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    Ιστορικό διακοπών του Salesloft

    53 Salesloft incidents · Σεπτέμβριος 2024 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    Αδυναμία σύνδεσης ομάδων Microsoft

    Έναρξη 13 Ιουλίου 2026 στις 2:40 μ.μ. UTC · 21h 4m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Conversation Intelligence
    1. 13 Ιουλίου 2026 στις 2:40 μ.μ. UTCinvestigating

      Ερευνούμε ένα θέμα με την ενσωμάτωση των ομάδων της Microsoft. Έχει αναφερθεί ότι ορισμένοι πελάτες δεν είναι σε θέση να συνδεθούν με τις ομάδες Ένταξη εντός Salesloft. Η ομάδα μας εργάζεται για να εντοπίσει τι προκαλεί αυτό το ζήτημα. Παρακαλώ συνεχίστε να παρακολουθείτε τη σελίδα κατάστασης για επιπλέον ενημερώσεις.

    2. 13 Ιουλίου 2026 στις 9:36 μ.μ. UTCidentified

      Το μηχανοστάσιο έχει εντοπίσει τη βασική αιτία και εργάζεται πάνω σε μια ανάλυση. Παρακαλώ συνεχίστε να παρακολουθείτε τη σελίδα κατάστασης για πρόσθετες ενημερώσεις.

    3. 14 Ιουλίου 2026 στις 11:44 π.μ. UTCresolved

      Έχουμε αναπτύξει μια επιδιόρθωση που έχει επιλύσει τα ζητήματα με τη σύνδεση των ομάδων της Microsoft στο Salesloft. Παρακαλώ φρεσκάρετε το πρόγραμμα περιήγησής σας για να διασφαλίσετε ότι οι εφαρμοζόμενες αλλαγές θα εφαρμοστούν.

    Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

    Ο αγγελιοφόρος/SMS δεν λειτουργεί

    Έναρξη 2 Ιουλίου 2026 στις 6:39 μ.μ. UTC · 14h 51m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Salesloft Web Application
    1. 2 Ιουλίου 2026 στις 6:39 μ.μ. UTCinvestigating

      Ερευνούμε ένα θέμα με το χαρακτηριστικό Messenger/SMS να είναι κάτω. Έχει αναφερθεί ότι το εικονίδιο Messenger είναι γκρι έξω με το σφάλμα "Messaging δεν είναι ενεργοποιημένο. Αυτό φαίνεται να επηρεάζει μερικούς από τους πελάτες μας. Η ομάδα μας εργάζεται για να εντοπίσει τι προκαλεί αυτό το ζήτημα. Παρακαλώ συνεχίστε να παρακολουθείτε τη σελίδα κατάστασης για επιπλέον ενημερώσεις.

    2. 2 Ιουλίου 2026 στις 7:01 μ.μ. UTCmonitoring

      Έχουμε αναπτύξει μια λύση που θα πρέπει να επιλύσει τα ζητήματα με Messenger. Παρακαλώ συνδεθείτε έξω και πίσω για να διασφαλίσετε ότι οι εφαρμοζόμενες αλλαγές θα εφαρμοστούν. Παρακολουθούμε για να διασφαλίσουμε ότι οι αλλαγές έχουν τον προτιμώμενο αντίκτυπο. Συνεχίστε να παρακολουθείτε τη σελίδα κατάστασης για πρόσθετες ενημερώσεις.

    3. 3 Ιουλίου 2026 στις 9:30 π.μ. UTCresolved

      Η επιδιόρθωση έχει λύσει τα ζητήματα με τον πωλητή.

    Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

    Drift - bot replies/messages not displaying to end users

    Έναρξη 22 Ιουνίου 2026 στις 6:29 μ.μ. UTC · 2h 5m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Drift Chat
    1. 22 Ιουνίου 2026 στις 6:29 μ.μ. UTCinvestigating

      We are currently investigating an issue where Drift bot replies/messages are not immediately displaying to end users and appearing only after page refresh.

    2. 22 Ιουνίου 2026 στις 8:19 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 22 Ιουνίου 2026 στις 8:22 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 22 Ιουνίου 2026 στις 8:34 μ.μ. UTCresolved

      This incident has been resolved.

