Ιστορικό διακοπών του Volusion

1. 10 Αυγούστου 2026 στις 1:34 μ.μ. UTCinvestigating

   We are currently investigating an issue causing intermittent slowness and connection errors on storefronts using Site Designer. Our engineering team is actively tracing the cause to restore full performance as quickly as possible.

2. 10 Αυγούστου 2026 στις 8:02 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 7 Αυγούστου 2026 στις 5:59 μ.μ. UTCinvestigating

   Αυτή τη στιγμή διερευνούμε ένα ζήτημα που προκαλεί διαλείποντα σφάλματα στις προεξοχές καταστημάτων χρησιμοποιώντας το Site Designer. Η ομάδα μηχανικών μας παρακολουθεί ενεργά την αιτία για να αποκαταστήσει την πλήρη απόδοση το συντομότερο δυνατόν.

2. 7 Αυγούστου 2026 στις 10:58 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 Αυγούστου 2026 στις 11:32 μ.μ. UTCresolved

   This incident has been resolved.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 5 Αυγούστου 2026 στις 9:25 μ.μ. UTCinvestigating

   We are currently investigating an issue with intermittent slowness and errors affecting some stores using Site Designer. Our engineering team is actively tracing the cause to restore full performance as quickly as possible.

2. 5 Αυγούστου 2026 στις 11:42 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 Αυγούστου 2026 στις 1:10 π.μ. UTCresolved

   This incident has been resolved.

1. 29 Ιουλίου 2026 στις 1:58 μ.μ. UTCinvestigating

   Η εγκαταλειμμένη σελίδα διαχείρισης καρτ προς το παρόν αδυνατεί να φορτώσει. Το μηχανοστάσιο εργάζεται ενεργά για την αποκατάσταση της σύνδεσης.

2. 29 Ιουλίου 2026 στις 2:26 μ.μ. UTCidentified

   Το θέμα έχει εντοπιστεί και υλοποιείται μια λύση.

3. 29 Ιουλίου 2026 στις 4:22 μ.μ. UTCmonitoring

   Εφαρμόστηκε μια ρύθμιση και παρακολουθούμε τα αποτελέσματα.

4. 29 Ιουλίου 2026 στις 6:15 μ.μ. UTCresolved

   Το περιστατικό λύθηκε.

Αυτόματη μετάφραση από την επίσημη ενημέρωση του συμβάντος.

1. 13 Ιουλίου 2026 στις 7:23 μ.μ. UTCidentified

   We are currently experiencing an issue where merchants are receiving errors when attempting to create new admin accounts. This is due to a service disruption with Mailgun, our third-party email verification partner. Our team is actively monitoring the situation, and we will provide updates here as soon as a resolution is reached. In the meantime, you can track the live status of the email verification service directly via the Mailgun Status Page here: https://status.mailgun.com/

2. 13 Ιουλίου 2026 στις 7:54 μ.μ. UTCmonitoring

   Mailgun has implemented a fix and email validation for new admin accounts is now working. We will continue to monitor for any issues.

3. 13 Ιουλίου 2026 στις 8:39 μ.μ. UTCresolved

   This incident has been resolved.

1. 1 Ιουλίου 2026 στις 4:19 μ.μ. UTCinvestigating

   We have received reports of the image upload feature displaying a 404 and preventing the upload of new images. Our team is investigating the issue and will post updates as more information becomes available.

2. 1 Ιουλίου 2026 στις 4:23 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1 Ιουλίου 2026 στις 5:36 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 1 Ιουλίου 2026 στις 9:14 μ.μ. UTCresolved

   This incident has been resolved.

1. 29 Ιουνίου 2026 στις 5:02 μ.μ. UTCinvestigating

   Site Designer stores may be experiencing errors with product prices not displaying on the product pages, as well as with adding products to cart. We are currently investigating and will provide updates as soon as we know more.

2. 29 Ιουνίου 2026 στις 5:05 μ.μ. UTCidentified

   This issue has been identified and we have deployed a fix.

3. 29 Ιουνίου 2026 στις 5:08 μ.μ. UTCmonitoring

   A fix for the issue with Site Designer product pages has been deployed and we are continuing to monitor for any errors.

