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    Ιστορικό διακοπών του Paperspace

    51 Paperspace incidents · Μάρτιος 2024 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    Διακοπή υπηρεσίας: Κονσόλα χώρου χαρτιού

    Έναρξη 26 Αυγούστου 2026 στις 10:46 π.μ. UTC · 1h 4m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Console
    1. 26 Αυγούστου 2026 στις 10:46 π.μ. UTCinvestigating

      Αυτή τη στιγμή διερευνούμε ένα ζήτημα που εμποδίζει τους χρήστες να έχουν πρόσβαση ή να συνδεθούν με την κονσόλα Paperspace. Ζητάμε συγγνώμη για κάθε ενόχληση που μπορεί να προκάλεσε αυτό και σας ευχαριστούμε για την υπομονή και την κατανόησή σας.

    2. 26 Αυγούστου 2026 στις 11:41 π.μ. UTCmonitoring

      Η ομάδα μηχανικών μας έχει επιλύσει το ζήτημα που εμπόδιζε τους χρήστες να έχουν πρόσβαση ή να συνδεθούν στην Κονσόλα Χαρτοδιαστήματος, και αυτήν τη στιγμή παρακολουθούμε τα αποτελέσματα. Ζητάμε συγγνώμη για κάθε ενόχληση που μπορεί να προκάλεσε αυτό και σας ευχαριστούμε για την υπομονή και την κατανόησή σας.

    3. 26 Αυγούστου 2026 στις 11:50 π.μ. UTCresolved

      Η ομάδα Μηχανικών μας έχει επιβεβαιώσει ότι το ζήτημα που εμποδίζει τους χρήστες να έχουν πρόσβαση ή να συνδεθούν στην κονσόλα Paperspace έχει επιλυθεί, και η υπηρεσία έχει αποκατασταθεί πλήρως. Σας ευχαριστώ για την υπομονή και την κατανόησή σας σε αυτό το περιστατικό. Εάν συνεχίσετε να αντιμετωπίζετε τυχόν προβλήματα, παρακαλούμε επικοινωνήστε με την ομάδα υποστήριξης και θα χαρούμε να σας βοηθήσουμε περαιτέρω.

    Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

    Service Disruption Identified: CORE CA1

    Έναρξη 26 Μαΐου 2026 στις 1:30 π.μ. UTC · 3h 34m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    US (CA1)
    1. 26 Μαΐου 2026 στις 3:11 π.μ. UTCinvestigating

      We are currently investigating an issue preventing users from interacting with Core Virtual Machines in the CA1 Region.

    2. 26 Μαΐου 2026 στις 3:25 π.μ. UTCmonitoring

      We've identified and implemented a fix for the issue and are monitoring the results. Some users might still experience issues as we continue working on this.

    3. 26 Μαΐου 2026 στις 5:04 π.μ. UTCresolved

      This incident has been resolved now.

    Service Disruption Identified: CORE

    Έναρξη 8 Μαΐου 2026 στις 6:08 μ.μ. UTC · 3h 54m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    US (NY2)
    1. 8 Μαΐου 2026 στις 6:08 μ.μ. UTCidentified

      As of 14:30 UTC, our Engineering team is investigating reports of network connectivity issues impacting a small subset of customer VMs in NY2 region. Users may experience intermittent connectivity issues. We apologize for the inconvenience and will share an update once we have more information.

    2. 8 Μαΐου 2026 στις 6:09 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    3. 8 Μαΐου 2026 στις 7:55 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 Μαΐου 2026 στις 10:02 μ.μ. UTCresolved

      Our Engineering team has resolved the incident with intermittent connectivity issues affecting a few Core VMs in the NY2 data center. If you continue to experience problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.

    Degraded Performance: Core VM Start/Stop Delays and Internal Connectivity Issues

    Έναρξη 20 Απριλίου 2026 στις 3:32 μ.μ. UTC · 2h 1m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    US (NY2)
    1. 20 Απριλίου 2026 στις 3:32 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 20 Απριλίου 2026 στις 5:30 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 Απριλίου 2026 στις 5:32 μ.μ. UTCresolved

      This incident has been resolved.

    GPU Instance Power-On Issues (NYC Region)

    Έναρξη 18 Απριλίου 2026 στις 3:00 μ.μ. UTC · 2h 18m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    US (NY2)
    1. 18 Απριλίου 2026 στις 3:00 μ.μ. UTCinvestigating

      We are currently investigating an issue affecting a subset of GPU instances in the NYC region. Customers using P5000, P6000, and RTX5000 instances may experience difficulties when attempting to power on these resources. Our engineering team is actively working to identify the root cause and implement a resolution. In the meantime, impacted customers may encounter delays or failures when starting affected instances. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.

