Ιστορικό διακοπών του Lexia

1. 22 Σεπτεμβρίου 2026 στις 3:07 μ.μ. UTCinvestigating

   Λαμβάνουμε αναφορές για διακοπτόμενα θέματα σύνδεσης για LETRS και Lexia Aspire. Προσπαθούμε να εντοπίσουμε το ζήτημα και να το επιλύσουμε το συντομότερο δυνατόν. Ζητάμε συγγνώμη για κάθε ενόχληση που μπορεί να προκαλέσει αυτό.

2. 22 Σεπτεμβρίου 2026 στις 3:40 μ.μ. UTCmonitoring

   Εντοπίσαμε και εφαρμόσαμε ένα ψήφισμα για τα ζητήματα που αντιμετωπίσαμε σήμερα το πρωί. Συνεχίζουμε να παρακολουθούμε την κατάσταση.

3. 23 Σεπτεμβρίου 2026 στις 4:09 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 28 Απριλίου 2026 στις 7:22 μ.μ. UTCinvestigating

   We have discovered an issue with our program, Core5. We are working to identify the issue and resolve as soon as possible. We apologize for any inconvenience this might cause.

2. 29 Απριλίου 2026 στις 12:52 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 Μαΐου 2026 στις 8:07 μ.μ. UTCresolved

   This incident has been resolved.

1. 23 Φεβρουαρίου 2026 στις 2:05 μ.μ. UTCinvestigating

   We have discovered an issue with our LETRS program. We are working to identify the issue and resolve as soon as possible. We apologize for any inconvenience this might cause.

2. 23 Φεβρουαρίου 2026 στις 3:18 μ.μ. UTCinvestigating

   A patch has been applied resolving customer-impacting issues. Development teams continue ongoing review to ensure continued stability.

3. 23 Φεβρουαρίου 2026 στις 4:37 μ.μ. UTCmonitoring

   Development teams continue ongoing review to ensure continued stability.

4. 24 Φεβρουαρίου 2026 στις 1:15 π.μ. UTCresolved

   This incident has been resolved.

1. 6 Φεβρουαρίου 2026 στις 4:29 μ.μ. UTCidentified

   Anticipated resolution with scheduled maintenance tonight, Friday 2/6.

2. 9 Φεβρουαρίου 2026 στις 4:42 μ.μ. UTCresolved

   This issue have been resolved.

1. 9 Σεπτεμβρίου 2025 στις 7:08 μ.μ. UTCinvestigating

   Lexia Academy is currently unavailable, and we are investigating the cause. Lexia Community and the Help Center are not affected. We apologize for the inconvenience and thank you for your patience!

2. 9 Σεπτεμβρίου 2025 στις 7:18 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 Σεπτεμβρίου 2025 στις 9:19 μ.μ. UTCresolved

   This incident has been resolved.

1. 6 Αυγούστου 2025 στις 3:26 μ.μ. UTCinvestigating

   We are currently working on resolving errors appearing in the community. We apologize for any inconvenience, and thank you for your patience!

2. 6 Αυγούστου 2025 στις 5:39 μ.μ. UTCresolved

   The issue has been resolved! Users should no longer encounter errors while working in Lexia Community.

1. 17 Ιουνίου 2025 στις 3:44 μ.μ. UTCidentified

   There is required maintenance taking place on the phone system that may cause issues when trying to call. We recommend going to the Help Center to contact Support if you experience any issues: https://help.lexialearning.com/s/contact

2. 20 Ιουνίου 2025 στις 6:43 μ.μ. UTCresolved

   The phone system maintenance has been completed. Calls should be processed as expected. Thank you for your patience!

1. 21 Μαΐου 2025 στις 11:16 μ.μ. UTCinvestigating

   We have discovered an issue with our programs, Core5 and myLexia. We are working to identify the issue and resolve as soon as possible. We apologize for any inconvenience this might cause.

2. 22 Μαΐου 2025 στις 1:43 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 Μαΐου 2025 στις 1:44 π.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

4. 22 Μαΐου 2025 στις 5:52 μ.μ. UTCresolved

   This incident has been resolved.

1. 10 Μαρτίου 2025 στις 3:24 μ.μ. UTCinvestigating

   We are currently investigating an issue with PowerUp students' dashboards showing last week's usage/units gained. We apologize for the inconvenience and thank you for your patience! We will update you once we know more about the root cause.

2. 11 Μαρτίου 2025 στις 7:29 μ.μ. UTCresolved

   This incident has been resolved.

1. 25 Φεβρουαρίου 2025 στις 2:28 μ.μ. UTCinvestigating

   LETRS and Lexia Aspire are experiencing an outage. We are actively investigating.

2. 25 Φεβρουαρίου 2025 στις 3:20 μ.μ. UTCresolved

   This incident has been resolved.

1. 6 Φεβρουαρίου 2025 στις 3:02 μ.μ. UTCinvestigating

   Users may experience interruptions or error screens when trying to access our products. We apologize for the inconvenience and thank you for your patience! We are currently investigating this issue and will update once we know more about the root cause.

