Ιστορικό διακοπών του Taxjar

Our Intuit Quickbooks integration is reporting errors / disconnected

Έναρξη 26 Μαρτίου 2026 στις 1:45 μ.μ. UTC 2h 0m

Pending

Επηρεαζόμενα στοιχεία

TaxJar Reporting

26 Μαρτίου 2026 στις 3:16 μ.μ. UTCinvestigating
We are currently investigating this issue.
26 Μαρτίου 2026 στις 3:17 μ.μ. UTCidentified
The issue has been identified and a fix is being implemented.
26 Μαρτίου 2026 στις 3:44 μ.μ. UTCmonitoring
A fix has been implemented and we are monitoring the results.
26 Μαρτίου 2026 στις 3:45 μ.μ. UTCresolved
This incident is resolved.

Degraded TaxJar API

Έναρξη 28 Φεβρουαρίου 2026 στις 11:00 μ.μ. UTC 0m

Pending

1 Μαρτίου 2026 στις 4:11 π.μ. UTCresolved
Starting at around 6pm EST today TaxJar customers making calls to /v2/customers or other endpoints with a customer_id included received 5xx errors. This was caused by a networking issue that was resolved around 10:50pm EST. We apologize for the degradation in service.

Incorrect Tax Calculations

Έναρξη 20 Νοεμβρίου 2024 στις 7:00 μ.μ. UTC 0m

Pending

20 Νοεμβρίου 2024 στις 9:44 μ.μ. UTCresolved
TaxJar API Users experienced a period of calculations returning $0 rates. The issue has been corrected. The duration of the issue was from 2:11 PM Eastern Time to 4:36 PM Eastern Time.

We are investigating reports of users receiving an unusually high volume of emails from the TaxJar Reporting Application

Έναρξη 20 Νοεμβρίου 2024 στις 2:33 μ.μ. UTC 2h 25m

Pending

Επηρεαζόμενα στοιχεία

TaxJar Reporting

20 Νοεμβρίου 2024 στις 2:33 μ.μ. UTCinvestigating
We are currently investigating this issue.
20 Νοεμβρίου 2024 στις 4:20 μ.μ. UTCmonitoring
A fix has been implemented and we are monitoring the results.
20 Νοεμβρίου 2024 στις 4:59 μ.μ. UTCresolved
This incident has been resolved.

Elevated API Errors

Έναρξη 25 Απριλίου 2023 στις 4:35 μ.μ. UTC 0m

IssuesΜικρό περιστατικό

Επηρεαζόμενα στοιχεία

Tax Calculations APIOther API ServicesTransaction Push APITax Rates API

25 Απριλίου 2023 στις 4:35 μ.μ. UTCinvestigating
TaxJar API users experienced a period of elevated API errors today around 12:13 pm Eastern time. The problem was identified and resolved by 12:26 pm Eastern time.
25 Απριλίου 2023 στις 4:35 μ.μ. UTCresolved
This incident has been resolved.

TaxJar Reporting Issues

Έναρξη 31 Αυγούστου 2022 στις 7:26 μ.μ. UTC 1h 1m

IssuesΜικρό περιστατικό

Επηρεαζόμενα στοιχεία

TaxJar Reporting

31 Αυγούστου 2022 στις 7:26 μ.μ. UTCinvestigating
We are actively investigating an issue regarding account updates.
31 Αυγούστου 2022 στις 8:27 μ.μ. UTCresolved
This incident has been resolved.

TaxJar Reporting - Performance Issue

Έναρξη 17 Αυγούστου 2022 στις 3:30 μ.μ. UTC 18m

IssuesΜικρό περιστατικό

17 Αυγούστου 2022 στις 8:07 μ.μ. UTCresolved
This incident has been resolved

TaxJar Reporting - Performance Issue

Έναρξη 16 Αυγούστου 2022 στις 1:12 π.μ. UTC 35m

IssuesΜικρό περιστατικό

Επηρεαζόμενα στοιχεία

Tax Calculations APITaxJar ReportingTransaction Push API

16 Αυγούστου 2022 στις 1:12 π.μ. UTCinvestigating
We are currently investigating this issue.
16 Αυγούστου 2022 στις 1:47 π.μ. UTCresolved
This incident has been resolved.