    2. 18 Απριλίου 2026 στις 5:19 μ.μ. UTCresolved

      The issue affecting a subset of GPU instances in the NYC region has been resolved. Customers using P5000, P6000, and RTX5000 instances may have previously experienced difficulties when attempting to power on these resources. Importantly, this issue had no impact on running instances, only power-on actions were affected. Our engineering team has implemented a fix and is continuing to monitor the environment to ensure stability.

    Service Disruption Identified: Gradient

    Έναρξη 16 Ιανουαρίου 2026 στις 10:27 π.μ. UTC · 5h 54m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Gradient
    1. 16 Ιανουαρίου 2026 στις 10:27 π.μ. UTCinvestigating

      Our engineering team is investigating reports of service disruption impacting Gradient notebooks. At this point, users may experience intermittent issues with their notebooks. We apologize for the inconvenience and appreciate your patience and cooperation as we work to resolve the issue. Our engineers are actively investigating the cause and working towards a solution. We will share an update once we have further details.

    2. 16 Ιανουαρίου 2026 στις 12:20 μ.μ. UTCidentified

      Our Engineering team has identified the cause of the service disruption impacting Gradient notebooks and is actively working on a fix. At this time, users may continue to experience intermittent issues with their notebooks. Our team is implementing a solution to resolve the issue as soon as possible. We will provide another update once the fix is deployed and the service is restored.

    3. 16 Ιανουαρίου 2026 στις 4:20 μ.μ. UTCmonitoring

      A fix has been implemented and the service has been fully restored. Our engineering team has resolved the issue, and we are actively monitoring the system to ensure continued stability.

    4. 16 Ιανουαρίου 2026 στις 4:21 μ.μ. UTCresolved

      This incident has been resolved.

    Service Disruption Identified: CORE

    Έναρξη 16 Ιανουαρίου 2026 στις 10:09 π.μ. UTC · 2h 39m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    US (NY2)
    1. 16 Ιανουαρίου 2026 στις 10:09 π.μ. UTCidentified

      We've identified an ongoing issue impacting Core Machines. Our engineering team is actively investigating the root cause and working diligently toward a resolution. We understand how disruptive this may be and sincerely apologize for the inconvenience. Please rest assured that resolving this remains a top priority, and we’ll keep you updated with progress as soon as more information becomes available.

    2. 16 Ιανουαρίου 2026 στις 12:48 μ.μ. UTCresolved

      This incident has been resolved. The core VMs should be working as intended. Thanks for your cooperation.

    Service Disruption: Gradient

    Έναρξη 26 Δεκεμβρίου 2025 στις 2:55 μ.μ. UTC · 21d 1h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    GradientUS (NY2)
    1. 26 Δεκεμβρίου 2025 στις 2:55 μ.μ. UTCinvestigating

      We are currently investigating a network disruption that is preventing users from interacting with Gradient notebooks.

    2. 26 Δεκεμβρίου 2025 στις 3:38 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 Δεκεμβρίου 2025 στις 7:55 μ.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    4. 26 Δεκεμβρίου 2025 στις 9:27 μ.μ. UTCmonitoring

      A fix has been deployed. Users should be able to create and interact with their notebooks normally. Awaiting confirmation before closure.

    5. 27 Δεκεμβρίου 2025 στις 7:50 π.μ. UTCinvestigating

      We are currently investigating a network disruption that is preventing users from interacting with Gradient notebooks. Our engineers are working on resolution of the Gradient notebooks' unavailability.

    6. 27 Δεκεμβρίου 2025 στις 4:12 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    7. 27 Δεκεμβρίου 2025 στις 8:46 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    8. 16 Ιανουαρίου 2026 στις 4:21 μ.μ. UTCresolved

      This incident has been resolved.

    Service Disruption Identified: CORE

    Έναρξη 10 Δεκεμβρίου 2025 στις 6:00 π.μ. UTC · 2h 5m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    US (CA1)
    1. 10 Δεκεμβρίου 2025 στις 6:00 π.μ. UTCidentified

      We have identified a service disruption affecting all resources in the CA1 region. Our team is working to restore services as quickly as possible. Users may be unable to access their Core VMs during this time. Further updates will be provided as recovery progresses.

    2. 10 Δεκεμβρίου 2025 στις 7:06 π.μ. UTCmonitoring

      Our teams have applied a fix and connectivity in the CA1 region is returning to normal. We are monitoring the environment to confirm full recovery.

    3. 10 Δεκεμβρίου 2025 στις 8:05 π.μ. UTCresolved

      This incident has been resolved. The core machines should be working as intended. Thank you for your patience and cooperation.

