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    Ιστορικό διακοπών του Smart Recruiters

    51 Smart Recruiters incidents · Νοέμβριος 2023 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    Σφάλματα Αντιμετωπίζονται Κατά την Πλοήγηση μέσω της Πλατφόρμας

    Έναρξη 21 Ιουλίου 2026 στις 10:18 μ.μ. UTC · 1h 25m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 21 Ιουλίου 2026 στις 10:18 μ.μ. UTCinvestigating

      Ερευνούμε ένα θέμα που επηρεάζει την απόδοση. Πολλαπλές σελίδες (People page, Job page, Communities) μπορεί να αντιμετωπίσουν ένα σφάλμα καθώς φορτώνει. Σας ευχαριστώ για την υπομονή σας, ενώ θα εξετάσουμε αυτό. Κέντρο δεδομένων: [DCEU: SmartRecruiters]

    2. 21 Ιουλίου 2026 στις 10:57 μ.μ. UTCidentified

      Έχουμε εντοπίσει ένα θέμα που επηρεάζει διάφορες σελίδες από τη φόρτωση που επηρεάζει ορισμένους χρήστες. Αυτή τη στιγμή εργαζόμαστε για να το επιλύσουμε και θα σας κρατάμε ενήμερους. Εκτιμούμε την υπομονή σας! Κέντρο δεδομένων: [DCEU: SmartRecruiters]

    3. 21 Ιουλίου 2026 στις 11:31 μ.μ. UTCmonitoring

      Η ομάδα μας έχει εντοπίσει το θέμα που προκαλεί σφάλματα να εμφανίζονται στις σελίδες και έχει εφαρμόσει μια λύση. Τώρα παρακολουθούμε τα αποτελέσματα για τυχόν περαιτέρω ζητήματα επιδόσεων. [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]

    4. 21 Ιουλίου 2026 στις 11:42 μ.μ. UTCresolved

      Το θέμα της απόδοσης που επηρεάζει SmartRecruiters έχει επιλυθεί! Μπορείτε να συνεχίσετε χρησιμοποιώντας την πλατφόρμα κανονικά. Καλή πρόσληψη! [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]

    Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

    Jobs cannot be published

    Έναρξη 22 Ιουνίου 2026 στις 9:16 π.μ. UTC · 3h 21m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 22 Ιουνίου 2026 στις 9:16 π.μ. UTCinvestigating

      We identified an issue with Job postings. Publishing is processed for quite a few seconds, then shows it is completed, but Jobs aren't actually published Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 12.15 CET

    2. 22 Ιουνίου 2026 στις 10:15 π.μ. UTCidentified

      We identified an issue with Job postings. Engineering Team is currently working on a fix. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 1.15 CET

    3. 22 Ιουνίου 2026 στις 11:24 π.μ. UTCmonitoring

      Jobs can be published again. We are monitoring. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 2.15 CET

    4. 22 Ιουνίου 2026 στις 12:37 μ.μ. UTCresolved

      The incident has been resolved. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting]

    Errors Occurring When Attempting to Access Candidate Data

    Έναρξη 6 Μαΐου 2026 στις 7:19 μ.μ. UTC · 1h 6m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 6 Μαΐου 2026 στις 7:19 μ.μ. UTCinvestigating

      We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page][Candidates][Hireloop]

    2. 6 Μαΐου 2026 στις 7:20 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 Μαΐου 2026 στις 7:54 μ.μ. UTCinvestigating

      We have identified the issue affecting some users' access to Candidate information/details and are working on a solution. We will keep you updated and appreciate your patience!

    4. 6 Μαΐου 2026 στις 8:09 μ.μ. UTCmonitoring

      Our team has identified the issue and has implemented a fix. We are now monitoring the results for any further performance issues.

