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    Ιστορικό διακοπών του Wink

    48 Wink incidents · Μάρτιος 2019 — official updates, affected components, duration and resolution details.

    Επιστροφή στην τρέχουσα κατάσταση

    App notifications not being received

    Έναρξη 16 Σεπτεμβρίου 2024 στις 5:41 μ.μ. UTC · 90d 9h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Wink Core API
    1. 16 Σεπτεμβρίου 2024 στις 5:41 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 12 Δεκεμβρίου 2024 στις 4:44 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 Δεκεμβρίου 2024 στις 3:18 π.μ. UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Έναρξη 26 Ιουνίου 2024 στις 12:20 π.μ. UTC · 18h 11m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Alexa IntegrationGoogle Home IntegrationWink Hub API
    1. 26 Ιουνίου 2024 στις 12:20 π.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 26 Ιουνίου 2024 στις 5:18 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 Ιουνίου 2024 στις 6:31 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Έναρξη 18 Δεκεμβρίου 2023 στις 4:58 μ.μ. UTC · 9d 4h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Alexa IntegrationGoogle Home IntegrationWink Hub API
    1. 18 Δεκεμβρίου 2023 στις 4:58 μ.μ. UTCinvestigating

      We are currently investigating an issue with controlling Hub-connected devices.

    2. 22 Δεκεμβρίου 2023 στις 11:40 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 24 Δεκεμβρίου 2023 στις 7:14 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 Δεκεμβρίου 2023 στις 9:19 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Έναρξη 7 Οκτωβρίου 2023 στις 10:32 μ.μ. UTC · 3d 0h

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Sensi integrationWink Core APIHoneywell integrationArlo IntegrationAlexa IntegrationRing IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationWink Hub APIIFTTT Integration
    1. 7 Οκτωβρίου 2023 στις 10:32 μ.μ. UTCinvestigating

      We are investigating issues with logging in and controlling devices.

    2. 10 Οκτωβρίου 2023 στις 4:31 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 Οκτωβρίου 2023 στις 11:11 μ.μ. UTCresolved

      This incident has been resolved.

    Hub API Connectivity Issues

    Έναρξη 29 Αυγούστου 2023 στις 2:49 π.μ. UTC · 3d 3h

    Pending
    Επηρεαζόμενα στοιχεία
    Alexa IntegrationGoogle Home IntegrationWink Hub API
    1. 29 Αυγούστου 2023 στις 2:49 π.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 1 Σεπτεμβρίου 2023 στις 6:35 π.μ. UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Έναρξη 4 Αυγούστου 2023 στις 3:43 μ.μ. UTC · 3d 0h

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Sensi integrationWink Core APIHoneywell integrationArlo IntegrationAlexa IntegrationRing IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationIFTTT Integration
    1. 4 Αυγούστου 2023 στις 3:43 μ.μ. UTCinvestigating

      We are currently investigating an issue with accessing and controlling Wink-connected devices.

    2. 4 Αυγούστου 2023 στις 9:31 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 Αυγούστου 2023 στις 12:53 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 Αυγούστου 2023 στις 4:08 μ.μ. UTCresolved

      This incident has been resolved.

    Wink App & Device Connectivity/Control Issues

    Έναρξη 13 Μαΐου 2023 στις 1:12 π.μ. UTC · 25d 13h

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Wink Core APIAlexa IntegrationGoogle Home Integration
    1. 13 Μαΐου 2023 στις 1:12 π.μ. UTCinvestigating

      We are currently investigating issues with logging into/controlling devices within the Wink App as well as voice commands failing.

    2. 13 Μαΐου 2023 στις 1:14 π.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 Μαΐου 2023 στις 9:27 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 6 Ιουνίου 2023 στις 3:18 π.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    5. 6 Ιουνίου 2023 στις 2:50 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 7 Ιουνίου 2023 στις 3:07 μ.μ. UTCresolved

      This incident has been resolved.

    Philips Hue Control Issues

    Έναρξη 29 Μαρτίου 2023 στις 1:39 μ.μ. UTC · 7d 7h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Wink Core API
    1. 29 Μαρτίου 2023 στις 1:39 μ.μ. UTCinvestigating

      We are investigating an incident affecting some accounts which is preventing control and re-linking of Philips Hue devices.

    2. 5 Απριλίου 2023 στις 9:06 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Έναρξη 14 Νοεμβρίου 2022 στις 5:46 μ.μ. UTC · 179d 7h

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Wink Core API
    1. 14 Νοεμβρίου 2022 στις 5:46 μ.μ. UTCinvestigating

      We are currently investigating this issue.

    2. 22 Νοεμβρίου 2022 στις 1:13 π.μ. UTCinvestigating

      We are currently investigating connectivity issues for Wink-connected devices. Hubs and other devices may periodically disconnect and automatically reconnect to the Wink platform.

