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    Ιστορικό διακοπών του Secureframe

    49 Secureframe incidents · Ιούλιος 2022 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    Elevated errors with third party vendor

    Έναρξη 10 Ιουλίου 2026 στις 5:25 μ.μ. UTC · 1h 32m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Web ApplicationAPITrust
    1. 10 Ιουλίου 2026 στις 5:25 μ.μ. UTCmonitoring

      We're experiencing an elevated level of API errors with a third party vendor. This is causing app wide issues.

    2. 10 Ιουλίου 2026 στις 5:27 μ.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 10 Ιουλίου 2026 στις 6:29 μ.μ. UTCmonitoring

      Affected services are coming back online and error rates are returning to normal levels. Our team is continuing to monitor the recovery to ensure stability. We'll post another update shortly / once the incident is fully resolved. Thank you for your patience.

    4. 10 Ιουλίου 2026 στις 6:37 μ.μ. UTCmonitoring

      Affected services are coming back online and error rates are returning to normal. We're continuing to monitor the recovery to ensure stability.

    5. 10 Ιουλίου 2026 στις 6:57 μ.μ. UTCresolved

      The third-party service has recovered and all affected services are fully operational. We've confirmed normal performance. Thank you for your patience.

    Secureframe Agent devices missing from inventory

    Έναρξη 9 Ιουνίου 2026 στις 6:39 μ.μ. UTC · 7h 32m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Secureframe Agent
    1. 9 Ιουνίου 2026 στις 6:39 μ.μ. UTCidentified

      We've identified an issue where some devices managed by the Secureframe Agent dropped out of asset inventory, which is causing related tests to fail.

    2. 10 Ιουνίου 2026 στις 2:11 π.μ. UTCresolved

      This incident has been resolved.

    Sign in issues with "Sign in with Microsoft"

    Έναρξη 27 Μαΐου 2026 στις 7:12 μ.μ. UTC · 33m

    Pending
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 27 Μαΐου 2026 στις 7:12 μ.μ. UTCinvestigating

      We are aware of issues with using the "Sign in with Microsoft" login to the Secureframe application. We have identified a cause and we are starting mitigation

    2. 27 Μαΐου 2026 στις 7:21 μ.μ. UTCidentified

      The issue is identified, and we are also seeing Microsoft Intune syncs failing due to a similar issue. Both fixes are forthcoming shortly.

    3. 27 Μαΐου 2026 στις 7:23 μ.μ. UTCidentified

      Azure Devops syncs are similarly affected, with the same fix planned.

    4. 27 Μαΐου 2026 στις 7:39 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring.

    5. 27 Μαΐου 2026 στις 7:44 μ.μ. UTCresolved

      This incident has been resolved.

    Cloud Sync Failures - Secureframe Platform

    Έναρξη 1 Απριλίου 2026 στις 4:11 μ.μ. UTC · 25m

    Pending
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 1 Απριλίου 2026 στις 4:11 μ.μ. UTCidentified

      We have identified an issue where Cloud Syncs failed overnight, and may have incorrectly updated Cloud Test statuses.

    2. 1 Απριλίου 2026 στις 4:24 μ.μ. UTCidentified

      We have started remediation to resync these connections across the plaform.

    3. 1 Απριλίου 2026 στις 4:36 μ.μ. UTCresolved

      This incident has been resolved, and tests should now show the correct values.

    Secureframe Agent - UK - syncs are not working

    Έναρξη 23 Φεβρουαρίου 2026 στις 7:03 μ.μ. UTC · 3h 16m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Secureframe Agent
    1. 23 Φεβρουαρίου 2026 στις 7:03 μ.μ. UTCidentified

      We have identified the issue and are working on a remediation now.

    2. 23 Φεβρουαρίου 2026 στις 9:17 μ.μ. UTCidentified

      We are continuing to work on the fix for this issue.

    3. 23 Φεβρουαρίου 2026 στις 10:19 μ.μ. UTCresolved

      This incident has been resolved.

    Issues with Google Workspace connections

    Έναρξη 20 Ιανουαρίου 2026 στις 4:59 μ.μ. UTC · 7h 1m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 20 Ιανουαρίου 2026 στις 4:59 μ.μ. UTCidentified

      We have identified an issue with Secureframe integrations being disconnected from Google Workspaces, this issue has been corrected and we will reconnect any disconnected integrations affected.

    2. 20 Ιανουαρίου 2026 στις 8:27 μ.μ. UTCidentified

      We are deploying a fix for this shortly - this fix will automatically reconnect these disconnected integrations.

    3. 20 Ιανουαρίου 2026 στις 11:49 μ.μ. UTCmonitoring

      A fix has been implemented and is rolling out to all affected customers.

    4. 21 Ιανουαρίου 2026 στις 12:00 π.μ. UTCresolved

      This incident has been resolved.

