Ιστορικό διακοπών του Sf Fire Credit Union

1. 18 Ιουλίου 2026 στις 12:31 π.μ. UTCinvestigating

   Οι υπηρεσίες Online και Mobile Banking δεν είναι προς το παρόν διαθέσιμες. Εργαζόμαστε ενεργά για την επίλυση του ζητήματος και θα μοιραστούμε ενημερώσεις το συντομότερο δυνατόν. Ζητάμε συγγνώμη για την ταλαιπωρία.

2. 18 Ιουλίου 2026 στις 12:42 π.μ. UTCidentified

   Οι Online και Mobile Banking είναι πλέον διαθέσιμες. Ωστόσο, το Zelle®, το Bill Pay και το Card Management δεν είναι διαθέσιμα. Η ομάδα μας εργάζεται ενεργά για την επίλυση του ζητήματος το συντομότερο δυνατόν. Απολογούμαστε για την ταλαιπωρία και θα παρέχουμε ενημερώσεις καθώς θα γίνονται διαθέσιμες περισσότερες πληροφορίες.

3. 18 Ιουλίου 2026 στις 1:51 π.μ. UTCresolved

   Τα θέματα που επηρεάζουν τις υπηρεσίες Online και Mobile Banking έχουν επιλυθεί. Οι υπηρεσίες συμπεριλαμβανομένων Zelle®, Bill Pay, και Διαχείριση Κάρτας είναι τώρα διαθέσιμες. Λυπούμαστε ειλικρινά για την ταλαιπωρία και εκτιμούμε την υπομονή σας ενώ εργαστήκαμε για να λύσουμε το ζήτημα. Ευχαριστώ για την κατανόηση.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 29 Ιουνίου 2026 στις 10:47 μ.μ. UTCidentified

   Due to a power outage, our Main Branch located at 3201 California St., will be temporarily closed. We expect the branch to re-open and resume normal operations on June 30th, 2026. We apologize for any inconvenience this may cause. Please visit our website or online banking for alternate locations.

2. 30 Ιουνίου 2026 στις 1:14 π.μ. UTCresolved

   The temporary closure of our Main Branch has been resolved. The branch will reopen and resume normal business hours on Tuesday, June 30th. Thank you for your patience.

1. 6 Μαΐου 2026 στις 12:18 π.μ. UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 6 Μαΐου 2026 στις 1:30 π.μ. UTCresolved

   We’re happy to report that the issue affecting online and mobile banking has been resolved. We will continue to closely monitor systems to ensure services remain stable. If you experience any additional issues, please don’t hesitate to contact us. Thank you for your patience and understanding.

1. 5 Μαΐου 2026 στις 2:29 μ.μ. UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 5 Μαΐου 2026 στις 5:13 μ.μ. UTCidentified

   We’ve identified the issue impacting online banking and are actively working to resolve it as quickly as possible. We’ll continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

3. 5 Μαΐου 2026 στις 6:01 μ.μ. UTCresolved

   We’re pleased to share that the issue impacting online and mobile banking has been resolved. We are actively monitoring performance to ensure continued stability. If you experience any further issues, please don’t hesitate to reach out. Thank you for your patience.

1. 23 Ιανουαρίου 2026 στις 4:04 μ.μ. UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 23 Ιανουαρίου 2026 στις 4:14 μ.μ. UTCresolved

   This incident has been resolved. We appreciate your patience.

1. 22 Οκτωβρίου 2025 στις 9:08 μ.μ. UTCinvestigating

   We’re currently experiencing service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions. Our teams are working to restore full service as quickly as possible. We will provide updates to this alert as we receive them and apologize for the inconvenience.

2. 23 Οκτωβρίου 2025 στις 12:31 π.μ. UTCresolved

   The service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions have been resolved. We appreciate your patience.

1. 20 Οκτωβρίου 2025 στις 5:48 μ.μ. UTCidentified

   We are currently experiencing issues due to an Amazon Web Services (AWS) disruption. Some of our systems including phone, chat, Phoenix, and online/mobile banking, are being impacted by the outage. The wires feature will be temporarily unavailable until the issue is resolved. Thank you for your patience.

2. 20 Οκτωβρίου 2025 στις 11:39 μ.μ. UTCresolved

   This issue has been resolved. Online and mobile banking are now available, and the wires feature has been restored. We appreciate your patience.

1. 8 Οκτωβρίου 2025 στις 7:27 μ.μ. UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 8 Οκτωβρίου 2025 στις 8:26 μ.μ. UTCinvestigating

   We are continuing to investigate this issue. Thank you for your patience.

3. 8 Οκτωβρίου 2025 στις 9:23 μ.μ. UTCmonitoring

   A fix has been implemented for this issue, and we are continuing to monitor to ensure it is fully resolved. Thank you for your patience.

4. 8 Οκτωβρίου 2025 στις 10:46 μ.μ. UTCresolved

   This incident has been resolved. Thank you for your patience.

1. 8 Οκτωβρίου 2025 στις 5:13 μ.μ. UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 8 Οκτωβρίου 2025 στις 5:43 μ.μ. UTCresolved

   This incident has been resolved.

