Ιστορικό διακοπών του Timeclock Plus

1. 26 Αυγούστου 2026 στις 4:11 μ.μ. UTCinvestigating

   Οι πελάτες βιώνουν σφάλματα όταν χρησιμοποιούν το χαρακτηριστικό Period Export. Αυτή τη στιγμή ερευνούμε τη βασική αιτία και θα παρέχουμε ενημερώσεις καθώς θα γίνονται διαθέσιμες νέες πληροφορίες.

2. 26 Αυγούστου 2026 στις 4:30 μ.μ. UTCidentified

   Το θέμα έχει εντοπιστεί και υλοποιείται μια λύση.

3. 26 Αυγούστου 2026 στις 5:02 μ.μ. UTCmonitoring

   Εφαρμόστηκε μια ρύθμιση και παρακολουθούμε τα αποτελέσματα.

4. 26 Αυγούστου 2026 στις 9:01 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 22 Ιουνίου 2026 στις 2:24 μ.μ. UTCinvestigating

   We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users. The disruption is related to our network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this. We will provide more details as soon as more information becomes available.

2. 22 Ιουνίου 2026 στις 2:29 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 Ιουνίου 2026 στις 5:00 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 23 Ιουνίου 2026 στις 3:07 μ.μ. UTCresolved

   This incident has been resolved.

1. 26 Μαΐου 2026 στις 6:48 μ.μ. UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 26 Μαΐου 2026 στις 7:18 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26 Μαΐου 2026 στις 7:18 μ.μ. UTCresolved

   This incident has been resolved.

1. 18 Μαΐου 2026 στις 1:05 μ.μ. UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 18 Μαΐου 2026 στις 2:17 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 18 Μαΐου 2026 στις 2:55 μ.μ. UTCinvestigating

   We will be performing urgent maintenance between 10:15AM CDT and 10:45AM CDT. During this time, customers will experience a brief period of downtime.

4. 18 Μαΐου 2026 στις 3:35 μ.μ. UTCinvestigating

   Maintenance has been completed. We are verifying application performance.

5. 18 Μαΐου 2026 στις 3:41 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

6. 18 Μαΐου 2026 στις 3:58 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 18 Μαΐου 2026 στις 5:58 μ.μ. UTCresolved

   This incident has been resolved.

1. 8 Μαΐου 2026 στις 12:47 π.μ. UTCinvestigating

   We are aware of reports of elevated response times and intermittent errors affecting some users. We have identified the issue as stemming from our infrastructure provider and are actively monitoring while they work toward resolution. Updates to follow.

2. 8 Μαΐου 2026 στις 1:52 π.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 8 Μαΐου 2026 στις 1:55 μ.μ. UTCidentified

   We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back. We sincerely apologize for the disruption and thank you for your continued patience.

4. 8 Μαΐου 2026 στις 5:08 μ.μ. UTCidentified

   We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.

5. 8 Μαΐου 2026 στις 7:01 μ.μ. UTCidentified

   Access has been restored for customers on Prod60. Some customers may experience 1-3 hours of data loss depending on working hours. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.

6. 8 Μαΐου 2026 στις 8:54 μ.μ. UTCidentified

   Access has been restored for most customers on Prod25. We are still working to restore access for a subset of customers. Some customers will be subject to data loss due to the outage. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.

7. 8 Μαΐου 2026 στις 10:58 μ.μ. UTCmonitoring

   All systems are working normally. We will continue to monitor performance over the weekend. Additional information will posted as it becomes available.

8. 9 Μαΐου 2026 στις 9:18 μ.μ. UTCmonitoring

   We will be performing additional maintenance on Prod25 that will result in a short period of downtime (10-15 minutes). This will be completed in the next 1-2 hours. A follow-up message will be posted when the maintenance begins and when the maintenance is completed.

9. 11 Μαΐου 2026 στις 1:33 μ.μ. UTCresolved

   This incident has been resolved.

1. 23 Φεβρουαρίου 2026 στις 11:05 μ.μ. UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 24 Φεβρουαρίου 2026 στις 3:10 π.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 Φεβρουαρίου 2026 στις 3:46 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 Φεβρουαρίου 2026 στις 2:48 μ.μ. UTCresolved

   This incident has been resolved.

1. 17 Φεβρουαρίου 2026 στις 12:39 μ.μ. UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 17 Φεβρουαρίου 2026 στις 1:58 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 17 Φεβρουαρίου 2026 στις 2:41 μ.μ. UTCinvestigating

   The TimeClock Plus application performance has stabilized. We are continuing to investigate the root cause and will provide further updates as information becomes available.

4. 17 Φεβρουαρίου 2026 στις 11:08 μ.μ. UTCinvestigating

   The TimeClock Plus application performance remains stable. We are continuing to investigate the root cause and will provide further updates as information becomes available.

5. 18 Φεβρουαρίου 2026 στις 2:32 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

6. 19 Φεβρουαρίου 2026 στις 2:19 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 21 Φεβρουαρίου 2026 στις 7:14 μ.μ. UTCresolved

   This incident has been resolved.

