Ιστορικό διακοπών του Signalfx Eu0

1. 14 Αυγούστου 2026 στις 7:49 π.μ. UTCinvestigating

   Η υποβάθμιση των επιδόσεων του αγωγού κατάποσης δεδομένων Splunk APM προκαλεί καθυστέρηση της επεξεργασίας και αποθήκευσης ακατέργαστων ιχνοστοιχείων κατά περισσότερο από πέντε λεπτά. Δεν χάνονται δεδομένα αυτή τη στιγμή και τα Μετρικά σύνολα δεν επηρεάζονται, αλλά τα πιο πρόσφατα δεδομένα μπορεί να μην είναι διαθέσιμα σε αποτελέσματα αναζήτησης ιχνών.

2. 14 Αυγούστου 2026 στις 8:11 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14 Αυγούστου 2026 στις 8:17 π.μ. UTCresolved

   The incident has been resolved.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 7 Αυγούστου 2026 στις 8:30 π.μ. UTCinvestigating

   Η υποβάθμιση των επιδόσεων του αγωγού κατάποσης δεδομένων Splunk APM προκαλεί καθυστέρηση της επεξεργασίας και αποθήκευσης ακατέργαστων ιχνοστοιχείων κατά περισσότερο από πέντε λεπτά. Δεν χάνονται δεδομένα αυτή τη στιγμή και τα Μετρικά σύνολα δεν επηρεάζονται, αλλά τα πιο πρόσφατα δεδομένα μπορεί να μην είναι διαθέσιμα σε αποτελέσματα αναζήτησης ιχνών.

2. 7 Αυγούστου 2026 στις 9:07 π.μ. UTCresolved

   The degradation in the Splunk APM data ingestion pipeline has been mitigated and is now resolved. Processing and storage of raw trace data has recovered, and recent data is available in trace search results. No data was lost, and MetricSets were not impacted.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 8 Ιουλίου 2026 στις 10:45 π.μ. UTCresolved

   Μεταξύ 1a PDT και 2:50a PDT, κάθε ενσωμάτωση GCP που είχε το "Sync όλα (δυναμικά) τα έργα που αναφέρονται - ρύθμιση ενεργοποιημένο είχε μερικά από τα στοιχεία παρακολούθησης Cloud από GCP πέσει. Το θέμα αυτό έχει επιλυθεί. Οι πελάτες μπορεί να δουν κενά στους χάρτες και τους ανιχνευτές που χρησιμοποιούν τις προσβεβλημένες μετρήσεις παρακολούθησης Cloud GCP. Οι μετρήσεις AWS CloudWatch και Azure Monitor δεν επηρεάζονται.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 1 Ιουλίου 2026 στις 3:02 μ.μ. UTCresolved

   Επιβεβαιώσαμε ότι το ζήτημα που αφορά τον Προβολέα Ετικετών έχει επιλυθεί. Οι πελάτες μπορεί να έχουν βιώσει περιορισμένη λειτουργικότητα εντός της ετικέτας Spotlight που αρχίζει περίπου στις 4:30 PM PT στις 30 Ιουνίου. Η πλήρης λειτουργικότητα αποκαταστάθηκε στις 7:20 πμ PT την 1η Ιουλίου.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 26 Ιουνίου 2026 στις 7:28 π.μ. UTCresolved

   Λόγω μιας παλινδρόμησης σε μια πρόσφατη κυκλοφορία, οι χρήστες που πλησίαζαν από Logs Σχετικό Περιεχόμενο στη σελίδα APM TraceView προς Log Observer ανακατευθύνθηκαν πίσω στο APM TraceView αντ' αυτού. Αυτό επηρέασε την εμπειρία συσχέτισης Logs για τους πελάτες σε όλα τα βασίλεια, εκτός των US3 και Gov. Η αλλαγή έχει επανέλθει για να αποκατασταθεί η αναμενόμενη εμπειρία πλοήγησης. Η διαθεσιμότητα των προϊόντων για APM και Log Observer δεν επηρεάστηκε· το θέμα περιορίστηκε στη ροή εργασίας της Logs Correlation από το TraceView. Επείγον Ώρα έναρξης: 05:09 PDT, 25 Ιουνίου 2026 Ώρα λήξης: 22:15 PDT, 25 Ιουνίου 2026

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 2 Ιουνίου 2026 στις 12:39 μ.μ. UTCinvestigating

   We are investigating delays in processing Splunk Observability Synthetic Monitoring test results for a small subset of customers. Tests are still running, but metrics may be delayed until the issue is resolved.