4. 29 Ιουνίου 2026 στις 8:15 μ.μ. UTCresolved

   This incident has been resolved.

1. 20 Απριλίου 2026 στις 5:53 μ.μ. UTCinvestigating

   We have received reports of order confirmation emails not arriving to inboxes. Our team is currently investigating the issue and will post more information as it becomes available.

2. 20 Απριλίου 2026 στις 6:47 μ.μ. UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 Απριλίου 2026 στις 8:17 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 21 Απριλίου 2026 στις 1:27 π.μ. UTCresolved

   This incident has been resolved

1. 25 Φεβρουαρίου 2026 στις 8:25 μ.μ. UTCidentified

   We have received reports of merchants experiencing an issue when going to Design > Email Templates and clicking to view their email spam prevention records in the stores admin dashboard. When attempting to view the records, the message "Your store's domain registration is not complete." is presented incorrectly. This is due to an issue that our third party email service is currently experiencing. For more details and update to date information on the issue visit the Mailgun status page here: https://status.mailgun.com/

2. 25 Φεβρουαρίου 2026 στις 9:54 μ.μ. UTCresolved

   This incident has been resolved.

1. 4 Φεβρουαρίου 2026 στις 4:06 μ.μ. UTCinvestigating

   We are currently investigating an situation intermittently preventing credit card orders on merchant stores using PayFlow Pro. We will update here as soon as we have identified the cause.

2. 4 Φεβρουαρίου 2026 στις 6:14 μ.μ. UTCidentified

   We have identified the situation is not caused by the Volusion Platform. We are working with our 3rd party partners to resolve this and will continue providing you updates.

3. 4 Φεβρουαρίου 2026 στις 8:24 μ.μ. UTCmonitoring

   We have confirmed from PayPal that the PayFlow team completed a rollback of a recent code release and the situation has been resolved. We will continue to monitor to confirm the situation remains resolved.

4. 4 Φεβρουαρίου 2026 στις 10:26 μ.μ. UTCresolved

   This incident has been resolved

1. 27 Ιανουαρίου 2026 στις 6:37 μ.μ. UTCinvestigating

   Some Site Designer sites are currently down. We are investigating this issue and will provide updates as soon as possible.

2. 27 Ιανουαρίου 2026 στις 7:16 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results. Site Designer sites should now be up and functional.

3. 27 Ιανουαρίου 2026 στις 8:14 μ.μ. UTCidentified

   Some Site Designer sites are currently down. We have identified the issue and are working on implementing a fix.

4. 27 Ιανουαρίου 2026 στις 9:44 μ.μ. UTCmonitoring

   A fix has been implemented. We will continue to monitor and will update here when the issue has been resolved.

5. 27 Ιανουαρίου 2026 στις 10:35 μ.μ. UTCresolved

   This incident has been resolved

1. 29 Δεκεμβρίου 2025 στις 5:33 μ.μ. UTCinvestigating

   Our provider, Rackspace, is currently experiencing login disruptions. We are monitoring their progress and will update this page as soon as a fix is confirmed. For real-time technical details, please visit the Rackspace Status Page at https://status.apps.rackspace.com/.

2. 29 Δεκεμβρίου 2025 στις 9:51 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 Δεκεμβρίου 2025 στις 11:13 μ.μ. UTCresolved

   This incident has been resolved.

1. 26 Δεκεμβρίου 2025 στις 4:31 μ.μ. UTCinvestigating

   We are investigating reports of network-related errors affecting the Design > Site Designer feature. Our team is currently working to identify the cause, and we will provide updates here as more information becomes available.

2. 26 Δεκεμβρίου 2025 στις 8:17 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26 Δεκεμβρίου 2025 στις 10:27 μ.μ. UTCresolved

   This incident has been resolved.

1. 5 Δεκεμβρίου 2025 στις 9:17 π.μ. UTCresolved

   Sites experienced a temporary 500 error due to a short issue effecting one of our third party service providers. The issue was quickly mitigated by that third party and all sites are now operational.

