Ιστορικό διακοπών του Subsplash

1. 30 Σεπτεμβρίου 2026 στις 8:35 μ.μ. UTCinvestigating

   Αυτή τη στιγμή ερευνούμε ένα θέμα που προκαλεί το ταμπλό Subsplash να δείξει μια λευκή κενή σελίδα αντί για σωστή φόρτωση.

2. 30 Σεπτεμβρίου 2026 στις 8:43 μ.μ. UTCmonitoring

   Εφαρμόστηκε μια ρύθμιση και παρακολουθούμε τα αποτελέσματα.

3. 30 Σεπτεμβρίου 2026 στις 9:00 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 17 Αυγούστου 2026 στις 3:47 π.μ. UTCinvestigating

   Αυτή τη στιγμή ερευνούμε ένα θέμα που προκαλεί το Fill In Notes να είναι απρόσιτο στο ταμπλό.

2. 17 Αυγούστου 2026 στις 4:05 π.μ. UTCidentified

   Το θέμα έχει εντοπιστεί και υλοποιείται μια λύση.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 9 Ιουλίου 2026 στις 2:25 μ.μ. UTCidentified

   Το θέμα έχει εντοπιστεί και υλοποιείται μια λύση.

2. 9 Ιουλίου 2026 στις 2:37 μ.μ. UTCinvestigating

   Αυτή τη στιγμή ερευνούμε αυτό το ζήτημα.

3. 9 Ιουλίου 2026 στις 4:03 μ.μ. UTCinvestigating

   Συνεχίζουμε να ερευνούμε αυτό το ζήτημα.

4. 9 Ιουλίου 2026 στις 4:30 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 6 Μαΐου 2026 στις 9:50 μ.μ. UTCinvestigating

   We are currently investigating an issue causing media items to endlessly load on websites, web embeds, and web apps.

2. 6 Μαΐου 2026 στις 10:03 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 Μαΐου 2026 στις 10:13 μ.μ. UTCresolved

   This incident has been resolved.

1. 15 Απριλίου 2026 στις 5:56 μ.μ. UTCinvestigating

   We are currently investigating an issue causing SnapPages dashboards to display a 500 error.

2. 15 Απριλίου 2026 στις 6:01 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 Απριλίου 2026 στις 6:06 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 15 Απριλίου 2026 στις 6:31 μ.μ. UTCresolved

   This incident has been resolved.

1. 7 Απριλίου 2026 στις 4:19 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 7 Απριλίου 2026 στις 4:23 μ.μ. UTCresolved

   This incident has been resolved.

1. 26 Μαρτίου 2026 στις 5:20 μ.μ. UTCinvestigating

   Giving website blocks are currently failing to load.

2. 26 Μαρτίου 2026 στις 5:29 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26 Μαρτίου 2026 στις 5:36 μ.μ. UTCresolved

   This incident has been resolved.

1. 13 Μαρτίου 2026 στις 9:21 μ.μ. UTCinvestigating

   We are currently investigating an issue where some media pages, giving pages and embeds are failing to load

2. 13 Μαρτίου 2026 στις 9:24 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 13 Μαρτίου 2026 στις 9:31 μ.μ. UTCmonitoring

   We've identified the issue, implemented a fix and are monitoring the results.

4. 13 Μαρτίου 2026 στις 9:46 μ.μ. UTCresolved

   This incident has been resolved.

1. 8 Μαρτίου 2026 στις 1:53 μ.μ. UTCinvestigating

   We’re investigating the current livestream disruption, and our team is working to resolve the situation as quickly as possible.

2. 8 Μαρτίου 2026 στις 2:40 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8 Μαρτίου 2026 στις 2:59 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 Μαρτίου 2026 στις 3:30 μ.μ. UTCresolved

   This incident has been resolved.

5. 13 Μαρτίου 2026 στις 6:38 μ.μ. UTCpostmortem

   **Summary:** A service disruption on March 8th impacted Subsplash Live performance and access to the Live section of the dashboard. During a period of high traffic, a rate limiting setting on our recently updated web gateway incorrectly flagged internal system traffic as an overload. This prevented some users from accessing their Subsplash Live accounts and caused a drop in livestream connection success rates. **Timeline, Resolution & Recovery:** * Incident start: 6:00 AM PST * Fix Applied: Our engineering team identified the bottleneck and disabled the restrictive setting at 7:30 AM PST, restoring full service by 7:38 AM PST. * Video Backfill: All "Live-to-On-Demand" videos that were delayed during the outage have been successfully processed and are now visible in your library. **Next Steps:**  To ensure long-term stability and as part of our ongoing infrastructure enhancements, we have refined our internal routing protocols. This change allows essential system traffic to bypass traffic filtering while maintaining the integrity of the security measures protecting Subsplash Live.