    "The editor will be disabled in the near future because the license key has expired." issue

    Έναρξη 19 Ιουνίου 2026 στις 11:19 π.μ. UTC · 3d 10h

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Salesloft Web Application
    1. 19 Ιουνίου 2026 στις 11:19 π.μ. UTCinvestigating

      We are currently investigating an issue where users are seeing a message saying: "The editor will be disabled in the near future because the license key has expired." in the email draft panel. The ability to draft and send emails remains functional and we will update this page with more information once we have identified the cause. We apologise for any inconvenience.

    2. 19 Ιουνίου 2026 στις 3:41 μ.μ. UTCidentified

      We have successfully identified the issue causing the errant "the editor will be disabled in the near future because the license key has expired" banner. Engineering is currently implementing a fix to resolve the matter. We are monitoring the situation closely and will provide another update as soon as we have it. Thank you for your patience!

    3. 22 Ιουνίου 2026 στις 9:07 π.μ. UTCidentified

      Engineering has identified the root cause and is working on implementing a fix for the errant "The editor will be disabled in the near future because the license key has expired" banner displaying within the email compose window in Salesloft. As noted earlier, this is a visual error only. Teams can continue to draft and send emails as normal without interruption. We will update this page once the banner has been successfully removed.

    4. 22 Ιουνίου 2026 στις 10:00 μ.μ. UTCresolved

      Our Engineers have deployed a fix for the banner users were seeing in the email draft panel. Please refresh your browser to ensure the applied changes take effect.

    Salesloft Service Disruption

    Έναρξη 12 Μαΐου 2026 στις 2:02 μ.μ. UTC · 2d 1h

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Salesloft Web Application
    1. 12 Μαΐου 2026 στις 2:02 μ.μ. UTCinvestigating

      We are investigating reports of unresponsiveness within the platform affecting a subset of customers. Our engineering team is working to identify the root cause. Please continue to monitor this page for further updates.

    2. 12 Μαΐου 2026 στις 3:18 μ.μ. UTCmonitoring

      Our Engineers have deployed a fix to resolve the platform unresponsiveness. Please log out and back in to ensure the applied changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.

    3. 14 Μαΐου 2026 στις 3:06 μ.μ. UTCresolved

      We've deployed a fix that has resolved some unresponsiveness within the platform. Please refresh your browser to ensure the applied changes take effect.

    Email and Dialer Down

    Έναρξη 14 Απριλίου 2026 στις 2:41 μ.μ. UTC · 7h 42m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Salesloft Web Application
    1. 14 Απριλίου 2026 στις 2:41 μ.μ. UTCinvestigating

      We are currently investigating reports of intermittent issues affecting our dialer and email services. Our team is working to identify the root cause, and we will provide an update as soon as more information is available.

    2. 14 Απριλίου 2026 στις 2:47 μ.μ. UTCidentified

      Engineering has identified the root cause and is working on a resolution. Please continue to monitor the status page for additional updates.

    3. 14 Απριλίου 2026 στις 4:09 μ.μ. UTCmonitoring

      We’ve deployed a fix that should resolve the email and dialer issues. Please refresh your browser to ensure the applied changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.

    4. 14 Απριλίου 2026 στις 10:23 μ.μ. UTCresolved

      We've deployed a fix that has resolved the email and dialer issues. Please refresh your browser to ensure the applied changes take effect.

    Email and Dialer Down

    Έναρξη 13 Απριλίου 2026 στις 8:14 μ.μ. UTC · 2h 46m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Salesloft Web Application
    1. 13 Απριλίου 2026 στις 8:14 μ.μ. UTCinvestigating

      We are currently investigating reports of intermittent issues affecting our dialer and email services. Our team is working to identify the root cause, and we will provide an update as soon as more information is available.

    2. 13 Απριλίου 2026 στις 8:45 μ.μ. UTCmonitoring

      The dialer and email issues have been resolved. We are monitoring to ensure performance remains stable. You should now be able to use these services as expected.

    3. 13 Απριλίου 2026 στις 11:00 μ.μ. UTCresolved

      We've deployed a fix that has resolved the dialer and email issues. Please refresh your browser to ensure the applied changes take effect.