2. 2 Ιουνίου 2026 στις 4:39 μ.μ. UTCresolved

   We have identified and remediated an issue affecting synthetic test result ingestion for a subset of customers. We apologize for any inconvenience this may have caused and thank you for your patience. Time range of impact: June 1 20:00 UTC - June 2 15:30 UTC

1. 20 Μαΐου 2026 στις 5:10 π.μ. UTCinvestigating

   Customers may be experiencing delays in some charts and detectors. We are investigating and will provide an update shortly.

2. 20 Μαΐου 2026 στις 5:46 π.μ. UTCinvestigating

   We are continuing to investigate this issue and will provide another update shortly.

3. 20 Μαΐου 2026 στις 7:25 π.μ. UTCinvestigating

   We are continuing to investigate this issue. We will provide an update shortly, or as soon as there is a change in progress.

4. 20 Μαΐου 2026 στις 7:48 π.μ. UTCinvestigating

   We are continuing to monitor this issue.

5. 20 Μαΐου 2026 στις 7:49 π.μ. UTCinvestigating

   The charts are up and working now but we will continue to monitor

6. 20 Μαΐου 2026 στις 8:03 π.μ. UTCmonitoring

   The charts are up and working now but we will continue to monitor.

7. 20 Μαΐου 2026 στις 4:41 μ.μ. UTCresolved

   After monitoring the status for more than 8 hours and confirming that issue is not happening anymore, the case is closed.

1. 20 Μαΐου 2026 στις 1:25 π.μ. UTCinvestigating

   We are investigating delays in processing chart load times, validating if there is any impact to the alerts. Currently there is no impact to other areas of the platform.

2. 20 Μαΐου 2026 στις 2:19 π.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 20 Μαΐου 2026 στις 3:19 π.μ. UTCinvestigating

   We are continuing to investigate delayed chart load times in Splunk Observability Cloud. We will provide an update shortly, or as soon as there is a change in progress.

4. 20 Μαΐου 2026 στις 3:41 π.μ. UTCmonitoring

   A fix has been implemented. We are monitoring the service to confirm full recovery. We will provide another update once the issue is fully resolved.

5. 20 Μαΐου 2026 στις 3:54 π.μ. UTCresolved

   This incident involving delayed chart load times in Splunk Observability Cloud has been resolved. The team implemented a fix and monitored the service to confirm recovery.

1. 7 Μαΐου 2026 στις 7:17 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 7 Μαΐου 2026 στις 7:19 μ.μ. UTCidentified

   we have identified the root cause, working on fixing the solution

3. 7 Μαΐου 2026 στις 7:21 μ.μ. UTCresolved

   We are back to normal

1. 25 Απριλίου 2026 στις 3:31 μ.μ. UTCinvestigating

   We are investigating an issue affecting Real User Monitoring (RUM) metrics across all realms. Customers may experience custom metric MTS quota limits being exceeded, resulting in metric data being dropped. RUM metric dimensions that were previously available may be missing.

2. 25 Απριλίου 2026 στις 4:27 μ.μ. UTCidentified

   The issue affecting Real User Monitoring (RUM) metrics has been identified. The fix is currently being implemented. We are actively working to restore full service and will provide further updates as progress continues.

3. 25 Απριλίου 2026 στις 6:33 μ.μ. UTCidentified

   We are continuing to work on the fix. We expect to have further updates within the next hour. We appreciate your patience as we work diligently to resolve this issue and restore full service.

4. 25 Απριλίου 2026 στις 10:19 μ.μ. UTCidentified

   We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We are thoroughly validating the mitigation to ensure it resolves the issue effectively and maintains system stability. We appreciate your ongoing patience and will provide further updates as testing progresses.

5. 25 Απριλίου 2026 στις 11:45 μ.μ. UTCidentified

   We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We will share an update once we have further information.

6. 26 Απριλίου 2026 στις 12:52 π.μ. UTCresolved

   The outage impacting RUM MMS Data Drop has been resolved after internal engineering teams deployed a fix. All systems are operational and stable. Thank you for your patience and understanding.