    Personnel Page Crashing for US/UK users

    Έναρξη 12 Δεκεμβρίου 2025 στις 6:51 μ.μ. UTC · 2h 21m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 12 Δεκεμβρίου 2025 στις 6:51 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 12 Δεκεμβρίου 2025 στις 7:57 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 Δεκεμβρίου 2025 στις 8:13 μ.μ. UTCidentified

      The issue has been identified and we are implementing a fix.

    4. 12 Δεκεμβρίου 2025 στις 8:30 μ.μ. UTCidentified

      We have validated a fix for this issue, and will be deploying this fix to our Production code and all regions shortly.

    5. 12 Δεκεμβρίου 2025 στις 9:12 μ.μ. UTCresolved

      This incident has been resolved.

    Increased error rates with login

    Έναρξη 5 Δεκεμβρίου 2025 στις 9:22 π.μ. UTC · 14m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 5 Δεκεμβρίου 2025 στις 9:22 π.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 5 Δεκεμβρίου 2025 στις 9:27 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 Δεκεμβρίου 2025 στις 9:36 π.μ. UTCresolved

      This incident has been resolved.

    Secureframe US and UK appplications unavailable

    Έναρξη 18 Νοεμβρίου 2025 στις 12:11 μ.μ. UTC · 2h 34m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 18 Νοεμβρίου 2025 στις 12:11 μ.μ. UTCidentified

      Cloudflare, which serves all Secureframe application services, is experiencing a global connectivity issue. You may experience errors while attempting to use the Secureframe application. We are monitoring this situation.

    2. 18 Νοεμβρίου 2025 στις 12:13 μ.μ. UTCidentified

      Cloudflare is working on this issue, this status will be updated as the Cloudflare status impacts the Secureframe application. You may experience intermittent issues using the Secureframe application. See https://www.cloudflarestatus.com/ for more information.

    3. 18 Νοεμβρίου 2025 στις 12:24 μ.μ. UTCidentified

      Cloudflare is still investigating the issue. For more information, see https://www.cloudflarestatus.com/

    4. 18 Νοεμβρίου 2025 στις 12:29 μ.μ. UTCidentified

      Cloudflare services are recovering, but customers may continue to observe higher-than-normal error rates as they continue remediation efforts. For more information, see https://www.cloudflarestatus.com/

    5. 18 Νοεμβρίου 2025 στις 12:39 μ.μ. UTCidentified

      The Secureframe application should be generally available in the US and UK regions. For more information, see https://www.cloudflarestatus.com/

    6. 18 Νοεμβρίου 2025 στις 1:22 μ.μ. UTCmonitoring

      Cloudflare continues to experience intermittent connectivity issues, affecting the Secureframe application in the US and UK regions. Some users may continue to experience intermittent errors on the Secureframe application as Cloudflare continues to work on the issue. For more information, see https://www.cloudflarestatus.com/

    7. 18 Νοεμβρίου 2025 στις 1:41 μ.μ. UTCmonitoring

      The Secureframe application continues to be affected by the widespread Cloudflare outage. We are monitoring the situation at this time. The Secureframe app in the US and UK regions is currently unavailable.

    8. 18 Νοεμβρίου 2025 στις 2:45 μ.μ. UTCresolved

      Cloudflare has implemented a fix to their service. The Secureframe app is functioning normally at this time.

    Company Tests/Test Library May Show Incomplete Results

    Έναρξη 6 Φεβρουαρίου 2025 στις 3:41 μ.μ. UTC · 4h 39m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 6 Φεβρουαρίου 2025 στις 3:41 μ.μ. UTCidentified

      Some data in Company Test and Test Libraries may not be showing in the application. We have a mitigation strategy in place and are updating data now.

    2. 6 Φεβρουαρίου 2025 στις 4:21 μ.μ. UTCidentified

      We are continuing to work on this issue.

    3. 6 Φεβρουαρίου 2025 στις 4:41 μ.μ. UTCmonitoring

      We are currently remediating this issue, and users should start seeing more tests data, and can manually refresh tests in the app as needed.

    4. 6 Φεβρουαρίου 2025 στις 5:29 μ.μ. UTCmonitoring

      Remediation is still in progress. Overall the application is operational.

    5. 6 Φεβρουαρίου 2025 στις 6:51 μ.μ. UTCmonitoring

      Most data has been restored at this time, and we estimate full restoration within the next 2 hours.

    6. 6 Φεβρουαρίου 2025 στις 7:48 μ.μ. UTCmonitoring

      The remediation is nearing completion. This status will be updated when complete.

    7. 6 Φεβρουαρίου 2025 στις 8:20 μ.μ. UTCresolved

      This incident has been resolved.

    Degraded Web Application

    Έναρξη 23 Ιανουαρίου 2025 στις 11:53 μ.μ. UTC · 40m

    Pending
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 23 Ιανουαρίου 2025 στις 11:53 μ.μ. UTCinvestigating

      We are currently investigating this issue

    2. 24 Ιανουαρίου 2025 στις 12:33 π.μ. UTCresolved

      This incident has been resolved.