    5. 6 Μαΐου 2026 στις 8:25 μ.μ. UTCresolved

      The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

    Multiple pages do not load

    Έναρξη 22 Απριλίου 2026 στις 1:36 μ.μ. UTC · 1h 53m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 22 Απριλίου 2026 στις 1:36 μ.μ. UTCinvestigating

      We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 16.45 CET

    2. 22 Απριλίου 2026 στις 2:37 μ.μ. UTCidentified

      We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST

    3. 22 Απριλίου 2026 στις 2:50 μ.μ. UTCidentified

      We identified an issue with one of our databases and engineering team is performing  an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET

    4. 22 Απριλίου 2026 στις 3:11 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 22 Απριλίου 2026 στις 3:29 μ.μ. UTCresolved

      This incident has now been resolved. We apologise for the inconvenience caused during this period.

    People Page not loading

    Έναρξη 18 Φεβρουαρίου 2026 στις 8:51 π.μ. UTC · 1h 43m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 18 Φεβρουαρίου 2026 στις 8:51 π.μ. UTCinvestigating

      We are currently investigating an issue causing the People page to appear blank.

    2. 18 Φεβρουαρίου 2026 στις 9:52 π.μ. UTCidentified

      We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]

    3. 18 Φεβρουαρίου 2026 στις 10:34 π.μ. UTCresolved

      A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

    Global Cloudflare Issues Impacting SmartAttrax Career Sites

    Έναρξη 5 Δεκεμβρίου 2025 στις 9:08 π.μ. UTC · 10m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    SmartAttrax - Career Sites
    1. 5 Δεκεμβρίου 2025 στις 9:08 π.μ. UTCinvestigating

      There is currently a global outage on Cloudflare which is impacting the application process for customers using SmartRecruiters Easy Apply on their career sites. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

    2. 5 Δεκεμβρίου 2025 στις 9:18 π.μ. UTCresolved

      This incident has been resolved.

    Global Cloudflare Issues impacting Smartrecruiters

    Έναρξη 5 Δεκεμβρίου 2025 στις 8:59 π.μ. UTC · 18m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 5 Δεκεμβρίου 2025 στις 8:59 π.μ. UTCinvestigating

      There is currently a global outage on Cloudflare which is impacting our services. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

    2. 5 Δεκεμβρίου 2025 στις 9:16 π.μ. UTCmonitoring

      Cloudflare have deployed a fix and we are confirming the results and any possible residual impact.

    3. 5 Δεκεμβρίου 2025 στις 9:17 π.μ. UTCresolved

      This incident has been resolved

    Microsoft Azure Downtime - SmartAttrax Career Sites Impacted

    Έναρξη 29 Οκτωβρίου 2025 στις 4:26 μ.μ. UTC · 18h 1m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    SmartAttrax - Career Sites
    1. 29 Οκτωβρίου 2025 στις 4:26 μ.μ. UTCidentified

      SmartAttrax Career Sites are currently not loading or loading only partially due to the Microsoft Azure downtime. Our engineers are working on a temporary workaround until the issue is resolved by Microsoft Azure.

    2. 29 Οκτωβρίου 2025 στις 4:30 μ.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    3. 29 Οκτωβρίου 2025 στις 4:50 μ.μ. UTCidentified

      Our engineers implemented a workaround solution, and SmartAttrax career sites should now be loading. They might still be slow, and some site components might be loading only partially until Microsoft Azure resolves the problem.

    4. 29 Οκτωβρίου 2025 στις 5:18 μ.μ. UTCidentified

      We are continuing to wait for Microsoft Azure's fix to be delivered. They have identified the issue and are working on it.

    5. 29 Οκτωβρίου 2025 στις 6:17 μ.μ. UTCidentified

      Some SmartAttrax career sites continue to load slowly due to the Microsoft Azure downtime. Their engineering team is actively working on the fix, and we are closely monitoring their status page for more updates.

    6. 29 Οκτωβρίου 2025 στις 7:18 μ.μ. UTCidentified

      Microsoft Azure Team has begun rolling out the fix, but SmartAttrax career sites might continue to be slow until the fix is fully deployed.

