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    Ιστορικό διακοπών του Marvel

    39 Marvel incidents · Ιούνιος 2015 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    Design Tool storage intermittent failures

    Έναρξη 7 Αυγούστου 2024 στις 10:34 π.μ. UTC · 4d 22h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Design Tool
    1. 7 Αυγούστου 2024 στις 10:34 π.μ. UTCinvestigating

      Our design tool storage system is experiencing intermittent failures that we are currently investigating.

    2. 7 Αυγούστου 2024 στις 10:42 π.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 Αυγούστου 2024 στις 3:04 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring results.

    4. 8 Αυγούστου 2024 στις 4:54 μ.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 12 Αυγούστου 2024 στις 8:54 π.μ. UTCresolved

      Our infrastructure has been upgraded and monitoring has ensured that we are experiencing no more intermittent errors on our design tool storage systems.

    Outage of backend system supporting Marvel

    Έναρξη 20 Φεβρουαρίου 2024 στις 11:02 π.μ. UTC · 3h 19m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    BlogSketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 20 Φεβρουαρίου 2024 στις 11:02 π.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 20 Φεβρουαρίου 2024 στις 11:43 π.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 Φεβρουαρίου 2024 στις 11:44 π.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    4. 20 Φεβρουαρίου 2024 στις 1:10 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 20 Φεβρουαρίου 2024 στις 2:21 μ.μ. UTCresolved

      Due to a problem with a subsystem responsible for our processing queues we were unable to serve the application. We have failed over to an alternate system and all systems are now operational.

    Infrastructure Outage

    Έναρξη 6 Ιουνίου 2023 στις 3:20 μ.μ. UTC · 24m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Sketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 6 Ιουνίου 2023 στις 3:20 μ.μ. UTCinvestigating

      We are currently investigating this issue. Google's infrastructure is potentially having issues with networking and load balancing affecting our service.

    2. 6 Ιουνίου 2023 στις 3:36 μ.μ. UTCidentified

      Confirmed issue with Google's infrastructure.

    3. 6 Ιουνίου 2023 στις 3:38 μ.μ. UTCidentified

      Traffic beginning to hit Marvel's database again. We are monitoring the situation.

    4. 6 Ιουνίου 2023 στις 3:44 μ.μ. UTCresolved

      Marvel is operational again. We will continue to monitor the situation.

    DNS Failure

    Έναρξη 19 Φεβρουαρίου 2023 στις 12:23 π.μ. UTC · 37m

    Pending
    Επηρεαζόμενα στοιχεία
    Design syncProject EditorPrototypesGraphQL Platform APIDesign Tool
    1. 19 Φεβρουαρίου 2023 στις 12:23 π.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 19 Φεβρουαρίου 2023 στις 1:00 π.μ. UTCresolved

      This incident has been resolved.

    Parts of the service are not responding

    Έναρξη 14 Δεκεμβρίου 2022 στις 12:10 μ.μ. UTC · 6m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Sketch pluginProject EditorPrototypesGraphQL Platform API
    1. 14 Δεκεμβρίου 2022 στις 12:10 μ.μ. UTCinvestigating

      We are currently investigating an issue where prototypes and some parts of the system are not responding.

    2. 14 Δεκεμβρίου 2022 στις 12:15 μ.μ. UTCresolved

      The incident has been resolved.

    Marvel web app is experiencing intermittent outages

    Έναρξη 3 Δεκεμβρίου 2022 στις 1:24 π.μ. UTC · 43m

    Pending
    Επηρεαζόμενα στοιχεία
    BlogSketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 3 Δεκεμβρίου 2022 στις 1:24 π.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 3 Δεκεμβρίου 2022 στις 2:07 π.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 3 Δεκεμβρίου 2022 στις 2:07 π.μ. UTCresolved

      This incident has been resolved.

    Infrastructure Issue

    Έναρξη 29 Απριλίου 2022 στις 6:44 π.μ. UTC · 57m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    BlogSketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 29 Απριλίου 2022 στις 6:44 π.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 29 Απριλίου 2022 στις 7:03 π.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 Απριλίου 2022 στις 7:06 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29 Απριλίου 2022 στις 7:41 π.μ. UTCresolved

      This incident has been resolved.

