Ιστορικό διακοπών του Snapcall

Voice quality degraded

Έναρξη 10 Ιουνίου 2020 στις 2:00 μ.μ. UTC 2h 47m

IssuesΜικρό περιστατικό

10 Ιουνίου 2020 στις 5:36 μ.μ. UTCidentified
The issue has been identified and a fix is being implemented.
10 Ιουνίου 2020 στις 5:38 μ.μ. UTCidentified
We are continuing to work on a fix for this issue.
10 Ιουνίου 2020 στις 5:43 μ.μ. UTCmonitoring
Issue was due to a large amount of connections not planned in one of our voice node degrading the voice quality for ongoing call on this node.
10 Ιουνίου 2020 στις 5:44 μ.μ. UTCresolved
This incident has been resolved.

Έναρξη 20 Φεβρουαρίου 2020 στις 11:20 π.μ. UTC 1h 10m

OutageΣοβαρό περιστατικό

Επηρεαζόμενα στοιχεία

API

21 Φεβρουαρίου 2020 στις 8:27 π.μ. UTCinvestigating
We're experiencing an elevated level of API latency and are currently looking into the issue.
21 Φεβρουαρίου 2020 στις 8:32 π.μ. UTCidentified
We are investigating the issue. We are noticing anomalously high latency network with our database cluster. Traffic is routed to backup cluster.
21 Φεβρουαρίου 2020 στις 8:34 π.μ. UTCmonitoring
API Latency time have been restored to its usual level, and most users are back in. Service looks to be stable. We are following up with AWS for a postmortem of the underlying issue, and are monitoring.
21 Φεβρουαρίου 2020 στις 8:36 π.μ. UTCresolved
Service looks stable and everyone is back online and calling.