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    Ιστορικό διακοπών του Textexpander

    21 Textexpander incidents · Μάιος 2016 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    Emails not being sent from TextExpander

    Έναρξη 15 Ιουνίου 2026 στις 8:59 μ.μ. UTC · 2h 42m

    Pending
    1. 15 Ιουνίου 2026 στις 8:59 μ.μ. UTCinvestigating

      We are still seeing some issues with emails sent from TextExpander.

    2. 15 Ιουνίου 2026 στις 11:41 μ.μ. UTCresolved

      This incident has been resolved.

    Emails not getting sent from TextExpander

    Έναρξη 15 Ιουνίου 2026 στις 5:32 μ.μ. UTC · 2h 54m

    Pending
    1. 15 Ιουνίου 2026 στις 5:32 μ.μ. UTCinvestigating

      We are currently having issues sending emails from TextExpander. We are investigating the issue.

    2. 15 Ιουνίου 2026 στις 8:25 μ.μ. UTCresolved

      This incident has been resolved.

    Users having trouble logging in.

    Έναρξη 6 Απριλίου 2026 στις 7:46 μ.μ. UTC · 1h 20m

    Pending
    1. 6 Απριλίου 2026 στις 7:46 μ.μ. UTCinvestigating

      We are currently investigating the issue.

    2. 6 Απριλίου 2026 στις 8:22 μ.μ. UTCmonitoring

      The system response times are coming back to normal. We are monitoring the situation.

    3. 6 Απριλίου 2026 στις 8:23 μ.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 6 Απριλίου 2026 στις 9:06 μ.μ. UTCresolved

      This incident has been resolved.

    System performance degredation

    Έναρξη 3 Δεκεμβρίου 2025 στις 4:06 μ.μ. UTC · 3h 7m

    Pending
    1. 3 Δεκεμβρίου 2025 στις 4:06 μ.μ. UTCinvestigating

      We are currently investigating a problem with our systems that could cause noticeable performance degradation with TextExpander clients.

    2. 3 Δεκεμβρίου 2025 στις 5:32 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    3. 3 Δεκεμβρίου 2025 στις 6:02 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 Δεκεμβρίου 2025 στις 7:13 μ.μ. UTCresolved

      This incident has been resolved.

    Slower connection times

    Έναρξη 20 Οκτωβρίου 2025 στις 5:13 μ.μ. UTC · 6h 7m

    Pending
    1. 20 Οκτωβρίου 2025 στις 5:13 μ.μ. UTCidentified

      We are still seeing impacts from the AWS US-EAST-1 issue. Our systems are up but we are seeing delays in processing requests.

    2. 20 Οκτωβρίου 2025 στις 8:18 μ.μ. UTCmonitoring

      Our services are starting to return to normal as the AWS systems are coming back online.

    3. 20 Οκτωβρίου 2025 στις 11:20 μ.μ. UTCresolved

      This incident has been resolved.

    Server connection issues

    Έναρξη 20 Οκτωβρίου 2025 στις 8:30 π.μ. UTC · 0m

    OutageΣοβαρό περιστατικό
    1. 20 Οκτωβρίου 2025 στις 2:29 μ.μ. UTCresolved

      We are experiencing impact from the AWS US-EAST-1 outage. Users are unable to log in to TextExpander.

    2. 20 Οκτωβρίου 2025 στις 2:31 μ.μ. UTCpostmortem

      Our systems are back up and operational. We will continue to monitor the situation.

    https://textexpander.com marketing site is down

    Έναρξη 12 Ιουνίου 2025 στις 6:26 μ.μ. UTC · 3h 37m

    Pending
    1. 12 Ιουνίου 2025 στις 6:26 μ.μ. UTCinvestigating

      We are currently experiencing an issue with our marketing site. All other TextExpander applicatons are running correctly.

    2. 12 Ιουνίου 2025 στις 6:38 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 Ιουνίου 2025 στις 6:40 μ.μ. UTCidentified

      Our marketing site has been affected by the ongoing issues with Cloudflare.

    4. 12 Ιουνίου 2025 στις 8:18 μ.μ. UTCmonitoring

      Our marketing site has been affected by the ongoing issues with Cloudflare. While our page has begun to recover, we are still monitoring the situation as Cloudflare and our hosting provider have not yet updated their status pages. We’ll continue to monitor and provide further updates as we learn more.

    5. 12 Ιουνίου 2025 στις 10:03 μ.μ. UTCresolved

      The issue affecting our marketing site has been resolved. Our upstream provider has confirmed that the fix is stable, and all systems are now operating normally. We appreciate your patience during the disruption.