    3. 7 Ιανουαρίου 2023 στις 1:48 μ.μ. UTCinvestigating

      We are continuing to investigate intermittent connectivity issues for Wink-connected devices. Hubs and other devices may periodically disconnect and automatically reconnect to the Wink platform.

    4. 13 Μαΐου 2023 στις 1:13 π.μ. UTCinvestigating

      We are continuing to investigate this issue.

    5. 13 Μαΐου 2023 στις 1:16 π.μ. UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Έναρξη 29 Σεπτεμβρίου 2022 στις 2:46 μ.μ. UTC · 8d 5h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Wink Hub API
    1. 29 Σεπτεμβρίου 2022 στις 2:46 μ.μ. UTCinvestigating

      We are currently investigating an issue controlling Hub-connected devices.

    2. 7 Οκτωβρίου 2022 στις 8:41 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Έναρξη 1 Ιουλίου 2022 στις 1:09 π.μ. UTC · 26d 16h

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Sensi integrationWink Core APIwink.comHoneywell integrationArlo IntegrationAlexa IntegrationRing IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationWink Hub APIIFTTT Integration
    1. 1 Ιουλίου 2022 στις 1:09 π.μ. UTCidentified

      The issue has been identified and our team is working on a fix.

    2. 12 Ιουλίου 2022 στις 4:09 μ.μ. UTCidentified

      We are continuing to work on a fix for our connectivity issues. We will post here when we have a resolution.

    3. 22 Ιουλίου 2022 στις 3:15 μ.μ. UTCidentified

      A resolution is currently being applied and we anticipate that our core systems and websites will be back online in the coming days.

    4. 25 Ιουλίου 2022 στις 10:09 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 27 Ιουλίου 2022 στις 2:59 π.μ. UTCidentified

      We have identified an issue regarding password resets, and we are working on a fix. All other issues have been resolved.

    6. 27 Ιουλίου 2022 στις 5:12 μ.μ. UTCresolved

      This incident has been resolved.

    Password Reset and Account Confirmation Email Disruption

    Έναρξη 1 Μαρτίου 2021 στις 10:53 μ.μ. UTC · 114d 16h

    Pending
    1. 1 Μαρτίου 2021 στις 10:53 μ.μ. UTCinvestigating

      We are currently investigating an issue with emails not being sent for Password Resets, Account Confirmations, and Robot effects.

    2. 24 Ιουνίου 2021 στις 3:32 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Έναρξη 25 Ιανουαρίου 2021 στις 2:19 μ.μ. UTC · 10d 5h

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Sensi integrationWink Core APIwink.comHoneywell integrationArlo IntegrationAlexa IntegrationRing IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationWink Hub APIWink Email SupportIFTTT Integration
    1. 25 Ιανουαρίου 2021 στις 2:19 μ.μ. UTCinvestigating

      We are currently investigating an issue with Alexa control and app activity

    2. 25 Ιανουαρίου 2021 στις 3:44 μ.μ. UTCinvestigating

      We are currently investigating an issue controlling devices connected to Wink. Local Control of the Wink Hub is not affected and we encourage users to remain logged-in to their Wink Account. Please refrain from unplugging your Wink Hubs while we work to fix this issue.

    3. 25 Ιανουαρίου 2021 στις 4:14 μ.μ. UTCinvestigating

      We are continuing to investigate this issue.

    4. 26 Ιανουαρίου 2021 στις 1:30 π.μ. UTCinvestigating

      We are continuing to investigate an issue controlling devices connected to Wink. Local Control of the Wink Hub is not affected and we encourage users to remain logged-in to their Wink Account. Please refrain from unplugging your Wink Hubs while we work to fix this issue.

    5. 27 Ιανουαρίου 2021 στις 3:44 μ.μ. UTCidentified

      We have identified the issue and are working on implementing a fix. We are still encouraging our users to refrain from unplugging their Wink Hubs as Local Control is not affected.

    6. 28 Ιανουαρίου 2021 στις 11:26 μ.μ. UTCidentified

      We have identified the issue and are implementing a fix.

    7. 1 Φεβρουαρίου 2021 στις 8:30 μ.μ. UTCidentified

      Progress is ongoing and we are still working toward a resolution to get all systems online. We will update this page as new information becomes available.

    8. 3 Φεβρουαρίου 2021 στις 4:53 μ.μ. UTCidentified

      We have applied a solution to resolve connectivity and we will have the services up soon. Wink Hubs will begin reconnecting in phases. We will update you all again shortly.

    9. 4 Φεβρουαρίου 2021 στις 4:06 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results. Most Hubs are back online.

    10. 4 Φεβρουαρίου 2021 στις 7:40 μ.μ. UTCresolved

      This incident has been resolved.

