Ιστορικό διακοπών του Trainerize

1. 28 Αυγούστου 2026 στις 2:50 μ.μ. UTCinvestigating

   Το ABC έχει εντοπίσει μια ανωμαλία που μπορεί να υποδεικνύει ένα ενδεχόμενο ζήτημα που επηρεάζει την (τις) εφαρμογή(-ες) που αναφέρονται παρακάτω. Οι μηχανικές ομάδες μας έχουν δεσμευτεί να επιβεβαιώσουν τυχόν επιπτώσεις και να καθορίσουν την κατάλληλη πορεία δράσης. Θα παρέχουμε ενημερώσεις μόλις γίνουν διαθέσιμες περισσότερες πληροφορίες. Σας ευχαριστώ για την υπομονή σας.

2. 28 Αυγούστου 2026 στις 4:22 μ.μ. UTCmonitoring

   Εφαρμόστηκε μια ρύθμιση, και οι ομάδες μας παρακολουθούν επί του παρόντος την εφαρμογή ή τις εφαρμογές για να εξασφαλίσουν τη σταθερότητα και την απόδοση αποκαταστάθηκαν πλήρως. Θα συνεχίσουμε να παρατηρούμε τη συμπεριφορά του συστήματος στενά πριν επιβεβαιώσουμε την ανάλυση. Εκτιμούμε την υπομονή σας καθώς επικυρώνουμε την απόφαση.

3. 28 Αυγούστου 2026 στις 4:42 μ.μ. UTCresolved

   Αγαπητοί αξιόλογοι πελάτες, Το θέμα που αφορά τις λεπτομέρειες της προπόνησης στην εκπαίδευση, συμπεριλαμβανομένων των συνόλων, των αντιπροσώπων και των στατιστικών άσκησης, έχει επιλυθεί. Οι πληροφορίες προπόνησης τώρα αποθηκεύουν και εμφανίζονται σωστά σε πλατφόρμες web και mobile. Η ολοκλήρωση της προπόνησης δεν επηρεάστηκε. Ωστόσο, στατιστικά στοιχεία προπόνησης που καταχωρήθηκαν μεταξύ περίπου 9:00 PM PT στις 27 και 8:50 AM PT στις 28 Αυγούστου μπορεί να μην έχουν αποθηκευτεί και δεν μπορούν να ανακτηθούν αυτόματα. Λείπουν λεπτομέρειες μπορούν να επανενταχθούν χειροκίνητα με την επεξεργασία της ολοκληρωμένης προπόνησης. Ζητάμε συγγνώμη για την ταλαιπωρία και εκτιμούμε την υπομονή σας. Σας ευχαριστώ για τη συνεχή υποστήριξή σας. ABC Fitness Λύσεις Αριθμός αναφοράς: ACC-10861

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 26 Αυγούστου 2026 στις 12:11 μ.μ. UTCinvestigating

   Το ABC έχει εντοπίσει μια ανωμαλία που μπορεί να υποδεικνύει ένα ενδεχόμενο ζήτημα που επηρεάζει την (τις) εφαρμογή(-ες) που αναφέρονται παρακάτω. Οι μηχανικές ομάδες μας έχουν δεσμευτεί να επιβεβαιώσουν τυχόν επιπτώσεις και να καθορίσουν την κατάλληλη πορεία δράσης. Θα παρέχουμε ενημερώσεις μόλις γίνουν διαθέσιμες περισσότερες πληροφορίες. Σας ευχαριστώ για την υπομονή σας.

2. 26 Αυγούστου 2026 στις 12:17 μ.μ. UTCidentified

   Ερευνούμε ένα θέμα που επηρεάζει τις υπηρεσίες πληρωμών εντός των εφαρμογών μας και τις κλήσεις API. Οι πελάτες μπορεί να βιώσουν σφάλματα ή καθυστερήσεις κατά την προσπάθεια επεξεργασίας πληρωμών. Οι ομάδες μας εργάζονται ενεργά για να εντοπίσουν την αιτία και να αποκαταστήσουν την κανονική υπηρεσία. Θα παρέχουμε πρόσθετες ενημερώσεις καθώς θα γίνονται διαθέσιμες περισσότερες πληροφορίες.