1. 3 Φεβρουαρίου 2026 στις 3:42 μ.μ. UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 3 Φεβρουαρίου 2026 στις 3:42 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 Φεβρουαρίου 2026 στις 4:01 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 Φεβρουαρίου 2026 στις 4:41 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

5. 3 Φεβρουαρίου 2026 στις 7:05 μ.μ. UTCresolved

   This incident has been resolved.

1. 21 Δεκεμβρίου 2025 στις 7:19 μ.μ. UTCinvestigating

   We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 21 Δεκεμβρίου 2025 στις 7:43 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 21 Δεκεμβρίου 2025 στις 8:39 μ.μ. UTCidentified

   We are continuing to work on a fix for this issue.

4. 21 Δεκεμβρίου 2025 στις 8:48 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 21 Δεκεμβρίου 2025 στις 8:56 μ.μ. UTCresolved

   This incident has been resolved.

1. 8 Οκτωβρίου 2025 στις 4:32 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

2. 8 Οκτωβρίου 2025 στις 5:08 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 Οκτωβρίου 2025 στις 5:13 μ.μ. UTCresolved

   This incident has been resolved.

1. 2 Οκτωβρίου 2025 στις 2:42 μ.μ. UTCinvestigating

   We are currently experiencing degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible.

2. 2 Οκτωβρίου 2025 στις 3:02 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 Οκτωβρίου 2025 στις 4:39 μ.μ. UTCresolved

   This incident has been resolved. Degraded performance was due to an issue with our Web Application Firewall provider. More information can be found here: https://www.cloudflarestatus.com/incidents/nz9nlcyz4qy4

1. 2 Σεπτεμβρίου 2025 στις 12:08 π.μ. UTCinvestigating

   We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 2 Σεπτεμβρίου 2025 στις 12:32 π.μ. UTCresolved

   This incident has been resolved.

1. 22 Αυγούστου 2025 στις 5:04 π.μ. UTCinvestigating

   We are currently investigating this issue.

2. 22 Αυγούστου 2025 στις 5:10 π.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 Αυγούστου 2025 στις 5:16 π.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 Αυγούστου 2025 στις 5:21 π.μ. UTCresolved

   This incident has been resolved.

1. 21 Αυγούστου 2025 στις 6:07 μ.μ. UTCinvestigating

   We are currently experiencing service degradation and elevated error rates impacting multiple services. This is due to a reported issue with our web application firewall provider. We apologize for any disruption this may be causing to your workflow. We will provide our next update as new information becomes available.

2. 21 Αυγούστου 2025 στις 6:35 μ.μ. UTCidentified

   Our Web Application Firewall provider has identified the issue and is working to implement a fix.

3. 21 Αυγούστου 2025 στις 7:46 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 21 Αυγούστου 2025 στις 8:09 μ.μ. UTCresolved

   This incident has been resolved.

1. 11 Αυγούστου 2025 στις 10:07 μ.μ. UTCinvestigating

   We are investigating reports of customers experiencing automation service disruption. We are working to identify the issue and the impact across our server fleet.

2. 11 Αυγούστου 2025 στις 10:28 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11 Αυγούστου 2025 στις 11:26 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 11 Αυγούστου 2025 στις 11:31 μ.μ. UTCresolved

   This incident has been resolved.

1. 1 Αυγούστου 2025 στις 3:37 μ.μ. UTCinvestigating

   We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 1 Αυγούστου 2025 στις 5:02 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1 Αυγούστου 2025 στις 5:09 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 1 Αυγούστου 2025 στις 7:00 μ.μ. UTCresolved

   This incident has been resolved.

1. 29 Ιουλίου 2025 στις 5:31 μ.μ. UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 29 Ιουλίου 2025 στις 5:44 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 Ιουλίου 2025 στις 5:54 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 29 Ιουλίου 2025 στις 6:27 μ.μ. UTCresolved

   This incident has been resolved.

1. 24 Ιουνίου 2025 στις 11:38 π.μ. UTCinvestigating

   We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available. Components affected: secure15.aladtec.com

2. 24 Ιουνίου 2025 στις 12:10 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 Ιουνίου 2025 στις 12:12 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 Ιουνίου 2025 στις 1:00 μ.μ. UTCresolved

   This incident has been resolved.

1. 18 Ιουνίου 2025 στις 4:40 μ.μ. UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 18 Ιουνίου 2025 στις 4:55 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 Ιουνίου 2025 στις 5:39 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 18 Ιουνίου 2025 στις 8:24 μ.μ. UTCresolved

   This incident has been resolved.

1. 13 Ιουνίου 2025 στις 2:01 μ.μ. UTCinvestigating

   We’re experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 13 Ιουνίου 2025 στις 2:10 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 13 Ιουνίου 2025 στις 2:22 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13 Ιουνίου 2025 στις 2:24 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

5. 13 Ιουνίου 2025 στις 2:32 μ.μ. UTCresolved

   This incident has been resolved.