Ιστορικό διακοπών του Routable

1. 1 Σεπτεμβρίου 2026 στις 9:48 μ.μ. UTCinvestigating

   Βλέπουμε αύξηση των σφαλμάτων λόγω της διακοπής του Quickbooks Online. Αυτό επηρεάζει κυρίως τους συνδεδεμένους χώρους εργασίας QBO.

2. 2 Σεπτεμβρίου 2026 στις 3:03 π.μ. UTCmonitoring

   Βλέπουμε τώρα περισσότερα QuickBooks Online αιτήματα επιτυχία. Θα συνεχίσουμε να παρακολουθούμε.

3. 2 Σεπτεμβρίου 2026 στις 3:36 π.μ. UTCresolved

   Το περιστατικό του QuickBooks Online (https://status.quickbooks.intuit.com/incidents/vkntw55njz2z) εξακολουθεί να είναι ανεπίλυτο, αλλά έχουμε παρατηρήσει σταθερά ποσοστά επιτυχίας σε αιτήματα προς το QBO. Θα συνεχίσουμε να παρακολουθούμε για τυχόν παλινδρομήσεις.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 13 Ιουλίου 2026 στις 5:19 μ.μ. UTCidentified

   Βλέπουμε αυξημένα ποσοστά σφάλματος με τον πάροχο πληρωμών μας. Αυτή τη στιγμή ερευνούν.

2. 13 Ιουλίου 2026 στις 5:58 μ.μ. UTCmonitoring

   Ο πάροχος μας έχει εφαρμόσει μια ρύθμιση, και βλέπουμε επιτυχημένες συναλλαγές. Παρακολουθούμε και ερευνούμε αποτυχημένους πληρωτέους.

3. 13 Ιουλίου 2026 στις 8:02 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 14 Μαΐου 2026 στις 5:37 μ.μ. UTCmonitoring

   The Federal Reserve has experienced system issues this morning causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners.

2. 14 Μαΐου 2026 στις 6:48 μ.μ. UTCresolved

   This incident has been resolved.

1. 3 Απριλίου 2026 στις 4:26 μ.μ. UTCidentified

   An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.

2. 7 Απριλίου 2026 στις 4:30 μ.μ. UTCresolved

   Our provider has resolved their issues, and sandbox international payables are working as expected now.

1. 25 Μαρτίου 2026 στις 3:55 μ.μ. UTCinvestigating

   We are investigating a rise in error rates and timeouts to our production application systems.

2. 25 Μαρτίου 2026 στις 5:34 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 Μαρτίου 2026 στις 7:15 μ.μ. UTCresolved

   This incident has been resolved.

1. 4 Δεκεμβρίου 2025 στις 6:54 μ.μ. UTCinvestigating

   We are currently experiencing degraded performance affecting logins and various in-app actions. Users may notice slower than usual response times. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.

2. 4 Δεκεμβρίου 2025 στις 6:56 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 4 Δεκεμβρίου 2025 στις 7:09 μ.μ. UTCmonitoring

   The issue has been resolved and we are monitoring.

4. 4 Δεκεμβρίου 2025 στις 8:17 μ.μ. UTCresolved

   This incident has been resolved.

1. 18 Νοεμβρίου 2025 στις 2:08 μ.μ. UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 18 Νοεμβρίου 2025 στις 2:40 μ.μ. UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers. This is related to the ongoing Cloudflare outage.

3. 18 Νοεμβρίου 2025 στις 2:58 μ.μ. UTCmonitoring

   Cloudflare has implemented a fix. We will continue to monitor systems.

4. 18 Νοεμβρίου 2025 στις 6:34 μ.μ. UTCresolved

   This incident has been resolved.

1. 20 Οκτωβρίου 2025 στις 6:47 μ.μ. UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 20 Οκτωβρίου 2025 στις 11:24 μ.μ. UTCmonitoring

   We are seeing higher levels of success and will keep monitoring as providers report improved service.

3. 21 Οκτωβρίου 2025 στις 5:28 μ.μ. UTCresolved

   This incident has been resolved.

1. 16 Ιουλίου 2025 στις 6:37 μ.μ. UTCinvestigating

   We are seeing an increase in error rate and latency in our system, affecting both the UI and the API. We are currently investigating the issue.

2. 16 Ιουλίου 2025 στις 6:59 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 16 Ιουλίου 2025 στις 7:00 μ.μ. UTCidentified

   We have identified overloaded systems and are rectifying them. We are seeing some performance increases and lowered error rate, but we are still working on the issue.

4. 16 Ιουλίου 2025 στις 7:29 μ.μ. UTCmonitoring

   Performance has been restored to normal levels, and we continue to monitor the services.

5. 16 Ιουλίου 2025 στις 10:16 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

6. 16 Ιουλίου 2025 στις 10:16 μ.μ. UTCresolved

   We have deployed a change to further improve responsiveness, and this incident is now complete.