3. 26 Αυγούστου 2026 στις 12:24 μ.μ. UTCmonitoring

   Εφαρμόστηκε μια ρύθμιση, και οι ομάδες μας παρακολουθούν επί του παρόντος την εφαρμογή ή τις εφαρμογές για να εξασφαλίσουν τη σταθερότητα και την απόδοση αποκαταστάθηκαν πλήρως. Θα συνεχίσουμε να παρατηρούμε τη συμπεριφορά του συστήματος στενά πριν επιβεβαιώσουμε την ανάλυση. Εκτιμούμε την υπομονή σας καθώς επικυρώνουμε την απόφαση.

4. 26 Αυγούστου 2026 στις 12:47 μ.μ. UTCresolved

   Αγαπητοί αξιόλογοι πελάτες, Το θέμα που επηρεάζει τις υπηρεσίες πληρωμών στις εφαρμογές μας και τις κλήσεις API έχει επιλυθεί. Η επεξεργασία πληρωμών λειτουργεί κανονικά και οι ομάδες μας θα συνεχίσουν να παρακολουθούν τις υπηρεσίες. Ζητάμε ειλικρινά συγγνώμη για κάθε ενόχληση που μπορεί να προκάλεσε και να εκτιμήσει την υπομονή σας κατά τη διάρκεια του συμβάντος. Ώρα πρόσκρουσης: Έναρξη: 6:40 πμ Κεντρική ώρα Τέλος: 7:17 π.μ. Κεντρική ώρα Σας ευχαριστώ για τη συνεχή υποστήριξή σας. ABC Fitness Λύσεις Αριθμός αναφοράς: ACC-10858

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 24 Ιουλίου 2026 στις 12:59 μ.μ. UTCidentified

   ABC Fitness has identified a third-party provider issue impacting POS services. Some customers may experience transaction processing delays or intermittent failures. We are monitoring the situation and will continue to provide updates as new information becomes available.

2. 24 Ιουλίου 2026 στις 1:28 μ.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that the issue impacting the applications listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-[10800]

1. 23 Ιουλίου 2026 στις 3:43 μ.μ. UTCinvestigating

   ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

2. 23 Ιουλίου 2026 στις 3:45 μ.μ. UTCidentified

   Our technical teams have identified an outage with a third-party vendor affecting the Ignite Point of Sale system. We are actively working on a resolution and will continue to share updates as progress is made. We understand the impact and are working diligently to restore full service. Thank you for your continued patience and support.

3. 23 Ιουλίου 2026 στις 4:29 μ.μ. UTCidentified

   We are continuing to work on a fix for this issue.

4. 23 Ιουλίου 2026 στις 4:38 μ.μ. UTCmonitoring

   POS services have been restored following the vendor's implementation of a workaround solution. Business operations are functioning normally at this time. We continue to work with our other vendors to investigate and resolve the remaining reporting-related issues. Further updates will be shared as progress is made.

5. 23 Ιουλίου 2026 στις 4:52 μ.μ. UTCmonitoring

   We are continuing to monitor for any further issues.

6. 23 Ιουλίου 2026 στις 6:42 μ.μ. UTCmonitoring

   A fix has been implemented by the third-party vendor, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.

7. 23 Ιουλίου 2026 στις 10:21 μ.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Point of Sale System: Reference number: ACC-[10793] Start: Jul 23, 2026, 9:44 AM Central Time End: Jul 23, 2026, 10:48 AM Central Time Insights Analyze, Insights Customize: Reference number: ACC-[10792] Start: Jul 23, 2026, 9:44 AM Central Time End: Jul 23, 2026, 1:27 PM Central Time Thank you for your continued support. ABC Fitness Solutions

1. 1 Ιουλίου 2026 στις 8:22 μ.μ. UTCinvestigating

   Το ABC έχει εντοπίσει μια ανωμαλία που μπορεί να υποδεικνύει ένα ενδεχόμενο ζήτημα που επηρεάζει την (τις) εφαρμογή(-ες) που αναφέρονται παρακάτω. Οι μηχανικές ομάδες μας έχουν δεσμευτεί να επιβεβαιώσουν τυχόν επιπτώσεις και να καθορίσουν την κατάλληλη πορεία δράσης. Θα παρέχουμε ενημερώσεις μόλις γίνουν διαθέσιμες περισσότερες πληροφορίες. Σας ευχαριστώ για την υπομονή σας.

2. 1 Ιουλίου 2026 στις 8:23 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 1 Ιουλίου 2026 στις 9:09 μ.μ. UTCmonitoring

   A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.