TaxJar Reporting - Dashboard Performance Issue

Έναρξη 23 Ιουλίου 2022 στις 4:34 μ.μ. UTC 39m

IssuesΜικρό περιστατικό

Επηρεαζόμενα στοιχεία

TaxJar Reporting

23 Ιουλίου 2022 στις 4:34 μ.μ. UTCinvestigating
We are currently investigating this issue.
23 Ιουλίου 2022 στις 4:36 μ.μ. UTCmonitoring
A fix has been implemented and we are monitoring the results.
23 Ιουλίου 2022 στις 5:13 μ.μ. UTCresolved
This incident has been resolved.

TaxJar Reporting - Dashboard Performance Issues

Έναρξη 15 Ιουλίου 2022 στις 8:03 μ.μ. UTC 9m

IssuesΜικρό περιστατικό

Επηρεαζόμενα στοιχεία

TaxJar Reporting

15 Ιουλίου 2022 στις 8:03 μ.μ. UTCmonitoring
We have identified an issue with TaxJar Reporting UI performance and are implementing a fix.
15 Ιουλίου 2022 στις 8:12 μ.μ. UTCresolved
This incident has been resolved.

TaxJar Reporting - Dashboard Performance Issues

Έναρξη 7 Ιουλίου 2022 στις 4:48 μ.μ. UTC 3h 26m

IssuesΜικρό περιστατικό

Επηρεαζόμενα στοιχεία

TaxJar Reporting

7 Ιουλίου 2022 στις 4:48 μ.μ. UTCmonitoring
We have identified an issue with TaxJar Reporting UI performance and are implementing a fix.
7 Ιουλίου 2022 στις 8:14 μ.μ. UTCresolved
This incident has been resolved.

TaxJar App

Έναρξη 29 Ιουνίου 2022 στις 5:25 μ.μ. UTC 13m

OutageΣοβαρό περιστατικό

Επηρεαζόμενα στοιχεία

Tax Calculations APITaxJar ReportingTransaction Push APITax Rates API

29 Ιουνίου 2022 στις 5:25 μ.μ. UTCidentified
This issue has been identified and a fix is being implemented.
29 Ιουνίου 2022 στις 5:30 μ.μ. UTCidentified
We are continuing to work on a fix for this issue.
29 Ιουνίου 2022 στις 5:34 μ.μ. UTCmonitoring
A fix has been implemented and we are monitoring the results.
29 Ιουνίου 2022 στις 5:37 μ.μ. UTCresolved
This incident has been resolved.

Elevated API Response Times

Έναρξη 15 Ιουνίου 2022 στις 8:08 μ.μ. UTC 1h 33m

IssuesΜικρό περιστατικό

Επηρεαζόμενα στοιχεία

Tax Calculations APITaxJar ReportingTransaction Push API

15 Ιουνίου 2022 στις 8:08 μ.μ. UTCinvestigating
We are currently investigating this issue.
15 Ιουνίου 2022 στις 9:40 μ.μ. UTCidentified
The issue has been identified and a fix is being implemented.
15 Ιουνίου 2022 στις 9:40 μ.μ. UTCmonitoring
A fix has been implemented and we are monitoring the results.
15 Ιουνίου 2022 στις 9:40 μ.μ. UTCmonitoring
We are continuing to monitor for any further issues.
15 Ιουνίου 2022 στις 9:42 μ.μ. UTCresolved
This incident has been resolved.

Elevated API Errors

Έναρξη 8 Φεβρουαρίου 2022 στις 12:00 μ.μ. UTC 0m

Pending

8 Φεβρουαρίου 2022 στις 12:45 μ.μ. UTCresolved
TaxJar API users experienced a period of elevated API errors today around 7:01 am EST. The problem was identified and resolved by 7:24 am EST.

Third party hosting provider issues

Έναρξη 22 Δεκεμβρίου 2021 στις 1:29 μ.μ. UTC 1h 1m

OutageΣοβαρό περιστατικό

Επηρεαζόμενα στοιχεία

Tax Calculations APIOther API ServicesTaxJar ReportingTransaction Push APITax Rates APITaxJar Autofile

22 Δεκεμβρίου 2021 στις 1:29 μ.μ. UTCmonitoring
We are currently monitoring 3rd party vendor issues. Hosting vendor is experiencing an outage.
22 Δεκεμβρίου 2021 στις 1:41 μ.μ. UTCmonitoring
We are continuing to monitor for any further issues.
22 Δεκεμβρίου 2021 στις 1:53 μ.μ. UTCmonitoring
A fix for Tax Calculations and TaxJar Reporting was applied at 8:33 EST. We will continue to monitor for additional issues.
22 Δεκεμβρίου 2021 στις 2:30 μ.μ. UTCresolved
This incident has been resolved.

