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    Ιστορικό διακοπών του Section

    50 Section incidents · Μάρτιος 2021 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    Connectivity issues with Section Anycast network

    Έναρξη 20 Φεβρουαρίου 2026 στις 6:45 μ.μ. UTC · 5h 6m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Anycast
    1. 20 Φεβρουαρίου 2026 στις 6:59 μ.μ. UTCinvestigating

      Section is currently experiencing connectivity issues with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20 Φεβρουαρίου 2026 στις 7:19 μ.μ. UTCidentified

      We’ve identified an issue with an upstream partner that is affecting the Section Anycast network.

    3. 20 Φεβρουαρίου 2026 στις 7:34 μ.μ. UTCmonitoring

      We have followed mitigation steps provided by our upstream partner to readvertise affected IP prefixes. We are now seeing traffic levels stabilize and connectivity issues beginning to resolve across the network. We will continue to monitor the situation closely to ensure full stability.

    4. 20 Φεβρουαρίου 2026 στις 7:44 μ.μ. UTCmonitoring

      We are now seeing connectivity and traffic flow return to normal levels. We will continue to monitor to ensure the stability of these routes.

    5. 20 Φεβρουαρίου 2026 στις 7:47 μ.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 20 Φεβρουαρίου 2026 στις 9:04 μ.μ. UTCmonitoring

      While we await a final resolution from our upstream partner regarding the broader incident, our services are currently operating normally. We will continue to monitor the situation until their investigation is fully concluded.

    7. 20 Φεβρουαρίου 2026 στις 11:56 μ.μ. UTCresolved

      The incident has been resolved. Our upstream partner has also officially concluded their investigation and closed the underlying incident. We have verified that all services are operating at expected performance levels and have now concluded our monitoring period. We apologize for the disruption and appreciate your patience while we worked toward this resolution.

    Section Management Console Issues

    Έναρξη 23 Ιανουαρίου 2024 στις 5:54 μ.μ. UTC · 23m

    Pending
    Επηρεαζόμενα στοιχεία
    ConsoleAPI
    1. 23 Ιανουαρίου 2024 στις 5:54 μ.μ. UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 23 Ιανουαρίου 2024 στις 6:17 μ.μ. UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Έναρξη 30 Οκτωβρίου 2023 στις 8:21 μ.μ. UTC · 2h 20m

    Pending
    Επηρεαζόμενα στοιχεία
    Console
    1. 30 Οκτωβρίου 2023 στις 8:21 μ.μ. UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 30 Οκτωβρίου 2023 στις 8:23 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 Οκτωβρίου 2023 στις 8:24 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 Οκτωβρίου 2023 στις 10:40 μ.μ. UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Έναρξη 17 Οκτωβρίου 2023 στις 10:54 μ.μ. UTC · 31m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    ConsoleAPI
    1. 17 Οκτωβρίου 2023 στις 10:54 μ.μ. UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 17 Οκτωβρίου 2023 στις 10:55 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 17 Οκτωβρίου 2023 στις 11:23 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 Οκτωβρίου 2023 στις 11:25 μ.μ. UTCresolved

      This incident has been resolved.

    Aperture certificate and Console access issues

    Έναρξη 6 Ιουλίου 2023 στις 6:23 μ.μ. UTC · 22m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    ConsoleAPI
    1. 6 Ιουλίου 2023 στις 6:23 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 6 Ιουλίου 2023 στις 6:23 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 Ιουλίου 2023 στις 6:35 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 6 Ιουλίου 2023 στις 6:39 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 6 Ιουλίου 2023 στις 6:45 μ.μ. UTCresolved

      This incident has been resolved.

    Section Console unavailable

    Έναρξη 19 Απριλίου 2023 στις 11:23 μ.μ. UTC · 1h 26m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Console
    1. 19 Απριλίου 2023 στις 11:23 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 20 Απριλίου 2023 στις 12:10 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 Απριλίου 2023 στις 12:49 π.μ. UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Έναρξη 8 Απριλίου 2023 στις 12:47 π.μ. UTC · 3h 19m

    Pending
    Επηρεαζόμενα στοιχεία
    ConsoleAPI
    1. 8 Απριλίου 2023 στις 12:47 π.μ. UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 8 Απριλίου 2023 στις 1:22 π.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 Απριλίου 2023 στις 3:21 π.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 8 Απριλίου 2023 στις 3:44 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 8 Απριλίου 2023 στις 4:07 π.μ. UTCresolved

      This incident has been resolved.

