Ιστορικό διακοπών του Mycase

1. 5 Οκτωβρίου 2026 στις 5:25 μ.μ. UTCinvestigating

   Γνωρίζουμε την υποβαθμισμένη αναζήτηση για προχωρημένους χρήστες, και ερευνούμε ενεργά.

2. 5 Οκτωβρίου 2026 στις 5:42 μ.μ. UTCmonitoring

   Εφαρμόστηκε μια ρύθμιση και παρακολουθούμε τα αποτελέσματα.

3. 5 Οκτωβρίου 2026 στις 9:18 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 23 Μαρτίου 2026 στις 5:21 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 23 Μαρτίου 2026 στις 10:10 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 Μαρτίου 2026 στις 12:59 μ.μ. UTCresolved

   This incident has been resolved.

1. 20 Μαρτίου 2026 στις 7:03 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 20 Μαρτίου 2026 στις 9:36 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21 Μαρτίου 2026 στις 5:42 π.μ. UTCresolved

   This incident has been resolved.

1. 11 Φεβρουαρίου 2026 στις 5:18 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 11 Φεβρουαρίου 2026 στις 5:48 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 Φεβρουαρίου 2026 στις 6:53 μ.μ. UTCresolved

   This incident has been resolved.

1. 19 Νοεμβρίου 2025 στις 2:07 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 19 Νοεμβρίου 2025 στις 2:35 μ.μ. UTCresolved

   This incident has been resolved.

1. 20 Οκτωβρίου 2025 στις 1:04 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 20 Οκτωβρίου 2025 στις 1:05 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 20 Οκτωβρίου 2025 στις 1:51 μ.μ. UTCidentified

   We’re continuing to work on bringing our systems fully back on track following a major outage at our cloud provider, who are still experiencing a partial service disruption. While recovery progresses, customers may continue to experience slowness or degraded performance across parts of the system. We’ll post more updates as they become available.

4. 20 Οκτωβρίου 2025 στις 2:37 μ.μ. UTCidentified

   We are aware of customers seeing slow response times within the MyCase app and/or increased timeouts. This is the result of an ongoing incident with our cloud provider, AWS, and we are closely monitoring the situation to restore operations to normal as quickly as we can. We appreciate your continued patience in this matter.

5. 20 Οκτωβρίου 2025 στις 5:54 μ.μ. UTCidentified

   We are continuing to monitor this incident with our cloud provider, AWS.

6. 20 Οκτωβρίου 2025 στις 7:48 μ.μ. UTCidentified

   We are continuing to monitor this incident with our cloud provider, AWS. The incident persists, but gradual improvement is noted with login attempts and application navigation.

7. 20 Οκτωβρίου 2025 στις 9:22 μ.μ. UTCresolved

   This incident has been resolved.

1. 3 Σεπτεμβρίου 2025 στις 5:54 μ.μ. UTCinvestigating

   MyCase is currently experiencing degraded performance of the Search feature for some users. Our Development Team is aware of this issue and working as quickly as possible to resolve it. Please check back on this page, and we will provide an update shortly.

2. 3 Σεπτεμβρίου 2025 στις 6:01 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 Σεπτεμβρίου 2025 στις 6:45 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 Σεπτεμβρίου 2025 στις 10:12 μ.μ. UTCresolved

   This incident has been resolved.

1. 14 Αυγούστου 2025 στις 8:49 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 15 Αυγούστου 2025 στις 12:01 π.μ. UTCresolved

   This incident has been resolved.

1. 17 Ιουλίου 2025 στις 11:30 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 17 Ιουλίου 2025 στις 11:44 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 Ιουλίου 2025 στις 11:49 μ.μ. UTCresolved

   This incident has been resolved.

1. 30 Ιουνίου 2025 στις 9:19 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 30 Ιουνίου 2025 στις 9:22 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 30 Ιουνίου 2025 στις 9:28 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

4. 30 Ιουνίου 2025 στις 9:34 μ.μ. UTCresolved

   This incident has been resolved.

1. 10 Ιουνίου 2025 στις 3:58 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 10 Ιουνίου 2025 στις 4:20 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 Ιουνίου 2025 στις 4:56 μ.μ. UTCresolved

   This incident has been resolved.