Increased service errors

Έναρξη 22 Δεκεμβρίου 2021 στις 12:30 μ.μ. UTC 0m

Pending

22 Δεκεμβρίου 2021 στις 1:04 μ.μ. UTCresolved
We are investigating increased service errors.

Third party hosting provider issues

Έναρξη 8 Δεκεμβρίου 2021 στις 12:02 π.μ. UTC 1h 31m

IssuesΜικρό περιστατικό

Επηρεαζόμενα στοιχεία

Tax Calculations API

8 Δεκεμβρίου 2021 στις 12:02 π.μ. UTCmonitoring
Our 3rd party hosting provider has identified an issue that is causing elevated errors in API responses. We are continuing to monitor for additional issues.
8 Δεκεμβρίου 2021 στις 12:19 π.μ. UTCmonitoring
We are continuing to monitor the situation with our third party hosting provider that is causing elevated errors in API responses.. They have identified the root cause of the issue and are working towards resolution. At this time we still do not have an ETA for resolution.
8 Δεκεμβρίου 2021 στις 12:49 π.μ. UTCmonitoring
Our 3rd party hosting provider has applied a fix relating to increased errors in API responses. We are continuing to monitor.
8 Δεκεμβρίου 2021 στις 1:33 π.μ. UTCresolved
Since the 3rd party hosting provider has implemented the fix, we have seen significant drop in errors for API Responses. At this time our services look like they have returned to normal. We will continue to monitor for additional issues.

Third party hosting provider issues.

Έναρξη 7 Δεκεμβρίου 2021 στις 4:56 μ.μ. UTC 5h 12m

OutageΚρίσιμο περιστατικό

Επηρεαζόμενα στοιχεία

Tax Calculations APIOther API ServicesTaxJar ReportingTransaction Push APITax Rates API

7 Δεκεμβρίου 2021 στις 4:56 μ.μ. UTCmonitoring
We are currently monitoring potential 3rd party vendor issues.
7 Δεκεμβρίου 2021 στις 5:59 μ.μ. UTCmonitoring
Hosting vendor is experiencing major outage.
7 Δεκεμβρίου 2021 στις 9:07 μ.μ. UTCmonitoring
We are continuing to monitor the situation with our third party hosting provider. They have identified the root cause of the issue and are working towards resolution. At this time we still do not have an ETA for resolution. We can confirm that while our API success rate has improved, users are still experiencing increased error rates.
7 Δεκεμβρίου 2021 στις 9:33 μ.μ. UTCmonitoring
We are continuing to monitor the situation with our third party hosting provider. They have identified the root cause of the issue and are working towards resolution. At this time we still do not have an ETA for resolution. We are continuing to see improvements in application and API response.
7 Δεκεμβρίου 2021 στις 10:08 μ.μ. UTCresolved
We now see significant improvements in application and API response. At this time our services look like they have returned to normal. We will continue to monitor for additional issues.

Elevated API Errors

Έναρξη 11 Οκτωβρίου 2021 στις 6:30 μ.μ. UTC 0m

Pending

11 Οκτωβρίου 2021 στις 7:12 μ.μ. UTCresolved
TaxJar API users experienced a brief period of elevated API errors today around 2:35pm EST. The problem was immediately detected and resolved.

Elevated API Response times.

Έναρξη 10 Σεπτεμβρίου 2021 στις 7:34 μ.μ. UTC 4h 27m

IssuesΜικρό περιστατικό

Επηρεαζόμενα στοιχεία

Tax Calculations APITax Rates API

10 Σεπτεμβρίου 2021 στις 8:30 μ.μ. UTCinvestigating
We are continuing to investigate this issue.
10 Σεπτεμβρίου 2021 στις 9:38 μ.μ. UTCinvestigating
We are currently investigating this issue.
11 Σεπτεμβρίου 2021 στις 12:01 π.μ. UTCmonitoring
A fix has been implemented and we are monitoring the results.
11 Σεπτεμβρίου 2021 στις 12:01 π.μ. UTCresolved
This incident has been resolved.