Ιστορικό διακοπών του Rainforest Qa

1. 24 Ιουνίου 2026 στις 6:22 π.μ. UTCidentified

   Έχουμε ανακαλύψει και εκδώσει με τα Windows 11 VMs μας που τους κάνει να αποτύχουν στην εκκίνηση και τη λειτουργία. Η αποτύπωση έχει αναγνωριστεί και προσπαθούμε να την βγάλουμε, αλλά αυτό μπορεί να πάρει μερικές ώρες. Εν τω μεταξύ οι διαδρομές που χρησιμοποιούν αυτούς τους τύπους VM θα καθυστερήσει ή μπορεί να είναι λάθος. Προσπαθούμε να επιλύσουμε την κατάσταση.

2. 24 Ιουνίου 2026 στις 10:29 π.μ. UTCmonitoring

   Έχουμε καθορίσει το ζήτημα που επηρεάζει τους VM μας και οι διαδρομές φαίνεται να προχωρούν κανονικά τώρα. Μπορεί να υπάρξουν ακόμη κάποιες καθυστερήσεις καθώς εργαζόμαστε μέσα από μια μικρή καθυστέρηση των εκκρεμών δρομών, και θα συνεχίσουμε να παρακολουθούμε την κατάσταση.

3. 24 Ιουνίου 2026 στις 1:55 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 18 Νοεμβρίου 2025 στις 11:51 π.μ. UTCidentified

   We are currently experiencing an issue with one of our providers that is causing the application to be intermittently available.

2. 18 Νοεμβρίου 2025 στις 12:25 μ.μ. UTCidentified

   Our upstream provider is aware of the issue and is continuing to investigate.

3. 18 Νοεμβρίου 2025 στις 2:05 μ.μ. UTCidentified

   Our upstream provider has identified the issue and is currently working on restoring service

4. 18 Νοεμβρίου 2025 στις 2:59 μ.μ. UTCmonitoring

   Our upstream provider has implemented a fix and services are returning to normal operation. We're continuing to monitor the situation to ensure everything has recovered.

5. 18 Νοεμβρίου 2025 στις 4:40 μ.μ. UTCmonitoring

   Our provider is still reporting intermittent errors which may have an impact on some clients being able to access Rainforest services. We are continuing to monitor the situation.

6. 18 Νοεμβρίου 2025 στις 6:19 μ.μ. UTCresolved

   This incident has been resolved.

1. 8 Σεπτεμβρίου 2025 στις 5:02 μ.μ. UTCinvestigating

   We are investigating an issue with our background job processing which is causing tasks to be delayed. This will impact starting new tests, execution of current tests, and many other pieces of functionality within the application. We are currently working to resolve this.

2. 8 Σεπτεμβρίου 2025 στις 5:16 μ.μ. UTCmonitoring

   We have implemented a fix and background job processing appears to be returning to normal. We will continue to investigate to ensure everything is working as it should be. There is a backlog of tests awaiting execution, so test results may continue to be delayed as we work our way through executing them all.

3. 8 Σεπτεμβρίου 2025 στις 5:39 μ.μ. UTCresolved

   All systems are back to normal.

1. 28 Ιουλίου 2025 στις 1:01 μ.μ. UTCinvestigating

   We're currently investigating an issue affecting user logins. Some users may be having trouble logging in.

2. 28 Ιουλίου 2025 στις 1:16 μ.μ. UTCresolved

   We've addressed the issue and logins should be functional for all users.

1. 12 Ιουνίου 2025 στις 6:50 μ.μ. UTCinvestigating

   One of our upstream providers is currently experiencing an outage. We are monitoring the impact of this on our application.

2. 12 Ιουνίου 2025 στις 8:47 μ.μ. UTCmonitoring

   Our upstream provider appears to have addressed the issue and we are no longer seeing any issues, but will continue to monitor the situation.

