Ιστορικό διακοπών του Stark Bank

1. 19 Αυγούστου 2026 στις 10:26 μ.μ. UTCinvestigating

   Αυτή τη στιγμή ερευνούμε αυτό το ζήτημα.

2. 19 Αυγούστου 2026 στις 11:53 μ.μ. UTCidentified

   Το θέμα έχει εντοπιστεί και υλοποιείται μια λύση.

3. 20 Αυγούστου 2026 στις 3:18 π.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 3 Αυγούστου 2026 στις 2:56 μ.μ. UTCinvestigating

   Υπήρξε αστάθεια στη δημιουργία μεταφορών με αποτέλεσμα 400 λάθη στο API

2. 3 Αυγούστου 2026 στις 2:57 μ.μ. UTCidentified

   Το θέμα εντοπίστηκε και αναπτύσσεται μια διόρθωση

3. 3 Αυγούστου 2026 στις 2:59 μ.μ. UTCresolved

   Το περιστατικό λύθηκε

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 11 Μαΐου 2026 στις 3:57 μ.μ. UTCidentified

   We are currently experiencing an issue with our acquiring service that is preventing some Visa transactions from being approved. All other card networks are operating normally. Our team is actively working with Visa to resolve this as quickly as possible.

2. 12 Μαΐου 2026 στις 3:45 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 Μαΐου 2026 στις 7:28 μ.μ. UTCresolved

   This incident has been resolved.

1. 21 Απριλίου 2026 στις 4:21 μ.μ. UTCresolved

   The status of some Transfers and BrcodePayments experienced a delay in updates between 12:35 and 12:55 BRT. The incident has been resolved and all statuses are now reflecting correctly. No transactions were lost or affected, only the status updates were delayed during this window.

1. 14 Απριλίου 2026 στις 3:59 μ.μ. UTCidentified

   There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

2. 14 Απριλίου 2026 στις 4:18 μ.μ. UTCidentified

   The issue has been identified as an instability with our settlement bank.

3. 14 Απριλίου 2026 στις 5:21 μ.μ. UTCresolved

   This incident has been resolved.

1. 11 Απριλίου 2026 στις 11:14 μ.μ. UTCresolved

   We observed widespread system instability across our infrastructure, resulting in elevated error rates. The incident occurred from 11:02 on April 10th until 00:22 on April 11th. The issue has been mitigated and services have returned to normal operation.

1. 11 Απριλίου 2026 στις 3:33 π.μ. UTCresolved

   We are currently investigating this issue.

1. 1 Μαρτίου 2026 στις 3:14 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 1 Μαρτίου 2026 στις 3:27 π.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1 Μαρτίου 2026 στις 11:24 μ.μ. UTCresolved

   This incident has been resolved.

1. 13 Φεβρουαρίου 2026 στις 6:24 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 13 Φεβρουαρίου 2026 στις 6:24 μ.μ. UTCresolved

   This incident has been resolved.

1. 22 Ιανουαρίου 2026 στις 9:03 μ.μ. UTCresolved

   This incident has been resolved.

1. 22 Ιανουαρίου 2026 στις 6:36 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

2. 22 Ιανουαρίου 2026 στις 6:37 μ.μ. UTCresolved

   This incident has been resolved.

1. 19 Ιανουαρίου 2026 στις 5:48 μ.μ. UTCmonitoring

   We are currently experiencing a Pix instability due to an issue in the Central Bank’s systems. Our team is monitoring the situation and will provide updates as more information becomes available.

2. 19 Ιανουαρίου 2026 στις 5:51 μ.μ. UTCmonitoring

   The current issue is affecting the Central Bank’s DICT system, preventing the use of Pix keys in any capacity.

3. 19 Ιανουαρίου 2026 στις 6:13 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

4. 19 Ιανουαρίου 2026 στις 6:20 μ.μ. UTCresolved

   This incident has been resolved.

1. 16 Δεκεμβρίου 2025 στις 10:35 μ.μ. UTCresolved

   Between 10/dez 18:50 and 11/12 09:30 (GMT-3), some card purchase transactions were not approved due to an internal issue in the acquiring authorization flow. The issue was resolved, and all systems have been operating normally since then.

1. 5 Νοεμβρίου 2025 στις 11:32 π.μ. UTCinvestigating

   There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

2. 5 Νοεμβρίου 2025 στις 12:15 μ.μ. UTCresolved

   This incident has been resolved.

1. 30 Οκτωβρίου 2025 στις 7:39 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 30 Οκτωβρίου 2025 στις 7:52 μ.μ. UTCresolved

   This incident has been resolved.

1. 24 Οκτωβρίου 2025 στις 2:06 μ.μ. UTCinvestigating

   There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

2. 24 Οκτωβρίου 2025 στις 2:25 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 24 Οκτωβρίου 2025 στις 2:44 μ.μ. UTCresolved

   This incident has been resolved.

1. 23 Οκτωβρίου 2025 στις 7:33 μ.μ. UTCinvestigating

   We’re currently investigating an instability in the provider postal code lookup service, which affects only the address search step in physical card requests.

2. 23 Οκτωβρίου 2025 στις 8:02 μ.μ. UTCmonitoring

   After further investigation, we identified that the issue was caused by an instability in our provider’s services. The service now appears to have stabilized, and our team is currently monitoring to ensure everything remains fully operational.

3. 24 Οκτωβρίου 2025 στις 1:02 μ.μ. UTCresolved

   We have been monitoring the provider’s service since yesterday, and it has remained stable during this period. As the functionality has been consistently operating as expected, we are now marking this incident as resolved.

1. 6 Οκτωβρίου 2025 στις 9:43 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 6 Οκτωβρίου 2025 στις 9:43 μ.μ. UTCmonitoring

   We are monitoring

3. 6 Οκτωβρίου 2025 στις 11:11 μ.μ. UTCresolved

   This incident has been resolved.

1. 29 Σεπτεμβρίου 2025 στις 2:41 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 29 Σεπτεμβρίου 2025 στις 2:41 μ.μ. UTCresolved

   This incident has been resolved.

1. 23 Σεπτεμβρίου 2025 στις 9:21 μ.μ. UTCinvestigating

   There is an instability in processing Pix operations.

2. 23 Σεπτεμβρίου 2025 στις 9:46 μ.μ. UTCresolved

   This incident has been resolved.