19 Ιουλίου 2024 στις 9:45 π.μ. UTCresolved

   This incident has been resolved.

1. 27 Ιουνίου 2024 στις 2:46 μ.μ. UTCinvestigating

   We're investigating a 503 & 504 error when navigating to login.insightly.com

2. 27 Ιουνίου 2024 στις 3:19 μ.μ. UTCmonitoring

   A fix has been implemented & login.insightly.com has returned to operational. We are continuing to monitor the login page

3. 27 Ιουνίου 2024 στις 6:22 μ.μ. UTCresolved

   The issue had been resolved by 8:30am PT & we will continue to monitor

1. 31 Μαΐου 2024 στις 3:31 μ.μ. UTCinvestigating

   Some customers are experiencing DNS resolution problems when using their custom support portal domain names. We are investigating it now and will update you shortly.

2. 31 Μαΐου 2024 στις 4:15 μ.μ. UTCidentified

   We've identified the component that is causing the failure and are working with the provider to remediate the issue.

3. 31 Μαΐου 2024 στις 5:32 μ.μ. UTCmonitoring

   Service has been restored, and we are continuing to monitor the redirect platform stability.

4. 31 Μαΐου 2024 στις 7:25 μ.μ. UTCresolved

   This incident has been resolved.

1. 17 Απριλίου 2024 στις 11:52 μ.μ. UTCinvestigating

   We are currently investigating an issue that is impacting the performance of functions like Audit Log, Notifications, Workflows, AppConnect, and Search.

2. 17 Απριλίου 2024 στις 11:54 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 Απριλίου 2024 στις 2:39 π.μ. UTCresolved

   This incident has been resolved.

1. 5 Μαρτίου 2024 στις 4:08 μ.μ. UTCinvestigating

   We are investigating issues with SSO logins using Google workspace accounts that are intermittently failing. We are engaged on this and will continue updating as we know more.

2. 5 Μαρτίου 2024 στις 4:31 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 Μαρτίου 2024 στις 4:33 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 Μαρτίου 2024 στις 4:47 μ.μ. UTCresolved

   This incident has been resolved.

1. 5 Ιανουαρίου 2024 στις 4:30 μ.μ. UTCinvestigating

   Insightly is currently experiencing a delay in processing Webhook communication to external systems and triggering of AppConnect recipes of up to 45 Min. We are working to reduce this delay back down to normal levels.

2. 5 Ιανουαρίου 2024 στις 6:05 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 5 Ιανουαρίου 2024 στις 9:26 μ.μ. UTCresolved

   This incident has been resolved.

1. 14 Νοεμβρίου 2023 στις 9:13 μ.μ. UTCinvestigating

   We are currently investigating an issue impacting Global Search. Object based search is functional.

2. 14 Νοεμβρίου 2023 στις 9:31 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 14 Νοεμβρίου 2023 στις 11:14 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 Νοεμβρίου 2023 στις 11:35 μ.μ. UTCresolved

   This incident has been resolved.

1. 25 Σεπτεμβρίου 2023 στις 4:18 μ.μ. UTCinvestigating

   We are investigating a slowdown in application performance.

2. 25 Σεπτεμβρίου 2023 στις 5:07 μ.μ. UTCidentified

   We've identified a cause for the performance issue and have implemented a fix.

3. 25 Σεπτεμβρίου 2023 στις 5:42 μ.μ. UTCmonitoring

   We have implemented an update to return performance to normal, and are continuing to monitor the results.

4. 25 Σεπτεμβρίου 2023 στις 6:31 μ.μ. UTCresolved

   This performance incident has been resolved, and services are back to normal operation.

1. 22 Αυγούστου 2023 στις 11:12 μ.μ. UTCinvestigating

   We are currently investigating a slow down in processing webhooks, audit log events, workflow automation actions, and search sync.

2. 23 Αυγούστου 2023 στις 1:03 π.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 23 Αυγούστου 2023 στις 3:01 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 23 Αυγούστου 2023 στις 4:09 π.μ. UTCresolved

   This incident has been resolved.

1. 4 Αυγούστου 2023 στις 6:26 μ.μ. UTCinvestigating

   We've experiencing errors on the email creation components of our Marketing application affecting the design steps within email creation. The CRM and Support application, along with the other Marketing application features, are unaffected.

2. 4 Αυγούστου 2023 στις 7:33 μ.μ. UTCresolved

   This incident has been resolved.

1. 2 Αυγούστου 2023 στις 8:38 π.μ. UTCinvestigating

   We are investigating elevated error rates with our API.

2. 2 Αυγούστου 2023 στις 9:13 π.μ. UTCidentified

   We've identified the cause of the errors, and are working on a resolution.

3. 2 Αυγούστου 2023 στις 11:01 π.μ. UTCidentified

   We've implemented an update and all systems are functional.

4. 2 Αυγούστου 2023 στις 11:02 π.μ. UTCresolved

   This incident has been resolved.

1. 20 Ιουνίου 2023 στις 11:57 μ.μ. UTCinvestigating

   We are seeing elevated timeout rates and are investigating.

2. 21 Ιουνίου 2023 στις 12:02 π.μ. UTCmonitoring

   We have identified the issue and have implemented a fix.

3. 21 Ιουνίου 2023 στις 12:05 π.μ. UTCresolved

   The incident has ben resolved, and all systems are functioning as expected.

1. 4 Μαΐου 2023 στις 5:15 μ.μ. UTCinvestigating

   Insightly is currently experiencing a delay in processing Webhook communication to external systems and triggering of AppConnect recipes of up to 90 Min. We are working to reduce this delay back down to normal levels.

2. 4 Μαΐου 2023 στις 5:42 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4 Μαΐου 2023 στις 7:59 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 Μαΐου 2023 στις 5:31 π.μ. UTCresolved

   This incident has been resolved.