Ιστορικό διακοπών του Reclaimai

1. 31 Αυγούστου 2026 στις 8:10 μ.μ. UTCinvestigating

   Η Microsoft αναφέρει μια υποβάθμιση της υπηρεσίας που επηρεάζει το Microsoft 365 (Business and Enterprise), συμπεριλαμβανομένου του Outlook και του Exchange. Ως αποτέλεσμα, ο συγχρονισμός και ο προγραμματισμός ημερολογίου μπορεί να μην λειτουργούν για τους πελάτες που συνδέονται μέσω λογαριασμού Microsoft 365. Αυτό είναι ένα θέμα από την πλευρά της Microsoft, όχι με την Reclaim. Μπορείτε να παρακολουθήσετε την πρόοδο της Microsoft εδώ: https://status.cloud.microsoft Θα ενημερώσουμε την κατάσταση καθώς η κατάσταση αλλάζει.

2. 31 Αυγούστου 2026 στις 8:11 μ.μ. UTCinvestigating

   Συνεχίζουμε να ερευνούμε αυτό το ζήτημα.

3. 1 Σεπτεμβρίου 2026 στις 1:58 π.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 24 Απριλίου 2026 στις 1:03 π.μ. UTCresolved

   A subset of customers who use Reclaim.ai with Slack received a number of duplicate Slack notifications (event reminders, daily digest, etc.).

1. 20 Απριλίου 2026 στις 6:53 μ.μ. UTCinvestigating

   We are currently investigating an issue where some users are seeing errors when trying to add Zoom as the video conferencing option to Smart Meetings

2. 20 Απριλίου 2026 στις 8:11 μ.μ. UTCinvestigating

   The issue was identified and a fix was deployed.

3. 20 Απριλίου 2026 στις 8:12 μ.μ. UTCresolved

   This incident has been resolved.

1. 13 Απριλίου 2026 στις 10:34 π.μ. UTCinvestigating

   We are currently investigating this issue.

2. 13 Απριλίου 2026 στις 11:02 π.μ. UTCresolved

   There was no issue with calendar sync. All systems are working correclty.

1. 2 Απριλίου 2026 στις 5:31 μ.μ. UTCinvestigating

   Scheduling Links are currently not loading for users. We are urgently investigating this matter and will provide updates shortly.

2. 2 Απριλίου 2026 στις 5:36 μ.μ. UTCidentified

   The issue is rooted in an upstream provider outage. We are pursuing mitigation steps.

3. 2 Απριλίου 2026 στις 5:40 μ.μ. UTCidentified

   A potential mitigation for the issue is being rolled out right now. We will provide another update shortly.

4. 2 Απριλίου 2026 στις 5:49 μ.μ. UTCmonitoring

   Our failover to a different provider worked and Scheduling Links are back online for all users. We will be monitoring this situation closely throughout the day. We will also conduct a port mortem analysis to learn how we could respond faster to similar issues in the future. Thank you for your patience and understanding.

5. 2 Απριλίου 2026 στις 5:54 μ.μ. UTCresolved

   This incident has been resolved.

1. 9 Μαρτίου 2026 στις 12:52 μ.μ. UTCinvestigating

   We’re currently experiencing degraded calendar sync performance. Some calendar updates may be delayed while we investigate and work on a fix.

2. 9 Μαρτίου 2026 στις 12:53 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 9 Μαρτίου 2026 στις 1:07 μ.μ. UTCidentified

   We’ve identified the issue, and service should return to normal shortly.

4. 9 Μαρτίου 2026 στις 1:25 μ.μ. UTCresolved

   The issue has been resolved, and calendar sync performance is back to normal.

1. 5 Μαρτίου 2026 στις 2:22 π.μ. UTCinvestigating

   We are currently investigating this issue.

2. 5 Μαρτίου 2026 στις 2:34 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 5 Μαρτίου 2026 στις 2:44 π.μ. UTCresolved

   This incident has been resolved.

1. 11 Φεβρουαρίου 2026 στις 5:18 μ.μ. UTCinvestigating

   Some users may experience a delay on syncs to and from their Google calendars.

2. 11 Φεβρουαρίου 2026 στις 7:48 μ.μ. UTCresolved

   This incident has been resolved.

1. 9 Φεβρουαρίου 2026 στις 6:45 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 9 Φεβρουαρίου 2026 στις 7:26 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 Φεβρουαρίου 2026 στις 7:37 μ.μ. UTCresolved

   This incident has been resolved.

1. 6 Φεβρουαρίου 2026 στις 11:08 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

2. 7 Φεβρουαρίου 2026 στις 2:57 π.μ. UTCidentified

   Tasks and their associated calendar events are in the process of being restored.

3. 7 Φεβρουαρίου 2026 στις 6:21 π.μ. UTCresolved

   Tasks and logged time on past events have been restored for most customers.

1. 4 Φεβρουαρίου 2026 στις 11:08 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 4 Φεβρουαρίου 2026 στις 11:32 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 4 Φεβρουαρίου 2026 στις 11:32 μ.μ. UTCresolved

   This incident has been resolved.

1. 18 Νοεμβρίου 2025 στις 2:00 μ.μ. UTCinvestigating

   We have determined that this is related to an issue with one of our external partners. We are awaiting updates on their end and will update here once this is resolved.