    Sensi Service Disruption

    Έναρξη 1 Δεκεμβρίου 2020 στις 5:45 π.μ. UTC · 2h 26m

    OutageΚρίσιμο περιστατικό
    Επηρεαζόμενα στοιχεία
    Sensi integration
    1. 1 Δεκεμβρίου 2020 στις 5:45 π.μ. UTCinvestigating

      Sensi is experiencing a service issue and they are currently investigating a solution. Remote access to Sensi through the Sensi App and through Wink are temporarily unavailable. The Sensi thermostat should operate your HVAC system normally.

    2. 1 Δεκεμβρίου 2020 στις 7:27 π.μ. UTCmonitoring

      Sensi has a fix in place and are monitoring.

    3. 1 Δεκεμβρίου 2020 στις 8:11 π.μ. UTCresolved

      This incident has been resolved.

    Google Home Integration Service Disruption

    Έναρξη 6 Οκτωβρίου 2020 στις 3:23 μ.μ. UTC · 13m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Google Home Integration
    1. 6 Οκτωβρίου 2020 στις 3:23 μ.μ. UTCinvestigating

      Our Google Home integration is currently experiencing issues due to maintenance being performed by an upstream provider. We will update this status page when the issue is resolved

    2. 6 Οκτωβρίου 2020 στις 3:36 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Έναρξη 10 Σεπτεμβρίου 2020 στις 10:20 μ.μ. UTC · 2d 2h

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Sensi integrationWink Core APIwink.comHoneywell integrationArlo IntegrationAlexa IntegrationRing IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationWink Hub APIWink Email SupportIFTTT Integration
    1. 10 Σεπτεμβρίου 2020 στις 10:20 μ.μ. UTCinvestigating

      We are currently investigating an issue controlling devices connected to Wink.

    2. 11 Σεπτεμβρίου 2020 στις 2:03 π.μ. UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 Σεπτεμβρίου 2020 στις 10:28 μ.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12 Σεπτεμβρίου 2020 στις 2:15 π.μ. UTCidentified

      We have implemented a fix for wink.com and are continuing our work to bring the rest of the services online

    5. 12 Σεπτεμβρίου 2020 στις 4:27 μ.μ. UTCidentified

      We are continuing to work on a fix for this issue.

    6. 12 Σεπτεμβρίου 2020 στις 8:32 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    7. 13 Σεπτεμβρίου 2020 στις 12:30 π.μ. UTCmonitoring

      We are continuing to monitor for any further issues.

    8. 13 Σεπτεμβρίου 2020 στις 1:19 π.μ. UTCresolved

      This incident has been resolved.

    Wink Connectivity Issues

    Έναρξη 31 Ιουλίου 2020 στις 4:36 π.μ. UTC · 7h 55m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Wink Hub API
    1. 31 Ιουλίου 2020 στις 4:36 π.μ. UTCinvestigating

      We are receiving reports of some Wink Hubs going offline and are investigating the issue.

    2. 31 Ιουλίου 2020 στις 12:30 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Έναρξη 26 Ιουλίου 2020 στις 12:44 π.μ. UTC · 1h 23m

    IssuesΜικρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Sensi integrationWink Core APIHoneywell integrationArlo IntegrationAlexa IntegrationRing IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationWink Hub APIIFTTT Integration
    1. 26 Ιουλίου 2020 στις 12:44 π.μ. UTCinvestigating

      We are currently investigating issues controlling Wink devices by voice and in the app.

    2. 26 Ιουλίου 2020 στις 1:31 π.μ. UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 Ιουλίου 2020 στις 1:40 π.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 Ιουλίου 2020 στις 2:07 π.μ. UTCresolved

      This incident has been resolved.

    Wink Connectivity Issues

    Έναρξη 1 Ιουλίου 2020 στις 5:58 μ.μ. UTC · 24m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Sensi integrationWink Core APIHoneywell integrationArlo IntegrationAlexa IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationWink Hub APIIFTTT Integration
    1. 1 Ιουλίου 2020 στις 5:58 μ.μ. UTCinvestigating

      We are currently investigating reports of connectivity issues. This is affecting in-app commands as well as voice commands.

    2. 1 Ιουλίου 2020 στις 6:01 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 Ιουλίου 2020 στις 6:22 μ.μ. UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Έναρξη 26 Ιουνίου 2020 στις 6:40 μ.μ. UTC · 2h 40m

    OutageΣοβαρό περιστατικό
    Επηρεαζόμενα στοιχεία
    Sensi integrationWink Core APIHoneywell integrationArlo IntegrationAlexa IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationIFTTT Integration
    1. 26 Ιουνίου 2020 στις 6:40 μ.μ. UTCinvestigating

      We are currently investigating reports of connectivity issues. This is affecting in-app commands as well as voice commands.

    2. 26 Ιουνίου 2020 στις 8:43 μ.μ. UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 Ιουνίου 2020 στις 9:20 μ.μ. UTCresolved

      This incident has been resolved.