    Degraded Service with Section Anycast Network

    Έναρξη 20 Δεκεμβρίου 2022 στις 3:18 μ.μ. UTC · 2h 19m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    AnycastCalifornia
    1. 20 Δεκεμβρίου 2022 στις 3:18 μ.μ. UTCinvestigating

      Section is currently experiencing degraded performance with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20 Δεκεμβρίου 2022 στις 3:29 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 Δεκεμβρίου 2022 στις 3:33 μ.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 Δεκεμβρίου 2022 στις 5:36 μ.μ. UTCresolved

      This incident has been resolved.

    Degraded Service in AWS US-EAST2 Region (Ohio)

    Έναρξη 5 Δεκεμβρίου 2022 στις 8:46 μ.μ. UTC · 42m

    OutageΣοβαρό περιστατικό
    1. 5 Δεκεμβρίου 2022 στις 8:46 μ.μ. UTCidentified

      Section is currently tracking an issue in AWS US-East 2 region that is currently impacting multiple customers. See here for more details: https://health.aws.amazon.com/health/status Section has automatically routed customer traffic away from this AWS POP however if customer origins are deployed in this region they will be experiencing 522 and 524 errors. Updates will continue to be provided on the status of this issue.

    2. 5 Δεκεμβρίου 2022 στις 9:02 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 Δεκεμβρίου 2022 στις 9:28 μ.μ. UTCresolved

      AWS has resolved the issue with AWS US-East-2 (Ohio) For more information please reference the AWS health status page here: https://health.aws.amazon.com/health/status

    Degraded performance within AWS PoPs

    Έναρξη 16 Νοεμβρίου 2022 στις 10:12 π.μ. UTC · 6h 13m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    LondonOregon
    1. 16 Νοεμβρίου 2022 στις 10:12 π.μ. UTCinvestigating

      We are currently investigating an issue with several AWS PoPs in North America & Europe

    2. 16 Νοεμβρίου 2022 στις 11:16 π.μ. UTCinvestigating

      Section Engineers continue to work on this issue with urgency. Updates will continue to be provided until the issue has been resolved.

    3. 16 Νοεμβρίου 2022 στις 12:08 μ.μ. UTCinvestigating

      We are continuing to investigate this issue. Updates will continue to be provided until the issue has been resolved.

    4. 16 Νοεμβρίου 2022 στις 1:09 μ.μ. UTCmonitoring

      A fix has been implemented, and we are currently monitoring the results.

    5. 16 Νοεμβρίου 2022 στις 4:26 μ.μ. UTCresolved

      This incident has been resolved.

    DNS Resolution Issues

    Έναρξη 14 Νοεμβρίου 2022 στις 2:37 π.μ. UTC · 9m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    SydneyDNS
    1. 14 Νοεμβρίου 2022 στις 2:37 π.μ. UTCinvestigating

      Section is currently experiencing experiencing DNS related issues. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 14 Νοεμβρίου 2022 στις 2:44 π.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 Νοεμβρίου 2022 στις 2:45 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 Νοεμβρίου 2022 στις 2:46 π.μ. UTCresolved

      This incident has been resolved.

    Control Plane Degradation

    Έναρξη 9 Νοεμβρίου 2022 στις 6:15 π.μ. UTC · 26m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    ConsoleAPI
    1. 9 Νοεμβρίου 2022 στις 6:15 π.μ. UTCinvestigating

      On Nov 9th starting at 03:15 UTC, Section began experiencing degradation in its control plane. This would affect the time it takes for updates to reach the Points of Presence. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 9 Νοεμβρίου 2022 στις 6:41 π.μ. UTCresolved

      This incident has been resolved.