4. 1 Ιουλίου 2026 στις 9:27 μ.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: 1:21 PM Central Time End: 3:50 PM Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-[10746]

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 27 Ιουνίου 2026 στις 12:21 π.μ. UTCinvestigating

   Το ABC έχει εντοπίσει μια ανωμαλία που μπορεί να υποδεικνύει ένα ενδεχόμενο ζήτημα που επηρεάζει τις εφαρμογές που αναφέρονται παρακάτω. Οι μηχανικές ομάδες μας έχουν δεσμευτεί να επιβεβαιώσουν τυχόν επιπτώσεις και να καθορίσουν την κατάλληλη πορεία δράσης. Θα παρέχουμε ενημερώσεις μόλις γίνουν διαθέσιμες περισσότερες πληροφορίες. Σας ευχαριστώ για την υπομονή σας.

2. 27 Ιουνίου 2026 στις 12:47 π.μ. UTCmonitoring

   Έχει εφαρμοστεί μια επιδιόρθωση και οι ομάδες μας παρακολουθούν επί του παρόντος τις εφαρμογές για να εξασφαλίσουν τη σταθερότητα και την απόδοση αποκαταστάθηκαν πλήρως. Θα συνεχίσουμε να παρατηρούμε τη συμπεριφορά του συστήματος στενά πριν επιβεβαιώσουμε την ανάλυση. Εκτιμούμε την υπομονή σας καθώς επικυρώνουμε την απόφαση.

3. 27 Ιουνίου 2026 στις 1:06 π.μ. UTCresolved

   Αγαπητοί αξιόλογοι πελάτες, Είμαστε στην ευχάριστη θέση να επιβεβαιώσουμε ότι το θέμα που επηρεάζει την (τις) εφαρμογή(-εις) που αναφέρεται παρακάτω έχει επιλυθεί. Όλες οι υπηρεσίες έχουν αποκατασταθεί σε πλήρη λειτουργικότητα, και τα συστήματά μας λειτουργούν κανονικά. Ζητάμε ειλικρινά συγγνώμη για κάθε ενόχληση που μπορεί να προκάλεσε και να εκτιμήσει την υπομονή σας κατά τη διάρκεια του συμβάντος. Σας ευχαριστώ για τη συνεχή υποστήριξή σας. ABC Fitness Λύσεις Αριθμός αναφοράς: ACC- [10729]

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 24 Ιουνίου 2026 στις 6:48 π.μ. UTCinvestigating

   ABC Fitness is actively conducting emergency maintenance to restore full functionality impacting Enterprise API’s and MICO. We will provide updates as soon as more information becomes available. Thank you for your patience.

2. 24 Ιουνίου 2026 στις 7:59 π.μ. UTCidentified

   Our teams continue to investigate the identified issue affecting the application(s) listed below. While we have confirmed the source of the problem, we are still assessing the best path to resolution. We remain actively engaged and will provide additional updates as soon as more information becomes available. Thank you for your continued patience.

3. 24 Ιουνίου 2026 στις 11:44 π.μ. UTCidentified

   We are continuing to work on a fix for this issue.

4. 24 Ιουνίου 2026 στις 1:02 μ.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: 12:28 AM Central Time End: 07:22 AM Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10718

1. 18 Ιουνίου 2026 στις 3:27 μ.μ. UTCinvestigating

   ABC has detected an anomaly that may indicate a potential issue affecting the Trainerize & Ignite Engagement. Our engineering teams have been engaged to determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

2. 18 Ιουνίου 2026 στις 3:36 μ.μ. UTCmonitoring

   A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.

3. 18 Ιουνίου 2026 στις 9:45 μ.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that the issue impacting the applications listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions

1. 18 Ιουνίου 2026 στις 9:15 π.μ. UTCinvestigating

   ABC has detected an anomaly that may indicate a potential issue affecting the Trainerize & Ignite Engagement. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

2. 18 Ιουνίου 2026 στις 9:32 π.μ. UTCmonitoring

   A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.

3. 18 Ιουνίου 2026 στις 10:03 π.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: 3:40 AM Central Time End: 4:41 AM Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-[10699]

1. 18 Ιουνίου 2026 στις 2:09 π.μ. UTCidentified

   Hi everyone, we're aware of an issue causing users to be unable to login to the ABC Trainerize platform from both the web and mobile app. Our team is actively investigating and will provide an update shortly. Thank you for your patience. Follow our status updates here: www.status.trainerize.com.

2. 18 Ιουνίου 2026 στις 2:19 π.μ. UTCmonitoring

   Our team has identified the issue causing the inability to login and have implemented a fix. We are continuing to monitor before resolving the incident. Thank you for your patience. Follow our status updates here: www.status.trainerize.com.