    Marvel backend update failure

    Έναρξη 13 Απριλίου 2022 στις 10:21 π.μ. UTC · 2h 51m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Project EditorPrototypesBillingDesign Tool
    1. 13 Απριλίου 2022 στις 10:21 π.μ. UTCinvestigating

      We are currently investigating an issue where a code deploy has disabled our frontend site from functioning.

    2. 13 Απριλίου 2022 στις 10:27 π.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 Απριλίου 2022 στις 10:37 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 Απριλίου 2022 στις 1:12 μ.μ. UTCresolved

      This incident has been resolved.

    Partial outage due to cache server issue

    Έναρξη 21 Σεπτεμβρίου 2021 στις 6:30 π.μ. UTC · 14m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    BlogSketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 21 Σεπτεμβρίου 2021 στις 6:30 π.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 21 Σεπτεμβρίου 2021 στις 6:33 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21 Σεπτεμβρίου 2021 στις 6:44 π.μ. UTCresolved

      This incident has been resolved.

    Design API backend Issue

    Έναρξη 21 Ιουλίου 2021 στις 4:40 μ.μ. UTC · 3h 58m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Sketch pluginDesign syncDesign Tool
    1. 21 Ιουλίου 2021 στις 4:40 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 21 Ιουλίου 2021 στις 7:19 μ.μ. UTCinvestigating

      We are continuing to investigate an issue with a third party data provider which is impacting on new design documents being created. Document retrieval and some updates are still working. We are working with the provider to identify the source of the issue and solve it as soon as possible.

    3. 21 Ιουλίου 2021 στις 8:14 μ.μ. UTCidentified

      Our provider has identified the source of the issue and is attempting a fix. New designs are now available to be created again, with updates and document fetches also now fully available. We will continue to monitor the issue.

    4. 21 Ιουλίου 2021 στις 8:24 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 21 Ιουλίου 2021 στις 8:37 μ.μ. UTCresolved

      This incident has been resolved.

    CDN hosting service experiencing issues

    Έναρξη 8 Ιουνίου 2021 στις 9:58 π.μ. UTC · 3h 56m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    BlogSketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 8 Ιουνίου 2021 στις 9:58 π.μ. UTCinvestigating

      We are currently investigating an issue with our edge content network having a failure. Our service is currently unavailable at this time

    2. 8 Ιουνίου 2021 στις 10:27 π.μ. UTCinvestigating

      The outage is affecting specific locations where Fastly is down. We are still able to host to a number of countries globally.

    3. 8 Ιουνίου 2021 στις 10:46 π.μ. UTCmonitoring

      Our CDN provider appears to be addressing the issue and we are seeing some of the service reappear in different locations.

    4. 8 Ιουνίου 2021 στις 11:19 π.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 8 Ιουνίου 2021 στις 1:54 μ.μ. UTCresolved

      This incident has been resolved.

    Issue with application servers: http 503

    Έναρξη 24 Μαΐου 2021 στις 1:28 μ.μ. UTC · 3m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Sketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 24 Μαΐου 2021 στις 1:28 μ.μ. UTCinvestigating

      We are currently investigating the issue and will update you as soon as we can.

    2. 24 Μαΐου 2021 στις 1:31 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 24 Μαΐου 2021 στις 1:32 μ.μ. UTCresolved

      Incident resolved

    Unsplash API integration failure

    Έναρξη 10 Μαρτίου 2021 στις 3:59 μ.μ. UTC · 3h 24m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Design Tool
    1. 10 Μαρτίου 2021 στις 3:59 μ.μ. UTCinvestigating

      We are currently investigating an issue with our Unsplash Image API integration which is failing to load images added to a design in our design tool.

    2. 10 Μαρτίου 2021 στις 4:48 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 Μαρτίου 2021 στις 6:45 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 Μαρτίου 2021 στις 7:23 μ.μ. UTCresolved

      This incident has been resolved.