3. 12 Ιουνίου 2025 στις 9:13 μ.μ. UTCresolved

   This incident has been resolved.

1. 22 Απριλίου 2025 στις 3:06 μ.μ. UTCidentified

   We have identified an issue that is affecting step generation, self-healing snippets, and AI test assertions. Those service will be unavailable until such time as the incident is fixed.

2. 22 Απριλίου 2025 στις 3:39 μ.μ. UTCmonitoring

   A fix has been applied and will be rolling out over the next hour. AI services should now be broadly available for most platforms but some older runs / previews may still be affected. We'll continue to monitor the situation until the rollout is complete.

3. 22 Απριλίου 2025 στις 4:03 μ.μ. UTCresolved

   The fix has been fully applied and all AI services should be back to normal.

1. 7 Απριλίου 2025 στις 5:30 μ.μ. UTCinvestigating

   We are investigating an issue related to background job processing. Some results or runs may be delayed during this time.

2. 7 Απριλίου 2025 στις 5:37 μ.μ. UTCmonitoring

   We've implemented a fix and all delayed background jobs have been processed. We are monitoring to make sure everything continues working properly.

3. 7 Απριλίου 2025 στις 5:52 μ.μ. UTCresolved

   This incident has been resolved.

1. 28 Μαρτίου 2025 στις 4:29 μ.μ. UTCidentified

   The Rainforest application is currently offline. This affects access to the application, as well as any tests or runs that were in progress. We're looking into it and will provide an update shortly.

2. 28 Μαρτίου 2025 στις 4:35 μ.μ. UTCmonitoring

   The application is back online, and we're monitoring to make sure everything is working properly again.

3. 28 Μαρτίου 2025 στις 4:48 μ.μ. UTCresolved

   This incident has been resolved.

1. 7 Ιανουαρίου 2025 στις 12:33 μ.μ. UTCidentified

   We've identified an issue which is causing problems when trying to execute tests. Test runs are not being processed. Virtual machines in the Visual Editor are not available. We're working on a fix.

2. 7 Ιανουαρίου 2025 στις 1:40 μ.μ. UTCmonitoring

   We've applied a fix and everything should be operational again. We're processing the backlog of runs created in the last 3 hours which will take some time. We'll update the status to "Resolved" once the backlog is processed.

3. 7 Ιανουαρίου 2025 στις 2:01 μ.μ. UTCresolved

   The backlog of runs has been processed and everything should be back to normal.

1. 10 Οκτωβρίου 2024 στις 4:30 μ.μ. UTCinvestigating

   We are investigating an issue that is delaying the availability of test result videos

2. 10 Οκτωβρίου 2024 στις 5:52 μ.μ. UTCresolved

   We have resolved the issue affecting test video recording. Test runs from approximately 06:30 UTC to 17:35 UTC may be missing their video recordings.

1. 2 Οκτωβρίου 2024 στις 12:48 μ.μ. UTCidentified

   We are working on an issue that is delaying the allocation of virtual machines when starting a run. We have identified the issue and are working to resolve it.

2. 2 Οκτωβρίου 2024 στις 1:42 μ.μ. UTCidentified

   We have applied a temporary fix to mitigate the issue and are continuing to work on a more permanent fix.

3. 2 Οκτωβρίου 2024 στις 7:28 μ.μ. UTCmonitoring

   A permanent fix has been implemented and performance appears to have returned to normal. No further delays are expected.

4. 2 Οκτωβρίου 2024 στις 8:15 μ.μ. UTCresolved

   This incident has been resolved.

1. 1 Οκτωβρίου 2024 στις 7:41 μ.μ. UTCidentified

   We've identified an issue that may have caused some runs to be delayed.

2. 1 Οκτωβρίου 2024 στις 7:54 μ.μ. UTCresolved

   We've fixed the issue and runs are now starting and progressing as usual.

1. 18 Σεπτεμβρίου 2024 στις 4:43 μ.μ. UTCinvestigating

   We are currently investigating the issue.