1. 2 Μαρτίου 2026 στις 5:34 μ.μ. UTCinvestigating

   We are currently investigating an issue causing multiple services to display error messages including giving, events images, and images in the mobile app.

2. 2 Μαρτίου 2026 στις 6:00 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 Μαρτίου 2026 στις 6:05 μ.μ. UTCresolved

   This incident has been resolved.

1. 26 Φεβρουαρίου 2026 στις 1:52 π.μ. UTCinvestigating

   We are currently investigating an issue causing some live streams to fail to start and return an error message.

2. 26 Φεβρουαρίου 2026 στις 2:20 π.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 26 Φεβρουαρίου 2026 στις 2:27 π.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

4. 26 Φεβρουαρίου 2026 στις 3:27 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 26 Φεβρουαρίου 2026 στις 3:49 π.μ. UTCresolved

   This incident has been resolved.

1. 22 Φεβρουαρίου 2026 στις 6:08 μ.μ. UTCinvestigating

   We are currently investigating an issue with recurring gifts that is affecting some users.

2. 22 Φεβρουαρίου 2026 στις 6:47 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 Φεβρουαρίου 2026 στις 7:18 μ.μ. UTCidentified

   We are continuing to work on a fix for this issue.

4. 22 Φεβρουαρίου 2026 στις 8:20 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 23 Φεβρουαρίου 2026 στις 2:24 π.μ. UTCresolved

   This incident has been resolved.

1. 5 Δεκεμβρίου 2025 στις 9:38 μ.μ. UTCinvestigating

   We are currently investigating an issue causing some Subsplash LiveRS streams to fail going live. RTMP protocol is unaffected and can be used as a workaround.

2. 5 Δεκεμβρίου 2025 στις 10:05 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 5 Δεκεμβρίου 2025 στις 10:24 μ.μ. UTCresolved

   This incident has been resolved.

1. 26 Οκτωβρίου 2025 στις 3:21 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 26 Οκτωβρίου 2025 στις 4:26 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 26 Οκτωβρίου 2025 στις 4:42 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

4. 26 Οκτωβρίου 2025 στις 4:58 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 26 Οκτωβρίου 2025 στις 5:59 μ.μ. UTCresolved

   This incident has been resolved.

1. 9 Οκτωβρίου 2025 στις 2:49 μ.μ. UTCinvestigating

   We are currently investigating an issue where links in media items are not loading within the Web App.

2. 9 Οκτωβρίου 2025 στις 3:00 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 9 Οκτωβρίου 2025 στις 4:18 μ.μ. UTCresolved

   This incident has been resolved!

1. 28 Σεπτεμβρίου 2025 στις 3:37 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

2. 28 Σεπτεμβρίου 2025 στις 3:38 μ.μ. UTCinvestigating

   Our team is currently investigating an issue where some users are experiencing difficulties with the Check-In system loading correctly within the dashboard.

3. 28 Σεπτεμβρίου 2025 στις 3:56 μ.μ. UTCidentified

   We are continuing to investigate this issue. Our team has been able to improve the loading of the Check-In system.

4. 28 Σεπτεμβρίου 2025 στις 4:21 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 28 Σεπτεμβρίου 2025 στις 4:23 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

6. 28 Σεπτεμβρίου 2025 στις 4:45 μ.μ. UTCresolved

   This incident has been resolved.

1. 25 Ιουνίου 2025 στις 10:38 μ.μ. UTCinvestigating

   We are currently investigating an issue causing forms to be unable to submit

2. 25 Ιουνίου 2025 στις 10:54 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 Ιουνίου 2025 στις 11:42 μ.μ. UTCidentified

   We are continuing to work on a fix for this issue.

4. 25 Ιουνίου 2025 στις 11:53 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 26 Ιουνίου 2025 στις 12:03 π.μ. UTCresolved

   This incident has been resolved.

1. 31 Μαρτίου 2025 στις 3:33 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 31 Μαρτίου 2025 στις 3:54 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 31 Μαρτίου 2025 στις 4:11 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 1 Απριλίου 2025 στις 12:59 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

5. 1 Απριλίου 2025 στις 6:52 μ.μ. UTCresolved

   This incident has been resolved.

1. 17 Μαρτίου 2025 στις 1:06 π.μ. UTCinvestigating

   We are currently investigating an issue causing an error message to appear when attempting to login to the dashboard. The error message reads "There was an issue loading this content".

2. 17 Μαρτίου 2025 στις 1:32 π.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 Μαρτίου 2025 στις 1:43 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17 Μαρτίου 2025 στις 2:03 π.μ. UTCresolved

   This incident has been resolved.

1. 10 Μαρτίου 2025 στις 5:24 μ.μ. UTCinvestigating

   We are currently investigating this issue.

2. 10 Μαρτίου 2025 στις 5:33 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 Μαρτίου 2025 στις 5:45 μ.μ. UTCresolved

   This incident has been resolved.