    Extension Issues

    Έναρξη 12 Μαρτίου 2026 στις 5:12 μ.μ. UTC · 5d 20h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Salesloft Connect (Chrome Extension)
    1. 12 Μαρτίου 2026 στις 5:12 μ.μ. UTCidentified

      There’s currently an issue where users are receiving a permissions error when attempting to import records via our Chrome extension. Our engineering team has identified the root cause and is working on developing a fix. Please continue to monitor the status page for additional updates.

    2. 16 Μαρτίου 2026 στις 11:19 μ.μ. UTCinvestigating

      Our Engineering team has identified the cause and is working on a fix as a top priority for the various extension issues. We will provide further updates as soon as more information is available. Please continue to monitor the status page for the latest updates. Thank you for your continued patience.

    3. 17 Μαρτίου 2026 στις 2:07 μ.μ. UTCmonitoring

      We’ve deployed a fix to resolve the extension importing and Lofting issues. Please update Salesloft Connect to version V1.7.6 and refresh Chrome to ensure the changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.

    4. 18 Μαρτίου 2026 στις 2:00 μ.μ. UTCresolved

      We've deployed a fix that has resolved the extension issues. Please update Salesloft Connect to version V1.7.6 and refresh Chrome to ensure the changes take effect.

    Platform Performance Issues

    Έναρξη 9 Μαρτίου 2026 στις 11:25 π.μ. UTC · 7h 2m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Salesloft Web Application
    1. 9 Μαρτίου 2026 στις 11:25 π.μ. UTCinvestigating

      We are investigating reports of increased latency within the platform affecting a subset of customers. Our engineering team is working to identify the root cause. Please continue to monitor this page for further updates.

    2. 9 Μαρτίου 2026 στις 2:34 μ.μ. UTCmonitoring

      Our engineers have deployed a fix to address the latency and performance issues that were impacting a subset of customers. We are seeing performance return to normal levels and will continue to monitor the system closely to ensure the changes have the intended effect.

    3. 9 Μαρτίου 2026 στις 6:27 μ.μ. UTCresolved

      This incident has been resolved.

    Platform Slowness

    Έναρξη 23 Φεβρουαρίου 2026 στις 4:05 μ.μ. UTC · 1d 5h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Salesloft Web Application
    1. 23 Φεβρουαρίου 2026 στις 4:05 μ.μ. UTCinvestigating

      We are investigating an issue with general slowness within the platform. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.

    2. 23 Φεβρουαρίου 2026 στις 5:40 μ.μ. UTCidentified

      Engineering has identified the root cause and is working on a resolution. Please continue to monitor the status page for additional updates.

    3. 23 Φεβρουαρίου 2026 στις 6:02 μ.μ. UTCmonitoring

      Our Engineers have deployed a fix to resolve the overall platform slowness. Please log out and back in to ensure the applied changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.

    4. 23 Φεβρουαρίου 2026 στις 8:36 μ.μ. UTCidentified

      After initial improvements, we’re now seeing increased latency again in the app. Our team is investigating and implementing additional mitigation. We’ll provide another update within the next 3 hours, or sooner if the issue is resolved.

    5. 23 Φεβρουαρίου 2026 στις 9:42 μ.μ. UTCmonitoring

      We identified an issue with an internal networking component which caused the slowness. We mitigated the issue by scaling up additional infrastructure. Our metrics show that the latency has returned to normal levels. We continue to the monitor performance and will resolve this incident after 24 hours, once the performance is stable.

    6. 24 Φεβρουαρίου 2026 στις 9:58 μ.μ. UTCresolved

      This incident has been resolved.

    Drift Chat - Issue with Bot Stalling/Delay in firing

    Έναρξη 10 Φεβρουαρίου 2026 στις 5:45 μ.μ. UTC · 4h 16m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Drift Chat
    1. 10 Φεβρουαρίου 2026 στις 5:45 μ.μ. UTCinvestigating

      We are currently investigating reports where the bot is firing after a delay or is stalling in the middle of a conversation.

    2. 10 Φεβρουαρίου 2026 στις 8:53 μ.μ. UTCmonitoring

      We have identified the root cause and deployed a fix. We will continue to monitor the situation to ensure complete stability.