1. 22 Απριλίου 2025 στις 1:41 μ.μ. UTCinvestigating

   We are currently investigating this issue with our third party texting partner. While MFA texts may fail for some customers, using email to login will work. If you need to switch email for MFA, please reach out to your admin user to reset this feature.

2. 22 Απριλίου 2025 στις 2:23 μ.μ. UTCmonitoring

   MFA text messages from our third party texting partner are functioning. We continue to monitor their delivery status.

3. 22 Απριλίου 2025 στις 3:18 μ.μ. UTCresolved

   This incident has been resolved.

1. 2 Απριλίου 2025 στις 2:17 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 2 Απριλίου 2025 στις 2:36 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 Απριλίου 2025 στις 3:12 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 Απριλίου 2025 στις 4:12 μ.μ. UTCresolved

   This incident has been resolved.

1. 3 Μαρτίου 2025 στις 8:04 μ.μ. UTCinvestigating

   MyCase is currently experiencing degraded performance of the search feature. Our Development Team is aware of this issue and working as quickly as possible to resolve it. Please check back on this page and we will provide an update shortly.

2. 3 Μαρτίου 2025 στις 8:29 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 Μαρτίου 2025 στις 8:55 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 Μαρτίου 2025 στις 10:22 μ.μ. UTCresolved

   This incident has been resolved.

1. 3 Μαρτίου 2025 στις 6:00 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 3 Μαρτίου 2025 στις 6:31 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 3 Μαρτίου 2025 στις 7:51 μ.μ. UTCresolved

   This incident has been resolved.

1. 25 Φεβρουαρίου 2025 στις 9:40 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 25 Φεβρουαρίου 2025 στις 9:52 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 Φεβρουαρίου 2025 στις 10:18 μ.μ. UTCresolved

   This incident has been resolved.

1. 4 Φεβρουαρίου 2025 στις 9:09 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 4 Φεβρουαρίου 2025 στις 9:32 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4 Φεβρουαρίου 2025 στις 10:14 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4 Φεβρουαρίου 2025 στις 10:36 μ.μ. UTCresolved

   This incident has been resolved.

1. 19 Νοεμβρίου 2024 στις 6:08 μ.μ. UTCinvestigating

   Some users are experiencing errors when trying to log in to their MyCase account. While we investigate and fix the issue, this login page will work successfully: https://auth.mycase.com/login_sessions/new?client_id=tCEM8hNY7GaC2c8P&response_type=code

2. 19 Νοεμβρίου 2024 στις 6:49 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 19 Νοεμβρίου 2024 στις 10:09 μ.μ. UTCresolved

   This incident has been resolved.

1. 15 Αυγούστου 2024 στις 6:35 μ.μ. UTCinvestigating

   We are currently investigating a potential issue with our data center provider and will provide updates as soon as possible

2. 15 Αυγούστου 2024 στις 6:58 μ.μ. UTCidentified

   We are seeing a recovery in our data center provider and will continue to monitor.

3. 15 Αυγούστου 2024 στις 7:22 μ.μ. UTCmonitoring

   We are seeing a recovery in our data center provider and MyCase service appears to be restored. We will continue to monitor to ensure resolution.

4. 15 Αυγούστου 2024 στις 7:42 μ.μ. UTCresolved

   This incident has been resolved.

1. 31 Μαΐου 2024 στις 5:49 μ.μ. UTCinvestigating

   We are currently investigating a service interruption with LawPay Payments. This may affect your ability to record payments in MyCase if you are using the LawPay integration. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes.

2. 31 Μαΐου 2024 στις 5:52 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 31 Μαΐου 2024 στις 7:05 μ.μ. UTCmonitoring

   The fix has resolved the primary issues and we are continuing to monitor to ensure full resolution.

4. 31 Μαΐου 2024 στις 7:35 μ.μ. UTCidentified

   We continue to see degraded performance that may cause intermittent slowness or 500 errors. We are continuing to work on the resolution.

5. 31 Μαΐου 2024 στις 8:51 μ.μ. UTCidentified

   We are identifying additional solutions and will continue to implement and monitor until the issue is fully resolved.

6. 31 Μαΐου 2024 στις 9:33 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 31 Μαΐου 2024 στις 9:35 μ.μ. UTCresolved

   This incident has been resolved.