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    Ιστορικό διακοπών του Liaison Edu

    46 Liaison Edu incidents · Μάιος 2020 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    ETL Processes Experiencing Delays

    Έναρξη 2 Μαρτίου 2026 στις 4:29 μ.μ. UTC · 21h 35m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    WebAdMITETL (CAS->WA Data Integration)
    1. 2 Μαρτίου 2026 στις 4:29 μ.μ. UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2 Μαρτίου 2026 στις 10:00 μ.μ. UTCidentified

      Our team has identified the issue and is deploying a fix, after which we will begin resynchronizing data between CAS and WebAdMIT. We will provide an update on progress in the morning. If you have exports from WebAdMIT that run overnight, you may wish to pause them.

    3. 3 Μαρτίου 2026 στις 2:04 μ.μ. UTCresolved

      Our team has resolved the issue and resynchronized data between CAS and WebAdMIT. If you paused exports from WebAdMIT, you may want to restart them at this time.

    Configuration Portal Access is Down

    Έναρξη 24 Απριλίου 2025 στις 8:25 μ.μ. UTC · 16h 50m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Configuration PortalConfiguration Portal
    1. 24 Απριλίου 2025 στις 8:25 μ.μ. UTCinvestigating

      Access to the configuration portal is currently unavailable on both prelaunch and production. Our support team is investigating.

    2. 25 Απριλίου 2025 στις 1:15 μ.μ. UTCresolved

      Configuration Portal access has been restored; thank you for you patience as our team worked through this issue.

    ETL processes are experiencing a delay

    Έναρξη 28 Φεβρουαρίου 2025 στις 3:08 μ.μ. UTC · 1h 59m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    WebAdMITWebAdMIT API
    1. 28 Φεβρουαρίου 2025 στις 3:08 μ.μ. UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 28 Φεβρουαρίου 2025 στις 4:59 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 28 Φεβρουαρίου 2025 στις 5:07 μ.μ. UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    Έναρξη 12 Νοεμβρίου 2024 στις 2:50 μ.μ. UTC · 3h 21m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Applicant PortalEvaluator Portal (LORs)Configuration PortalCAS APIApplicant Portal PDFs
    1. 12 Νοεμβρίου 2024 στις 2:50 μ.μ. UTCinvestigating

      Intermittent Connectivity Issues We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Applicant Portal Applicant Portal PDFs Evaluator Portal (LORs) CAS API Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 Νοεμβρίου 2024 στις 4:28 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Νοεμβρίου 2024 στις 6:11 μ.μ. UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    Έναρξη 12 Νοεμβρίου 2024 στις 2:20 μ.μ. UTC · 3h 51m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    WebAdMITWebAdMIT PDFs
    1. 12 Νοεμβρίου 2024 στις 2:20 μ.μ. UTCinvestigating

      We are aware that some users are experiencing slower load times accessing WebAdMIT and issues downloading the following types of PDFs: - Full Application - Transcript - Evaluation Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 Νοεμβρίου 2024 στις 4:29 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Νοεμβρίου 2024 στις 6:11 μ.μ. UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    Έναρξη 3 Ιανουαρίου 2024 στις 10:47 μ.μ. UTC · 15h 2m

    Pending
    Επηρεαζόμενα στοιχεία
    WebAdMITWebAdMIT PDFs
    1. 3 Ιανουαρίου 2024 στις 10:47 μ.μ. UTCinvestigating

      WebAdMIT is currently experiencing degraded performance, leading to intermittent slowness in system responses. Our Technical Support team is working to identify and resolve the issue.

    2. 4 Ιανουαρίου 2024 στις 3:39 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 Ιανουαρίου 2024 στις 1:45 μ.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 4 Ιανουαρίου 2024 στις 1:49 μ.μ. UTCresolved

      Performance issues have been resolved. Our team is monitoring the system to ensure the issue does not reoccur.

    Intermittent API Issues

    Έναρξη 11 Σεπτεμβρίου 2023 στις 6:22 μ.μ. UTC · 1h 37m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    WebAdMIT API
    1. 11 Σεπτεμβρίου 2023 στις 6:22 μ.μ. UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the WebAdMIT APIs. Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 11 Σεπτεμβρίου 2023 στις 7:24 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 Σεπτεμβρίου 2023 στις 8:00 μ.μ. UTCresolved

      This incident has been resolved.

    PDFs Degraded Performance

    Έναρξη 6 Ιουνίου 2023 στις 7:20 μ.μ. UTC · 15h 30m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    WebAdMIT PDFs
    1. 6 Ιουνίου 2023 στις 7:20 μ.μ. UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 7 Ιουνίου 2023 στις 10:51 π.μ. UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    Έναρξη 30 Μαΐου 2023 στις 1:33 μ.μ. UTC · 1h 50m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    WebAdMIT PDFsApplicant Portal PDFs
    1. 30 Μαΐου 2023 στις 1:33 μ.μ. UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 30 Μαΐου 2023 στις 3:23 μ.μ. UTCresolved

      This incident has been resolved.

    Prelaunch CAS Configuration Portal - Intermittent Connectivity Issues

    Έναρξη 3 Απριλίου 2023 στις 12:53 μ.μ. UTC · 1h 10m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Configuration Portal
    1. 3 Απριλίου 2023 στις 12:53 μ.μ. UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portal: 1. Prelaunch CAS Configuration Portal Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 3 Απριλίου 2023 στις 2:03 μ.μ. UTCresolved

      This incident has been resolved.