    Ticketing tool for the Paperspace affected

    Έναρξη 5 Δεκεμβρίου 2025 στις 9:23 π.μ. UTC · 56m

    Pending
    Επηρεαζόμενα στοιχεία
    Console
    1. 5 Δεκεμβρίου 2025 στις 9:23 π.μ. UTCinvestigating

      We are currently experiencing an outage affecting the Paperspace main website (paperspace.com). At this time, the Paperspace Console remains fully operational and can be accessed directly at: https://console.paperspace.com In addition, our ticketing system is encountering delays, which may impact our ability to respond as quickly as usual. Our Support team is actively monitoring the situation and will reply as soon as the system stabilizes. We will continue to provide updates as we work to restore full functionality. Thank you for your patience and understanding.

    2. 5 Δεκεμβρίου 2025 στις 9:30 π.μ. UTCidentified

      The issue has been identified, a fix has been implemented and everything is operational now.

    3. 5 Δεκεμβρίου 2025 στις 9:31 π.μ. UTCmonitoring

      A fix has been implemented and we're monitoring the results. Thanks for your patience.

    4. 5 Δεκεμβρίου 2025 στις 10:19 π.μ. UTCresolved

      This incident has been resolved. Thank you everyone.

    Service Disruption Identified: CORE AMS

    Έναρξη 1 Δεκεμβρίου 2025 στις 12:04 π.μ. UTC · 1d 2h

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Europe (AMS1)
    1. 1 Δεκεμβρίου 2025 στις 12:04 π.μ. UTCinvestigating

      We have identified a service disruption affecting our AMS region due to a power issue. Our team is working diligently to resolve this matter as quickly as possible. In the meantime, users may experience issues with their Core Products.

    2. 1 Δεκεμβρίου 2025 στις 12:04 π.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 Δεκεμβρίου 2025 στις 3:44 π.μ. UTCidentified

      Update on Paperspace AMS Region Outage Our teams continue to work on recovering Paperspace services in the AMS region. Some customers may see improvements in bringing up their instances. We'll provide further updates as progress is made.

    4. 1 Δεκεμβρίου 2025 στις 6:50 π.μ. UTCmonitoring

      The AMS region is now operational, but some users may experience slow performance as systems stabilize. Our team is monitoring the recovery and working to restore full functionality.

    5. 1 Δεκεμβρίου 2025 στις 12:07 μ.μ. UTCidentified

      The AMS region is operating in a partially degraded state. While some services are accessible, others remain unavailable for certain customers. We have identified the issue and our engineers are actively working on recovery. We’ll provide further updates as progress continues.

    6. 1 Δεκεμβρίου 2025 στις 2:56 μ.μ. UTCidentified

      Our engineers are continuing to work on restoring full functionality in the AMS region. While some services remain partially unavailable for certain customers, recovery efforts are actively ongoing. We will provide further updates as progress continues.

    7. 1 Δεκεμβρίου 2025 στις 7:53 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    8. 2 Δεκεμβρίου 2025 στις 2:30 π.μ. UTCresolved

      The incident in the AMS region has been fully resolved, and all services are now available. If you experience any further issues, please don't hesitate to contact our support team for assistance.

    Service Disruption: Gradient

    Έναρξη 24 Οκτωβρίου 2025 στις 2:06 π.μ. UTC · 1h 48m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    GradientUS (NY2)
    1. 24 Οκτωβρίου 2025 στις 2:06 π.μ. UTCinvestigating

      We are currently investigating a network issue that is preventing users from interacting with Gradient notebooks.

    2. 24 Οκτωβρίου 2025 στις 2:57 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 Οκτωβρίου 2025 στις 3:54 π.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 24 Οκτωβρίου 2025 στις 3:54 π.μ. UTCresolved

      This incident has been resolved.

    Core machine inaccesssible

    Έναρξη 3 Οκτωβρίου 2025 στις 8:44 π.μ. UTC · 1d 14h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    US (NY2)
    1. 3 Οκτωβρίου 2025 στις 8:44 π.μ. UTCinvestigating

      We've identified an ongoing issue impacting Core Machines in NY2. Our engineering team is actively investigating the root cause and working diligently toward a resolution. We understand how disruptive this may be and sincerely apologize for the inconvenience. Please rest assured that resolving this remains a top priority, and we’ll keep you updated with progress as soon as more information becomes available.

    2. 3 Οκτωβρίου 2025 στις 9:13 π.μ. UTCidentified

      We’re currently investigating an issue affecting Core Machines. Our engineers are actively looking into the root cause to restore full functionality as quickly as possible. Thank you for your patience while we work on this, and we’ll share updates as soon as we have more details.

    3. 3 Οκτωβρίου 2025 στις 5:10 μ.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    4. 3 Οκτωβρίου 2025 στις 9:31 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 4 Οκτωβρίου 2025 στις 11:40 μ.μ. UTCresolved

      This incident has been resolved.