    Issue serving Design tool, Sketch and Handoff

    Έναρξη 19 Ιανουαρίου 2021 στις 11:12 π.μ. UTC · 31m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Sketch pluginDesign syncDesign Tool
    1. 19 Ιανουαρίου 2021 στις 11:12 π.μ. UTCidentified

      We are currently fixing an issue that affects the Design Tool, Sketch and Handoff. These features are currently offline.

    2. 19 Ιανουαρίου 2021 στις 11:42 π.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    3. 19 Ιανουαρίου 2021 στις 11:43 π.μ. UTCresolved

      Fixed, but we will continue to monitor.

    Global CDN disruption

    Έναρξη 12 Ιανουαρίου 2021 στις 3:59 μ.μ. UTC · 57m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    BlogSketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 12 Ιανουαρίου 2021 στις 3:59 μ.μ. UTCinvestigating

      Our CDN provider Fastly is experiencing some issues https://status.fastly.com/incidents/1rbr326kjsmt

    2. 12 Ιανουαρίου 2021 στις 4:53 μ.μ. UTCmonitoring

      Fastly has a fix out and they are monitoring.

    3. 12 Ιανουαρίου 2021 στις 4:55 μ.μ. UTCresolved

      This incident has been resolved.

    Degraded operations due to Google service outage.

    Έναρξη 14 Δεκεμβρίου 2020 στις 12:24 μ.μ. UTC · 3h 29m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Sketch pluginDesign syncProject EditorPrototypesBillingGraphQL Platform APIDesign Tool
    1. 14 Δεκεμβρίου 2020 στις 12:24 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 14 Δεκεμβρίου 2020 στις 12:47 μ.μ. UTCmonitoring

      Google appear to have stabilised their performance issues and the service appears to be back to normal operation, we will continue monitoring to ensure everything is working correctly.

    3. 14 Δεκεμβρίου 2020 στις 3:53 μ.μ. UTCresolved

      This incident was Google related and appears resolved their end.

    Backend sync queues degraded

    Έναρξη 30 Νοεμβρίου 2020 στις 1:17 μ.μ. UTC · 3h 56m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Design syncPrototypesGraphQL Platform APIDesign Tool
    1. 30 Νοεμβρίου 2020 στις 1:17 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 30 Νοεμβρίου 2020 στις 1:51 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 Νοεμβρίου 2020 στις 2:39 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 Νοεμβρίου 2020 στις 5:13 μ.μ. UTCresolved

      This incident has been resolved.

    Backend failure on hosting service

    Έναρξη 28 Αυγούστου 2020 στις 11:10 π.μ. UTC · 3h 33m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Blog
    1. 28 Αυγούστου 2020 στις 11:10 π.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 28 Αυγούστου 2020 στις 12:08 μ.μ. UTCidentified

      The issue with the blog not loading is localised so far to locations in the UK, specifically London. We are working with our hosting provider to solve the issue.

    3. 28 Αυγούστου 2020 στις 12:08 μ.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    4. 28 Αυγούστου 2020 στις 2:43 μ.μ. UTCresolved

      This incident has been resolved.

    Images not loading for some customers - Image Hosting Provider

    Έναρξη 11 Αυγούστου 2020 στις 7:00 π.μ. UTC · 0m

    IssuesΜικρό περιστατικό
    1. 13 Αυγούστου 2020 στις 5:44 μ.μ. UTCresolved

      An SSL network error prevented certain customers from being able to see images on the platform. This issue was affecting customers utilising internal network proxies which prevented the images from loading due to an SSL Protocol error. All of our images are hosted via our CDN system Fast.ly. We altered the Fastly system to force TLS and HSTS security headers for all clients requesting image URLs and it solved the issue. We are still investigating the root cause of why this suddenly occurred as no configuration was changed or altered in the Fast.ly hosting system. We will be working to determine further with Fastly and our customers to determine the specific conditions leading to the error occurring.

    Design API Node Failure

    Έναρξη 14 Ιουνίου 2020 στις 8:18 μ.μ. UTC · 3h 8m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Design syncDesign Tool
    1. 14 Ιουνίου 2020 στις 8:18 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 14 Ιουνίου 2020 στις 8:33 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 Ιουνίου 2020 στις 10:54 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 Ιουνίου 2020 στις 11:25 μ.μ. UTCresolved

      This incident has been resolved.