3. 18 Ιουνίου 2026 στις 2:29 π.μ. UTCresolved

   The issue causing users to be unable to login to the ABC Trainerize platform from both the web and mobile app has been resolved. ABC Trainerize is back up and running! We apologize for any inconvenience and thank you for your patience and understanding. If you are experiencing any other issues, please contact us at [email protected].

1. 18 Ιουνίου 2026 στις 1:48 π.μ. UTCinvestigating

   ABC has detected an anomaly that may indicate a potential issue affecting the Trainerize & Ignite Engagement. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

2. 18 Ιουνίου 2026 στις 2:16 π.μ. UTCmonitoring

   A fix has been implemented, and our teams are currently monitoring the Trainerize & Ignite Engagement to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.

3. 18 Ιουνίου 2026 στις 2:29 π.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that the issue impacting the Trainerize and Ignite Engagement has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: [08:15 PM] Central Time End: [09:06 PM] Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC- [10698]

1. 16 Ιουνίου 2026 στις 10:34 π.μ. UTCinvestigating

   ABC has detected an anomaly that may indicate a potential issue affecting the Trainerize & Ignite Engagement. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

2. 16 Ιουνίου 2026 στις 10:43 π.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 16 Ιουνίου 2026 στις 11:38 π.μ. UTCmonitoring

   A fix has been implemented, and our teams are currently monitoring the Trainerize & Ignite engagement to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.

4. 16 Ιουνίου 2026 στις 11:54 π.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that the issue impacting the Trainerize & Ignite Engagement has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: [05:00 AM] Central Time End: [06:34 AM] Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-[10691]

1. 15 Ιουνίου 2026 στις 4:59 μ.μ. UTCinvestigating

   Hi everyone, We're currently experiencing a service disruption affecting our web and mobile apps. Our team is actively investigating and working to restore full service as quickly as possible. We apologize for the impact this may be causing. Thank you for your patience.

2. 15 Ιουνίου 2026 στις 7:27 μ.μ. UTCidentified

   Our team has identified the issue causing the inability to login and are actively implementing a fix. We appreciate your patience and will provide another update as soon as we have more information. Thank you for your understanding and support.

3. 15 Ιουνίου 2026 στις 9:40 μ.μ. UTCidentified

   We are continuing to make progress on resolving the login issue. Our team has identified the root cause and is actively working to complete the fix. We do not yet have a confirmed ETA for resolution, but we will share an update here as soon as more information or a timeline becomes available. Thank you for your continued patience and understanding.

4. 15 Ιουνίου 2026 στις 11:08 μ.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that services have been restored and core platform functionality is operating normally. Our teams have stabilized the platform and are continuing to complete final data syncing and background processing activities. During this time, some customers may notice slight delays with refreshed data, reporting, or queued updates. We are actively monitoring the environment and will provide another update once synchronization has fully completed. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. Trainerize Team

1. 15 Ιουνίου 2026 στις 4:54 μ.μ. UTCinvestigating

   ABC has detected an anomaly that may indicate a potential issue affecting the Trainerize & Ignite application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

2. 15 Ιουνίου 2026 στις 5:14 μ.μ. UTCidentified

   Οι τεχνικές ομάδες μας έχουν εντοπίσει την πηγή του ζητήματος που επηρεάζει την εφαρμογή. Επί του παρόντος, ο αντίκτυπος περιορίζεται στο Mobile App & Web App εντός της εφαρμογής. Εργαζόμαστε ενεργά για ένα ψήφισμα και θα συνεχίσουμε να μοιραζόμαστε ενημερώσεις καθώς σημειώνεται πρόοδος. Κατανοούμε τον αντίκτυπο και εργαζόμαστε επιμελώς για να αποκαταστήσουμε την πλήρη υπηρεσία. Σας ευχαριστώ για τη συνεχή υπομονή και την υποστήριξή σας.

3. 15 Ιουνίου 2026 στις 5:28 μ.μ. UTCidentified

   We are continuing to work on a fix for this issue.

4. 15 Ιουνίου 2026 στις 11:00 μ.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that services have been restored and core platform functionality is operating normally. Our teams have stabilized the platform and are continuing to complete final data syncing and background processing activities. During this time, some customers may notice slight delays with refreshed data, reporting, or queued updates. We are actively monitoring the environment and will provide another update once synchronization has fully completed. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10689

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 9 Ιουνίου 2026 στις 7:30 μ.μ. UTCinvestigating

   ABC has detected an anomaly that may indicate a potential issue affecting the application listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

2. 9 Ιουνίου 2026 στις 7:41 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 9 Ιουνίου 2026 στις 8:28 μ.μ. UTCmonitoring

   As of now system is stable and we are closely monitoring the system We appreciate your patience during the issue.

