Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Ιστορικό διακοπών του Tidio

    47 Tidio incidents · Αύγουστος 2020 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    Issues with ticketing (emails)

    Έναρξη 1 Ιουλίου 2026 στις 7:02 π.μ. UTC · 6h 6m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Ticketing System
    1. 1 Ιουλίου 2026 στις 7:02 π.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 1 Ιουλίου 2026 στις 9:36 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 Ιουλίου 2026 στις 9:41 π.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 1 Ιουλίου 2026 στις 1:07 μ.μ. UTCresolved

      This incident has been resolved.

    Outage of Meta business products

    Έναρξη 12 Ιουνίου 2026 στις 2:45 μ.μ. UTC · 3h 41m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web & Desktop application
    1. 12 Ιουνίου 2026 στις 2:45 μ.μ. UTCidentified

      Meta has reported issues affecting some of their business products, including WhatsApp, Facebook, and Instagram. You can follow live updates directly from Meta on their status page here: https://metastatus.com/

    2. 12 Ιουνίου 2026 στις 6:26 μ.μ. UTCresolved

      Meta has resolved the issues affecting their business products, including WhatsApp, Facebook, and Instagram. All services are now fully restored and operating normally.

    Connectivity issues with Meta integrations

    Έναρξη 4 Ιουνίου 2026 στις 3:09 μ.μ. UTC · 4d 15h

    Pending
    Επηρεαζόμενα στοιχεία
    Web & Desktop application
    1. 4 Ιουνίου 2026 στις 3:09 μ.μ. UTCinvestigating

      We are currently investigating an intermittent connectivity issue affecting Meta integrations for some users. We'll provide an update as soon as we have more information.

    2. 4 Ιουνίου 2026 στις 4:20 μ.μ. UTCidentified

      We’ve identified the problem, and our developers are working on a solution.

    3. 4 Ιουνίου 2026 στις 7:11 μ.μ. UTCidentified

      We are still actively working on resolving the issue affecting Meta services integrations. We’ll continue to provide updates as soon as more information becomes available.

    4. 4 Ιουνίου 2026 στις 10:34 μ.μ. UTCidentified

      We are currently experiencing issues affecting Meta services integrations due to an ongoing incident on Meta’s side. We will provide updates as soon as Meta resolves the underlying issue or when there are any changes.

    5. 5 Ιουνίου 2026 στις 6:19 μ.μ. UTCidentified

      We are still experiencing issues affecting Meta services integrations due to an ongoing incident on Meta’s side. We will provide updates as soon as Meta resolves the underlying issue or when there are any changes.

    6. 5 Ιουνίου 2026 στις 10:27 μ.μ. UTCidentified

      We continue to experience disruptions with Meta integrations due to an ongoing outage on their end. We are monitoring the situation closely and will restore full functionality as soon as Meta resolves the underlying issue.

    7. 6 Ιουνίου 2026 στις 10:11 μ.μ. UTCidentified

      We are still experiencing issues affecting Meta integrations due to an ongoing incident on Meta’s side. Our team is closely monitoring the situation, and services should return to normal once Meta resolves the underlying problem.

    8. 9 Ιουνίου 2026 στις 6:17 π.μ. UTCresolved

      This incident has been resolved. Meta restored the API access and all integrations (WhatsApp, Messenger, Instagram) are working on production. Thank you for your patience in this difficult moment.

    Connectivity issues for some users

    Έναρξη 17 Απριλίου 2026 στις 4:07 μ.μ. UTC · 5h 34m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web & Desktop applicationAgent Dashboard
    1. 17 Απριλίου 2026 στις 4:07 μ.μ. UTCinvestigating

      We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

    2. 17 Απριλίου 2026 στις 7:22 μ.μ. UTCinvestigating

      A third party service is currently monitoring the situation - a fix has been implemented and they are monitoring the results. We are observing mixed outcomes for our users and appreciate your patience as we work to resolve this.

    3. 17 Απριλίου 2026 στις 9:41 μ.μ. UTCresolved

      Everything is back up and running. Thank you for your patience

    Degraded performance for some users

    Έναρξη 9 Απριλίου 2026 στις 2:35 μ.μ. UTC · 2h 8m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    APIWeb & Desktop application
    1. 9 Απριλίου 2026 στις 2:35 μ.μ. UTCinvestigating

      We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

    2. 9 Απριλίου 2026 στις 3:22 μ.μ. UTCmonitoring

      The service should be fully operational now, we'll continue monitoring it.