    3. 10 Φεβρουαρίου 2026 στις 8:54 μ.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 10 Φεβρουαρίου 2026 στις 10:01 μ.μ. UTCresolved

      This incident has been resolved.

    Drift Chat - Routing Latency

    Έναρξη 4 Φεβρουαρίου 2026 στις 7:42 μ.μ. UTC · 1d 22h

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Drift Chat
    1. 4 Φεβρουαρίου 2026 στις 7:42 μ.μ. UTCinvestigating

      We are investigating an issue where playbook flows are stopping prematurely causing routing to not occur.

    2. 4 Φεβρουαρίου 2026 στις 7:43 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 Φεβρουαρίου 2026 στις 6:18 μ.μ. UTCresolved

      This incident has been resolved.

    Outlook Integration Issue

    Έναρξη 2 Φεβρουαρίου 2026 στις 6:59 μ.μ. UTC · 1d 4h

    Pending
    1. 2 Φεβρουαρίου 2026 στις 6:59 μ.μ. UTCinvestigating

      We are currently investigating reports where users Lofting emails from Outlook are finding the message body replaced with the text "Undefined."

    2. 3 Φεβρουαρίου 2026 στις 11:08 μ.μ. UTCresolved

      We have successfully deployed a fix for the issue where Lofted emails sent via the Outlook Extension were arriving with the body content replaced by the word "Undefined." Thank you for your patience.

    Salesforce Extension Buttons Missing

    Έναρξη 27 Ιανουαρίου 2026 στις 3:00 μ.μ. UTC · 1d 0h

    Pending
    Επηρεαζόμενα στοιχεία
    Salesloft Connect (Chrome Extension)
    1. 27 Ιανουαρίου 2026 στις 3:00 μ.μ. UTCinvestigating

      We are currently investigating reports that Salesforce extension buttons are not appearing as expected within the browser extension. Our engineering team is currently looking into the matter to restore full functionality.

    2. 28 Ιανουαρίου 2026 στις 2:20 μ.μ. UTCinvestigating

      This incident is now considered resolved. Thank you for your patience

    3. 28 Ιανουαρίου 2026 στις 3:15 μ.μ. UTCresolved

      This incident is now considered resolved. Thank you for your patience

    Zoom Link Not Being Added to all Calendar Invites

    Έναρξη 15 Ιανουαρίου 2026 στις 7:36 μ.μ. UTC · 4d 19h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Salesloft Web Application
    1. 15 Ιανουαρίου 2026 στις 7:36 μ.μ. UTCinvestigating

      We are investigating an issue with Zoom links not being automatically added to meeting invites booked through Salesloft meeting links. This seems to be impacting some of our customers. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.

    2. 16 Ιανουαρίου 2026 στις 2:53 μ.μ. UTCidentified

      Engineering has identified the root cause and is working on a resolution. Please continue to monitor the status page for additional updates.

    3. 16 Ιανουαρίου 2026 στις 2:53 μ.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    4. 20 Ιανουαρίου 2026 στις 3:11 μ.μ. UTCresolved

      Our Engineers have deployed a fix that has resolved the issue with missing Zoom links in some calendar invites. Please refresh your browser to ensure the applied changes take effect.

    Deals page not loading

    Έναρξη 10 Δεκεμβρίου 2025 στις 9:40 μ.μ. UTC · 11h 25m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Deals
    1. 10 Δεκεμβρίου 2025 στις 9:40 μ.μ. UTCinvestigating

      Our Engineers are investigating an issue where the Deals page is not loading. We will provide an update as soon as we have more information.

    2. 11 Δεκεμβρίου 2025 στις 9:04 π.μ. UTCresolved

      The outstanding issue with Deals not loading for a certain subset of customers has been resolved.

    CRM Link Redirect Error from Salesloft Person/Account Pages

    Έναρξη 8 Δεκεμβρίου 2025 στις 10:50 π.μ. UTC · 4d 12h

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Salesloft Web Application
    1. 8 Δεκεμβρίου 2025 στις 10:50 π.μ. UTCinvestigating

      We are currently investigating an issue affecting the Account and People pages in Salesloft. Users are encountering "Page Not Found" or "Page Doesn't Exist" errors when clicking the Salesforce icon to view the record in their CRM. Our engineering team is actively working to identify the root cause. We will provide another update as soon as we have more information.