1. 25 Απριλίου 2026 στις 12:57 π.μ. UTCinvestigating

   We are currently investigating an issue where RUM (Real User Monitoring) MMS data is being dropped, which may result in missing or incomplete data in charts and dashboards related to real user monitoring. We are actively investigating and will provide updates as the situation develops.

2. 25 Απριλίου 2026 στις 1:20 π.μ. UTCidentified

   We have identified the cause of the issue resulting in missing or incomplete data in Real User Monitoring charts and dashboards. We are implementing a fix and will provide an update within 15 minutes.

3. 25 Απριλίου 2026 στις 2:00 π.μ. UTCidentified

   A solution to address the issue causing missing or incomplete data in Real User Monitoring (RUM) charts and dashboards is currently being implemented. Our teams are actively working on deploying the fix and will continue to provide updates as progress is made

4. 25 Απριλίου 2026 στις 2:31 π.μ. UTCidentified

   We have identified an issue causing missing or incomplete data in Real User Monitoring (RUM) custom charts and dashboards across multiple realms. A fix is currently being rolled out and validated

5. 25 Απριλίου 2026 στις 2:53 π.μ. UTCmonitoring

   A fix for the issue affecting Real User Monitoring (RUM) charts and dashboards has been deployed and is being actively monitored across all realms; customers may now see data restored in charts and dashboards

6. 25 Απριλίου 2026 στις 3:10 π.μ. UTCresolved

   The issue affecting Real User Monitoring (RUM) custom charts and dashboards across multiple realms has been resolved. The fix has been deployed, and data is now flowing normally.

1. 5 Απριλίου 2026 στις 6:31 μ.μ. UTCinvestigating

   We are investigating a major outage of Splunk cloud involving logging in via Unified Identity. Ingest is not impacted at this time. We will provide an update as soon as possible. Splunk Log Observer may not be available for unified identity customers.

2. 5 Απριλίου 2026 στις 6:44 μ.μ. UTCinvestigating

   Our team is currently working to resolve an issue impacting Unified Identity services.

3. 5 Απριλίου 2026 στις 6:59 μ.μ. UTCinvestigating

   Investigation into the root cause of the Unified Identity issue is ongoing.

4. 5 Απριλίου 2026 στις 7:14 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

5. 5 Απριλίου 2026 στις 7:31 μ.μ. UTCidentified

   Teams continue working to implement the fix for this issue.

6. 5 Απριλίου 2026 στις 7:33 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 5 Απριλίου 2026 στις 7:46 μ.μ. UTCresolved

   This incident has been resolved.

1. 23 Μαρτίου 2026 στις 11:31 μ.μ. UTCidentified

   The issue has been identified and is due to a Cloud Provider outage in the Bahrain region.

2. 24 Μαρτίου 2026 στις 12:52 π.μ. UTCidentified

   The issue has been identified as an outage affecting the Bahrain region due to a Cloud Provider outage. We recommend that users temporarily run their Synthetic Monitoring tests from an alternative location while this issue is being resolved by the Cloud Provider.

3. 24 Μαρτίου 2026 στις 6:16 μ.μ. UTCidentified

   The issue has been identified as a regional cloud provider outage that is impacting our ability to maintain Synthetics testing in specific areas. Due to the uncertainty regarding the resolution timeline for this issue, we have made the decision to temporarily remove the following locations from our Synthetics testing network: Bahrain Muscat UAE We recommend reviewing your current test configurations and selecting alternative testing locations if necessary to ensure continued coverage. Our engineering team is monitoring the situation closely. We will provide further updates as more information becomes available from the cloud provider. We apologize for any inconvenience this may cause and appreciate your patience as we work to maintain the reliability of our services.

4. 25 Απριλίου 2026 στις 2:52 π.μ. UTCresolved

   This incident has been resolved.

1. 3 Μαρτίου 2026 στις 5:11 μ.μ. UTCmonitoring

   Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.

2. 5 Μαρτίου 2026 στις 7:10 μ.μ. UTCresolved

   Monitoring over the past several days has not identified any impact to Splunk Observability Cloud services related to the previously reported cloud service provider disruption in the Middle East. Splunk Observability Cloud services continue to operate normally. We will continue to monitor the situation and will notify customers if conditions change.