4. 9 Ιουνίου 2026 στις 9:48 μ.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that the issue impacting the application listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC- [10682]

1. 4 Ιουνίου 2026 στις 12:32 μ.μ. UTCinvestigating

   ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

2. 4 Ιουνίου 2026 στις 12:39 μ.μ. UTCinvestigating

   The impacted application has been updated from Commerce to Legacy Billing. The issue was isolated to Legacy Billing, and Commerce services were not impacted by this event. We apologize for any confusion caused by the initial communication and appreciate your understanding.

3. 4 Ιουνίου 2026 στις 12:53 μ.μ. UTCmonitoring

   A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.

4. 4 Ιουνίου 2026 στις 1:30 μ.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10667

1. 3 Ιουνίου 2026 στις 12:48 π.μ. UTCinvestigating

   ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

2. 3 Ιουνίου 2026 στις 1:10 π.μ. UTCmonitoring

   Εφαρμόστηκε μια ρύθμιση, και οι ομάδες μας παρακολουθούν επί του παρόντος την εφαρμογή ή τις εφαρμογές για να εξασφαλίσουν τη σταθερότητα και την απόδοση αποκαταστάθηκαν πλήρως. Θα συνεχίσουμε να παρατηρούμε τη συμπεριφορά του συστήματος στενά πριν επιβεβαιώσουμε την ανάλυση. Εκτιμούμε την υπομονή σας καθώς επικυρώνουμε την απόφαση.

3. 3 Ιουνίου 2026 στις 1:29 π.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC- [10660]

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 25 Μαΐου 2026 στις 5:20 μ.μ. UTCinvestigating

   We're currently experiencing a service interruption on the ABC Trainerize web and mobile app. Our team is actively investigating and will provide a resolution as soon as possible. We apologize for any inconvenience.

2. 25 Μαΐου 2026 στις 5:30 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 Μαΐου 2026 στις 5:42 μ.μ. UTCresolved

   The service interruption impacting ABC Trainerize web and mobile applications has been resolved. Our teams implemented a fix and verified all affected systems have been fully restored. We apologize for the disruption and appreciate your patience while we worked to resolve the issue. If you continue to experience any problems, please contact Support. Thank you, ABC Trainerize Team

1. 25 Μαΐου 2026 στις 5:13 μ.μ. UTCinvestigating

   ABC has detected an anomaly that may indicate a potential issue affecting the Trainerize & Ignite Engagement applications with heavy latency and timing out experience by customers. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

2. 25 Μαΐου 2026 στις 5:30 μ.μ. UTCinvestigating

   We are continuing to investigate this issue.

3. 25 Μαΐου 2026 στις 5:34 μ.μ. UTCmonitoring

   A fix has been implemented, and our teams are currently monitoring the application to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.

4. 25 Μαΐου 2026 στις 5:51 μ.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that the issue impacting the Trainerize & Ignite Engagement applications has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: [11:48 AM] Central Time End: [12:30 PM] Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-[10641]

1. 7 Μαΐου 2026 στις 8:29 μ.μ. UTCidentified

   We are currently investigating an issue affecting the Ignite Engagement mobile app where the Member QR barcode icon may be unresponsive for some users. Impact: This issue occurs after the app is force closed and reopened. When impacted, tapping the QR code icon does not open the barcode needed for club check-in. This affects both iOS and Android users on version 8.16.0 (cp1). Workaround: As a temporary workaround, users can delete and reinstall the app. The QR code will function normally until the app is force closed again. Our teams are actively investigating and evaluating next steps, including mitigation options. We will provide updates as more information becomes available.

2. 7 Μαΐου 2026 στις 9:22 μ.μ. UTCmonitoring

   The issue causing the Member QR barcode icon to be unresponsive in the Engagement mobile app has been resolved. A fix has been deployed 8.16.0 (cp2) to address the problem affecting some users on version 8.16.0 (cp1) after force closing the app. What users can expect: - The update is applied automatically in the app. - All Trainerize and Engagement App users will see a notification that the app will close and reopen as the update is applied. - Once complete, the QR code should open and function normally for club check-in. - No further user action is required. We appreciate your patience as we validate the fix.

3. 7 Μαΐου 2026 στις 9:47 μ.μ. UTCresolved

   Dear Valued Customers, We are pleased to confirm that the issue impacting the application has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10607