    7. 29 Οκτωβρίου 2025 στις 9:17 μ.μ. UTCidentified

      SmartAttrax career sites might continue to run slowly until Microsoft Azure finishes the fix rollout. They expect the full recovery to happen within the next 2-3 hours.

    8. 30 Οκτωβρίου 2025 στις 7:19 π.μ. UTCmonitoring

      Microsoft Azure rolled out the fix, and we are monitoring results. Some career sites might still experience slowness, we are checking on this.

    9. 30 Οκτωβρίου 2025 στις 8:56 π.μ. UTCmonitoring

      The Microsoft Azure incident is still having a knock-on effect on our app services, which results in some SmartAttrax career sites running slowly. We continue to monitor Microsoft Azure efforts to mitigate this issue.

    10. 30 Οκτωβρίου 2025 στις 9:10 π.μ. UTCmonitoring

      The issue should be resolved now, and all SmartAttrax careers sites should be operating normally.

    11. 30 Οκτωβρίου 2025 στις 10:27 π.μ. UTCresolved

      This incident has been resolved.

    System Accessibiliy and Performance Issue

    Έναρξη 28 Οκτωβρίου 2025 στις 12:41 π.μ. UTC · 3h 20m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 28 Οκτωβρίου 2025 στις 12:41 π.μ. UTCinvestigating

      We’re currently experiencing system inaccessibility and performance issues, including slowness and occasional errors when loading the UI pages. Our Engineering Team is actively working to resolve this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

    2. 28 Οκτωβρίου 2025 στις 2:23 π.μ. UTCmonitoring

      A fix has been implemented, and we are actively monitoring to ensure the system is performing as expected.

    3. 28 Οκτωβρίου 2025 στις 4:01 π.μ. UTCresolved

      The root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident.

    System down (bad getaway - error)

    Έναρξη 22 Οκτωβρίου 2025 στις 2:46 μ.μ. UTC · 50m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 22 Οκτωβρίου 2025 στις 2:46 μ.μ. UTCinvestigating

      Prod-ohio accounts are facing errors. Users might not be able to access their accounts.

    2. 22 Οκτωβρίου 2025 στις 3:36 μ.μ. UTCresolved

      The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident.

    System down (bad getaway - error 502)

    Έναρξη 12 Οκτωβρίου 2025 στις 2:33 π.μ. UTC · 16m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 12 Οκτωβρίου 2025 στις 2:33 π.μ. UTCinvestigating

      The System is currently inaccessible, impacting the Prod-Syd environment. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

    2. 12 Οκτωβρίου 2025 στις 2:48 π.μ. UTCresolved

      This incident has been resolved.

    Attrax Career Sites are down - 504 Gateway Time-out

    Έναρξη 16 Σεπτεμβρίου 2025 στις 1:01 μ.μ. UTC · 4h 12m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    SmartAttrax - Career Sites
    1. 16 Σεπτεμβρίου 2025 στις 1:01 μ.μ. UTCinvestigating

      Attrax career sites are currently inaccessible. Our Engineering Team is working on identifying an issue and bringing the sites back up as soon as possible. Please accept our apologies for the inconvenience.

    2. 16 Σεπτεμβρίου 2025 στις 1:02 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 Σεπτεμβρίου 2025 στις 1:07 μ.μ. UTCmonitoring

      Attrax career sites are now back up, and the Engineering Team is monitoring Atttax performance.

    4. 16 Σεπτεμβρίου 2025 στις 5:13 μ.μ. UTCresolved

      This incident has now been resolved. Our apologies for the inconvenience caused during this time.

    System slowness - issue with loading pages

    Έναρξη 22 Αυγούστου 2025 στις 10:02 π.μ. UTC · 3h 2m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 22 Αυγούστου 2025 στις 10:02 π.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 22 Αυγούστου 2025 στις 11:36 π.μ. UTCidentified

      The issue has been identified. During the investigation, the SmartTips have been disabled.