    Performance slowdowns

    Έναρξη 10 Ιουνίου 2025 στις 3:28 μ.μ. UTC · 33m

    Pending
    1. 10 Ιουνίου 2025 στις 3:28 μ.μ. UTCinvestigating

      We are currently investigating an issue that is causing slowdowns with TextExpander management tools.

    2. 10 Ιουνίου 2025 στις 4:01 μ.μ. UTCresolved

      This issue has been resolved.

    Outage

    Έναρξη 4 Μαρτίου 2025 στις 9:48 μ.μ. UTC · 3h 26m

    Pending
    1. 4 Μαρτίου 2025 στις 9:48 μ.μ. UTCinvestigating

      We are currently investigating an outage with our servers.

    2. 4 Μαρτίου 2025 στις 10:22 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 Μαρτίου 2025 στις 1:14 π.μ. UTCresolved

      This incident has been resolved.

    TextExpander Mac Client Hanging Other Applications

    Έναρξη 4 Μαρτίου 2025 στις 6:48 μ.μ. UTC · 6h 8m

    Pending
    1. 4 Μαρτίου 2025 στις 6:48 μ.μ. UTCinvestigating

      We're aware of a conflict between TextExpander and other Mac apps, most notably Adobe and Microsoft products. This issue is a top priority for our engineering team. In the meantime, please report any issues to [email protected]. The more info we have, the faster we can fix it. Thanks!

    2. 4 Μαρτίου 2025 στις 6:48 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 5 Μαρτίου 2025 στις 12:43 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 Μαρτίου 2025 στις 12:44 π.μ. UTCmonitoring

      We have made some changes and are monitoring the situation.

    5. 5 Μαρτίου 2025 στις 12:55 π.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 5 Μαρτίου 2025 στις 12:56 π.μ. UTCresolved

      This incident has been resolved.

    May be impacted by issues with AWS us-east-1

    Έναρξη 13 Ιουνίου 2023 στις 7:48 μ.μ. UTC · 2h 47m

    OutageΣοβαρό περιστατικό
    1. 13 Ιουνίου 2023 στις 7:48 μ.μ. UTCinvestigating

      We are aware that there are increased error rates on Amazon Web Services (AWS) us-east-1 which may impact availability of app.textexpander.com temporarily. This can include signing into the app.textexpander.com web application. At this time we are not seeing issues with TextExpander application functionality. We are monitoring the situation.

    2. 13 Ιουνίου 2023 στις 8:46 μ.μ. UTCmonitoring

      We are seeing the AWS services availability being restored. Customers should now be able to sign into app.textexpander.com. We continue to monitor the situation.

    3. 13 Ιουνίου 2023 στις 10:36 μ.μ. UTCresolved

      After a period of monitoring, all systems are operating normally. If you continue to experience any issues with the service, please reach out to [email protected].

    May be impacted by issues with AWS us-east-1

    Έναρξη 7 Δεκεμβρίου 2021 στις 6:47 μ.μ. UTC · 6h 6m

    OutageΣοβαρό περιστατικό
    1. 7 Δεκεμβρίου 2021 στις 6:47 μ.μ. UTCmonitoring

      We are aware that there are increased error rates on us-east-1 which may impact availability of app.textexpander.com temporarily. We are monitoring the situation.

    2. 7 Δεκεμβρίου 2021 στις 8:17 μ.μ. UTCmonitoring

      Public Snippets and sign in are presently down due to the AWS outage. We are monitoring the situation and expect that once the AWS issue is resolved these services will resume operation normally.

    3. 7 Δεκεμβρίου 2021 στις 11:51 μ.μ. UTCmonitoring

      Services are beginning to recover. Public snippets and sign in are available to some users. AWS has not fully resolved the outage, but they appear to be making progress.

    4. 8 Δεκεμβρίου 2021 στις 12:53 π.μ. UTCresolved

      Sign in and Public Snippets are now available. AWS reports they have resolved their network-related issue. There are some residual effects of the AWS outage we are monitoring, but those do not affect access to or use of TextExpander. If you encounter anything unexpected, please contact support: https://textexpander.com/contact

    Unable to sign in on app.textexpander.com or via SSO

    Έναρξη 22 Ιουνίου 2021 στις 1:03 π.μ. UTC · 33m

    OutageΣοβαρό περιστατικό
    1. 22 Ιουνίου 2021 στις 1:03 π.μ. UTCinvestigating

      We are currently investigating an issue where users are unable to sign in to the web app (app.textexpander.com) or to sign in to the client apps via SSO.