    3. 9 Απριλίου 2026 στις 4:43 μ.μ. UTCresolved

      This incident has been resolved, services are fully operational.

    Connectivity issues for some users

    Έναρξη 15 Ιανουαρίου 2026 στις 7:18 π.μ. UTC · 29m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    APIAgent Dashboard
    1. 15 Ιανουαρίου 2026 στις 7:18 π.μ. UTCinvestigating

      We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

    2. 15 Ιανουαρίου 2026 στις 7:47 π.μ. UTCresolved

      Everything is back up and running. Thank you for your patience

    Connectivity issues for some users

    Έναρξη 5 Δεκεμβρίου 2025 στις 9:05 π.μ. UTC · 3h 41m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    WebSocketChat widgetAgent Dashboard
    1. 5 Δεκεμβρίου 2025 στις 9:05 π.μ. UTCinvestigating

      We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

    2. 5 Δεκεμβρίου 2025 στις 9:25 π.μ. UTCmonitoring

      The service should now be fully operational. We'll continue monitoring it. Thanks for your kind patience.

    3. 5 Δεκεμβρίου 2025 στις 9:49 π.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 5 Δεκεμβρίου 2025 στις 12:46 μ.μ. UTCresolved

      Everything is back up and running.

    Connectivity issues for some users

    Έναρξη 18 Νοεμβρίου 2025 στις 11:38 π.μ. UTC · 8h 25m

    Pending
    Επηρεαζόμενα στοιχεία
    FlowsAPIWebSocketTicketing SystemWeb & Desktop applicationLyro AIChat widgetAgent Dashboard
    1. 18 Νοεμβρίου 2025 στις 11:38 π.μ. UTCinvestigating

      We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

    2. 18 Νοεμβρίου 2025 στις 11:59 π.μ. UTCidentified

      The issue originates from a third-party vendor and is currently affecting multiple services worldwide. We are awaiting their resolution.

    3. 18 Νοεμβρίου 2025 στις 2:36 μ.μ. UTCmonitoring

      The service is gradually being restored. We will keep monitoring the situation and working on restoring service for everyone.

    4. 18 Νοεμβρίου 2025 στις 5:00 μ.μ. UTCmonitoring

      We're still monitoring this. Please refer to https://www.cloudflarestatus.com/

    5. 18 Νοεμβρίου 2025 στις 8:04 μ.μ. UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Help Desk issues - difficulties in sending tickets

    Έναρξη 14 Μαΐου 2025 στις 7:30 μ.μ. UTC · 2h 41m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    API
    1. 14 Μαΐου 2025 στις 7:30 μ.μ. UTCinvestigating

      We are currently investigating an issue that occurs for some users using tickets in Tidio. We’ll have more information soon.

    2. 14 Μαΐου 2025 στις 7:32 μ.μ. UTCidentified

      We've identified the issue with one of the 3rd party services. We're working on this as we speak.

    3. 14 Μαΐου 2025 στις 8:16 μ.μ. UTCidentified

      The issue impacts all types of email send-outs from Tidio; however, it is only partial, and the majority of emails are expected to be delivered successfully. We continue working on the fix.

    4. 14 Μαΐου 2025 στις 10:09 μ.μ. UTCmonitoring

      A solution is currently being implemented on the third party's end, and we are actively monitoring the situation. We appreciate your patience.

    5. 14 Μαΐου 2025 στις 10:11 μ.μ. UTCresolved

      The affected component is now operational. Thank you.

    Connectivity issues for some users

    Έναρξη 26 Αυγούστου 2024 στις 10:44 π.μ. UTC · 3h 12m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    APIWebSocketWeb & Desktop applicationChat widget
    1. 26 Αυγούστου 2024 στις 10:44 π.μ. UTCinvestigating

      We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

    2. 26 Αυγούστου 2024 στις 1:55 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 Αυγούστου 2024 στις 1:56 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity issues for some users

    Έναρξη 26 Αυγούστου 2024 στις 7:17 π.μ. UTC · 1h 48m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    APIWebSocketWeb & Desktop applicationChat widget
    1. 26 Αυγούστου 2024 στις 7:17 π.μ. UTCinvestigating

      We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

    2. 26 Αυγούστου 2024 στις 9:05 π.μ. UTCresolved

      This incident has been resolved.