2. 6 Φεβρουαρίου 2025 στις 5:19 μ.μ. UTCresolved

   This incident has been resolved.

1. 27 Ιανουαρίου 2025 στις 3:14 μ.μ. UTCinvestigating

   We are actively investigating this issue and will provide updates soon. Current issue description: Upon clicking on PowerUp from the Clever iOS app, the user receives an error message. Workaround: The user should instead navigate to the Lexia PowerUp product app and click the "Login with Clever" button

2. 6 Φεβρουαρίου 2025 στις 3:07 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 6 Φεβρουαρίου 2025 στις 4:04 μ.μ. UTCresolved

   This incident has been resolved.

1. 16 Ιανουαρίου 2025 στις 2:05 μ.μ. UTCinvestigating

   We are currently experiencing an issue that may be preventing students from accessing our PowerUp program. We are working to identify the issue and resolve it as soon as possible. We apologize for any inconvenience this might cause.

2. 16 Ιανουαρίου 2025 στις 3:36 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 16 Ιανουαρίου 2025 στις 10:07 μ.μ. UTCresolved

   This incident has been resolved.

1. 8 Ιανουαρίου 2025 στις 4:02 μ.μ. UTCinvestigating

   There is currently an issue with PowerUp displaying students’ usage data on the PowerUp student homepage. All usage is correct and up to date in myLexia. We are working to resolve the issue quickly. We apologize for any inconvenience this might cause.

2. 16 Ιανουαρίου 2025 στις 5:28 μ.μ. UTCresolved

   This incident has been resolved.

1. 14 Αυγούστου 2024 στις 7:18 μ.μ. UTCinvestigating

   Some Clever rostered users (staff and students) are not being processed overnight, which subsequently affects access to all Lexia products for those users. We are actively investigating this issue and will provide an update as soon as possible.

2. 3 Σεπτεμβρίου 2024 στις 12:06 μ.μ. UTCmonitoring

   Clever syncs are running successfully now, but we are still monitoring to ensure everything is processed smoothly.

3. 3 Οκτωβρίου 2024 στις 3:05 μ.μ. UTCresolved

   This incident has been resolved.

1. 29 Ιουλίου 2024 στις 2:42 μ.μ. UTCinvestigating

   Students and staff may experience a disruption when accessing Core5, PowerUp, Lexia English, and the myLexia platform via Classlink Single Sign On. We are actively investigating the issue and will provide an update when a resolution and timeline is defined. Thank you for your patience while this issue is being resolved.

2. 29 Ιουλίου 2024 στις 4:26 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 Ιουλίου 2024 στις 12:10 μ.μ. UTCresolved

   This incident has been resolved.

1. 19 Ιουλίου 2024 στις 5:52 μ.μ. UTCidentified

   We are actively working on a fix for an issue where students are unable to log in successfully when using the Clever iOS App to access Core5, PowerUp, and Lexia English via the Clever dashboard. As a workaround, students can go to the Core5, PowerUp, or Lexia English App and, from the program login page, click the "Login with Clever" button to log in using their Clever credentials (badges do not work). We apologize for any inconvenience this might cause.

2. 19 Ιουλίου 2024 στις 5:53 μ.μ. UTCidentified

   We are continuing to work on a fix for this issue.

3. 31 Ιουλίου 2024 στις 1:48 μ.μ. UTCidentified

   The student login issue for our Core5 users using the Clever iOS app has now been resolved. Core5 users are now able to login to Core5 via the Clever dashboard or Clever badge. We are still working on a fix for PowerUp and Lexia English.

4. 7 Αυγούστου 2024 στις 1:57 μ.μ. UTCmonitoring

   A fix has been implemented, and we are monitoring results.

5. 8 Αυγούστου 2024 στις 8:21 μ.μ. UTCresolved

   This incident has been resolved!

1. 30 Απριλίου 2024 στις 11:07 μ.μ. UTCinvestigating

   We have discovered an issue with our programs, LETRS and Lexia Aspire. We are working to identify the issue and resolve it as soon as possible. We apologize for any inconvenience this might cause.

2. 1 Μαΐου 2024 στις 5:14 π.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 1 Μαΐου 2024 στις 5:15 π.μ. UTCresolved

   This incident has been resolved.

1. 27 Ιουλίου 2023 στις 5:08 μ.μ. UTCinvestigating

   We are currently investigating an issue that is affecting students and staff that log in through Classlink SSO.

2. 31 Ιουλίου 2023 στις 3:20 μ.μ. UTCresolved

   This incident has been resolved.

1. 17 Ιουλίου 2023 στις 9:18 μ.μ. UTCinvestigating

   We have discovered an issue with logging into Lexia Academy. We are working to identify and resolve the issue as soon as possible. We apologize for any inconvenience this might cause.

2. 19 Ιουλίου 2023 στις 12:54 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 19 Ιουλίου 2023 στις 7:53 μ.μ. UTCresolved

   This incident has been resolved.