    User interface and APIs slow

    Έναρξη 13 Οκτωβρίου 2022 στις 7:39 μ.μ. UTC · 28m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Console
    1. 13 Οκτωβρίου 2022 στις 7:39 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 13 Οκτωβρίου 2022 στις 7:56 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 Οκτωβρίου 2022 στις 8:06 μ.μ. UTCresolved

      This incident has been resolved.

    New Project Creation API Issues

    Έναρξη 11 Οκτωβρίου 2022 στις 7:22 μ.μ. UTC · 23m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    ConsoleAPI
    1. 11 Οκτωβρίου 2022 στις 7:22 μ.μ. UTCidentified

      Users are unable to create new Projects on the Section platform. We have identified the issue and a fix is in progress.

    2. 11 Οκτωβρίου 2022 στις 7:45 μ.μ. UTCresolved

      This incident has been resolved.

    Management Console and API features unavailable

    Έναρξη 19 Σεπτεμβρίου 2022 στις 5:06 μ.μ. UTC · 1h 2m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Console
    1. 19 Σεπτεμβρίου 2022 στις 5:06 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 19 Σεπτεμβρίου 2022 στις 5:11 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 Σεπτεμβρίου 2022 στις 5:25 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 Σεπτεμβρίου 2022 στις 6:08 μ.μ. UTCresolved

      This incident has been resolved.

    Section KEI Dashboard Issues

    Έναρξη 15 Σεπτεμβρίου 2022 στις 8:22 μ.μ. UTC · 54m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Console
    1. 15 Σεπτεμβρίου 2022 στις 8:22 μ.μ. UTCinvestigating

      Section is currently experiencing issues with our KEI Management Console. End-users may experience issues with accessing the console or performing certain functions. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 15 Σεπτεμβρίου 2022 στις 9:16 μ.μ. UTCresolved

      This incident has been resolved.

    Degraded Service in AU Melbourne

    Έναρξη 13 Σεπτεμβρίου 2022 στις 2:04 π.μ. UTC · 4h 17m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Melbourne
    1. 13 Σεπτεμβρίου 2022 στις 2:04 π.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 13 Σεπτεμβρίου 2022 στις 2:18 π.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 Σεπτεμβρίου 2022 στις 2:54 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 Σεπτεμβρίου 2022 στις 6:21 π.μ. UTCresolved

      This incident has been resolved.

    New logins to console.section.io may be slow or error

    Έναρξη 7 Σεπτεμβρίου 2022 στις 10:31 μ.μ. UTC · 27m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Console
    1. 7 Σεπτεμβρίου 2022 στις 10:31 μ.μ. UTCidentified

      Users that are not already logged in to console.section.io and are attempting to login may experience slowness or errors and will need to retry. Already logged in users should not be affected. Logins to aperture.section.io should not be affected. The issue has been identified and mitigations are being prepared.

    2. 7 Σεπτεμβρίου 2022 στις 10:58 μ.μ. UTCresolved

      This incident has been resolved.

    KEI API unavailable

    Έναρξη 7 Σεπτεμβρίου 2022 στις 12:55 π.μ. UTC · 2h 47m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    API
    1. 7 Σεπτεμβρίου 2022 στις 12:55 π.μ. UTCinvestigating

      On Wednesday, 2022-09-07 starting at 12:40 UTC, Section began experiencing the KEI API endpoint being unavailable. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 7 Σεπτεμβρίου 2022 στις 1:32 π.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 Σεπτεμβρίου 2022 στις 2:11 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 Σεπτεμβρίου 2022 στις 2:11 π.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 7 Σεπτεμβρίου 2022 στις 3:41 π.μ. UTCresolved

      This incident has been resolved.

    KEI Add Project is currently unavailable

    Έναρξη 6 Σεπτεμβρίου 2022 στις 3:22 π.μ. UTC · 51m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Console
    1. 6 Σεπτεμβρίου 2022 στις 3:22 π.μ. UTCinvestigating

      We are currently investigating the issue

    2. 6 Σεπτεμβρίου 2022 στις 3:22 π.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 Σεπτεμβρίου 2022 στις 4:14 π.μ. UTCresolved

      KEI projects can be created as documented here https://www.section.io/docs/get-started/create-environment/