    Service Disruption: Single Sign-On (SSO)

    Έναρξη 28 Αυγούστου 2025 στις 12:46 μ.μ. UTC · 3h 7m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Desktop App & StreamingConsole
    1. 28 Αυγούστου 2025 στις 12:46 μ.μ. UTCinvestigating

      We are currently investigating customers being unable to log in using Single Sign-On (SSO). Standard login methods remain available. Our engineering team is actively working to restore full functionality, and we will share updates as they become available.

    2. 28 Αυγούστου 2025 στις 2:07 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 28 Αυγούστου 2025 στις 2:08 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 28 Αυγούστου 2025 στις 2:33 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 28 Αυγούστου 2025 στις 3:53 μ.μ. UTCresolved

      This incident has been resolved.

    Service Disruption: Paperspace Console

    Έναρξη 30 Μαΐου 2025 στις 6:12 π.μ. UTC · 1h 25m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Console
    1. 30 Μαΐου 2025 στις 6:12 π.μ. UTCinvestigating

      We are currently investigating an issue that is preventing users from accessing the Paperspace console. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and will provide updates as we progress.

    2. 30 Μαΐου 2025 στις 7:37 π.μ. UTCresolved

      The issue was identified as affecting only a specific cohort of users. We have verified that all the systems including the Paperspace Console are operating as expected. Any remaining access concerns will be handled on case-by-case basis. We appreciate your patience and understanding.

    Service Disruption: CORE VMs in NY2

    Έναρξη 24 Φεβρουαρίου 2025 στις 7:24 π.μ. UTC · 3h 59m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    US (NY2)
    1. 24 Φεβρουαρίου 2025 στις 7:24 π.μ. UTCinvestigating

      We are investigating an issue affecting Core VMs in the NY2 region, which may cause accessibility issues. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and will provide updates as we progress.

    2. 24 Φεβρουαρίου 2025 στις 9:33 π.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 24 Φεβρουαρίου 2025 στις 9:39 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 24 Φεβρουαρίου 2025 στις 11:24 π.μ. UTCresolved

      This incident has been resolved.

    API degraded performance and console access issues

    Έναρξη 6 Φεβρουαρίου 2025 στις 8:08 μ.μ. UTC · 54m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    ConsoleAPI
    1. 6 Φεβρουαρίου 2025 στις 8:08 μ.μ. UTCinvestigating

      We are seeing that our API is having degraded performance, also, access to the Paperspace Console might be intermittent. Our engineers are investigating the root cause. We appreciate your patience.

    2. 6 Φεβρουαρίου 2025 στις 8:33 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 Φεβρουαρίου 2025 στις 9:02 μ.μ. UTCresolved

      This incident has been resolved.

    Service Disruption Identified: Gradient

    Έναρξη 25 Ιανουαρίου 2025 στις 9:16 μ.μ. UTC · 6h 45m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Gradient
    1. 25 Ιανουαρίου 2025 στις 9:16 μ.μ. UTCidentified

      We've identified the issue and are working on a fix. Some users might still experience issues while we are implementing the fix.

    2. 25 Ιανουαρίου 2025 στις 10:27 μ.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    3. 25 Ιανουαρίου 2025 στις 11:22 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 Ιανουαρίου 2025 στις 4:01 π.μ. UTCresolved

      This incident has been resolved.

    Service Disruption: Gradient and Core

    Έναρξη 24 Ιανουαρίου 2025 στις 8:30 μ.μ. UTC · 3h 4m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    GradientUS (NY2)
    1. 24 Ιανουαρίου 2025 στις 9:36 μ.μ. UTCinvestigating

      We are currently investigating a network issue that is preventing users from interacting with Gradient notebooks and Core VMs.

    2. 24 Ιανουαρίου 2025 στις 9:37 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 24 Ιανουαρίου 2025 στις 9:37 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 24 Ιανουαρίου 2025 στις 10:12 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 24 Ιανουαρίου 2025 στις 11:33 μ.μ. UTCresolved

      This incident has been resolved.

    Service Disruption: Console UI

    Έναρξη 21 Δεκεμβρίου 2024 στις 2:40 π.μ. UTC · 2h 15m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Desktop App & StreamingConsole
    1. 21 Δεκεμβρίου 2024 στις 2:40 π.μ. UTCinvestigating

      We are currently investigating an issue that is preventing users from logging into their Paperspace account. We apologize for the inconvenience caused.

    2. 21 Δεκεμβρίου 2024 στις 3:45 π.μ. UTCinvestigating

      We are continuing to investigate the issue preventing users from logging into their Paperspace accounts. We sincerely apologize for the inconvenience this has caused and appreciate your patience as we work toward a resolution.

    3. 21 Δεκεμβρίου 2024 στις 4:13 π.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 21 Δεκεμβρίου 2024 στις 4:15 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 21 Δεκεμβρίου 2024 στις 4:55 π.μ. UTCresolved

      This incident has been resolved. Thank you for your patience and cooperation.