1. 14 Μαΐου 2025 στις 4:52 μ.μ. UTCinvestigating

   Quickbooks online is experiencing an outage, and it is triggering disconnections with Routable. We are investigating and monitoring the QBO systems.

2. 14 Μαΐου 2025 στις 6:34 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 14 Μαΐου 2025 στις 6:36 μ.μ. UTCresolved

   Quickbooks online has resolved their outage. Routable clients should be able to resume normal functionality within the platform. Please reach out if you require support with reconnections or authentication. Sorry for the disruption to your day!

1. 7 Μαΐου 2025 στις 1:09 π.μ. UTCinvestigating

   We have a fix and are rolling it out momentarily.

2. 7 Μαΐου 2025 στις 1:10 π.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7 Μαΐου 2025 στις 1:40 π.μ. UTCresolved

   A fix has been deployed.

1. 21 Μαρτίου 2025 στις 9:49 μ.μ. UTCinvestigating

   Some transfers are delayed due an underlying provider issue. The team is investigating the issue now.

2. 21 Μαρτίου 2025 στις 11:01 μ.μ. UTCmonitoring

   The system is working again, and we are monitoring for further issues. A small number of payables were impacted and put into Issue status, and the team is working to re-process them.

3. 21 Μαρτίου 2025 στις 11:35 μ.μ. UTCresolved

   This incident has been resolved.

1. 14 Μαρτίου 2025 στις 6:05 μ.μ. UTCmonitoring

   There was a period of increased errors and latency in requests to our dashboard and API. Requests are flowing faster now, and we are investigating the cause.

2. 14 Μαρτίου 2025 στις 6:25 μ.μ. UTCresolved

   We have confirmed that all systems are behaving as expected.

1. 3 Φεβρουαρίου 2025 στις 6:34 μ.μ. UTCresolved

   We had a brief period of increased latency and error rates during a software deployment. The application was unresponsive for around 5 minutes, and recovered automatically. If there are any further issues please contact support.

1. 4 Δεκεμβρίου 2024 στις 8:29 μ.μ. UTCinvestigating

   We are experiencing issues with our banking provider that may result in delays in processing as well as the inability to manually add funding sources.

2. 4 Δεκεμβρίου 2024 στις 10:55 μ.μ. UTCresolved

   This incident has been resolved.

1. 17 Ιουνίου 2024 στις 5:56 μ.μ. UTCresolved

   We had a brief rise in error rates and timeouts to our production application systems. This was resolved in roughly 8 minutes, and we will continue to monitor.

1. 27 Απριλίου 2024 στις 4:03 μ.μ. UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 27 Απριλίου 2024 στις 5:10 μ.μ. UTCidentified

   We have reduced the error rate to the UI application, but we have disabled the API temporarily while we work on restoring system health.

3. 27 Απριλίου 2024 στις 6:30 μ.μ. UTCmonitoring

   Performance in our database is improving and the UI and API are responding quickly now. We will continue to monitor.

4. 27 Απριλίου 2024 στις 7:39 μ.μ. UTCresolved

   The service continues to operate as expected and all errors and latency has subsided.

1. 15 Μαρτίου 2024 στις 4:22 μ.μ. UTCinvestigating

   We are seeing increased errors from Quickbooks Online which is experiencing their own internal outage. We will continue to investigate and provide reconnection support when Quickbooks Online restores service.

2. 15 Μαρτίου 2024 στις 8:22 μ.μ. UTCmonitoring

   Quickbooks Online appears to have resolved their outage. We will continue to monitor connections. Please try to reconnect to Quickbooks Online in your Routable integration settings. We're happy to help if you encounter difficulties: feel free to reach out to support!

3. 16 Μαρτίου 2024 στις 12:06 π.μ. UTCresolved

   This event has been resolved. If you need help reconnecting Quickbooks Online, please don't hesitate to reach out.

1. 29 Ιανουαρίου 2024 στις 9:19 μ.μ. UTCinvestigating

   We are seeing a number of payables that are taking longer to be created than normal, and we are investigating.

2. 29 Ιανουαρίου 2024 στις 9:19 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 29 Ιανουαρίου 2024 στις 9:34 μ.μ. UTCmonitoring

   Payables are now processing quickly, and we are monitoring the service.

4. 30 Ιανουαρίου 2024 στις 12:55 π.μ. UTCresolved

   All tasks are operating smoothly.

1. 25 Ιανουαρίου 2024 στις 10:16 μ.μ. UTCinvestigating

   We are seeing significant delays in a small percentage of newly created payments and are investigating the issue.

2. 25 Ιανουαρίου 2024 στις 11:19 μ.μ. UTCmonitoring

   We have replaced a node in our infrastructure that was causing issues and all processes are running smoothly. We will continue to monitor to make sure everything is executing correctly.

3. 26 Ιανουαρίου 2024 στις 12:04 π.μ. UTCresolved

   The payment creation system is operating smoothly.