    Dashboard: Tests and Frameworks showing 0 findings

    Έναρξη 2 Οκτωβρίου 2024 στις 12:05 μ.μ. UTC · 3h 47m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 2 Οκτωβρίου 2024 στις 12:05 μ.μ. UTCinvestigating

      We are currently investigating this issue. Other parts of the application are functioning normally.

    2. 2 Οκτωβρίου 2024 στις 12:22 μ.μ. UTCidentified

      We are investigating a possible remediation to this issue.

    3. 2 Οκτωβρίου 2024 στις 1:51 μ.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    4. 2 Οκτωβρίου 2024 στις 2:13 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2 Οκτωβρίου 2024 στις 3:52 μ.μ. UTCresolved

      This incident has been resolved.

    New integration connections are not showing up in the UI

    Έναρξη 1 Οκτωβρίου 2024 στις 5:43 μ.μ. UTC · 1h 16m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web ApplicationAPI
    1. 1 Οκτωβρίου 2024 στις 5:43 μ.μ. UTCidentified

      We have had reports of integration connections not showing up in the UI. The engineering team has identified the issue and is working on a fix.

    2. 1 Οκτωβρίου 2024 στις 6:59 μ.μ. UTCresolved

      This incident has been resolved.

    Office365: Some user logins and some integration syncs failing

    Έναρξη 20 Αυγούστου 2024 στις 3:00 μ.μ. UTC · 1h 25m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 20 Αυγούστου 2024 στις 3:00 μ.μ. UTCinvestigating

      We are currently investigating this error.

    2. 20 Αυγούστου 2024 στις 3:02 μ.μ. UTCidentified

      The issue has been identified and we are working on a resolution.

    3. 20 Αυγούστου 2024 στις 4:15 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 Αυγούστου 2024 στις 4:25 μ.μ. UTCresolved

      This incident has been resolved.

    A subset of customers have incorrect tests showing up in Secureframe

    Έναρξη 7 Αυγούστου 2024 στις 2:07 μ.μ. UTC · 3h 7m

    Pending
    Επηρεαζόμενα στοιχεία
    Web ApplicationAPI
    1. 7 Αυγούστου 2024 στις 2:07 μ.μ. UTCinvestigating

      We are currently investigating this issue

    2. 7 Αυγούστου 2024 στις 2:37 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 Αυγούστου 2024 στις 2:43 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 Αυγούστου 2024 στις 5:14 μ.μ. UTCresolved

      This incident has been resolved.

    Performance Degradation of Test Refreshes

    Έναρξη 6 Αυγούστου 2024 στις 5:53 μ.μ. UTC · 4h 9m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 6 Αυγούστου 2024 στις 5:53 μ.μ. UTCidentified

      The issue has been identified and we are working on a resolution.

    2. 6 Αυγούστου 2024 στις 7:08 μ.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    3. 6 Αυγούστου 2024 στις 8:42 μ.μ. UTCidentified

      We are deploying a fix for this issue.

    4. 6 Αυγούστου 2024 στις 9:58 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 6 Αυγούστου 2024 στις 10:02 μ.μ. UTCresolved

      This incident has been resolved.

    Trust Center pages not fully loading

    Έναρξη 24 Μαΐου 2024 στις 10:36 μ.μ. UTC · 16m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Trust
    1. 24 Μαΐου 2024 στις 10:36 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 24 Μαΐου 2024 στις 10:45 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 Μαΐου 2024 στις 10:52 μ.μ. UTCresolved

      This incident has been resolved

    Application intermittently unresponsive

    Έναρξη 14 Μαΐου 2024 στις 1:30 μ.μ. UTC · 3h 26m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 14 Μαΐου 2024 στις 1:30 μ.μ. UTCinvestigating

      We are investigating an issue where the application may be unresponsive or unavailable for short periods.

    2. 14 Μαΐου 2024 στις 2:35 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 Μαΐου 2024 στις 3:31 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 Μαΐου 2024 στις 4:57 μ.μ. UTCresolved

      This incident has been resolved.

    Secureframe Web Application in degraded state

    Έναρξη 13 Μαΐου 2024 στις 2:43 μ.μ. UTC · 2h 26m

    Pending
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 13 Μαΐου 2024 στις 2:43 μ.μ. UTCinvestigating

      We are currently investigating this issue

    2. 13 Μαΐου 2024 στις 2:58 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 Μαΐου 2024 στις 5:09 μ.μ. UTCresolved

      This incident has been resolved and all services are operating normally.

    Controls page in degraded state

    Έναρξη 6 Μαΐου 2024 στις 7:27 μ.μ. UTC · 35m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web Application
    1. 6 Μαΐου 2024 στις 7:27 μ.μ. UTCinvestigating

      We are currently seeing the Controls page load on multiple company instances, but produces an infinite spinner.

    2. 6 Μαΐου 2024 στις 7:42 μ.μ. UTCidentified

      We have identified the issue, and are rolling out a fix.

    3. 6 Μαΐου 2024 στις 7:50 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring to confirm the fix holds.

    4. 6 Μαΐου 2024 στις 8:01 μ.μ. UTCresolved

      This incident has been resolved.