    Connectivity issues for some users

    Έναρξη 7 Ιανουαρίου 2024 στις 8:46 μ.μ. UTC · 3h 48m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web & Desktop application
    1. 7 Ιανουαρίου 2024 στις 8:46 μ.μ. UTCidentified

      We apologize for the connectivity issue that some users are experiencing, which is affecting visitors in the database. We are currently investigating the issue and will provide more information shortly. Sorry for any inconvenience caused.

    2. 7 Ιανουαρίου 2024 στις 11:29 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 Ιανουαρίου 2024 στις 12:34 π.μ. UTCresolved

      This incident has been resolved.

    Issues with Emails sent via Tidio

    Έναρξη 23 Οκτωβρίου 2023 στις 11:34 π.μ. UTC · 1h 22m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web & Desktop application
    1. 23 Οκτωβρίου 2023 στις 11:34 π.μ. UTCinvestigating

      We're currently investigating problems with sending Emails via Tidio.

    2. 23 Οκτωβρίου 2023 στις 12:56 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 23 Οκτωβρίου 2023 στις 12:56 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity issues for some users

    Έναρξη 5 Νοεμβρίου 2022 στις 9:27 μ.μ. UTC · 55m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web & Desktop application
    1. 5 Νοεμβρίου 2022 στις 9:27 μ.μ. UTCinvestigating

      We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

    2. 5 Νοεμβρίου 2022 στις 10:16 μ.μ. UTCmonitoring

      The service should be fully operational now, we'll continue monitoring it. Thanks for your kind patience during the outage.

    3. 5 Νοεμβρίου 2022 στις 10:23 μ.μ. UTCresolved

      Everything is back up and running. Thank you for your patience.

    Connectivity issues for some users

    Έναρξη 24 Οκτωβρίου 2022 στις 2:17 μ.μ. UTC · 55m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web & Desktop application
    1. 24 Οκτωβρίου 2022 στις 2:17 μ.μ. UTCidentified

      We are currently experiencing a connectivity issue. Our developers have already identified the cause, and it should take 1-2 hours to fix. We're extremely sorry about the inconvenience!

    2. 24 Οκτωβρίου 2022 στις 2:42 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 Οκτωβρίου 2022 στις 3:12 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity issues in the chat admin panel

    Έναρξη 24 Οκτωβρίου 2022 στις 10:47 π.μ. UTC · 1h 22m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    APIWeb & Desktop application
    1. 24 Οκτωβρίου 2022 στις 10:47 π.μ. UTCinvestigating

      We're investigating a connectivity problem with new conversations in the chat admin panel.

    2. 24 Οκτωβρίου 2022 στις 12:09 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity issues for some users

    Έναρξη 20 Αυγούστου 2022 στις 1:44 μ.μ. UTC · 33m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Web & Desktop applicationChat widget
    1. 20 Αυγούστου 2022 στις 1:44 μ.μ. UTCidentified

      We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

    2. 20 Αυγούστου 2022 στις 2:17 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity issues for some users

    Έναρξη 17 Αυγούστου 2022 στις 11:01 π.μ. UTC · 7h 37m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    WebSocketWeb & Desktop application
    1. 17 Αυγούστου 2022 στις 11:01 π.μ. UTCinvestigating

      We are currently investigating a connectivity issue that is occuring for some users. We’ll have more information soon.

    2. 17 Αυγούστου 2022 στις 3:00 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 Αυγούστου 2022 στις 6:38 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity issues for some users

    Έναρξη 3 Αυγούστου 2022 στις 4:18 μ.μ. UTC · 26m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    API
    1. 3 Αυγούστου 2022 στις 4:18 μ.μ. UTCinvestigating

      We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

    2. 3 Αυγούστου 2022 στις 4:43 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 3 Αυγούστου 2022 στις 4:44 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity issues for some users

    Έναρξη 20 Ιουλίου 2022 στις 3:39 μ.μ. UTC · 59m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    API
    1. 20 Ιουλίου 2022 στις 3:39 μ.μ. UTCinvestigating

      We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

    2. 20 Ιουλίου 2022 στις 4:38 μ.μ. UTCresolved

      This incident has been resolved.