    2. 22 Ιουνίου 2021 στις 1:04 π.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 22 Ιουνίου 2021 στις 1:36 π.μ. UTCresolved

      This incident has been resolved.

    Encountering database issues

    Έναρξη 7 Δεκεμβρίου 2020 στις 6:26 μ.μ. UTC · 39m

    IssuesΜικρό περιστατικό
    1. 7 Δεκεμβρίου 2020 στις 6:26 μ.μ. UTCinvestigating

      We are encountering issues with our database. The client software may appear offline as a result, and the app.textexpander.com site may not be functional. We are actively investigating and will post again when we know more.

    2. 7 Δεκεμβρίου 2020 στις 7:05 μ.μ. UTCresolved

      The database has recovered and clients are syncing properly again. We will continue to monitor the situation.

    New sign-ins failing

    Έναρξη 12 Δεκεμβρίου 2019 στις 11:53 μ.μ. UTC · 1h 48m

    OutageΣοβαρό περιστατικό
    1. 12 Δεκεμβρίου 2019 στις 11:53 μ.μ. UTCidentified

      We recently learned that there is a problem with new sign-ins failing. We have identified the cause and hope to have it resolved within a few minutes.

    2. 13 Δεκεμβρίου 2019 στις 12:28 π.μ. UTCmonitoring

      We believe the issue has been resolved. We will continue to monitor the servers for any new incidents.

    3. 13 Δεκεμβρίου 2019 στις 1:41 π.μ. UTCresolved

      This incident has been resolved.

    Server Connectivity Issues

    Έναρξη 5 Σεπτεμβρίου 2017 στις 7:16 μ.μ. UTC · 25m

    Pending
    1. 5 Σεπτεμβρίου 2017 στις 7:16 μ.μ. UTCinvestigating

      We are investigating an issue with connectivity to the TextExpander server. If you see an unusual error, please wait a few moments and try again.

    2. 5 Σεπτεμβρίου 2017 στις 7:40 μ.μ. UTCresolved

      We believe we've resolved this issue. If you encounter further trouble accessing the server, please contact support: https://textexpander.com/contact

    Excessive Server Load

    Έναρξη 2 Αυγούστου 2017 στις 6:58 μ.μ. UTC · 37m

    Pending
    1. 2 Αυγούστου 2017 στις 6:58 μ.μ. UTCinvestigating

      We are experiencing excessive server load, which may result in errors indicating no endpoint is available to serve a given request. We are deploying additional resources to address this.

    2. 2 Αυγούστου 2017 στις 7:35 μ.μ. UTCresolved

      We've added capacity, and server operations are functioning normally. Our apologies for any inconvenience.

    Monitoring Server Performance

    Έναρξη 24 Φεβρουαρίου 2017 στις 10:23 μ.μ. UTC · 32m

    Pending
    1. 24 Φεβρουαρίου 2017 στις 10:23 μ.μ. UTCmonitoring

      We've seen some problematic server performance and 503 errors. These typically resolve within 5 minutes or so. We're monitoring the situation to ensure stability. Sorry for any inconvenience.

    2. 24 Φεβρουαρίου 2017 στις 10:55 μ.μ. UTCresolved

      We've resolved this issue.

    Connectivity / Performance Issues

    Έναρξη 23 Φεβρουαρίου 2017 στις 5:40 μ.μ. UTC · 1h 39m

    Pending
    1. 23 Φεβρουαρίου 2017 στις 5:40 μ.μ. UTCmonitoring

      We've noticed some connectivity / performance issues this morning. We are actively working on resolving these.

    2. 23 Φεβρουαρίου 2017 στις 7:19 μ.μ. UTCresolved

      We've resolved this issue, and the servers are running normally.

    Problem connecting from iPhone

    Έναρξη 7 Ιουλίου 2016 στις 6:35 μ.μ. UTC · 11d 8h

    Pending
    1. 7 Ιουλίου 2016 στις 6:35 μ.μ. UTCinvestigating

      The iPhone 4.1 app is having problems signing in to TextExpander.com, and gives a "still trying to connect" message. We are investigating this now. As a workaround press the home button from that screen; then double click the home button and swipe the app off the display to force quit it. Launching TextExpander again will connect. The iPad 4.1 app does not have the same issue.

    2. 12 Ιουλίου 2016 στις 5:39 μ.μ. UTCidentified

      We've identified the problem, and we've submitted TextExpander 4.1.1 to the App Store. It's currently Waiting for Review.

    3. 19 Ιουλίου 2016 στις 3:02 π.μ. UTCresolved

      This incident was resolved in v4.1.1 of TextExpander for iPhone and iPad. If you've not already, please update to solve it,