1. 27 Φεβρουαρίου 2026 στις 9:32 π.μ. UTCinvestigating

   We are currently investigating this issue.

2. 27 Φεβρουαρίου 2026 στις 10:35 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 27 Φεβρουαρίου 2026 στις 11:41 π.μ. UTCresolved

   This incident has been resolved.

1. 17 Φεβρουαρίου 2026 στις 6:20 μ.μ. UTCinvestigating

   Customers may be experiencing errors while loading Data Management Page.

2. 17 Φεβρουαρίου 2026 στις 6:48 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 Φεβρουαρίου 2026 στις 7:18 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17 Φεβρουαρίου 2026 στις 7:22 μ.μ. UTCresolved

   This incident has been resolved.

1. 29 Ιανουαρίου 2026 στις 5:26 μ.μ. UTCresolved

   Between 2026-01-23 at 3:30 AM PT and 2026-01-26 at 1:00 AM PT, metrics fetching from AWS Cloudwatch was degraded.

1. 21 Ιανουαρίου 2026 στις 12:23 μ.μ. UTCinvestigating

   Starting at 03:12 AM Pacific Time, customers using Azure Entra ID for Single Sign-On (SSO) may be unable to log in to Splunk Observability. We are actively investigating now.

2. 21 Ιανουαρίου 2026 στις 2:26 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 21 Ιανουαρίου 2026 στις 3:50 μ.μ. UTCidentified

   We have identified a workaround that can help restore access while we continue investigating the root cause. Workaround Organizations with SSO enabled have a local administrator account that can sign in without SSO. Administrators can use this account to: 1. Sign in to Splunk Observability using email and password (local login) 2. Invite affected users to the organization 3. Enable invited users to sign in using email and password (local login) as a temporary alternative We have validated this process internally and confirmed it is working as expected. Next step * If you need assistance applying this workaround, please contact Splunk Customer Support. We will continue to monitor the situation and provide updates as additional information becomes available.

4. 21 Ιανουαρίου 2026 στις 6:18 μ.μ. UTCidentified

   Our engineering teams continue investigating this service disruption in search of a permanent solution for the SSO Authentication issues. The workaround mentioned in our previous update remains as the best course of action to mitigate immediate impact.

5. 21 Ιανουαρίου 2026 στις 10:38 μ.μ. UTCidentified

   We are continuing to investigate this issue.

6. 21 Ιανουαρίου 2026 στις 11:41 μ.μ. UTCidentified

   We are continuing to investigate this issue. Please refer to the Workaround posted in our update from 15:50 UTC.

7. 22 Ιανουαρίου 2026 στις 2:02 μ.μ. UTCresolved

   The issue has been identified and resolved.

1. 19 Ιανουαρίου 2026 στις 6:42 μ.μ. UTCinvestigating

   We are currently investigating an issue that may result in the Hosts Infra Navigator View from loading.

2. 19 Ιανουαρίου 2026 στις 6:44 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 19 Ιανουαρίου 2026 στις 7:23 μ.μ. UTCinvestigating

   We are continuing to investigate this issue. We have confirmed that the issue does not impact Datapoint Ingest at this time.

4. 19 Ιανουαρίου 2026 στις 8:07 μ.μ. UTCresolved

   Engineering teams have identified the root cause and completed recovery actions that caused a degradation of service to the Hosts Infra Navigator View.

1. 14 Ιανουαρίου 2026 στις 3:23 μ.μ. UTCinvestigating

   Users login with Splunk Unified Identity may have issues accessing Splunk Observability and Log Observer.

2. 14 Ιανουαρίου 2026 στις 4:06 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 14 Ιανουαρίου 2026 στις 4:45 μ.μ. UTCidentified

   Splunk Unified Identity issue has been identified. This will only affect new login session using Splunk Unified Identity, existing login sessions are unaffected. A fix is in progress and this incident is expected to be resolved in the next 3-5 hours.

4. 14 Ιανουαρίου 2026 στις 5:22 μ.μ. UTCidentified

   Teams are continuing to work diligently, and progress is being made in applying the fix.

5. 14 Ιανουαρίου 2026 στις 6:28 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 14 Ιανουαρίου 2026 στις 6:42 μ.μ. UTCresolved

   The incident has been resolved; however, customers may need to clear their browser cache in order to successfully log in.