    3. 22 Αυγούστου 2025 στις 1:04 μ.μ. UTCresolved

      This incident has been resolved and SmartTips have been reactivated.

    System down (bad getaway - error 502)

    Έναρξη 19 Αυγούστου 2025 στις 12:35 μ.μ. UTC · 2h 17m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 19 Αυγούστου 2025 στις 12:35 μ.μ. UTCinvestigating

      The System is currently inaccessible. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

    2. 19 Αυγούστου 2025 στις 1:28 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 Αυγούστου 2025 στις 2:52 μ.μ. UTCresolved

      This incident has been resolved.

    Interview Scheduling

    Έναρξη 3 Ιουνίου 2025 στις 9:27 μ.μ. UTC · 1h 28m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 3 Ιουνίου 2025 στις 9:27 μ.μ. UTCinvestigating

      We have identified an issue with Interview scheduling affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

    2. 3 Ιουνίου 2025 στις 10:03 μ.μ. UTCidentified

      We have identified an issue with scheduling that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

    3. 3 Ιουνίου 2025 στις 10:32 μ.μ. UTCmonitoring

      Our team has identified the issue causing the error when scheduling an interview and implemented a fix. We are now monitoring the results for any further performance issues.

    4. 3 Ιουνίου 2025 στις 10:55 μ.μ. UTCresolved

      The error occurring with interview scheduling has been resolved! You can resume using the platform normally. Happy hiring!

    System slowness

    Έναρξη 30 Μαΐου 2025 στις 1:58 μ.μ. UTC · 15m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 30 Μαΐου 2025 στις 1:58 μ.μ. UTCinvestigating

      We are experiencing system slowness, particularly on the Job details page. Our teams are currently investigating the issue.

    2. 30 Μαΐου 2025 στις 2:03 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 Μαΐου 2025 στις 2:13 μ.μ. UTCresolved

      This incident has been resolved.

    System Performance issue

    Έναρξη 6 Μαΐου 2025 στις 12:42 μ.μ. UTC · 1h 54m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 6 Μαΐου 2025 στις 12:42 μ.μ. UTCinvestigating

      We are experiencing System issues - pages may be down or not load properly. We are currently investigating the issue.

    2. 6 Μαΐου 2025 στις 12:46 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 Μαΐου 2025 στις 1:41 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 Μαΐου 2025 στις 2:36 μ.μ. UTCresolved

      This incident has been resolved.

    Newly created jobs issue

    Έναρξη 28 Απριλίου 2025 στις 2:31 μ.μ. UTC · 2h 24m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Recruiter Apps
    1. 28 Απριλίου 2025 στις 2:31 μ.μ. UTCidentified

      We are experiencing issues with displaying newly created jobs - some may not appear in the search results. Our teams are actively working on it.

    2. 28 Απριλίου 2025 στις 4:55 μ.μ. UTCresolved

      The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

    Job creation/publication down

    Έναρξη 15 Απριλίου 2025 στις 11:55 π.μ. UTC · 51m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Customer API
    1. 15 Απριλίου 2025 στις 11:55 π.μ. UTCinvestigating

      We are currently investigating the issue. Meanwhile, please fill out the Location manually to move forward.

    2. 15 Απριλίου 2025 στις 12:08 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 Απριλίου 2025 στις 12:46 μ.μ. UTCresolved

      This incident has been resolved.

    [Report builder] down - downloading Reports issue

    Έναρξη 26 Μαρτίου 2025 στις 9:13 π.μ. UTC · 22m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Mobile AppsMarketplace APIReferrals AppCustomer APICareer PagesCandidate AppMarketplace AppsSub-processor Page UpdatesRecruiter Apps
    1. 26 Μαρτίου 2025 στις 9:13 π.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 26 Μαρτίου 2025 στις 9:22 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 Μαρτίου 2025 στις 9:35 π.μ. UTCresolved

      This incident has been resolved.