2. 18 Σεπτεμβρίου 2024 στις 5:52 μ.μ. UTCmonitoring

   A fix has been implemented, we are now monitoring.

3. 18 Σεπτεμβρίου 2024 στις 6:19 μ.μ. UTCresolved

   The incident has been resolved.

1. 12 Ιουνίου 2024 στις 11:24 μ.μ. UTCinvestigating

   We've noticed that some test executions are not being processed correctly, which is holding up the completion of runs. We're currently investigating it.

2. 13 Ιουνίου 2024 στις 12:02 π.μ. UTCinvestigating

   We've identified the component we believe is causing the problem and are investigating why it's behaving badly.

3. 13 Ιουνίου 2024 στις 2:15 π.μ. UTCmonitoring

   We've shipped a fix and are monitoring the situation.

4. 13 Ιουνίου 2024 στις 6:05 π.μ. UTCresolved

   This incident has been resolved.

1. 7 Ιουνίου 2024 στις 12:11 μ.μ. UTCinvestigating

   Operations involving AI are taking some time to complete. We're investigating the issue.

2. 7 Ιουνίου 2024 στις 12:57 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 Ιουνίου 2024 στις 2:46 μ.μ. UTCresolved

   This incident has been resolved.

4. 11 Ιουνίου 2024 στις 1:16 μ.μ. UTCpostmortem

   We realized that our provider for AI infrastructure was having a soft outage which was causing some requests to take a very long time \(10 minutes\) to error. We worked around this by decreasing the timeout for the requests so that they would error faster and we could then retry them.

1. 6 Ιουνίου 2024 στις 3:39 μ.μ. UTCidentified

   We’ve identified another problem with action generation and are working on a fix

2. 6 Ιουνίου 2024 στις 4:23 μ.μ. UTCmonitoring

   We implemented a fix and are monitoring the results.

3. 6 Ιουνίου 2024 στις 4:36 μ.μ. UTCresolved

   This incident has been resolved.

1. 6 Ιουνίου 2024 στις 2:53 μ.μ. UTCidentified

   We’ve identified a problem with action generation and are working on a fix”

2. 6 Ιουνίου 2024 στις 2:58 μ.μ. UTCmonitoring

   We've shipped a fix and will continue to monitor the situation.

3. 6 Ιουνίου 2024 στις 3:07 μ.μ. UTCresolved

   The issue has been resolved

1. 8 Μαΐου 2024 στις 10:04 π.μ. UTCidentified

   We're experiencing issues with failure summarization. The fix is being deployed.

2. 8 Μαΐου 2024 στις 10:13 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 Μαΐου 2024 στις 10:20 π.μ. UTCresolved

   This incident has been resolved.

1. 15 Απριλίου 2024 στις 10:38 π.μ. UTCinvestigating

   We are currently experiencing an issue with runs being delayed and currently working on a fix.

2. 15 Απριλίου 2024 στις 10:40 π.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 15 Απριλίου 2024 στις 10:56 π.μ. UTCidentified

   We've identified the cause of the delays and are working on a fix.

4. 15 Απριλίου 2024 στις 12:49 μ.μ. UTCmonitoring

   We've shipped a fix and will continue to monitor the situation.

5. 15 Απριλίου 2024 στις 6:24 μ.μ. UTCresolved

   This incident has been resolved.

1. 12 Απριλίου 2024 στις 2:59 μ.μ. UTCinvestigating

   We've noticed a problem with our fleet of VMs, which are used for test execution and test authoring. This may mean that you can't edit tests, and that test execution will be delayed.

2. 12 Απριλίου 2024 στις 4:59 μ.μ. UTCinvestigating

   The problem is somewhat improved, but we're continuing to investigate.

3. 12 Απριλίου 2024 στις 6:23 μ.μ. UTCresolved

   This incident has been resolved.