1. 18 Νοεμβρίου 2025 στις 12:56 μ.μ. UTCidentified

   Some sites may be experiencing intermittent loading issue due a global networking issue impacting our third part service provider Cloudflare. We are continuing to monitor the situation and will provide updates as they become available. More information can also be found on the Cloudflare status page here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

2. 18 Νοεμβρίου 2025 στις 1:22 μ.μ. UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18 Νοεμβρίου 2025 στις 2:47 μ.μ. UTCresolved

   This incident has been resolved.

1. 12 Νοεμβρίου 2025 στις 3:53 μ.μ. UTCinvestigating

   We have received some reports from merchants regarding an issue with Site Designer. We will continue to investigate this and will provide an update when we have any new information.

2. 12 Νοεμβρίου 2025 στις 4:33 μ.μ. UTCmonitoring

   A fix has been implemented and we will continue to monitor.

3. 12 Νοεμβρίου 2025 στις 5:41 μ.μ. UTCresolved

   This incident has been resolved.

1. 3 Νοεμβρίου 2025 στις 2:07 μ.μ. UTCinvestigating

   Volusion Payments powered by Stripe is currently experiencing issues communicating with Stripe. We are currently looking into this and will update you here as we make progress.

2. 3 Νοεμβρίου 2025 στις 2:11 μ.μ. UTCidentified

   The issue has been identified and we are currently working on implementing a fix.

3. 3 Νοεμβρίου 2025 στις 2:36 μ.μ. UTCmonitoring

   A fic has been implemented and we are monitoring the results.

4. 3 Νοεμβρίου 2025 στις 4:03 μ.μ. UTCresolved

   This incident has been resolved.

1. 29 Οκτωβρίου 2025 στις 4:25 μ.μ. UTCinvestigating

   We have received reports that there is currently an outage with one of our third party email service providers. This may cause issues when logging into emails. We will continue to monitor this issue and provide updates as soon as we know more.

2. 29 Οκτωβρίου 2025 στις 6:19 μ.μ. UTCidentified

   We have evidence that the issue is related to the global Microsoft Azure outage. We will continue to post updates as they become available.

3. 30 Οκτωβρίου 2025 στις 2:29 μ.μ. UTCidentified

   With the conclusion of the global Microsoft Azure event, our third party email service provider has resolved their outage and services have been restored.

4. 30 Οκτωβρίου 2025 στις 2:29 μ.μ. UTCresolved

   This incident has been resolved.

1. 22 Οκτωβρίου 2025 στις 4:54 μ.μ. UTCinvestigating

   We are currently investigating an intermittent issue affecting the Premium Checkout process. Some orders are failing to display in the admin dashboard however checkout and order submission is not affected. The immediate workaround for merchants to view affected orders has been to bulk update the order with an existing payment method. Our team is actively working to diagnose and resolve the root cause of the payment method failure.

2. 22 Οκτωβρίου 2025 στις 6:57 μ.μ. UTCidentified

   We have identified the cause of the order display issue and we are working on applying a fix.

3. 23 Οκτωβρίου 2025 στις 5:25 μ.μ. UTCresolved

   We have a fix in place and can confirm that this incident is resolved.

1. 16 Οκτωβρίου 2025 στις 5:32 μ.μ. UTCinvestigating

   Merchants that are currently using PPCP with the setting 'Show Paypal Credit/Debit Card Fields' are experiencing issues with the credit card fields not allowing entries. However, standard Paypal is still operable if that setting is not selected. We are working to resolve this issue and will post updates as soon as possible.

2. 16 Οκτωβρίου 2025 στις 6:33 μ.μ. UTCinvestigating

   We are seeing intermittent issues with Paypal loading across the Volusion platform. This is related to an incident with Paypal which they are currently working on resolving. You can monitor the Paypal Status Page here: https://www.paypal-status.com/incident/production We will continue to provide updates as soon as they are available.

3. 16 Οκτωβρίου 2025 στις 9:04 μ.μ. UTCmonitoring

   PayPal has resolved an issue on their end and we have confirmed that the 'Show Paypal Credit/Debit Card Fields' now correctly displays the credit card fields and allows customers to enter their information. We will continue to monitor the situation.

4. 16 Οκτωβρίου 2025 στις 10:01 μ.μ. UTCresolved

   This incident has been resolved.