2. 18 Νοεμβρίου 2025 στις 4:07 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 18 Νοεμβρίου 2025 στις 4:41 μ.μ. UTCmonitoring

   Reclaim may be available via https://app.reclaim.ai without issue. This incident is due to an issue with our upstream provider Cloudflare, impacting much of the internet. Cloudflare is now reporting that services are coming back online and we are monitoring. Track directly at https://www.cloudflarestatus.com/

4. 18 Νοεμβρίου 2025 στις 6:01 μ.μ. UTCresolved

   Cloudflare is reporting all issues have been resolved (https://www.cloudflarestatus.com/) so we are closing this incident, but will continue to monitor as needed.

1. 22 Σεπτεμβρίου 2025 στις 4:12 μ.μ. UTCinvestigating

   We are aware that the web application and the underlying scheduler is inaccessible for some users.

2. 22 Σεπτεμβρίου 2025 στις 4:20 μ.μ. UTCmonitoring

   The issue appears to be related to a bad deploy, which has since been rolled back. All systems appear to be fully operational again.

3. 22 Σεπτεμβρίου 2025 στις 4:55 μ.μ. UTCresolved

   This incident has been resolved.

1. 12 Ιουνίου 2025 στις 6:29 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 12 Ιουνίου 2025 στις 7:58 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 12 Ιουνίου 2025 στις 7:58 μ.μ. UTCresolved

   This incident has been resolved.

1. 6 Ιουνίου 2025 στις 4:28 μ.μ. UTCresolved

   A small number of users weren't able to book meetings via scheduling links.

1. 2 Ιουνίου 2025 στις 8:21 μ.μ. UTCidentified

   We have identified an issue that is affecting Microsoft Outlook Calendar users and signups, which is preventing the ability to sign up or connect Microsoft Outlook Calendars to Reclaim accounts. Specifically, we've discovered an issue with the Microsoft Graph API where the main /me/calendars endpoint is returning an Internal Server Error (500). This issue is widespread for all services that integrate with Microsoft calendars and is not isolated to Reclaim. We and other companies have raised the issue up with Microsoft and are awaiting a resolution. To see more details about the issue as reported to Microsoft's own forums, please see the following threads: https://learn.microsoft.com/en-us/answers/questions/2279133/getting-500-response-errors-to-get-me-calendars-al https://learn.microsoft.com/en-us/answers/questions/2280408/internal-server-error-alway-as-a-response-for-micr https://learn.microsoft.com/en-us/answers/questions/2280189/i-am-getting-500-internal-server-error-on-https-gr

2. 3 Ιουνίου 2025 στις 12:48 π.μ. UTCresolved

   This incident has been resolved.

1. 19 Μαΐου 2025 στις 3:54 μ.μ. UTCidentified

   Linear is currently experiencing issues causing delays with Reclaim<>Linear sync. Linear has confirmed this on their status page: https://linearstatus.com/

2. 19 Μαΐου 2025 στις 3:55 μ.μ. UTCidentified

   We monitoring Linear status and will update when issue is resolved

3. 19 Μαΐου 2025 στις 4:11 μ.μ. UTCmonitoring

   Linear has updated their status to operational and we are monitoring/verifying

4. 19 Μαΐου 2025 στις 5:20 μ.μ. UTCresolved

   This incident has been resolved.

1. 28 Απριλίου 2025 στις 4:40 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 28 Απριλίου 2025 στις 4:42 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 28 Απριλίου 2025 στις 4:48 μ.μ. UTCresolved

   This incident has been resolved.

1. 6 Απριλίου 2025 στις 9:44 μ.μ. UTCidentified

   We are aware that Reclaim is acting slowly or inaccessible to some people. A database maintenance we were attempting to do is having trouble. We are working on resolving this issue.

2. 6 Απριλίου 2025 στις 10:27 μ.μ. UTCidentified

   We are in the middle of rolling back the database upgrade that led to this issue. Until that completes, new users will not be able to sign up and Reclaim will be inaccessible. We apologize for the inconvenience. We will provide another update shortly.

3. 6 Απριλίου 2025 στις 11:10 μ.μ. UTCmonitoring

   The restore is complete and the application is now loading. The system will need to process changes from calendars and other integrations that happened during this outage. We will provide another update when all that work is complete. Until then, your schedule may appear to be a bit delayed.

4. 6 Απριλίου 2025 στις 11:57 μ.μ. UTCresolved

   This incident has been resolved.

1. 19 Μαρτίου 2025 στις 12:52 μ.μ. UTCinvestigating

   We have received reports of delays in syncing in both directions for Microsoft Outlook. We're currently investigating the issue.

2. 19 Μαρτίου 2025 στις 2:15 μ.μ. UTCidentified

   We are seeing the delays on Microsoft sync decrease, but there are still some delays for some users. We are continuing to mitigate the issue.

3. 19 Μαρτίου 2025 στις 5:05 μ.μ. UTCidentified

   We are continuing to investigate and resolve the issue impacting delayed Outlook sync. We believe the issue impacts ~20% of the Outlook beta users. A potential fix is being deployed right now and we will continue to monitor the situation.

4. 19 Μαρτίου 2025 στις 10:32 μ.μ. UTCmonitoring

   A fix has gone out and we are seeing the delayed work is getting processes. We anticipate we will be fully caught up with calendar sync changes in the next 1-2 hours. We will provide another update soon.

5. 19 Μαρτίου 2025 στις 11:29 μ.μ. UTCresolved

   The backlog has fully processed. We have determined that the core cause of today's incident was due to some (unrelated) database maintenance work we initiated yesterday, which began to have compounding impact on the specific Microsoft Outlook subsystem. We halted the maintenance work and will be exploring other ways to do that work in the future without causing a similar incident. Thank you for your patience as we worked through your Outlook calendar changes today.