    2. 11 Δεκεμβρίου 2025 στις 2:04 μ.μ. UTCinvestigating

      The Salesloft team continues to investigate the root cause of this error. It is a top priority for the team, and we will post more updates as we work toward a permanent solution. Thank you for your continued patience while we investigate.

    3. 11 Δεκεμβρίου 2025 στις 6:53 μ.μ. UTCidentified

      The Salesloft team has identified the root cause of this issue and is currently working on the fix. We will have more updates as this is correct. Thanks again for bearing with us while we work to address.

    4. 12 Δεκεμβρίου 2025 στις 7:20 μ.μ. UTCmonitoring

      A fix has been implemented, and customers are confirming that the errors triggered by clicking the Salesforce link icons are resolved. We will continue monitoring to ensure the issue remains fully resolved.

    5. 12 Δεκεμβρίου 2025 στις 10:53 μ.μ. UTCresolved

      This incident has been resolved. Thank you for your patience as we worked to address it.

    Cloudflare Outage Impacting Salesloft

    Έναρξη 18 Νοεμβρίου 2025 στις 1:27 μ.μ. UTC · 23h 56m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Salesloft Web Application
    1. 18 Νοεμβρίου 2025 στις 1:27 μ.μ. UTCidentified

      Salesloft is receiving reports from customers that the Global Cloudflare Outage is impacting some aspects of their Salesloft experience, including logging in via SSO and tracked links. We will continue to monitor Cloudflare's status page as their systems come back online. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

    2. 18 Νοεμβρίου 2025 στις 2:45 μ.μ. UTCmonitoring

      The Cloudflare team has sent an update that a fix has been implemented and they believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. If your team is having trouble with SSO, please try again.

    3. 19 Νοεμβρίου 2025 στις 1:24 μ.μ. UTCresolved

      This incident has been resolved.

    Zoom Link Missing from Calendar Invites

    Έναρξη 17 Νοεμβρίου 2025 στις 3:41 μ.μ. UTC · 3d 0h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Salesloft Web Application
    1. 17 Νοεμβρίου 2025 στις 3:41 μ.μ. UTCidentified

      A subset of customers have reported that Zoom links are failing to auto-populate in calendar invites when booking meetings through Salesloft. Engineering has identified the root cause and is working on a resolution. Please continue to monitor the status page for additional updates. In the meantime, affected users will need to manually add a Zoom link to their calendar invites.

    2. 20 Νοεμβρίου 2025 στις 4:22 μ.μ. UTCresolved

      Our Engineers have deployed a fix for this issue and Zoom links should be auto-populating in meeting invites again. Please refresh your browser to ensure the applied changes take effect.

    MS Teams Bot: Some meetings not being processed by Conversation Intelligence

    Έναρξη 11 Νοεμβρίου 2025 στις 5:20 μ.μ. UTC · 23h 2m

    Pending
    Επηρεαζόμενα στοιχεία
    Conversation Intelligence
    1. 11 Νοεμβρίου 2025 στις 5:20 μ.μ. UTCinvestigating

      We are currently investigating an issue where the Conversation Intelligence bot for Microsoft Teams successfully joins scheduled meetings, but the recording does not process as expected afterward. Impacted users may see an error message similar to: “Recording skipped: Recording has no audible words to be transcribed.” The issue appears to affect a subset of customers and meetings at this time. Our engineering team is actively investigating the root cause. We will provide an update as soon as we have more information.

    2. 11 Νοεμβρίου 2025 στις 9:54 μ.μ. UTCmonitoring

      A fix was deployed to production around 4:00 PM Eastern, and new meetings are now recording and processing correctly. We’ve also added enhanced error reporting to help us detect and resolve similar issues more quickly in the future. Our team identified an issue that caused the Conversation Intelligence bot to join meetings but fail to capture audio, resulting in missed recordings. Please note that, due to the nature of the recording process, previously affected meetings cannot be recovered or reprocessed. We apologize for the disruption this may have caused. We are currently monitoring to ensure the issue has been fully resolved.

    3. 12 Νοεμβρίου 2025 στις 4:22 μ.μ. UTCresolved

      This incident has been resolved.