1. 12 Σεπτεμβρίου 2025 στις 2:14 π.μ. UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

2. 12 Σεπτεμβρίου 2025 στις 2:18 π.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 12 Σεπτεμβρίου 2025 στις 2:36 π.μ. UTCresolved

   This issue has been resolved. Thank you for your patience.

1. 10 Σεπτεμβρίου 2025 στις 7:47 μ.μ. UTCinvestigating

   Statements and check images are currently unavailable. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

2. 10 Σεπτεμβρίου 2025 στις 9:41 μ.μ. UTCresolved

   This incident has been resolved.

1. 28 Αυγούστου 2025 στις 5:48 μ.μ. UTCinvestigating

   We are currently experiencing an issue with Online & Mobile Banking logins. Two-factor authentication and one-time passcodes are not being delivered, which may prevent some members from logging in. Members using biometric login or those not prompted for a passcode should not be affected. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause. If you need immediate assistance, please contact us via Live Chat or call us at 415-678-4800.

2. 28 Αυγούστου 2025 στις 9:17 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28 Αυγούστου 2025 στις 9:25 μ.μ. UTCresolved

   This incident has been resolved.

1. 13 Ιουνίου 2025 στις 10:42 μ.μ. UTCinvestigating

   Due to a plumbing issue, our Stonestown Branch will be temporarily closed. We expect the branch to re-open and resume normal operations on Tuesday, June 17th. We apologize for any inconvenience this may cause. Please visit our website, sffirecu.org for alternate locations and for updates.

2. 13 Ιουνίου 2025 στις 10:46 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 Ιουνίου 2025 στις 10:46 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

4. 13 Ιουνίου 2025 στις 11:05 μ.μ. UTCmonitoring

   The Stonestown Branch will also be closed on Saturday, June 14th. We apologize for any inconvenience this may cause.

5. 16 Ιουνίου 2025 στις 3:35 μ.μ. UTCmonitoring

   The branch closure has been extended and will remain closed today, Monday, June 16th. We anticipate reopening tomorrow, Tuesday, June 17th, and will share further updates by the end of the day.

6. 16 Ιουνίου 2025 στις 11:51 μ.μ. UTCmonitoring

   The branch closure has been extended and will remain closed tomorrow, Tuesday, June 17th. We apologize for the continued inconvenience and will provide another update as soon as we have more information.

7. 20 Ιουνίου 2025 στις 6:52 μ.μ. UTCresolved

   We’re pleased to share that the branch has reopened and has resumed normal operations. Thank you for your patience and understanding during the closure.

1. 12 Ιουνίου 2025 στις 7:42 μ.μ. UTCinvestigating

   We're currently experiencing an issue with Mobile Deposit and are working to resolve it as quickly as possible. We apologize for the inconvenience and thank you for your patience.

2. 12 Ιουνίου 2025 στις 8:21 μ.μ. UTCresolved

   The Mobile Deposit issue has been resolved. We appreciate your patience.

1. 10 Μαρτίου 2025 στις 8:51 μ.μ. UTCinvestigating

   We are currently experiencing issues with opening new accounts in online and mobile banking. We apologize for the inconvenience and appreciate your patience.

2. 11 Μαρτίου 2025 στις 12:35 π.μ. UTCresolved

   This incident has been resolved.

1. 10 Μαρτίου 2025 στις 8:39 μ.μ. UTCinvestigating

   The Card Management services in online and mobile banking are temporarily unavailable. We apologize for the inconvenience and appreciate your patience.

2. 10 Μαρτίου 2025 στις 8:52 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 11 Μαρτίου 2025 στις 12:35 π.μ. UTCresolved

   This incident has been resolved.

1. 21 Φεβρουαρίου 2025 στις 6:27 μ.μ. UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 21 Φεβρουαρίου 2025 στις 7:46 μ.μ. UTCresolved

   This incident has been resolved.

1. 22 Νοεμβρίου 2024 στις 6:27 μ.μ. UTCinvestigating

   The Card Management services such as travel notices, updating PIN, & temporarily blocking/unblocking a card, are temporarily unavailable. We appreciate your patience as we work to resolve this matter.

2. 23 Νοεμβρίου 2024 στις 12:47 π.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 23 Νοεμβρίου 2024 στις 12:48 π.μ. UTCresolved

   This incident has been resolved.

1. 13 Σεπτεμβρίου 2024 στις 2:58 π.μ. UTCinvestigating

   Online & Mobile Banking is temporarily unavailable. We apologize for any inconvenience this may cause.

2. 13 Σεπτεμβρίου 2024 στις 5:26 π.μ. UTCresolved

   Online & Mobile Banking is now available. We apologize for any inconvenience and thank you for your patience.

1. 30 Μαΐου 2024 στις 6:26 μ.μ. UTCinvestigating

   We are currently investigating an issue with our Card Management feature in Online & Mobile Banking. We apologize for any inconvenience and we are working to restore services as soon as possible.

2. 30 Μαΐου 2024 στις 11:14 μ.μ. UTCresolved

   This incident has been resolved.