    Transcript Delay Notice

    Έναρξη 18 Ιανουαρίου 2023 στις 8:15 μ.μ. UTC · 0m

    Pending
    Επηρεαζόμενα στοιχεία
    WebAdMIT PDFsApplicant Portal PDFs
    1. 18 Ιανουαρίου 2023 στις 8:15 μ.μ. UTCresolved

      Delivery of some official transcripts to Liaison was delayed. These transcripts have now been received and processed. We encourage schools to consider any transcript with a posted date of 01/19/23 or earlier to have arrived before any January deadlines.

    Delays Transmitting Applicants into WebAdMIT

    Έναρξη 27 Οκτωβρίου 2022 στις 2:03 μ.μ. UTC · 22h 11m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    WebAdMIT
    1. 27 Οκτωβρίου 2022 στις 2:03 μ.μ. UTCinvestigating

      Following last night’s maintenance, our team has made some progress on mitigating the delays transmitting applicant data into WebAdMIT but we have more improvements to make. As a reminder: • All applicant data is transmitting, it is just taking longer to arrive in WebAdMIT than expected. • If you are exporting data nightly from WebAdMIT to other systems and your exports look only for applications submitted yesterday, you will need to rerun last night’s export in the morning. Alternatively, you can adjust your export to include applicants submitted in the previous two days. We will keep you updated on progress.

    2. 27 Οκτωβρίου 2022 στις 6:15 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 Οκτωβρίου 2022 στις 1:43 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 Οκτωβρίου 2022 στις 12:14 μ.μ. UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    Έναρξη 12 Σεπτεμβρίου 2022 στις 2:36 μ.μ. UTC · 10h 22m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    WebAdMIT PDFs
    1. 12 Σεπτεμβρίου 2022 στις 2:36 μ.μ. UTCinvestigating

      We are aware that some users may be experiencing issues downloading Full Application PDFs from WebAdMIT. Please re-try if you are having difficulty as that may solve the issue. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 Σεπτεμβρίου 2022 στις 5:40 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Σεπτεμβρίου 2022 στις 11:56 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 Σεπτεμβρίου 2022 στις 12:57 π.μ. UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    Έναρξη 12 Αυγούστου 2022 στις 1:25 μ.μ. UTC · 11h 8m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 12 Αυγούστου 2022 στις 1:25 μ.μ. UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Portals WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 Αυγούστου 2022 στις 5:58 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Αυγούστου 2022 στις 7:24 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results. However some users may still experience intermittent connectivity issue.

    4. 13 Αυγούστου 2022 στις 12:33 π.μ. UTCresolved

      This incident has been resolved.

    WebAdMIT - Intermittent Connectivity Issues

    Έναρξη 21 Ιουνίου 2022 στις 6:50 μ.μ. UTC · 1h 51m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Universal Advisor PortalWebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT API
    1. 21 Ιουνίου 2022 στις 6:50 μ.μ. UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 21 Ιουνίου 2022 στις 7:45 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 Ιουνίου 2022 στις 8:29 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 Ιουνίου 2022 στις 8:41 μ.μ. UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    Έναρξη 31 Μαΐου 2022 στις 9:47 μ.μ. UTC · 7h 13m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsApplicant Portal PDFs
    1. 31 Μαΐου 2022 στις 9:47 μ.μ. UTCinvestigating

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 31 Μαΐου 2022 στις 11:43 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 Ιουνίου 2022 στις 12:06 π.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    4. 1 Ιουνίου 2022 στις 5:00 π.μ. UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    Έναρξη 26 Μαΐου 2022 στις 1:09 μ.μ. UTC · 2h 39m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 26 Μαΐου 2022 στις 1:09 μ.μ. UTCidentified

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 26 Μαΐου 2022 στις 3:48 μ.μ. UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues - Prelaunch portals

    Έναρξη 18 Απριλίου 2022 στις 2:25 μ.μ. UTC · 24m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Applicant Portal
    1. 18 Απριλίου 2022 στις 2:25 μ.μ. UTCidentified

      We are aware that some users are experiencing intermittent connectivity issues which may prevent them from accessing the following portals: - Applicant Portal - Prelaunch environment Our technical support team has identified the issue and is working to restore full access at this time. We will provide an update once resolved. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 18 Απριλίου 2022 στις 2:26 μ.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18 Απριλίου 2022 στις 2:49 μ.μ. UTCresolved

      During our monitoring period, no other connectivity issues were observed by our technical support team. This issue is now resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    Έναρξη 18 Απριλίου 2022 στις 12:11 π.μ. UTC · 2h 0m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Applicant PortalConfiguration Portal
    1. 18 Απριλίου 2022 στις 12:11 π.μ. UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 18 Απριλίου 2022 στις 2:11 π.μ. UTCresolved

      This incident has been resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    Έναρξη 4 Απριλίου 2022 στις 7:09 μ.μ. UTC · 45m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Applicant PortalConfiguration Portal
    1. 4 Απριλίου 2022 στις 7:09 μ.μ. UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 4 Απριλίου 2022 στις 7:54 μ.μ. UTCresolved

      This incident has been resolved.